One of the biggest issue with this location is location. It is really hard to get intimate and out of, especially if the drive through line is long and the parking lot is small. It also always seems to have issues. one time I visited, they couldn't make any hot drinks. another time, they could only take cash. Although even with seemingly regular issues, the staff rolled with the punches , did their best and are always friendly and courteous to customers. The inside is typical Starbucks decor and the space itself is long and narrow. read more

Located in Murrysville in the Blue Spruce Shoppes. Nice clean store. Helpful and friendly service. Usually a quick order through the Starbucks app which is highly recommended to receive 2x the rewards as opposed to using cash or card in the store. Gift cards are easy to load to your account to still receive reward perks. In addition a free beverage for you on your birthday. Yaay! Love the sessional drinks, especially the PSL and Caramel Praline. The food is convenient and consistent. I usually order the Bacon Gouda & Egg Sandwich. The Double Smoked Bacon Cheddar & Egg Sandwich is also another tasty breakfast option. Thankfully there is a drive thru because parking is limited and can be frustrating getting in and out of the plaza. Overall a good Starbucks. read more

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Horrible service. They weren't even busy but it took forever to place/receive our order. They got the order wrong. Ordered a shaken espresso and for some reason made it with blonde espresso? Not what we asked for. Husband got a white mocha with just one pump of the white mocha. He may as well be drinking white mocha milk. There's barely any espresso. What a waste of time and money. read more

Starbucks, this is honestly ridiculous. The coffee tastes awful. This is the second time this has happened. It's so frustrating when you're really craving a coffee and this is what you end up getting. Seriously, this is unacceptable. read more

Positive attitude and clean the bathrooms they were disgusting. Stopped in for a quick frapp.

Grande iced chai tea latte add lavender cold foam Ordered on the app and it was ready in minutes Just ran into pick it up so I can't state much on the atmosphere inside other than it was your typical Starbucks some were working from; Others were just out on coffee dates. I do wish there was a way to make modifications to the Matcha green tea that's on the featured menu where you can sub chai tea to save a little bit of money.....Maybe if you order at the counter, you would be able to do that. read more

Starbucks - Grande Iced Chai Latte Customize Venti cup add extra lavender cold foam 10/10 just wish it wasn't over $7 - Coffee & Tea Near Me - Monroeville, Pennsylvania

Quite possibly the worst Starbucks in the country sitting in the drive thru for 20 minutes while they make the wrong items and keep checking their phones. read more

This place is terrible. The Barista are very slow they don't greet customers they won't even announce your drink unless you order on the app or website. The drive thru is the priority. I came in on a Saturday store was empty less than 6 ppl inside only a few cars going thru drive thru and the women were extremely passive aggressive & all i got was a small maple pecan latte I wouldn't recommend unless your doing drive thru because obviously that's the priority! read more

Starbucks - Coffee & Tea Near Me - Monroeville, Pennsylvania

Great location!! The floor is clean and the staff are friendly and quick!! I also think the seating in there is great! I got some special summer lemonade and they made it as good as all the other Starbucks locations!!!! read more

I went to this store this past week and placed a mobile order in the drive thru. I ordered a tea and pumpkin bread and when I pulled out of the drive thru I noticed they gave me the wrong tea. I was going to let it go till I opened my pumpkin bread and saw there was a long black hair in the bag with my bread. Went inside to get it fixed and there was no sense of urgency for my stuff to get remade as I stood there for another 15 minutes. Getting my drink wrong is one thing but having hair in the food is not okay! read more

Always consistent coffees here. That's why I will always pick a Starbucks coffee. The staff is very friendly

In and out for a triple venti latte while my son was at soccer practice nearby. A long drive thru line convinced me to walk in and order. Clean and covid aware. Friendly staff and my drink was done right. Even got a big bag of free grounds for my next door neighbor that's always asking me to save my coffee grounds at home for her garden (kale and tomatoes with a hint of Sumatra coming up!). Nice job well done. I'm typically not a real big Starbucks fan, much preferring smaller shop specialty beans, but a good stop! read more

I can't imagine why anyone goes to this location with its gawd-awful parking and drive thru situation. The way the drive thru wraps around the building and blocks traffic, if you do happen to make the mistake of parking and trying to run in for coffee, you'll be lucky if you can back out of your spot since the line of cars in the drive thru will block you in. Fortunately for me, I had my mom in the car so I actually just sat in the drive thru line while she ran in to pick up my mobile order. Coffee was fine but terrible, terrible location. read more

The worst Starbucks in the area Extremely slow, might be understaffed or new employees read more

I ordered 2 drinks in took 45 minutes!Staff was not polite at all.This is outrageous I will not be going there again I am from out of down and this should not be happening. read more

I don't live in this area, but I visit family here twice a year. The last 3 times I have been here, it's been inexplicably closed. Two days ago, a sign on the door read, "Temporarily closed. Be back in 45 minutes." It could have been written by a middle schooler, and judging by the inconsistency of their service, I'd guess this location is also run by a middle schooler. Avoid. read more

