I been there for couple of times and not good or bad till this month. My partner stayed there for two past due hours, and hade to pay extra 40 ok till that point. My concern is why are they making us pay an extra $120 fee now after we already paid for that time? On the board on front says exactly 20 deposit and if I go over time Max is 40. And yesterday I went and even thought I already paid and passed that moment that I went over 2 hours they are still making overpay fees for that exactly day? Is that something the company is aware of or is just something the employee are trying to be smarty about it? Because I never saw that on the guest rules board. I feel the employee are going over board with the actidud and been really rude. And on the paperwork they put only 20 fee and we told them we have 120 and then they try to change it. So please let me know what's going on or what? Because I feel there's wrong going on in this place. read more

This is the most unprofessional shit hole I've ever been to with the world's WORST customer service. First u make a reservation, then they hit you with a $100 insurance deposit MUST B CASH AT THE DOOR? For a hole in the wall place that's already trashed & outdated? What a joke! Furthermore, I drive to the nearest ATM @9PM @ night w/ my 2yr old son so get him to bed. I come back w the deposit & they don't accept Apple Pay to pay for the room itself! They don't do Zelle, I just wanna sleep and the manager and worker said they can't give me a room after everything . Went to Good Nite calabasas instead. Waste of time here, do not go. read more

When I first arrived at this hotel, where I'd never set foot in my life, and went to check in, the woman at the front desk was immediately rude and nasty. First she ignored me standing there for three minutes while she did paperwork, then when she acknowledged my existence, she started making rude comments about me. From a woman I had just met at the front desk of a hotel I was checking into! I know $169 is not a huge amount of money for a hotel room, but it is enough for the representatives of a business you are patronizing to not be blatantly rude and nasty to you for no reason. If you have any sense of self-worth or respect, steer clear of this place. It's the worst. read more

This place is weird in a good way; reminds me of one of those inns you'd pass on some middle-of-nowhere desert drive. Rooms are small but cleaner than Motel 6 by far! And that includes their smoking rooms. Only complaints: no hairdryer and the bathtub is not functional aka bring your own tub-stopper. Also make sure you bring $20 CASH for the deposit - you get it back at checkout, but it has to be cash. read more

Starlight Inn - Swanky lobby - Hotels Near Me - Canoga Park, California

They really need to get new maids. The room was dirty! I got in the shower and NO SOAP?! Nope, No shampoo either. THEN, I'm laying in bed and I feel something on my arm....I turn the light on and there's a roach on my arm!!! I jumped up and threw off the blanket and another one pops out!! Do yourself a favor and DO NOT STAY HERE! In the morning I told them and they just said yeah, we have bugs when it hot. OMG, and they know. read more

If you're fast, cheap, and trashy then this just might be the place for you. But in all seriousness-- Do not stay here. This place is pure trash, actually worse than trash. Smells like an ashtray from just a few feet away. Filled with bugs and roaches such as the manager woman who is always on the phone making people wait in the lobby for help. Once she's done off the phone she treats guests in a completely rude manner like we're bothering her. Ive been here twice and both times I have experienced this with her. The manager dude is a little nicer but seems like they have a problem with us . There's a NO VISITORS Policy which yeah I get it but do something about the shady people always hanging around the rooms and parking lot who I know did not book a room because it doesn't look like they own a car let alone a credit card. And do something about the creepy, crawling visitors under the bed and in the tub. I've attached pics to confirm. I would recommend a whole revamp which Im sure they can afford and ON SITE SECURITY. Just clean the place up a bit. You guys have no business to be looking this tore up. The neighboring buildings don't look like Beverly Hills or anything but they have a decent upkeep. Until a whole makeover happens or new management takes over then I will not be staying here. Think about the single mothers who need to get away from their physically abusive partners or if a person just wants to clear their mind alone and maybe shag a few fellas they should be able to do it somewhere comfortable, affordable, and SAFE. The star lite inn AIN'T IT. One star Hotel. I'll say 1 1/2 cuz they do have affordable prices...But will not be getting any more of my coin! read more

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Extremely dirty, smells like cigarette smoke, stains and cigarette holes burned into comforter given. Towels were stained. Big bug on the wall when we first got inside our room. Best part about the room was the AC worked. Also got credit card fraud ($700+ spent on Target.com) less than an hour after giving my credit card to the front desk kid. read more

