Normally I'm not a huge fan of Starbucks coffee indoor dining. However this spot was super cool, and the staff have always been nice and accommodating. The tea was fresh and warm, it's nice Starbucks finally is using cups like smaller coffee shops where you feel more at home. I came here to study and the server was very polite asking me if I needed a refill if you dine in you can ask for refills, I opted not to. But this spots mellow, and worth coming to and relaxing. read more

Starbucks - Citrus mint tea - Coffee & Tea Near Me - Rohnert Park, California

I went to Starbucks to get a refund because I called and they said that they would give me my refund. I gave them my name a week ago I wasn't able to go because I have work and then finally when I get the chance I go in and they said that they can't give me a refund. She doesn't even wanna try. I asked if there's a manager then she finally decides that she will do it and she just decides to make my drink and then after that, she talks about me to her coworker and it's like laughing to make fun of me when I walk out the bathroom and tells her coworker what happened and they both look at me and laugh she said she was the manger on Duty. Reading the whole time when I was trying to ask for the refund and she's making fun of me making me feel bad. Doesn't even wanna give me the order. They're finally I asked if there's another manager and then she decides she will do it. read more

Starbucks - Coffee & Tea Near Me - Rohnert Park, California

just had a horrible experience at this Starbucks. I've been here before and it's been good but today was different. As soon as we got up to the counter the person taking our order looked irritated that we were even ordering and gave us a nasty look. When we got our cake pops one of the bags had a hole and the cake pops fell through it. When asking for a new one cause of the hole she said what? a new bag? and when we said no a cake pop it fell through, she looked very irritated. Bad experience and bad customer service. read more

A really nice Starbucks location right in the heart of Rohnert Park! The service was very good and got my latte quick in and out! read more

Nice clean store right next to Oxford Suites across from Amy's restaurant. Man who helped me was kind and efficient. Did a pour over for me since I like dark roast and it was afternoon already. Would come back again for sure. read more

Starbucks - Front counter - Coffee & Tea Near Me - Rohnert Park, California

On Sunday my boyfriend and I stopped in for a little pick me up, I ordered the Matcha Green Tea Latte. If you love matcha and enjoy a nice creamy flavor you'll love this latte! I would definitely recommend this location and we will be back. read more

Starbucks - Matcha Green Tea Latte~If you love matcha and enjoy a nice creamy flavor you'll love this latte! - Coffee & Tea Near Me - Rohnert Park, California

PLEASE CLEAN YOUR ICE MACHINES WEEKLY. i had mold or tiny looking rocks in my drink. mind you all i order was the strawberry lemonade. this is nasty and disturbing/ disgusting!!!! i noticed once my ice melted. this will be the last. time. i order starbucks from RP. how did they pass health inspection????! wtf.? please do better. the fact that you got the new ice though is even worse. ! read more

Starbucks - strawberry açaí w/ lemonade.. - Coffee & Tea Near Me - Rohnert Park, California

I kept trying to give them another chance. I'm done. This is the worst Starbucks I've ever been to. Rude people at the window. Rude people inside. Continue to get orders wrong. Recently tried ordering a sandwhich with no cheese for my kid. Said they couldn't do that. Well , every other Starbucks around has not had a problem doing it. The so called manager in duty Joelle was rude and unprofessional on the phone. Going to have to go up the chain and bring this to Corporates attention. This girl should not be representing that store. I'll never give them my business. read more

Nice location right next-door to the Oxford suites hotel. Four people working behind the counter: one cashier, and three baristas with a total of four customers waiting for a total of 5 drinks. I ordered a short soy matcha latte and my wait time was 20 minutes. It was good and the other drinks looked good as well. Cashier was friendly and the baristas were having fun together. They have a drive-through which is nice when you have dogs. Great if you're not in any hurry. read more

Great new location Right in front of the Oxford Suites A stones throw from GRATON Friendly and quick service Lots of seating both in and out Lots of parking Easy off and on the freeway Skip the Starbucks in the casino... hit THIS one instead read more

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Super rude and unprofessional behavior . Laughing and mocking guests on the headsets as I was trying to get my order . The young woman at the register was laughing and dropping f bombs (talking to the other employees over the headset) as they mocked various guests in the store and drive thru . Really really bad . Felt like gross bullying , not to mention how unprofessional it was. Bunch of small hearted Grinches read more

I went into Starbucks on Hopper Ave, this morning around 4am they just opened around 3:30 am . I placed my order a venti white chocolate mocha or latte with an add shot, here's the good part I went over to their case where they have stuff like banana bread their breakfast sausage and I saw a fly on their looked liked banana bread and I went back over to tell the barista I didn't check her name she was blonde hair in a ponytail and I told her there was a fly on one of those pastries and she asked me if I wanted something I said no and all she said you just came over to tell me that and she did look and saw it, no sorry or any apology. read more

Slow servic, could not receive entire order at the same time. They had several people working, normal traffic flow, they were slow. Ordered a tea a, croissant, and frap. Got the frap and had to ask, after a long wait, for the rest of the order. The employee asked what size, I repeated the order. But they didn't listen to what I said and , with an edge to her voice, said "I just wanted to the size. " No apology for the mistake, just attitude. Anamatrons...nothing special here read more

Don't expect the "friendly" service to continue if you say there's a problem with your drink. Like coffee that's lukewarm for instance. Forget about getting an apology. They will either act like you are somehow mistaken ( this coffee was just brewed sir) or put words in your mouth (we don't serve coffee from the previous night). I never said you did. But clearly offense is taken if you dare to report something isn't quite right. read more

you can't go inside only the drive thru is open, don't go here if you want to walk there .Only the drive-in is open you can't walk inside so if you walked there to get coffee forget it. If you order ahead you have to wait in a long line to get it. So wait until you get to the window to order your coffee unless you like it cold read more

