Be prepared when coming to this location since it does not have full service. I came here to return…read morean old cable box, but unfortunately they can't take l any inventory there since they have nowhere to store it so I can't even rate their service since I wasn't given the opportunity. Was it worth my time driving there no. If you want full service, you need to either visit the full service locations on Hawthorne Boulevard in Torrance or in the South Bay Pavilion in Carson.

I had a great experience with my husband in a surprising way. He needed a new phone, and the guy…read morewas honest enough to mention that the new phone was going to be released in a few weeks with a large cash back rebate. We appreciated the advice and will be back when the new phone is out.

Highly recommended!!! Super knowledgeable. On time. David has worked on all our projects, whether…read moreit's at our restaurants or our residential properties, it's always installed perfectly and works like a dream. The best is that David's service and reliability is super on point and I appreciate how professional he is. We will always be using David for our future projects!

horrible horrible horrible , DO NOT USE THIS SERVICE !! misleading initial contact , specifically…read morerequested a service call , not equipment sales upon confirmation i was told appointment would be anna review estimate for new equipment. when i explain i requested a service call not a sales call i was told then tat they would charge me $189 for a service review and probably still sell me new equipment because the don't fix your system they install new ones they provide !!!

We've used the guys from Kudox for more than 10 years and my only regret is that I didn't check…read moretheir website to realize all the services they offer- network installation, security cameras, smart home installation. As professional as they come- excellent communication, on time appointments, attention to smallest of details.

Kudox did a great job installing Starlink on our roof. Fast, professional, and left everything…read morespotless. Fair pricing too. Highly recommend--thanks, Kudox!

We've been with FTS for about 3 years now and have little to no issues with service. If ever we had…read moreany issues, a momentary downtime or maybe slow down in speeds, Franklin, was always a phone call away and addressed it personally to correct it. Would recommend to any small to big offices in the Gardena area who's looking to internet and phone service.

We are a medical office, our specialty is Ophthalmology. We have been with FTS for many years, they…read moreare the best. We recently updated all of our phones and added Phone Answering Service App. It was the best decision we could have made. Franklin at FTS customized our recorded greetings to go on at specific times, as our office hours vary, this ensures that our patients can reach a medical professional at any time, which is incredibly reassuring to our patients and us. Our new office phones have great features, but the best is the mobile app, we are able to go on exchange by changing a setting in app from our cell phones (no more worrying about forgetting to put phones on exchange, or thinking "did I put us on exchange?!"). Through the app we are able to call patients from our mobile phones without showing our phone number, the number that shows on caller ID is our business name and phone. This comes in handy when we work remotely. I highly recommend FTS, Franklin and staff. Great customer service and prompt attention. The call handling is efficient, and the staff are knowledgeable and professional.

We've been going to this store location since we signed up with Verizon years ago and so I'm…read moresurprised with the review score. But in the years that we've gone here, I've never felt like I needed to leave a review either. However, today I did. Shout out to Arsen who made our family's experience at the store exceptional tonight. We came in to upgrade our ancient IPhones and initially, we thought he would be like the usual reps who get you the phone you want and then send you out the door a like you're just a number. But as we engaged him in conversation about our phone preferences, we found him to be very knowledgeable, helpful, funny, and transparent. Because of this, we decided that only three of us will stick with the IPhone and one gladly went back to an Android (Google Pixel 10). He answered our questions, laughed with us, and went the extra step to get us the phones right there and then rather than having us wait to get them shipped. He even helped setup the phone that I got. So while we spent a long time at the store , it was all worth it! He gets a five star from each of us. Thank you, Arsen. You may be one of the few reps here who leaves a good impression on your customers. Keep up the great work!

Walked in and the female manger was rude and miserable. As most of these reviews have already…read morestated, horrible customer service. I've been a customer of Verizon for over 15 years, first time contemplating switching. Trash!

This particular location located inside of the South Bay Pavilion in Carson is not as busy as other…read morelocations in the South Bay Area. It is best to make an appointment just in case, but the wait here is less than ten minutes. We were here to get a new cable box since ours was over six years old and had stopped receiving service. Our service person, Olivia, was also able to reduce our overall service bill by a third of what we were paying. This was accomplished by adding a secondary e-sim to my phone, which added a second separate telephone number and line. I will read the fine print for this deal as it may be more costly. The second phone number is free for a year, but I will be charged $30 per month should I decide to keep the new phone line and number after the initial year. The new box worked great once we got home.

