I traded in my bike I got from here 2 years ago for a new 26 Road Glide. The staff are excellent. Jake Blass in particular. I've bought 2 bikes from him now. Everyone I've dealt with here from service to parts to clothing has been impeccable. They also do great events and bike nights. 10/10 experience with shopping here. read more

Stars & Stripes Harley-Davidson - Motorcycle Dealers Near Me - Langhorne, Pennsylvania

Stars and Stripes is like nothing other. When it comes too motorcyles. They have 3 floors of then. And add parts, accessories, clothing, helmets, you name it they have it. Such a great store. read more

BEWARE - Avoid this dealership at all costs. I called Stars & Stripes Harley-Davidson three separate times about a specific motorcycle listed on their website: a 2023 Low Rider ST with 2,024 miles listed for $15,477. Because I was driving from a distance, I repeatedly asked the staff to physically confirm the bike was actually there. One employee even told me she personally went and touched the bike on the showroom floor. I called again the same day, just a few hours before leaving, and was told once again that the motorcycle was there and available. Based on those assurances, my friend and I made the drive. When we arrived, the salesperson did not take us to the motorcycle I specifically came for. Instead, he walked us around the dealership showing us other bikes while he supposedly tried to "find" the one I asked about. Eventually we were told the bike had actually sold the night before -- even though I had been told just hours earlier that it was there and someone had physically verified it. At that point it felt exactly like the classic bait-and-switch tactic: advertise an attractive used bike to get people through the door, then try to steer them toward more expensive inventory. While sitting down to discuss another bike, a 2025 Low Rider ST, the salesperson claimed a new one was around $30,000. However, the MSRP listed on Harley-Davidson's own website is around $24,500. It appeared the price was being inflated so it could later be "discounted" to make the deal look better than it really was. The most disturbing part of the entire experience was speaking with the general sales manager, Craig. He looked me in the eye and told me multiple times their dealership operates with honesty, trust, and integrity. I had just explained that my wife is pregnant and that I had to skipped her ultrasound appointment so I could make the drive to buy this motorcycle. He responded by saying he understood because he's a family man too. While we were walking out of the dealership, another customer came in asking about the exact same motorcycle. One of the salespeople told them it had sold yesterday. Hearing that happen in real time made the situation even more unbelievable. After leaving, I called the dealership again and asked about the exact same motorcycle that I now knew was not there. Once again, I was told it was there and that I should hurry in because there were multiple inquiries. Later that evening Craig called me and immediately offered another $1,000 off the other motorcycle I had looked at earlier -- before I even said anything. This experience felt dishonest from start to finish. Extremely misleading sales tactics, inconsistent stories, and a complete waste of time. Buyers should be very cautious when dealing with this dealership. read more

Stars & Stripes Harley-Davidson - The motorcycle originally interested in. - Motorcycle Dealers Near Me - Langhorne, Pennsylvania

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Came here with a friend who saw a bike online that he wanted to purchase. He called the day before and they assured him that the bike was still available. We rushed after work sat in traffic for about an hour and it took us almost two hours to get there. Once we got there they told us that the bike was sold. Which made no sense because he had talk to them a day before right at closing. I asked and suggested maybe you guys should give people courtesy calls letting them know that the bike they were interested in is sold. Especially since you still advertised it on your site as available. So of course they said well we have this 2026 available and we can run the numbers. We left! Definitely wouldn't go here or recommend anyone to. Didn't like the way some of the people talked to us and it was almost like we were doing them a disservice being there. Spend your coins where you are appreciated not tolerated!!!!!!! read more

place is a rip off retarts work there always bike is sold before you get there try to sell you something else

People drive a far distance to spend money at your place of business, the least you can do is be respectful. My brother went to Stars & Stripes from New Jersey and it was a full blown waste of time. Multiple bikes that he called about were there to be seen until he drove out there and what do you know, both were sold at the same time on the same day. Not cool but life goes on, go back upstairs inquiring about a '26 Road Glide. Wallet inadvertently left home but not doing a demo ride asking for a credit check. Would not respond with a price because he didnt have his wallet on him. Whiskey Tango Foxtrot!!! I am going to assume that Stars & Stripes doesn't need certain customers. 24hr later, he purchased a Road Glide from a dealership in NJ that didnt treat him like an annoyance. Someone call that California training team back to Stars & Stripes, they need a lot more proper training and decency. Thanks for nothing, you guys are lack on many levels. read more

Was searching for a motorcycle and had a great experience with the team at Stars and Stripes hd.they made it very easy to buy my Harley street bob and made the process simple I will recommend them to all my friends and family read more

