horrible service , don't know how to talk to people , and called to make sure they had the size i…read moreneeded and went to the store and hour later just for them to say they all of a sudden don't have it. 100% will never spend my money there again.

Extremely poor customer service! They assume the customer is wrong and if you are a woman customer…read morebeware...they are sure to try and make you feel stupid with any question you may have. Steer clear of this store. Save yourself the headache and order online.

Really nice people, and helpfull. Bothe worked very hard to…read morehelp me over the phone. Unlike most other motorcycle shops, they were patient and informative. They have a new loyal customer.

The road king I bought came without the auxiliary/passing lights. They installed them along with…read moreLED upgrades. They also adjusted the rear lights so that they flash when braking in order to alert cagers behind me. The price was cheaper than dealer. Nice people too.

I always order parts for my Triumph Speed Triple from this guys. Excellent service, great prices,…read moreprompt communication and fast shipping. Highly recommended.

From the owner: Motorcycle Accessories, Apparel, and OEM Parts for Triumph, Victory, and Polaris.read more

Buying my V85TT was a pleasant experience. Salesman Mark was efficient and easy to work with, and…read moreowner Mark worked out a fair price with accessories for me. I'm not as happy with the service department. My first few services were uneventful, but the last one was disappointing. I spent almost $1,000 for the 12k service, rear brake pads, state inspection, and mounting of two tires that I brought in with me. 34 miles into my first ride after service I saw a pool of oil on the asphalt when I stopped, and oil splattered all over the right side of the bike and my right pants leg and boot. Brought it back (1.5 hours each way and $50 gas and tolls round trip). Service manager tried to get me to believe that they were suddenly having an issue with *faulty* head gaskets. I knew he was trying to keep the heat off his shop, so I then spoke directly with the mechanic who worked on my bike and he acknowledged that the real problem was improper installation of two o-rings, which is where all the oil leaked from. I understand that any one of us can make a mistake, but I was disappointed that the service manager did not offer some remuneration of the nearly $1,000 that I paid, especially since I had to make an extra (expensive) trip to have them fix their own error. Heck, I didn't even get an apology or an offer of a free oil change. Fortunately for me, a dealer much closer to me has started selling Piaggio products, so I no longer have to make the long drive to this dealership who cannot be counted on.

Every part of my purchase experience was great. I made an appointment with Tracy to test drive a…read moreMoto Guzzi V85TT. When I showed up, the bike was out front and ready. Mark lead me on a great local ride with lots of nice scenery and curves. The negotiations and pricing was easy and fair. I walked in ready to pay cash, but the offer of 0% financing was too good to pass up. I made arrangements to pick up the bike later in the month so they could install some accessories that I wanted. Every person who I dealt with (Mark, other Mark, Jeremy, Cyndi, and Tracy) were genuinely friendly and helpful. My bike was ready when I took delivery, and I was walked through all of the functions of my new bike. If you're in the market for a Guzzi, Aprilia, or Vespa, it's worth the easy drive to check out Motoplex.

Fantastic place! They have Saturday walk in while you wait…read moreservice I needed an inspection on my Honda, I was in and out in record time! less then an hour,that's what I call SUPER SERVICE And with no appointment Forget the dealer go to Joe's Cycles in broomall Amazing!

Great and quick service and always reliable. Have been using their services for yearsread more

My 2 boys want to start riding dirt bikes so I needed to buy all the gear for their first lesson…read more Since this is a new hobby I didn't want to buy top of the line but I still wanted quality gear. Jake at Cycle Gear helped us pick out boots, chest protectors, knee and elbow protection, gloves, helmets and goggles. We got to the store late and I had no idea that we were still shopping 25 minutes after the store was closed. Jake never rushed us, he answered all our questions and made multiple trips to the back room to check for different sizes. When it was all done I spent a lot but HUNDREDS less than I thought I was going to. Huge selection, great prices and Jake was great. If my boys stay with this hobby I will definitely be going back to buy more equipment.