Wow, I will never be coming to this location again. My coffee wasn't even filled all the way to the top. I'm sorry but Starbucks really is pricey and if I am paying for a Venti size drink I expect every last drop to be there! read more

Starbucks - My coffee wasn't even filled to the top!! - Coffee & Tea Near Me - Rohnert Park, California

Will travel past 3 Starbucks just to go to this one. Taylor has exceptional customer service, a great attitude, and remembers every item - in a rush or not. In the morning or at noon. She makes the little trip worthwhile for sure. The coffee is also on point and they never mess up my very detailed lattes. They also don't run out of protein lunch boxes or breakfast sandos. read more

Most of the Starbucks exactly the same right? No they're not. The reason I know is because I go to different one to to three times a day. The employees are young and cannot be bothered. I don't know how many times I've sat out on the patio drinking tea, only to come in to see if I can get a scoop of ice but I continue to be ignored. I get it if you're behind or in the weeds but Employees just sit there and talk on their heads sets. I will make sure to go out of my way, I'd rather go pay twice as much at the casino Starbucks... At least the customer service is better read more

Super slow service . Need to hire more people . Took 15 mins for a coffee. Is that normal ??

This place is filthy. The workers are friendly and busy. Will someone clean tables , floors, and outside?

We owe a great thanks to the entire team at the Starbucks near Home Depot and the casino and a special thanks to team member Kori for her care for us during our evacuation from wild fires. Thank you! read more

Best Starbucks to get a matcha latte. They do not water down the matcha . The only place that actually filled the cup up, not haft matcha half foams. My favorite Starbucks !!! Thank you! read more

Best Starbucks around! Such a nice friendly group, especially the young red headed girl. Makes me wish I lived in Rohnert Park!

Although the beginning of my experience here wasn't the greatest, the ending made up for it. I was told in the drive thru that my $100 bill couldn't be accepted, I had no smaller bill or my cards on me. I left drive thru with nothing, but after calling the district manager Eugene I was comped both my items right away I went back thru drive thru and both items were made fresh. I really appreciate Starbucks for this, as I had sat in drive thru not knowing I would be turned away. And another reason to keep getting my daily Starbucks. Ty! read more

I visited this store on their pop up free tall drink day, and it was a great experience! The store was clean, well-staffed, and friendly. Fast service, and they even had free samples! Great Starbucks! read more

This used to be a top notch Starbucks. No so anymore. Was there March 9 at 4:15 pm. There was absolutely no urgency to any of the baristas movements. There was a gentleman in front of us who was taking a lot of time doing whatever he was doing. The barista looked at us with a blank look. No " sorry for the wait", "thanks for your patience", or "I'll be with you in a moment". Just a blank empty headed stare. A simple acknowledgement of the situation goes a long way. Who is training these kids? Customer service is lost on Starbucks. read more

I ordered a cappuccino. I got a steamer. The coffee preparation specialist (not really a barista by traditional standards) forgot the coffee. read more

I stopped at this Starbucks for the first time today to get a hot chai on my way home. The chai was weak as water. I may as well have been drinking warm water with some clove flavoring in it. In addition, the person at the window not only failed to acknowledge me when I drove up, she completely and thoroughly ignored me for several minutes, averting her eyes even though I was less than three feet away from her. Cafe des Croissants in Raley's Town Center has the best chai in town, and they have friendly, courteous and efficient employees. Next time time I want a chai, I'll give Starbucks a pass and head straight to Cafe des Croissant. read more

Great Starbucks! Super quick service. I love the lounge area, it's a great place to meet coworkers for a meeting! Staff is friendly and store is always clean. read more

I've never reached out on Yelp, nor am I really one to complain. But shit, I stopped at this Starbucks 3 times this past week 6/19/19-6/21/19, and they messed up my order EVERY SINGLE time, drinks tasted like shit, put wrong items in bags. Complete incompetence, and the biker chick runnin the window is a bitch. Would suggest any other establishment besides this one. read more

Starbucks has the best coffee the seasonal gingerbread latte is divine the white chocalate mocha is a fan favorite

Nice new clean place in a good location. Cody made my drink and he was short on it and made extra to fill it up without me asking. That is a huge pet peeve of mine when they give you 2/3 cup full because they miscalculated. I didn't even have to ask him. Good job Cody. read more

One of my favorites! Love that they have the cold brew on tap. I typically use mobile order and my orders are always ready and no issues. Staff is warm and welcoming, always making sure to say hi even with the mobile order. Place is neat and clean. read more

This Starbucks has great customer service. The store was very clean and well kept. The service was quick and friendly. The location is perfect for off the highway or in town. I will be visiting this Starbucks more often. read more

i have driven thru this sturbucks may times and have always had great experience. today 07/29/2019 at around 9 ish in the am i did my usual drive through and the lady who took my order was great i specified i wanted my hot chocolate extra hot. i got my hot chocolate and it was warm and since i had insisted twice on the extra hot i told the lady i ordered extra hot and she took it and gave it to a young lady to redo it. my nightmare started there. her attitude was not great and she looked at me and i thought oh boy,let me look carefully because she is handling my drink. i was on the phone and asked the called to hold. (excuse the caps)this lady made my drink and after making it she acted like she was putting the lid on but squeezed some dirty water in my drink and walked back and i started yelling through the window what are you doing? the lady who took my order come and i told her what happened and i asked for my money back and they gave me a gift certificate and aplogised but i was not intrested in that i was mad she did that. when i asked her why she did that she did not say anything and had a smuck on her face. i parked my car and went inside and i told the manager what she did was wrong she would have poisoned me and she doesnt not know what medical issues i have. she would have poisoned me. she should not be handling anyone food. i am beyond mad that she did that and i wonder what her motive was. read more