This place is terrible! 1st thing it cost 120.00 a night! The minute I arrived to check in there was a man screaming at the clerk to open someone's door. Kept saying he was going to kick the door down. Then I was told I needed to pay 20 IN CASH for security deposit. IN CASH! Nothing fishy there right? The floors are really uncomfortable as they are cheap tile. The bed feels like I'm sleeping on springs. There was 3 light bulbs that were burnt out and the room very dimly lit. The shower curtain was falling off the wall. The room was creepy! Also dirty. Now I'd understand if was paying $60, but not $120! JUST GO TO THE NEXT MOTEL. Trust me! read more

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Horrible experience checking in with front desk lady. She was rude and discriminatory

You are better off going somewhere else. You will likely regret staying here. *poor customer service. *Only one microwave outside in the exterior hallway for guests to share. *No phone in the room. *No closet in the room. *No coffee pot in room. *Bath towels the size of hand towels and the tiniest soap bar that leaves your skin feeling so dry. *They charge .50 cents for a SMALL cup of crappy hotel coffee in the lobby. *They charge .50 cents for ice! (we didn't buy it but assume it's less than or equal to the size of their tiny ice buckets. *They advertise having a pool online (which was the original reason we booked there) but it's paved over. *While in the lobby, a guest accidentally locked himself out of his room and THEY CHARGED HIM $10 to get a replacement key!! I will say the room had a strong smell of Pinesol when we walked in so at least it was sterile but the basic amenities that EVERY OTHER hotel offers are not something that should be charged for. You pay for those things in your room rate. It really got under my skin the way they exploit and take advantage of their guests. The experience was short, we only stayed one night while passing through but I hope this helps others in their travels to avoid a negative and inconvenient stay. If I could give half a start I would. read more

DO NOT STAY HERE. My girlfriend and I checked in and we stayed in the room for about 10 minutes before requesting a refund. The room was the size of a walk-in closet, the mattresses were rock-hard, there were cigarette burns EVERYWHERE, peeling paint, stained curtains, and even a baby's pacifier behind one of the beds in CLEAR VIEW. And the worst part? There was a long black hair in the bathtub. It's like they didn't even clean the room. Not to mention, the guy at the desk absolutely berated my gf and told her that maybe she shouldn't have chosen a smoking room... even though it was never mentioned in the booking that the room was a smoking room. Just whatever you do, DO NOT STAY HERE! It's absolute disgusting. We were there for about 10 minutes and decided we were not gonna stay in some motel where we were more likely to get COVID there than at a hospital. After leaving, I actually wanted to shower for 3 straight hours and then slather my whole body in hand sanitizer--it was that disgusting. read more

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Very bad vibes staying here..I feel like there was a camera in my room..got a call in the middle of the night, asking if I was horny and told me to come to them. So weird. And the bed gave my crazy back pain...def not coming back read more

Starlight Inn - Hotels Near Me - Canoga Park, California

The customer is always wrong. I had reservations for one day, came a little early and was told that check in was at 3pm unless I wanted to spend $20.00 more for an hour. Wish I had done the research before entering this terrible place... now I'm down 20 bucks, and a bad review. The true human being would have been gracious. Please people, stay away from these people. read more

This is by far the worst experience ever! The room that we got was nothing like how it was advertised. If you're thinking about going here, don't! It smelt like smoke and the smells does not go away! The sink was clogged, there's no microwave, the bed was uncomfortable and the sheets was disgusting. The window was tapped and unclean. The room we got was room 219. All I got to say is, this place is a false advertisement!! read more

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The rug is starting to look really dirty and smells really bad and honestly the bedrooms need a deep cleaning

Booked through Expedia. Get to the hotel and they tell me that it's booked. Totally ridiculous. In a way I was glad because it's not in a decent neighborhood and the handicap parking is all the way in the back of the hotel. It was a total inconvenience for me to get my money back from Expedia. Expedia was very helpful with the refund. Do not book at this shady hotel. I'm sure that they get a better offer when people book directly from them and that's why they did not honor Expedia. In any case, o found them very shady. read more

