I love Starbucks and love the atmosphere of this location, but my friends and I came her to revisit a memory of us coming here and sitting for over 2 hours and just talking. This visit though was not as memorable. We got there about two hours before the place closed on a Saturday night, so it was not a dead time for the place. However, they had the entire back section where some of the comfier seats are completely flipped up and closed off. There were still two hours before closing time, yet they had already called it a night and cleaned up part of the restaurant. We would up staying for only 15 minutes because we could not get comfortable in the crowded place. The drinks and servers were good, but the fact they had cleaned up and closed up part of the inside was a disappointment. read more

Very disappointing. Waited 30 minutes for two grande coffees. Their sticker machine had broken and no one said anything about it to each other. Zero communication and 10-15 people sitting around for 20 minutes waiting for drinks read more

I understand COVID has taken its toll on businesses, but that is not an excuse for this particular location. They have ALWAYS been insanely slow and pay no attention whatsoever to detail. Before the pandemic, it wasn't rare to wait 30+ minutes for your drink. Just today I waited 10 mins for a nitro cold brew....AND ALL THEY DO IS PULL A LEVER FOR THAT! Management here is shoddy and they never pay attention to their customers. Do yourself a favor and go to Penn Center East. They know what they're doing there and they're pleasant about it. read more

Mmm... I like this Starbucks the most. It is large and it has MANY comfy chairs. I was able to get my Black-eye and a cup of oatmeal with nuts, dried fruit and honey and just sit and enjoy myself. Funny situation, the barista was trying to show off his linguistic know how. He would do this with each of his customers by saying what he wanted in English and then saying the same thing in Spanish. Everyone was awed by his "mastery" of the language. I thought this was amusing. According to my grandmother and mother, I have an accent when I speak Spanish -- not a strong accent, but an accent none the less. When the guy did his schpeal with me, I replied. Really caught him off guard. I told him that he had a fairly strong accent from what I could tell. He blushed. Yeah...amazing how perspective can change the way you see things -- thanks Miami. read more

Ordered an iced latte, 30 minutes later, still no drink. I am just going to leave without it. This location is particularly poorly run.

Really nice space to hang out while drinking coffee or getting a snack. The staff is very friendly and orders come out very quickly

For avid coffee drinkers, Starbucks is the company coffee chain for you. I usually order an iced green tea latte with the occasional extra whipped cream (yum)! Likes: Chill atmosphere for hanging out with friend/s or even for an individual to do their studies/reading, Wi-Fi access (did I mention it's free?), friendly baristas and quick too. Dislikes: The restroom is outrageously unfit for anyone to use, their workers are fast but this location can get real busy real quick so expect a waiting line, large area but limited seating, the parking lot is very restricted in size and unsafe due to the shared lot with the other surrounding stores and bank, and the layout is a bit confusing (depends on which entrance you enter). Overall, if you're looking for a quick fix on caffeine then this location is for you. Also, this certain Starbucks is a lot faster, convenient, and friendlier than the Starbucks located in Penn Center. read more

This location consistently has the slowest service in Pittsburgh. If you are trying to get a coffee on a Saturday or Sunday it is the equivalent to signing up for a mortgage. Won't be back! read more

Since the new location change service has been incredibly slow and traffic in the area is horrendous. We usually make mobile orders to pick up and "save time" but can be an additional 5-10 minutes after we place the order, 15 min ago! Sadly I'm addicted to coffee and most likely forced to keep coming back, but for those trying out for he first time, stay away! read more

The drinks are consistent and the drive thru line goes very quickly, which is important in the early AM when u need your drink but don't want to be late for work! There's a really nice lady that's usually at the window in the morning, and you can tell she loves her job. I highly recommend this Starbucks! read more

I know for coffee snobs like myself, I should turn my nose up at this huge corporation. But having experienced the real deal in Italy and France I am THANKFUL I can find a decent coffee in most American cities. I like their Via- instant coffee for when I'm without real coffee- be it camping, or visiting the homes of non coffee drinkers. I personally have my own Espresso/cappuccino maker at home and I fuss over beans and the setting on my grinder. I buy Starbucks whole bean decaf espresso, but for my regular (yes I drink regular) I choose other places. But the reason for many visits to Starbucks: their brewed decaf is excellent. Also not available at all locations :( True coffee drinkers like myself must resort to decaf as the day wears on. This location was recently refurbished and the seating is very friendly to using laptops on counters with stools, sitting in comfy chairs, and an outdoor seating that is also non smoking read more

A largish Starbucks, but the staff is competent and the line moves quickly. WiFi works great. It's right in the shopping center so parking is always available. read more

This Starbucks is a nightmare. They moved to an insanely small location where the drive-thru takes up the majority of the parking lot. The inside of the building has very limited seating, unlike the old location. When I went on my birthday, I had the worst hot chocolate I've ever had. I didn't even know that it was possible to ruin a hot chocolate. I also ordered a sandwich, which sat on the back table for 15 min. I tried multiple times to get a staff member's attention, since it was clear that it was my sandwich, but they were all completely inattentive. My sandwich was completely cold by the time I got it. read more

Tasty beverage. Quick service. Courteous employees. Large location. Inside and outside seating. What else could you ask from a Starbucks? I would definitely come back! read more

Newly remodeled. The place opened up a bit. Have been going here for years so it was nice to see the change. There is no drive thru. That is a problem for me since I am usually on the go and it just makes things easier. read more

I was impressed with the location (conveniently located off the highway), the staff (friendly), and most of all, the building size. What this location lacks is a drive thru. read more

Standard starbucks, but the staff was surprisingly VERY rude. Area of improvement should definitely be customer service. A couple of nice baristas but the remainder leave much to be desired. read more

Best Sbux I've been to in a while. Baristas were extremely friendly and funny. Also, a fairly large location, considering that newer Starbucks seem to be fairly narrow with limited seating. Additionally, my drink was made to perfection. read more

I am not a big coffee drinker but I always like Starbucks. This Starbucks is clean and never had a problem ordering. The coffee, tea, and food are very good. The problem like all Starbucks, everything is expensive. read more

This is the largest Starbucks in the Monroeville area, but if you're stopping in for a quick coffee - try the one in Penn Center Plaza. The staff is always professional and friendly here. And don't be scared of a long line on weekend days - it moves quickly! read more

Lots of comfortable seating! The service is quick and accurate, just as one would expect from a Starbucks. The interior really sets this one apart though. It's a great place to come read or study on one of their many comfy chairs. read more

The atmosphere is always great. The customer service is top notch! Very clean store. I would recommend this place to my friends, family and customers! read more

i am from california were there are starbucks on every corner so when we saw this one driving down the road we pulled over. nice people, no long lines and lots of seats. - oh yeah coffee was good. g8 place to people watch. pennsylvania people are so nice. read more

This is a great Starbucks, very clean. The staff is very friendly, Tony, David, Rich, and Denise...just to name a few. So be sure to stop in for a great cup of coffee read more

Worst starbucks ever. I can't comprehend how it takes five minutes to ring up each person. It takes forever every time we're here.