Emailed dealer in regards to the low rider ST El Diablo that was on their website. Spoke to Emily at 10:30 in the morning to get more information. Asked 5x if the bike was still there. Called her back at 10:45 to set up an 5pm appointment, again confirming the bike we wanted to see. I explained to her both times that we were driving 2 hours. I'm coming to make a deal on the bike and bring it home not shop. At 4:11 I called to let them know traffic got me and we were running 15/20 minutes behind. We get there and speak to a nice gentleman named Tony. He didn't look in his computer to see if the bike was in stock, instead we walk around for 15 minutes and cannot find the bike. I asked him to please go check his inventory because nobody called to say the bike was not in stock. In fact even when we checked in they said what we were there for. Some salesman or manager comes down and said they sold the bike last night. I can understand that maybe, computers didn't update first thing in the morning. But they had 7 hours to call me and say the bike wasn't in stock. I wasted a tank of gas and 4 hours of my time driving back and forth. The salesman that came down wanted us to wait for a manager so they can say it wasn't their fault. It absolutely was their fault. Communication would have been amazing and maybe we would have still went to look at other bikes if the customer service was better. read more

Just an update to my initial review. Absolute bait and switch operation. They have a policy that all deals must be done in person and will not hold a bike for you even with a deposit. A month after my experience with them the bike I was looking at is still listed as in stock on their website. When they told me the bike was not there they immediately switched to trying to sell me something else that was more expensive. Avoid this place all together. I still get calls and text messages "checking in" to see I want to buy something. Very shady business. read more

If I could give them 1/2 star I would. I had my front tire replaced and a seat screw assembly installed. It was the first time running the bike in a couple years so I thought the fact that it was sputtering meant old gas in there so I asked them to drain the tank & put a couple gallons in. When I went to pick it up first, they tried to charge me for an oil change that was never done after five minutes of saying, I never asked for the oil change. They finally agreed that it was never done and took it off the bill then the mechanics note said "there was no gas in the tank so I just put a couple gallons in" but they still charged me $150 for the draining of the tank and $15 for the couple gallons. When I pointed this out to the guy ringing it up, lied to me to try to justify charging me $165 for 2 gallons of gas. so in total I was charged $643.09 !!!!!!! for a new front tire, a nut assembly on my rear fender, and 2 gallons of gas!!!!!!! was warned about this place. I am now warning you about this place do not bring them any business at all I wouldn't let them change a brake light. "YOU HAVE BEEN WARNED" read more

Stop the lying to customers. Bought a bike on a Saturday evening, and was there till after they closed. The next day early Sunday morning we went back there about 90 mins away, and told them we didn't want the bike. The manager said not to worry, that nothing was processed due to it being the weekend. Four days later they processed the paperwork while lying that they cancelled the deal, thinking we were getting the used bike we actually wanted. Problem is, they tried to jack up the price of the used bike by $3,000. They didn't know we saw the price before looking at the new leftover. They offered my first 1000 mile checkup so I wouldn't leave a bad review. Unbelievable liars. If you bought from Brian's before just remember it's not Brian's Harley Davidson anymore. Far from it. My advice is stay far away from here! read more

Stars & Stripes Harley-Davidson - Stars and Stripes Harley Davidson delivering my bike from which I purchased. - Motorcycle Dealers Near Me - Langhorne, Pennsylvania

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Best word to describe is unethical. My husband traveled there from a few hours away to look at a some of there advertised bikes, even spoke to one of their representatives before going. Once there, it came to light that they hadn't had any of the advertised bikes for weeks. They said that the representative that called my husband and she the bikes were there was in a call center across the country. The biggest disappointment was when I found another bike that I was interested in. Firstly, the credit options were horrible and so I wanted to go with a credit union local to me with much better interest rates. However, I was there on a Saturday and so would have to wait until when they were open. In order to get me to take the bike that day, they agreed to drop a thousand and some dollars from the price which I agreed come. Come to find out they did not drop the price. He loves the bike but we are very dissatisfied with dealership and feel like they use bad business and even illegal business practices. My husband messaged Andy, one of the reps helping him, about this to try to rectify the situation and he is not responding. read more

What a joke this dealership is! They tell you they'll give you $9k over the phone for your used bike and then you show up and the 15-minute appointment turns into a 90-minute appointment and they offer you $2500. They are a JOKE as it's all about bait and switch and getting you in the door! Don't fall for their BS!! Go somewhere else! read more

Great experience all around! Barb W. was awesome with helping me purchase my new motorcycle! She is one that goes above and beyond to make everything perfect. Thank you for all your continued help! read more

Looked online to sell motorcycle this is the first place that shows up we called they said come in bring the bike. We brought the bike talked to 5 different people sat outside for over an hour no one came to help us. We left. Why would u have searches generate your website to sell a motorcycle when no one would even give us the time of day and waste our time coming there. read more