Alright, this is going to be the cheapest room you will find and you get what you paid for. Pros - beds are very comfortable & the shower was amazing. The water pressure will not leave a speck of dirt on you. Cons - area is dirty, place is rundown - it definitely use a good cleaning and a fresh coat of paint. There are no closets, just a shelf with a rod but no hangers do bring your own if you have something to hang. The toilet paper is super cheap, single ply - bring your own. They give you a pouch of shampoo and a pouch of conditioner. Our room key kept demagnetizing and they were not very happy to re-set the key, like I was going it on purpose. The staff friendliness depends on who you get, we checked with a younger guy (rude), next day problem with my key and a lady helped us (rude), later that night key didn't work again and dealt with a older man (very nice). There are no microwaves in the room even though the pictures show different online. There is a small one in the outside courtyard that I think is for everyone to share. Yes they do dry the comforter on a line but does anyone use those? Bring your own blanket. Unfortunately, we could only get a smoking room because it was last minute - it was ok but the smell of everyone smoking weed around us was worse. Also, there is no carpet - tile floors, so bring flip flops or socks to wear and if they are white socks the bottoms will be black after one day. Almost forgot to mention the parking. It is a one way in and one way out. As we got there the police were leaving so we thought "oh good, the bad guys are out" but then we pulled in and they have a reserved spot for police so we are assuming the police go there quite often. My advice, pay a little more and stay someplace else! read more

Starlight Inn - Hotels Near Me - Canoga Park, California

Worst Hotel I've ever stayed. Filthy and I could hear the TV and conversation in the next room. This morning I was rudely awakened by a buzz saw at 7:30AM! They never mentioned the construction. I finished check in last night at about 10:25 PM. I'm here now and went down to the lobby to request a refund and they refused. read more

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This place is not worth the money you pay. For $90 I could've gone somewhere with way more class. The rooms smell. The blanket on the bed has cigarette holes all over it and it's just dirty and nasty looking in here. Also my toilet was clogged once I got in here. this place is just so ghetto looking. Just sitting in this place is making me feel nasty. The lady in the front is a little rude as well. When you walk downstairs you can see the blankets drying on a piece of string I've never seen anything like that before read more

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This is my second time here the first time was ok no bugs that time ... Well today note i am still sitting in front of the palce waiting on a manger. So i enedes up fall asleep around like 7pm wake up at 10pm cuz im hot so i get out the bed cut the light on and its roaches all over the floor i mean at least 20 i of course freak out and jump back onto the bed.... Roaches tho i mean come on they cant take. Care of the bugs... Now im sitting in my car waiting till 11 cuz thats when they said the managee will be back i can sleep in a room full of roaches like get real.. Smh dont stay here for 90 a night its not worth it. *Updated* 6-7-1712:34am* So the two young men working in the front told me to wait an hour for the mananger. I waited no mananger. They did give me another room, no bugs.. But i still would stay here again. read more

Starlight Inn - This is a pic of one of the roaches its 1045pm july 6th 2017 rn 121 - Hotels Near Me - Canoga Park, California

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Lost my anal Grindr virginity here! Didn't clean up after ourselves, don't think anyone will notice though, nobody has visited this room since 1974 ‍ read more

The is definitely a no-frills inn, but the room rates were very affordable, especially at the weekly rates. The manager Kumar was very helpful, friendly and honest. The one thing I found disappointing is that there are no microwave ovens in the rooms. However, there is one located in the corridor. All-in-all it is a good value, for anyone on a shoestring budget. read more

DO NOT STAY HERE! They do not appreciate their customers who pay just as much as you would for a motel 6. They actually charge you for ice and coffee, that should be free since you are paying to stay in the room with no microwave but they have a small fridge on the floor, no iron, no blow dryer and it is in a bad neighborhood. Staff did not smile once while checking in and was not present to check out in the morning. This place is something a street walker would use to take their johns. read more

This is by far the worst hotel I've ever seen. And clean. Horrible staff. I would never stay here in fact I went and saw what it look like and I walked away. They kept my money but I'd rather stay someplace nice and a dirt bag roach hotel read more

this was the worst experience. I didn't even get to stay here. the lady receptionist was extremely rude. Very poor customer service. My husband and I had to ring the concierge bell and wait for maybe 10 minutes for her to come out and talk to us. When i asked her to see the room, she told me that i needed to pay first. I asked her how do I pay before seeing the room. And what if i don't like the room? she rudely replied: " you don't need to make my life harder. " excuse me!!!! She then disappeared again in the back and left me standing there.!!! now when I see the reviews I m not surprised she treated us that way read more

Omg the dirtiest stayinns I ever stayed. The website pictures are far different from the actual place. Stinky, dirty, no hair blower, no microwave. This Inn is more for hookups. So disgusting. read more

Avoid this place. Blood splatter all over the bathroom walls and shower curtains, it looked like a horrible attempt to cover a crime scene. The bed comforter smelled, had a bunch of cigarette burn holes, the bed was extremely uncomfortable and the hallways smelled like trash. Customer service was not so great either. I requested more towels since the ones in the room were stained, and I was interrogated for the request and the woman assumed I did something to the towels in the room. Overall, the people working here didn't seem like they were in the hospitality business at all, no "welcome" or even a smile, the feeling I got was that they hated their job. I will not be coming back here and I advise all to avoid. read more