This place should get zero stars. Online order for two drinks took 30 minutes and were incorrectly made. When I asked to remake the drink, the barista treated me like I was inconveniencing her. The location is filthy. Garbage is overflowing inside, trash on the floor and spilled drinks on the floor not cleaned up. The employees have a lack of care for the location, service and cleanliness. read more

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So first off, the lady was nice, a little too nice. We got three drinks and two shots of espresso. I asked for a surprise me drink. Yunno I wanted to spice up life a little bit. Live life on the edge. Live life to the fullest. What is life without a little bit of surprises....*sobs anyway. We got our drinks. Then we challenged her to a classic game of RPS. Rock paper scissors for those who aren't familiar with the Acronym. If we beat her in RPS we get a free cake pop. Fair challenge. She denied. Didn't want the smoke. I guess she didn't like fun or was tired from her long shift serving up some caffeine. Overall okay experience but lesson learned, not everyone will wanna have fun with you in the Starbucks drive though. The End read more

ONLY COME HERE IF YOU HAVE 30+ MINUTES TO SPARE. I frequent enough Starbucks to know when one is running efficiently and when one needs to have a training day. This location needs a training day. 5 people behind the counter and it still takes 20-25 mins to get a drink. The one barista, Claire I believe, she seems lost as if she's been thrown to the wolves on her 1day. They should have more than one person doing mobile orders because there's seems to be more of those then cafe orders. The lady with the headset seems to just being watching the ship sink as she can clearly see we are standing here waiting for our drinks. Instead of helping out she chooses to walk back and forth and converse with employees that appear to not even be on the clock yet. If she's supervision or a team lead of sorts, she is failing. A leader steps up and helps smooth the links. They also don't call the names loud enough to hear over the music. Put some bass in your voice ladies. As someone coming from California, this team would not last over there. There is a lack of hustle that is astounding. The only effective worker I see is Sam. Give her a raise please. She's the only one moving her tush. read more

Worst Starbucks I have ever been to. I walked in, there was NO ONE in line. Stood at the counter for 30 seconds before any staff even looked at me (which is fine I figured they were busy). Finally someone came up to me and said it was going to be a 25 min wait for anything. I was honestly confused because I was looking at 6 employees basically standing around doing nothing behind the counter and there was not one person in line waiting to order ahead of me. There was a few people waiting inside for their drinks but the wait time they told me made no sense for the amount of staff and lack of customers. Staff was rude for no reason when I asked why an black iced coffee would take 25 mins to get. Im guessing their manager is bad and the staff has no reason to be good at work and would rather waist everyone's time. read more

The employees were all very nice, but the management structure of Starbucks here is insane. There were literally five employees, but only one of them making drinks. The rest were clearly occupied with things related to work, but there were customers queued up while they were doing things that looked to be maintenance. We waited - It seemed to be over in 10 minutes for one dragon drink. Worst of all, part of the model is to take your order and payment right away so that you're trapped waiting for them and you can't just walk out when you've decided the wait is too long. read more

It's never open. Service is slow and lines are long. Even if you order ahead still expect to wait over 10 mins. The location leaves a lot to be desired as well. Parking is a nightmare. Getting in an out Is difficult because of the line for the drive through. Drinks are kind of mehh. My biggest issue is the erratic hours. read more

horrible service had to leave before the order was ready. I will never go back to Starbucks again

Just left this location, and if I wasn't in a rush I would have returned these drinks instead of throwing them away like I did. My friends Very Berry Hibiscus is 95% water- no flavor. My cold brew with light cream is more like cream with a slash of cold brew. Can't even taste the coffee. Disappointed is an understatement. read more

Starbucks - Coffee & Tea Near Me - Monroeville, Pennsylvania

I stopped in to get my free birthday drink for being in there gold member club it's really nice inside not very big. The parking lot is small and it's not easy to see from the road but the staff was quick and the seating was nice. read more

Starbucks - Coffee & Tea Near Me - Monroeville, Pennsylvania

I don't always drink Starbucks Coffee, but when I do -- I drink Starbucks Reserve. I generally don't care for a Pike Roast or Sumatra from Starbucks out of a regular coffee machine. However, I've recently found that there are a few tricks to really getting a great cup of joe. One is that Reserve coffee is the bomb.com. It's single-sourced super smooth. It's got a totally different taste to it and will probably change how you think about coffee forever. The other is that a fancy Clover machine makes the coffee even better. Seek out Starbucks that use a Clover machine and get the Reserve. I got the Nicaragua and was not at all disappointed. read more

Starbucks - The Clover - Coffee & Tea Near Me - Monroeville, Pennsylvania

They decide to close the store randomly resorting people who ordered online to have to sit in the drive thru without any warning before you order. I'm sure I'm not the only one who was late to work. JUST LET PEOPLE KNOW ON THE APP BEFORE THEY HIT PAY. read more