I'm genuinely not someone who complains over small things like an associate not smiling or not…read moreasking how my day was, but my experience at this location was so poor that I felt compelled to share. I came in to upgrade my phone and was assisted by Simon. The very first thing he said to me was not "Hi" or "How are you?" but instead "Let me ask you a question. Is your iPhone working fine? If it works fine, then what's the point of upgrading if the new one is coming out in 2.5 months anyway?". I immediately felt judged and uncomfortable. I explained that I personally didn't care about the next phone release and still wanted to upgrade. From there, the interaction only got worse. Simon barely spoke throughout the process and explained almost nothing to me. He charged my card without first explaining what the charges were, what the monthly payments would be, or reviewing any terms and conditions. I had to ask afterward just to understand what I had been charged for. He also transferred the eSIM to the new phone without informing me beforehand and did not assist with setting up the device at all. Instead, he handed me the phone after setting it up incorrectly. None of my backed-up data had transferred, meaning I now have to completely erase the phone and restart the setup process from scratch. When I asked for help, I was told I had to do it on my own. Every other time I've upgraded a phone at Spectrum, associates have always helped with setup and data transfer, so this was incredibly frustrating. As I'm writing this, I'm sitting in my car using my new phone's hotspot just to access basic information because my contacts, apps, and data are unavailable until I can get home and connect to Wi-Fi to redo the entire setup process myself. Side note- Simon repeatedly wiped his nose with his hands throughout the interaction and continued touching my new phone afterward, super uncomfortable. The other associate that was there who was a lady seemed very pleasant and friendly, I can imagine my experience wouldn't have been so abysmal if i was helped by her instead.

Stopped by last month to get some help on my friends boost mobile phone... this location was the…read moreclosest to us. Even though we weren't able to get our problem fixed, the owner of this location was awesome. Great customer service will definitely be coming back.

Went recently to get a replacement SIM card and the owner was very helpful. The owner was very…read moreknowledgeable and helped save me some money. Great service and very helpful service!

I came here for a simple phone service. There are 3 sales people in here. I have been here for 30…read moreminutes? They have not gotten no one out of here yet? I really don't understand what is going on. There are six people waiting to be helped. I've been here before and much faster service. Someone spoke to me about the wait. There was no change in shift. I don't know why the service is so bad. A salesperson said to me that I could go to another store. They still have not gotten no one out of here. Sorry not a great review.

Thank you Chris for being so kind, he assisted me with adding another line to my account and was…read morevery patient in doing so! Great customer service, definitely recommend Chris for future reference.

If I could give Netexem more than 5 stars I would. I've been Matthew's client for my home and small…read morebusiness for the last 4 or 5 years. Each time I requested a service from him, never needed to be follow up by me. Matthew is very detail oriented and trustworthy. His quick response, knowledge, and expertise are over the beyond. I contacted him to setup a fax number for my small business yesterday and Matthew set that up less than 4 minutes with the lowest price I could even imagine and works perfectly for my needs. I would definitely recommend "Netexem" for any individual who likes to lower his/her bills with the greatest service. Thumbs Up Matthew!

Really really happy for well over a year. Have been working with Matthew at NETEXEM. Awesome! I was…read morereceiving 20 + junk calls everyday. I can respect the idea that companies are trying to drum up business. I just don't have time in my day to entertain them. The volume took over my day. NETEXEM did solve the problem for me for a really great price. Monthly program giving me the flexibility to handle all of my phone lines Ads, client's, and prospective new customers. My employees are able to connect directly with me at anytime. They set up my home office network, because I'm working so much from home now! Thank you NETEXEM. Your the BEST! CEO OCContractor, Inc. Dan

I had a wonderful experience at this spectrum location! Shannon was very helpful in helping me…read moretrade in my phone and upgrade! She was very patient throughout the whole transfer process! 10/10 Thank you Shannon for your pleasant service! Really loved the upgrade!

Attended this location to add a line and get the iPhone 17 as advertised. Define to Bob . Parking…read moreis shared with other stores in the strip mall. Sign in on the tablet right in front of the door. Hideky assisted me once my name came up, and surprised me with friendly and quick service, including upgrading my phone from the standard to the iPhone 17 Pro Max. Had changed my Apple iCloud account password, but it did not automatically update in my old iPhone 15. Return the next day after I found the password. We were able to easily transfer their information from my iPhone 15 to 17, and factory reset the iPhone 15 to give to A Friend. Well recommended, will return...