I've had some less than great experiences here in the past, so I was a little hesitant going into…read moremy appointment this past Saturday. I specifically requested an appointment with jd and was told she would be there. To my surprise, when arrived, she was and Lance was helping instead. I'll admit, I was a little disappointed and unsure of what to expect. Lance completely changed my perspective. He was professional, friendly, knowledgeable, and took the time to make sure everything was handled smoothly. He genuinely cared about providing a great customer experience, and it showed. One positive experience doesn't erase the past, but it absolutely deserves to be recognized. Lance turned what I expected to be another stressful visit into a genuinely pleasant one. If management sees this, I hope they know they have the exceptionally well. Thank you, Lance, for restoring some of my confidence in your team.

Perhaps the worst customer service in the country. Difficult to get an appointment, impossible to…read moreget a loaner and they try to upsell for maintenance. You don't even need yet. If I could give zero stars I would. If you are in Nashville and have a Porsche. You should plan that you will be getting it serviced in Huntsville, Bowling Green, or Chattanooga because the service department in Nashville is a disgrace. When my lease is up, I am turning my Porsche and never looking back because of these people. They know the service is terrible but they will offer you 10% off if you post a good review about them because otherwise they would have all one star reviews. Anyone who has to pay you to post a review is doing it, knowing that their service is awful. They are a disgrace and the owner should be ashamed at how poor customers get treated. I used to work in the auto business and service is where you make pretty much all your money. The people working there know they are the only game in town and they do everything but cuss you out. They are so disrespectful and they are impossible to deal with. I'll be buying a different brand because of these people. I hate to give up my beloved Porsche, but I really don't have a choice. That's how bad the service is.

Excellent customer service! Everyone was friendly, knowledgeable, and made the car-buying process…read moresimple and enjoyable. Great selection of vehicles and fair prices. I couldn't be happier with my new car. Highly recommend

Michael at Car Bazaar in Franklin is very personable and kind. He allowed me to have a mechanic…read morelook at a vehicle that I was interested in. No used vehicle is perfect, but I wanted to make sure that I was able to handle the condition of the car as is. Unfortunately, it did not work out for me, but someone else will be able to enjoy it that has a little more money than I do to put into it. This is not the dealerships issue, and Michael was very kind and understanding and gave no pressure to change my mind.

David Smith was kind & fantastic to work with! Very nice cars on the lot. His lunch recommendation…read morewas superb, 10/10 recommend.

I can't recommend Hans and the guys at Autopro enough! I've bought every car for myself and my…read morefamily from them for years. The service is always top-notch, and they truly stand behind everything they sell.

Went in and bought our first Cadillac. Michael was our sales rep and he did a great job helping us…read moreselect the perfect car for our needs and wants. He then worked with us to get a great deal - I'm convinced the best deal possible for our new car. Sales rep, sales manager, business manager were all pros and really made the process painless. Gave us top dollar for our trade, too! If you want a truly special automobile, buy a Cadillac, and buy it here.

Horrible service at Andrew Cadillac in Brentwood. Service Manager Katie Carter was rude,…read moredismissive, and unprofessional. My headlights weren't fixed (again), and new paint chips appeared. When I raised concerns, both she and Nelson Andrews showed zero empathy or accountability. I was humiliated and left in hives and tears. Cadillac corporate confirmed my issues should be under warranty. Do better, Andrew Cadillac.

Today our family picked up my son's car, and the entire experience was exceptional from start to…read morefinish. Brian was fantastic to work with. Professional, personable, and genuinely invested in helping us. Maria made the paperwork process incredibly smooth, quick, and thorough. Everything felt organized and stress-free. This was one of the best vehicle purchasing experiences I've ever had. Our family is beyond happy with the purchase, and we would absolutely work with them again. I'll definitely be sharing Brian's contact with friends and anyone looking for a specific vehicle.

Brian and Dan made buying my Jeep a breeze. Great, quality cars and the selection on the lot…read morelooked phenomenal. Can't recommend them enough. One of the fastest buying experiences of my life. I will be back to buy whatever comes next.

Oil change, excellent service for the price. My husband said it was around $134 for my Range Rover…read moreEvoque.

You are never sure what you will get in a new town and need auto repair. I had gone once before to…read morea non-dealer in the Boro and they caused more problems than they helped. I was desperate and feel blessed that I found Reagan and his team. They had my alternator installed in under 2 hours and recharged my battery. Absolutely the highest rating and praise for this shop. They will be my new goto and I feel comfortable recommending, in case anyone asks.

this place has turned to garbage since new mechanics are in…read morethere. Dont know if its the same owner or not.

Best Auto Repair in Nashville. Very honest and great quality of work. Customers are greatly valued.read more

This is one of the friendliest and most honest places in Nashville. Not only are they professional,…read morethey make you feel completely comfortable about the work being done to your vehicle. I have had to bring my car in 3 times since Feb 2021 and they are always efficient, honest and reliable. This business was recommended to me by a friend and I am so glad I decided to leave my old mechanic and hand my vehicle over to Import. Boone and his family have an incredible way of making you feel right at home. Highly recommend!