I was looking for a more comprehensive biking helmet after being in a sort of bad accident. They…read morehad a huge range of motorcycle and heavy duty bike helmets, covering an entire wall. What makes the experience five stars though was the guy who came to help us, Dave. Super knowledgeable and friendly, even recommended some local restaurants to us--but when he heard what I was looking for, he told me that the correct helmet for me wasn't something they sold. Gave me directions to other shops, and suggestions on what to look for there. A salesman who will tell you when their products aren't the best ones for you is a salesman I really trust--absolutely huge shoutout. I didn't buy anything here, but learned exactly what I needed to. I also did some price comparison here versus online shopping--it's definitely a bit pricier, but not outrageously more pricy. It's in the solidly competitive region, with the bonus of getting to try it on for fit immediately, and walk out with the helmet you want.

Associate I worked with to pick out gear to renter the sport was knowledgeable and friendly and…read moretook the time to help me even when the store got busier. My only complaint is the lack of options for shorter riders in store to try on but the associate was able to order me some gear in the appropriate size to try. If you're in the area (or not) this store is worth the trip if you need to find gear for any season.

Have been a couple of times and had good experiences…read more Today, reserved an item on the website that showed in stock at the store. I called the store before I left to confirm that someone would be there to install the item into my helmet Arrived at the store, and they did not have the item. A word of caution, call the store and confirm that they actually have the item you're looking at online before traveling and potentially wasting your time

The owner called us back and troubleshot our issue and we were able to fix it ourselves. Another RV…read moreshop in the area wanted to charged us $340 just to come out and diagnose the problem. We will use Vs in the future for our cars and would highly recommend this honest mechanic.

awesome! Arriving at noon, John and Dennis were more than gracious to get my car fixed even though…read morehe was closing at 3 on friday before memorial day weekend and the spark plugs needed were hard to get, but eventually found. Car was fixed and done by 3:15. I highly recommend these guys and trust them for any repair. Very knowledgeable and honest. He has a cute son too who was well behaved and couldn't wait to get gocart racing.

August 21, 2024…read more I just want to mention how much I like dealing with East Coast Cycle Center in Bensalem, Pa. I purchased a new 2023 Can-Am Spyder RT Sea to Sky. It is their top of the line reverse trike. I dealt with Mike ( Sales Manager ) and had a wonderful experience, as usual. I have purchased 6 trikes from them over the years. I keep going back because of the great service and parts department. Anything I need they will have in just a few days if not in stock. I went there today and told them that the shock that holds up the drivers seat doesn't work. It keeps falling down. The service dept said they will order the part and will install it when it comes in a few days from today. That is what I consider good service and great customer relations. When I purchased the trike Mike gave me a free drivers backrest at no charge to close the deal. That's worth $359 plus installation. The backrest arrived 4 days later and they installed it immediately. A couple months later I noticed that the right front black inner fender broke off at the lower joint. They ordered the part and again it arrive a few days later. They initial charge was $277 for the labor. It might have happened as a road hazard where something hit it, but I don't know. Mike spoke to the service department and they didn't charge me anything. I will always buy from them and recommend them to anyone who is interested in a Can-Am Spyder or any other vehicle they sell. Kudos to the owner, sales staff, service department and parts. They are the best. Gordon L. Delanco, NJ.

Great inventory to choose from! Employees are knowledgeable and Customer service is amazing!read more

Got here said place was open from 10am-5pm Door completely…read morelocked ring bell multiple times with no answer light is on but no one inside it took me half an hour to get here just to not even be able to get inside

I love this place! They're incredibly helpful and usually have what I need. I spent hours here…read morepicking their brains when I got my bike this spring. I tried on tons of helmets and got great guidance on how to size. The staff is all very knowledgable and helpful and prices are competitive. My main complaint is that they go heavy on their private label and don't stick as much variety as I'd like in some categories. What it comes down to for me are the personal touches. The staff is just so friendly and eager to help. I never feel stupid or silly asking newbie questions like I do at other local shops. Also, since there is so much out there in the bike world, I'd call first to make sure they have what you want, especially if you have a drive to get to the shop. Unless you're going for clothes or helmets. They have a great selection of both. More niche and bike-specific gear might be a good idea to call ahead for. They'll also order things if you need!