This is by far the worst experience ever! Terrible service and hotel. THEY HAVE BED BUGS!!! I was laying in bed for about 15 minutes and my whole body started itching! When I went to speak to the manager they told me that there are no refunds! Whatever you do...DO NOT STAY AT THIS HOTEL!! You will regret it immediately. I paid for a whole week and now I can't take it back and I can't even sleep on this disgusting bed! The rooms are so dirty it makes me sick! This place should not be open for business. I wish I could give them -5 stars! read more

The worst place to ever stay. paid for a non smoking room and it smelled horrible like cigarettes and there was burns in the blankets floors were cracked like I thought I was gonna go through them the ac didn't work at all and to top it off the worst customer service ever. Never staying there again!!! read more

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I am in the process of moving and typically stay at this hotel and one other. On February 6th I try to check in and my reservation is canceled. I notice there is a new guy named Jack apparently working and he then tells me my reservation is canceled or not listed. I tell him hotels.com still shows it's booked. So it's late and I'm already there so before I can pay the regular rate, Jack then gets a phone call and he tells the customer that it will be $90 for smoking and $100 for non smoking. No problem so I get ready to pay and he says it's 100 for tonight. At this point I'm exhausted and tired from working all day so I just paid. In the morning I mention hey, I was overcharged but no biggie. So now they are claiming the manager is never there. I keep calling trying to be civil but I was even hung up on by the lady that works there. I typically have no problem with the two gentleman that normally check me in but Jack and the lady are really rude. He lied only face and overcharged me after my reservation was canceled which was $30 cheaper. To add, I was offered the weekly rate to stay the last few times I came by the nice gentleman that normally work at night. So I see one of them leaving as I'm arriving and also mention the weekly rate and he agrees and tells me it's fine. Jack then discredits him and says, he's just an employee he has no say. What type of business discredits it's employees that work there and talk about them when they leave for work??? So I wasn't offered the weekly rate and I was charged extra!!! To add, Jack also took my license and begin gathering my information but insisted on speaking with someone in the back room about me. For the record, as mentioned I'm in the process of moving so I've spent thousands with this motel and to only be treated like nothing!! I will never stay here again!! And don't recommend with the inconsistency of the business. Jack and the lady that work there are very rude and need customer service classes! Horrible way to deal with this matter!!! read more

If only I could offer a negative star. My husband and I evacuated our home early Tuesday morning (around 2:30 am) from Ventura due to the Thomas Fire. Unable to find a hotel with occupancy anywhere within 30 miles, we ended up at this place. By the time we got there it was around 4:30 am. Their standard pricing was listed at $74 a night. They charged us almost $200 (I call that gouging) and informed us we had to be out by 10:00am, no late checkout. So by the time we got in and to sleep around 5:15am, that gave us about 4 hours of sleep before we had to wake and prep to leave. $50 an hour it cost us to get a little sleep. Not exactly hospitable. The bullet proof glass that shielded the desk clerk from us wasn't exactly reassuring either. Next time we'll shell out the $400 for a decent hotel. At least I'd get a late checkout option. read more

One of the worst places I've stayed in. Bed is super hard, we have asked for extra pillows and did not give us any. I asked the house keepers who were super sweet and they gave us one. The ice, coffee and microwave was an additional 50 cents. Not very friendly. Dont recommend this place at all read more

Take everyone else's advice. It's the cheapest (or close to it) in the valley for a reason. I don't usually write bad reviews but if I can change one persons mind into staying at a better hotel, then great. Also the staff hustled me out of my deposit so instead of making a scene, I'll just call em out here. Indian Givers... Ghandi is rolling over in his grave rn. read more