I asked what I could get with pumpkin spice and awesome employees gave the amazing list of answers...so pretty much anything....but I went with my go to frappachino! Yum! read more

Starbucks - Delicious pumpkin spice frap! - Coffee & Tea Near Me - Monroeville, Pennsylvania

Terrible customer service. I order coffee just ask for extra haft and haft milk but the answer is he can't cause it's latte. It's doesn't matter latte or whatever is customers choice. read more

Monroeville Starbucks moved, and what a disaster it is. The understood reason for the move was to get a location that could have a drive-thru, so it has been said by the workers there. Well they did that and now it is, smaller, slower and a traffic nightmare. Inside the store is chaos, long lines, long waits. Outside the drive thru is out on to the road, there is practically no where to park, traffic flow is dangerous trying to get into and out of the extremely small lot which is also shared by another business in the same building who is reserving many of the few parking slots for their own customers. People have to park across the street in other business spots, or in the next door NTB. Just a complete disaster in planning and design. Monroeville planning commission how could you allow this disaster to be built. Starbucks how could you done any research that this would be a business and customer friendly location and design. From what was a great location in the Miracle Mile Center which was a larger center of natural people gathering with a larger interior and with great ease of parking and access, to this dysfunctional architectural design improvement. What a shame it is has come to this. I know many people who avoid this, and all the neighboring business are complaining. read more

There poorly managed, no hustle bustle, they take their time ,no consideration for the customer ,no apologies for you waiting 30 minutes, Drive-through sometimes has personal conversation going on ,not necessary, I was actually told to go to another Starbucks, since I didn't like the line, read more

Service is terribly slow. Very disorganized. We waited 5 minutes to get a coffee that you normally get immediately at the register, and then waited 15-20 minutes for them to heat up a bagel and breakfast sandwich. Staff is nice, but needs to execute much, much better. read more

Waited 30 minutes for two drinks at 3 in the afternoon. No apology, just a halfhearted explanation that their printer broke and nobody noticed the mobile orders queuing up. read more

TERRIBLE SERVICE. I have had multiple bad experiences here and have given them some chances before i chose to write this review. Everytime I even do a mobile order I'm waiting over 30 minutes for it in the drive-through or inside. The baristas are always understaffed or just really slow. Then you finally get your drink and they give you some lousy excuse on why it took them 30 minutes to make your drink. It's absolutely ridiculous and I will never be going back to this location unless something changes. read more

This location has a drive thru! Praise be! There isn't another drive thru closer to town (from this direction), so if you commute from monroeville/penn hills area, this is it. The staff in here have been unusually friendly compared to other Starbucks in the immediate area. The parking sucks over here because the mattress place takes up prime spots. Also, sometimes the drive thru is so backed up that it is difficult to get out. The patrons here are less self-aware and sometimes rude compared to other Starbucks in the area. There is usually someone talking loudly on their phone with their stuff sprawled out. read more

This starbucks is amazing. It's a great place to go in and study. There's plenty of seating, and the staff are fast and friendly. The drive-through is incredibly fast. I was in a rush and buffered 10 minutes to go through the drive-through. It took me less than 5. By the time I pulled up to the next window, my drink was there! This location is by far one of the best. read more

Why doesn't Starbucks close this one permanently. It's never open coffee is not right a majority of the time

This is a very entertaining visit to my local Starbucks after a busy day of travel. There is this boxer guy with 2 black eyes and various face lacerations talking on the cell phone VERY LOUDLY while in line and after he got his coffee. Dropping f-bombs. Talking to his boxer buddy QUITE LOUDLY about the various problems of life, not getting paid by promoter, waiting too long for doctor, lack of sleep, getting drug tested and various other boxing related issues. He is now pacing back and forth while talking AT A HIGH VOLUME while various workers and coffee drinkers roll their eyes and smirk. I was contemplating taking a quick picture or video to document this experience but then decided against the idea - perhaps I would end up being the other guy at SBUX with 2 black eyes. YO ADRIAN! The service and coffee was excellent today. read more

Starbucks - Coffee & Tea Near Me - Monroeville, Pennsylvania

I am confused about everyone's attachment to Starbucks coffee. I understand the specialty drinks on occasion, but for someone who likes a good cup of black coffee on the go, Starbucks isn't your place. I've yet to have a cup of coffee that didn't taste burnt. It's a shame because of how convenient they are. Anyways I'm giving this a 4 star because it's one of the better Starbucks and the new remodel is nice...they obviously aren't changing they're Pike Place roast anytime soon, which I think is quite awful. Obviously they're not changing their coffee anytime soon as they shouldn't. They're successful and I have an insignificant opinion read more

You know what you are getting with Starbucks if you are familiar with this coffee chain. Fast service, lots of tasty drinks for those with any different preference. Expensive. This location seems to have more indoor seating than some others I have seen. My faves are hot lattes and if you are a chai lover like me, I highly suggest trying the Oprah chai! Enjoy! read more