Love these guys! The service department is attentive, fair and I feel very honest. They are also…read morequick and conscientious about our time and work hard to keep us on track. I definitely have made this Ford Service Shop my go to shop! Thanks guys (and ladies)!

Don't bring your car here for maintenance. They do not care if you bring up a concern regarding…read moreyour vehicle that needs to be fixed. They will tell you everything is fine until your broke down on the side of the road due to their negligence. And then they will try to charge you 4 times the price of the service to fix it. The manager won't call you back and they will lie to your face about the hours of labor they "worked" on your car just to charge more. DO NOT GO HERE.

My auto battery dropped dead. Went online and purchased a high end Delco battery that their website…read moresaid was exact one needed for my XTS Cadillac. Ad said included installation which is why I bought from them. After paying AAA nearly $100 to come to my house to get a charge, drove over there. Big signs plastered all over front windows advertising Delco car batteries "including installation". Went inside, and told me it doesn't include installation. That if I read the "fine print" they won't install Cadillac AGM batteries ( just take your money). Got my money refunded...terribly misleading website selling car batteries and no exceptions listed on their huge Delco window displays. First and last time dealing with them. Drive across the street, bought and had installed a battery by Pep Boys, in 30 minutes.

I am actually shocked that no one at that store would help me with showing me how to put it in my…read moretransmission fluid thing. I'm really surprised because usually they are great about helping the customer. This happen today February 28 at about 7 o'clock at night.

Absolute amongst the worst dealerships I've dealt with. Found a truck and secured financing - then…read morethey stopped contacting me Jonathon the Sales Manager found Md unimportant enough to contact or even call back. Wow really disappointing. I do not recommend. I had my financing taken care of and couldn' t be bothered to call me. He called me more than 24 hours after he said "call you shortly". Clearly customers are crap to this dealership. No I'm sorry, I got tied up. No, hey my bad. Glad I took my business elsewhere.

would be zero if it allowed me .Purchased two trucks from them three years ago. One needed an…read moreengine at two years old, the other lives in the shop. they do not listen and just blow smoke up your ***

I had an awesome experience with matt c he took care of me he took time with me he gave me…read morebrochures on the palisade and Tucson and Elantra and cover plates and he let me look at the Tucson palisade

Just got our second car from Ronnie, who is absolutely wonderful. Helpful, honest, transparent, and…read morefeels like an old friend. Thank you so much, Ronnie! You truly make the car buying (or leasing) experience pleasant (which isn't easy haha.) Shoutout to Tal too! This will be our 5th Burns Hyundai vehicle and we always have a good experience. Thanks, Burns!

I recently got a wheel hub and other part from this company. I was told the parts was in good…read morecondition and that the mechanic check. I guess that was incorrect because my tire came off on 295 the cause of it was bad parts that I got from this company

I really appreciate their service. I purchased a door from them and they shipped it to California…read morefor me. They really went the extra mile and took pictures to verify it's condition was as stated. Then they arranged shipping, all at a fair price. I am so pleased with the part and their efforts. I must tell everyone that I have been buying salvage parts from people for over 25 years either by phone, Craigslist, ebay, or traveling to the junkyard myself. Junkyard people are quirky at times to deal with. Other times, they are very difficult to deal with. I've run into some real jerks over the years. And the last time I tried to buy a part through a parts-locator service, the person/company could not give me what they promised, and it took me over 6 weeks to get the charge reversed on my credit card. This company is trustworthy.

I order a truck engine from them. They sent a car engine that was the same size with damage that…read morehad been setting in water. Now they want me to pay to ship it back to them, because they aren't making to much money off it. I will suggest you not buy from them. They order a junk engine from Illinois. To send to me.

From the owner: We offer you access to low miles and best price used engines and Transmissions for all make and…read moremodels. FREE online search to find Complete Assemblies used OEM engines. All Engines Compression tested

I needed a side mirror for my car, the wrong one ordered. Brittany came out to my car, and ordered…read morethe correct mirror. The correct mirror came and she installed the mirror herself with the help of her phone flashlight. She told me not to pull off until I checked to see if it was working correctly and it was. I was so appreciative because she didn't have to install it, but she did! I was very happy and appreciative. She's the best! Thank you again Brittany for all of your help!!! Thank from a appreciative and satisfied customer, Danielle I.

Will no longer shop at this location Elyse was extremely rude when we called for parts and then…read morefailed to send a driver to pick them up

So you may ask yourself, why did I get a new car nearly 30 hours and 2,000 miles away?…read more Teri Chew, that's why. She's an absolute rock star and by far the best sales person I've ever encountered! Seriously, she should be cloned...every dealership should have a Teri Chew. My gal hooked me up with yet another awesome car and I was primed and ready! Although since it was coming all the way from NJ she insisted that I test drive one to be certain I absolutely-positively love-loved the car. So drove almost six hours (round trip) to my nearest Land Rover dealership in Glenwood Springs, CO. Teri arranged the whole thing...hooked us up with Kyle (who btw was awesome) and boom! Once I drove it, it was a done deal! All in all, Teri gave me an ah-mazing deal, paid for the transportation and...wait for it...when the car was delivered there was a sweet little Land Rover Teddy Bear clutching the steering wheel! Not only that she was thoughtful enough to give me gold key fobs because she knows how much I love gold and my hubby and I always got our silver keys confused. Need I say more?

Arrived for my appt at 7:30am confirmed by Tiffany the day before with message to prove and they…read moresaid I did not have an appt. It would have to sit there until Monday because "they could not fit it in". I went to Service manager office (heavyset guy) to complain and he did not even look from behind his computer. Absolutely the worst experience and the female service writer has ZERO personality. Smile it doesn't hurt!!