Fairly large location with a nice patio. My beverage of choice that day was a shaken espresso and it was yummy treat as always. I ordered ahead of time and it was ready when I arrived- good service! read more

Starbucks - Cool and clean lobby - Coffee & Tea Near Me - Roswell, Georgia

Ohhhhh coffee.... Lives blood. I love the flavor of coffee... even though I only drink Caffeine free. This was a great Starbucks... prompt in helping, fast in making and they didn't skimp. Well done! Grande Caramel macchiato hot decaf just incase anyone is being generous... read more

Starbucks - Coffee & Tea Near Me - Roswell, Georgia

We were greeted as we came in! The speed of service was a bit slow this afternoon! The pecan latte was smooth & good! The establishment was very clean! Even the women's restroom was clean and smelled clean! read more

Starbucks - Iced Pecan Crunch Oatmilk Latte - Coffee & Tea Near Me - Roswell, Georgia

Rude associate, waited 10 mins for half of my order when I asked if my other coffee was on the ticket she said yeah it's right here 7 mins later after she made a man's coffee that walked in after me and handed it to him she gave it to me without apology or anything. 18 minutes for Dunkin is crazy while she wants to be grumpy and rude with her small back pack on like she has somewhere to go. read more

People be rudes!!! Don't go here....cant make a ice mocha for the life of them. Husband asked for a drink tray and they basically threw it at them. Busy or not just do your job to the best of ur ability. read more

I am lactose intolerant. I walked in for an order, employees greet me and service is great. I get the honor of watching the worker make my oat milk gingerbread chai. He is pouring said milk with a yellow gallon, I think, 'Wow, it's great that they have so much oat milk that they store them in gallons like regular milk.' I get my order, drink it within ten minutes. Delicious as always, tasted a bit less sweet than usual, but this was my first time ordering a trenta, so I figured the ratios must've been a bit different. I get home, take a lovely nap with my cat. I wake up and my tummy is grumbling an awful lot. I have been fighting for my life on the toilet for the past few hours, and I have a growing suspicion that they did not in fact use oat milk. For that, I deduct one star. read more

I was a long time customer of this Starbucks. The last 6 months this location has gone downhill. Drive through takes 15 minutes to get through with just 4 cars in line. Got a hot black coffee today, and it tasted like water, and I wasn't given a sleeve so I burned my hand on my cup. The consistency of the drinks are just like Dunkin, never consistent and taste either too sweet or not any flavor. read more

Typical Starbucks.. Customer service was very friendly and the store was very clean. Also the store is spacious, you have plenty of room to do personal work in privacy. read more

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Possibly the worst Starbucks I've ever been to. Service is incredibly slow. If you go here, please go through the drive through otherwise they do not care about your order. read more

They always just have the absolute worst attitudes. In the drive through. In the store.. but ESPECIALLY on the phone. Drives me crazy. I literally go 10 mins out of my way to the other Starbucks lol THATS how rude the staff is. I can't help but think they have a poor work environment, a MEAN manager or just someone who LOVES to hire mean people? read more

Terrible service, everyone was rude and they took FOREVER. Asked for a pup cup and he rolled his eyes. Bad

When I can't get to a local coffee shop I go to Starbucks and prefer it over the other major coffee chain. This spot is like 5 minutes from my house and have always provided service with a smile and made pretty decent drinks. No complaints! I love that I can place an order through the mobile app as I'm leaving the house and by the time I arrive it's ready. read more

Starbucks - Paradise drink $4.95 - Coffee & Tea Near Me - Roswell, Georgia

It's gotten much faster and the drinks are made right! I think they were understaffed before!

I stopped into this Starbucks while my cell phone was being repaired. The barista recommended that I try one of their new beverages, the smoked butterscotch latte. I tried it. It was good. It was slightly sweet like a butterscotch candy. It was warm and refreshing. I'm not sure whether I would order the drink again, but I did enjoy it the first time. read more

Starbucks - Coffee & Tea Near Me - Roswell, Georgia

Julie the "store manager" is a terrible "Manager". I've worked in businesses for over 20 years, and I go to Starbucks often here. I asked for an extra topping that went on my drink and she wanted to charge me 49 cents. It's a Carmel CRUNCH frappe. And she charged me for the CRUNCH. I've never been charged for a topping that they were slacking on. She's got a terrible attitude and I see why this stores reviews are so low compared to other. Get a NEW MANAGER. And things may work out better. read more

Starbucks - No whip on the top of a frappe. - Coffee & Tea Near Me - Roswell, Georgia

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Closed when it says your open on a Sunday afternoon? Please update online hours and your hours on your front door.