My friend found a bike that was too good to be true, so he called and asked if was in stock. They said yes and offered to book a test ride, so he did. We live an hour and a half away, so I called back to double check. They assured me it was there, so make the trip. Walked in and was greeted by the most unprofessional lady who asked to help us. She immediately told us the bike wasn't there, but could find us another. We kept asking her what happened to it and she danced around the answer and took us downstairs to see if we could find it it the basement/storage area. No place to be found. She was a complete nit with. Then we went back to the showroom and she tried to sell us a new bike. While my friend was dealing with her, I went outside and called the dealership. Asked ir the bike was available and they said yes. I told the girl I was coming from 3 hours away, please double check and I was assured it was. Went in, gave my buddy the news and after giving them a piece of our minds we left. 2 other people had the same issue and left furious. Went to Atlantic County HD and bought a 2025. AVOID THESE IDIOTS AT ALL COSTS! read more

Yesterday I left on a 2024 softail all because of Jake & Rob, this is my second buy from here and jake was a freakin amazing salesman he does not pressure you and get you in the proce range that fits your budget I couldn't ask for better salesman and Rob was just as amazing I traded my sportster in and he got me good numbers and to where I could make the purchase possible and my boy lennie he is the best he went above and beyond for me well they all did, they are all so weet and I highly recommend these 3 men as a pair if your coming in for your purchase! read more

Stars & Stripes Harley-Davidson - Motorcycle Dealers Near Me - Langhorne, Pennsylvania

Worst experience the bike we made the appointment to see was sold they didn't bother to call us we drove over an hour then they offered to show us another bike that was $10,000 more we told them our payment range after waiting an hour they come back with a payment not even in the ballpark complete waste of time never go there! read more

I should have listened to the other bait and switch warnings! Called Friday about a street glide and was told they still had it. Went there Saturday at opening and was told they do not have that one. Of course I was shown different higher priced bikes. I called them back that afternoon, just to see if they would continue their bullshit, and asked about the street glide, was told again yes sir we have it in stock. read more

Had a Awesome everybody was super friendly, and Barb Wooding was amazing to work with she help me out with getting everything together so I could get on my way with my dream bike. if I owned a bike shop, she would be the person I wished worked for me. Thanks Barb if you are ever riding in the Poconos area look me up I will show some amazing spots. And a big thanks to everybody else who help they do make you feel welcomed there.. read more

Worst experience ever. Tried to communicate over the phone before making 3 1/2 hour trip for a bike to get an approximate out the door price. Guy we talked to on the phone would not even give a ballpark but said come down they would give us the best deal of anywhere. They advertise that they give great trade numbers, which was comparable to other dealers, but they fail to mention that they jack the price $8000 above MSRP. Looking at a road glide limited, MSRP on Harley website $33,500, their MSRP almost $42,000. What a joke of a place. Call them out on it and they get pissed and act like your stupid. Other dealers for the same bike, just a different color were at $30,500. Starts and stripes bike had $250 upcharge color, other than that, same exact thing. What a joke and a waste of a day. read more

Smooth process, picked bike up on time did what we Agreeded to called after looking at bike n made few recommendations n I Did do few selling bike in spring. read more

Had my first service done, friendly staff, a nice lounge to wait in, places close by to eat in walking distance, right off 295 easy access read more

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Do not I mean do not, deal with these people, they told me a windshield was part of my package , called me and told me it was in, I went to pick it up, to told me I should have them install because I paid for it, they put it on and tried to charge me 720$, I had them take it off, when I bought my bike they told me my first oil change was free, now they quoting me 680$, I told the they are out their mind, then they told me if I don't get the oil change from them it can violate my Tires for life warrant, come to find out I don't even have a tires for life warrant, ALL THEY DO IS LIE, don't deal with them read more

Dealt with this dealership while their other dealership here in NY was closing. Salesman and managers don't return calls unless it's beneficial to them. When you do speak with them they are condescending and just overall horrible customer service. No wonder the dealership here in NY closed...same business motto and owner is well aware of it all. You're but just a number and they've got plenty of dealerships to cover what they loose elsewhere. read more

Whole dealership was very friendly and helpful. I dealt with Luke at the parts counter and he was a very helpful and respectful kid. Would highly recommend him if you ever need help with parts read more

Worst experience I've ever had at a dealership. I communicated on Sunday (with the internet team) that I would be there on Wednesday at 5 to look at a bike. I got there on time and the bike was in the basement, dirty, and hadn't been through service and understandably wouldn't let me test ride it. BUT they were ok with me paying right there and taking the bike. The bike should have been serviced, clean, and ready for a test ride. I wasted an hour trip each way. Their response...can you come back tomorrow? Their excuse was the internet team's job is to "get you in the door." They don't communicate with them. I will never return to this dealership and will strongly discourage EVERYONE I know from doing business with this terrible business. read more