2 stars because you get what you pay for and I had no problems checking in ...Don't expect an extravagant place for a vacation. I stayed three night from Nor Cal and I didn't plan on spending a lot of time inside anyway...so I chose this place. The pictures on booking.com do represent this place accurately so I knew what to expect. Quiet neighborhood, I stayed from thurs-sun. Shower and bathroom was clean. Toilet tissue cheap af, bring your own lol. I also brought my own covers, don't recommend sleeping with the ones provided. I did see that they hang them outside on a rope to dry. Thought that was funny. Idk . The biggest negative of my stay was the smell. I ended up with a smoking room...I think non smoking was $30 extra..I rather have more spending money and I didn't think the smell would be that bad but that cigarette smell took a day to get out. I instantly drove to Walmart for air spray and a candle. After a while it did cut the smell a big deal,Just couldn't turn AC on after that haha. The noise from other rooms was kind of annoying as well at night. Wasn't loud but u could hear people walking and talking...overall if you can't afford a fancy hotel in LA and u don't plan on being inside much, this is a good affordable option. I didn't have a terrible, or a nasty experience. One microwave located in the hallway outside. A clean mini fridge. An ok 32" tv with like 10 channels to put u to sleep. No iron or iron board. No coffee or breakfast. One soda machine outside. Oh they do clean every morning, I guess u should ask for a do not disturb sign cause they will come in and do their job, even if ur stuff is there everywhere. I didn't like that. How am I to know what happened around my belonging when I wasn't there. That was a big red flag but I didn't notice anything missing, as of now. they refreshed towels and stuff but I rather them not do that if I wasn't there to give consent I read other reviews and I DID get a rude kind of vibe from the front desk guy. I'm sure it's the same guy because his attitude is, they're getting paid regardless so he doesn't care. I didn't have any issues that needed to be brought up but I'm sure if I did I'd be shit out of luck cause he wouldn't do anything to assist the customer. He seems extremely lazy, no expression in his voice and his answers are short and flat out, which in this case I can see why people say he's rude. read more

The woman attendant at the front desk who was wearing some strange durag looking thing was extremely rude! First she claimed claimed that she never received my booking from booking.com then when I arrived she scolded me for having them fax another confirmation and waste her ink! Wtf?! The only nice person there was the older Indian man. I asked for a non smoking room and was placed in the non smoking side but the room wreaked of cigarette smoke. Attempted getting ice and it ended up that I had to pay for ice and the bucket that was ment for ice was too small to hold the ice so it overflowed. The pipes under sink were leaky and smelled horrible! And upon turning on the tv, very loud hardcore porn came on. It was too late in the evening and everyone else was booked. The bed was alright. Hope this helps. read more

Starlight Inn - Clogged bathroom sink - Hotels Near Me - Canoga Park, California

This is probably by far the worst hotel I have ever stayed in. But... if you are keen on roaches, drug addicts and transients, blankets and sheets that feel like sand paper, and one small towel that might take your skin off, then this is the place for you. Let's not forget the woman who instead of politely asking me to move my car out of a reserved space, rather yelled at me that I needed to move it immediately. It was a non smoking room that had the smell of stale cigarettes and weed. The walls are paper thin, so if you are here to sleep you can throw that idea right out the window. I was able to hear the three people in the next room conspiring drug deals, doing drugs, and getting ready to pimp the woman with them out. Wow what a nightmare. Just do yourself a favor and spend the extra 40 bucks. read more

Worst place ever, they lock your key card every time you come in and leave, you cannot even go to the store without them locking you out and having to reprogram the key. They live there there, horrible people rude. If someone pays for the room they won't let you in if there not there either. read more

You get what you pay for but this is the Worst place I've ever stayed even for the $80 , there was water flooding all over the floor from the rain there is mildew and mold in every crease and crack in there over the years. I honestly actually feel bad for the owner of this dump because they've clearly given up hope on life and their business. I would STRONGLY suggest if you're thinking about staying here save your money and stay in your car, much cleaner and safer. If you're a crack addict or a pimp this is the perfect place for you but even then I still think you should try the 777 motor in on Ventura. This place is disgusting. read more

This hotel was bad. Our room smelled so bad like smoke n cigarettes. We had left our room in the morning and wen we came back to our room in the evening it was like someone was just in there smoking. Called front office they told me they would call me back in five mins never did so I called them again n all the man said was that no one was in the room that it must have been my bf, which was with me the whole day cuz we were there to visit his fam. And that all rooms were smoking rooms . Bed was awful, carpet was all torn, blanket looked yellow. The only good thing was tv, cuz internet sucked. It would let u log in but it had no service.... at night u can't sleep u can hear people in n out . People arguing walls were so thin u can hear people having sex in the other rooms. read more

the worst hotel experience ever!! i watched these guys treat an african american family so bad. the family was being respectful and kind and this guy (shown in the photo) was very rude and racist towards them the whole time. the words that were coming out of his mouth were disgusting!!! i would never recommend anyone to stay here. it was around 10 pm tonight and i couldn't believe what i was seeing i got just got out of line and left! read more