I walked in holding my small dog since I was alone and couldn't leave her outside by herself and the women at the counter refused to serve me and embarrassed me in front of the other guests by asking me to leave. I totally understand policy but you shouldn't be rude or maybe suggest that I do a mobile order and wait outside. That way you're not being rude and embarrassing anyone and still taking my money that I'm actively trying to spend at your business. I'll go miles out of my way to avoid that Starbucks in the future read more

Customer service is awful! There was a mistake in my order which I have been ordering for over a month in the same Starbucks because I work next door. I came in so as not to stall the drive thru line. The female employee was condescending and kept asking what I wanted in a rude way. I showed her my order via the app, but she didn't even glance at it. She said that is what she made me. I told her the color looked off (too dark), so she spilled the drink and added more oat milk. I told her that they didn't fix the situation because my drink was topped with pumpkin cream foam which she spilled out. She seemed annoyed. She then said that she will make it in front of my face since I was not happy with the first two times it was made. I told her that I never saw the first one. I also shared that I didn't appreciate her tone and attitude. That is when the short and dark haired female manager stepped in and was equally as condescending. She never intervened to tell the other employee to stop being rude. She expressed it in a way that it was my fault that this drink was such an issue. She said at the end that the drink was on the house because I didn't like the first two drinks. I told her that the tone and service was not okay. She was dismissive and then the initial employee says, "Just grab the drink and go". I heard it and asked the manager what she said because I couldn't believe my ears. The manager looked in my eyes and repeated the comment without a blink instead of diffusing and saying don't worry I will talk to her. I have been buying my same morning coffee every day and sometimes twice a day. Such a rude and condescending service! Can't imagine starting my day off with this type of negative interaction. read more

This location always gives exceptional service! Like overly kind, patient service; not to mention the consistency in how great my coffee taste is always there! Thanks for doing a great job with your staff ! read more

This place is great, the drive thru staff always does an excellent job, the location parking lot is a logistical disaster but, The best Starbucks in the land. (Off Holcomb Br) for such a busy store they really crush it consistently. Definitely suggest ordering via the app ahead of arrival if during a busy time, but ignore the app says drive thru pickup only but you can most certainly pickup at the counter. read more

Went to grab a drink here with my daughter and the employee at the driver through didn't understand what I was trying to order so I asked if I could pull up to the window she then said um sure I guess with a bad attitude I go to the window not once did she say thank you or your welcome I then left and I called wanting to speak to the manger very rude saying the reason why the employee was the way she was because she was "slow" as in she had a disability mind you she is the store manager while trying to explain she told me to shut my mouth and to listen to her and hung up on me I only called to explain that they could improve their customer service because I'm a manger myself I would like for the GM to contact me at 678-468-3029 read more

I came through the drive-thru on a Thursday evening. I ordered a grande size "Matcha Green Tea Latte" frappuccino with whipped cream and caramel drizzle. It was very good! I've ordered this drink at several other locations in the past, but this location makes it the best. It was blended well, and had a sweeter taste. I enjoyed it and will be coming to this location more often! read more

Starbucks - Matcha green tea latte frappuccino with whipped cream and caramel drizzle - Coffee & Tea Near Me - Roswell, Georgia

This location has the best staff ever! My order is always correct and ready in a short amount of time. Their kind attitude really makes up the small drive thru (which is completely outside of their control). They've kept this kind attitude throughout a pandemic, having to deal with staff and supply shortages, so they deserve a shoutout. read more

they messed up my drink so bad it was so nasty. felt like the cold foam was getting bad too.... never again

You can't go wrong with Starbucks. This one happens to be across the street from my gym. Two of three things I enjoy in the morning is good workout and a great cup coffee and Starbucks always deliver on the latter. read more

This Starbucks is the best! Their drinks are so yummy and the employees are super nice! I may have had too much espresso, but I need to let you know that Andrew rocks the drive thru! Thanks guys! read more