I just purchased a 2024 Street Glide and couldn't be more happy with the experience at Stars and Stripes. Jake welcomed me in as soon as I got there and quickly got me setup on a test ride. He was great through the whole buying process and showed me everything that Stars and Stripes has to offer, from parts and service to their frequent events. Truly a top notch dealer with great people read more

Great experience at Stars and Stripes. Jake was the best. Very helpful and kept his eye out for the perfect bike for me. He found it! Lennie was great too. Thanks guys! read more

I had a very good experience there. They have plenty of bikes to choose from and the staff was very professional especially Barb! The place is huge and they were having a cookout and bikini bike wash as well, it was pretty cool. I wish the place was closer to where I live but it was worth the drive ! read more

Stars & Stripes Harley-Davidson - New ride ! - Motorcycle Dealers Near Me - Langhorne, Pennsylvania

Barb Wooding made it easy and I love my New bike! Come see her for your new ride! The 2024 models are awesome

I just happened to come across Stars and Stripes Harley& absolutely loved it. Thank you to Jeff for your outstanding help on my quest for a new bike! read more

Stars & Stripes really cares, and it shows! The overall experience is a cut above the rest. Super friendly staff! Regular events on the weekends with free food and entertainment makes for a fun experience. A must visit for sure! read more

Just decided to take an hour ride down to Stars to look around and ended up getting a new 3/4 helmet. The sales woman Geri was so professional and informative that I couldn't say no, needless to say the helmet is my new favorite. Thanks Geri and S&S Harley. read more

Parts and Service departments both always seem to find a way to make it happen. At the parts desk, Boots and Brian go out of their way to offer all options available and continue to work with you to ensure you get the best parts for your ride and within budget... as close as they can anyway. Boots helped me choose between two different detachable luggage racks, remaining patient as I hemmed and hawed. Brian hooked me up with a great pipe recommendation and ensured I got the right tuner for max performance. Big Joe, the service advisor, worked his magic with his technicians to squeeze in the extra work (I was only scheduled for routine mx). Tying it all together with leadership and his own unique style of encouragement, Andre ensured everyone remained fired up and eager to serve. I would be remiss if I failed to mention Rich from the apparel department. Rich is one of the nicest people you'll ever meet. You can tell he genuinely cares about his customers and is passionate about his job. Everyone who works for and with Rich are equally accommodating and overflowing with customer service. By the way... the sales team are great, too! This review is focused on the logistics warriors... I will say Andrew consistently gives me a call about once a month to check in on me and make sure I know of any cool events coming up. read more

Stars & Stripes Harley-Davidson - Boots and Brian getting it done! - Motorcycle Dealers Near Me - Langhorne, Pennsylvania

Let me start by saying that I've purchased 12 bikes from Brian's/Stars & Stripes HD over the past 20 years. I lost count on how many dollars of accessories. Fast forward to July 4th 2025...I go into the dealership with the intention of buying a 2025 Street Glide Ultra and was willing to pay MSRP. I am greeted by some 20ish year old kid that didn't even ride or own a motorcycle. I tell the kid and assistant Sales Manager that I wanted to buy this (2025 Street Glide) and that they should 1st look up my purchase history prior to coming at me with some bullshit sales number. Well apparently they didn't heed my advice and present me a number ($) that was $6,000 OVER MSRP. Needless to say I walked out. The Sales Manager (Craig) did call me to apologize and presented me with an offer below MSRP. Since my purchase I've had 3 riding buddies purchase new 2025 HD bikes and all 3 refused to go to Stars & Stripes. read more

I'm not a Harley rider, but the sales service and gear shop were very nice. Special thanks to Geri from motorcycle clothes department

They are unorganized and lack communication between all departments. Between losing the keys for the bike I perchase, and originally selling me a demo bike that I couldn't actually have and not finding out till after the paper work was submitted. I had an over all bad experience and wouldn't recommend anyone go there who what a to buy there first hardly. If I was to write my experience I had there down it would be 7 paragraphs long and no one will actually read it all, but all I'm trying to say is DONT GO TO STARS AND STRIPES!!! read more

Honesty- don't waste my time playing dumb. Purchased two Bikes in 2 weeks- and treat you like a jo after sales complete/plausible deniability between all departments-time wasters read more

This dealership was charging $69 less for a used 2019 bike than the brand new 2022 model of the same one. Can't imagine what people pay for there and they get away with it. read more

Stars & Stripes Harley-Davidson - Motorcycle Dealers Near Me - Langhorne, Pennsylvania