Apparently my last review here has disappeared. So here I go again..... This new Starbucks is a bustling baby, it's still growing. The personal has changed a bit, but the good natures has not. I'm a regular from the old location. James, Dawn, Jersey and Store Mgr Jeff as well as the rest of the staff are AWESOME! This place can get busy at times, but what other highly popular place doesn't. And yes the ceiling specs does increase the loudness, but I believe that it was meant to "Open" the place up. All in all, this is a great place to hang or meet for some deliciously rich coffee! Where smiles are free and welcomed! read more

Starbucks - My kid cheesing at one of her favorite spots! - Coffee & Tea Near Me - Roswell, Georgia

This is a great Starbucks. Helpful, friendly and fast. But who the heck owns/manages this shopping center? There've been multiple heinous potholes in the driveway for eons... will these ever be fixed? Ridiculous read more

Starbucks is good in general, but the friendliness of the staff is what makes it stand out! They treat you like they know you personally, and even though that may be a general goal for a lot of places, these people make you feel like you are their priority, not just the job. So even if you are having a crappy day, if you stop by this Starbucks, in particular... the coffee won't be the only refreshing thing. read more

Have been to this location since it opened and I have to say - Justin is the nicest guy there! I've seen him in the drive thru multiple times and have always had a great experience because of him. He is always cool, conversational and overall very kind. Thanks Justin! read more

Terrible service from the person who takes the order, I don't understand why they changed the employees before all the employees were friendly now this a white man so rude and with a very bad attitude read more

worst slowest starbucks in the universe!!!!!!! closed half the time, lounge has been closed for months, inexperienced staff....long lines that take on an average 20-30 minutes to get your order in.... a total waste of time!!!!! and order 9times out of ten incorrect!!!!!! read more

Nice Starbucks to visit if in this area. As always the staff is super nice and the products are always fresh. I have a hard time giving any Starbucks a 5 star because I always gasp when they give me the total price. Here's what I LOVE though - Turkey Bacon Egg White on a Multigrain English Muffin - YUM! read more

Perhaps my expectation are too high but when I go through the drive-thru at a place that educates their employees in coffees, teas etc. I am expecting clear answers to the question: what coffee will yield the most caffeine? Answer 1: Well all have the same level depending on size; my response: I want a tall; Answer 2: It depends on whether you get a latte or add a expresso shot; my response: No, I don't want a latte. I want a hot, tall- is it Pike? I think I was told Pike other than blonde. Answer 3: We can put a shot in for you. My response:I asked which hot, tall beverage will yield the highest amount of caffeine- never mind... and then I left. read more

it's a convenient location with a drive thru and decent amount of seating in the cafe.

I have a big commercial truck I can't go thru the drive through. I am required to wear a mask and I understand that but when I walked in the store.I asked for a mask and they just started yelling at me for not wearing a mask. I asked politely to give me a mask and they ignored me. Persisting to yell at me I tried to ask POLITELY if I could go in the drive thru on foot and still they persisted to ignore my question and scream at me. read more

This is the best Starbucks I've ever been to. They are always super fast and have never gotten my order wrong. They even remember me and know what I want when I pull up. I've come before on a busy morning with cars lined up around the building and I'm still in and out within 10 min. It almost seems impossible. The staff is great. Always so nice and professional. There is once guy who works at night that doesn't show the same enthusiasm but nevertheless always gets my order right. Definitely the best in town! read more

When serving hot drinks from a drive thru PLEASE ENSURE ALL LIDS ARE SECURE! Half of my HOT DRINK spilled all over me and my new car. The barista should check that the lid is secure and so should the cashier. read more

Not sure what was wrong with the two in the store this morning at 5:30am but they were not pleasant at all. No hello or anything. I asked for sweet cream for my coffee. One sd from the other end of the counter that's an extra charge. I said ok but is the first time in hearing about that and she looks at me like i had 3 heads. I come to this location very often since its close to work. I'm so not coming back here and go to my store near my home where customer service is top notch every time i step in the door. This isn't the first time something like has happened. I would have not given any stars but doing so was the only way to write a review. read more

Yet another time I've not gotten the Starbucks experience from this location. This time, all 4 associates were completely focused on the one car in the drive through while mostly ignoring the 7 people in line inside. read more