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    Start 2 Finish Restoration & Building Services

    2.3 (3 reviews)
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    Sure Kleen Restoration

    Sure Kleen Restoration

    4.0
    (4 reviews)

    Used this company to help with a hot water pipe that had burst in crawlspace. We had extensive…read morewater damage. Three guys came all entered the home without any protection on their feet. Rainy day tracked all kinds of debris as they were in and out. Needed several fans in attic to dry it out. After several days one guy came back to get the fans but needed help. Should have had help. Dirty walls and attic stairs. Just overall unprofessional.

    I had a major plumbing issue that ended up taking three months to resolve so the damage was…read moreextensive. My insurance company set me up with Sure Kleen but then ended up paying me out so I could hire anyone I wanted. They came out in October to give me an estimate and I had to keep rescheduling them for months until the plumbing was resolved. I got two other quotes that were both over double what Sure Kleen quoted. Every time I called to reschedule they got me in within 48 hours. They were finally able to complete the job in January. I was expecting to pay more because there was more water coming in every day and there was definitely more damage than when they originally came in. From Mandy in the office to Vince in scheduling to AJ doing the actual job and Elijah picking up the equipment and doing the final readings, I have had the most exceptional service. The job ended up taking two days and they were just perfect in every way. I will use them again when I'm ready to get my drywall and floors replaced without a thought. This whole plumbing issue has been such a nightmare but Sure Kleen was the only bright spot. Cannot recommend enough!

    Champion Restoration Experts

    Champion Restoration Experts

    2.7
    (3 reviews)

    Recommended by the insurance adjuster and without any due diligence done or references checked, is…read moreit any wonder that my experience with Champion is one of frustration and disappointment? But let's start on a very positive note on what they did very well: They came out to my parent's house to remove fire and water- soaked drywall, carpet, etc after a small fire in the living room. The setup fans, and an air scrubber which helped with the smell and certainly helped dry things out. That was on 1/3/20. The scope of work (sheetrock, painting, light electrical and plumbing and carpet) really should have taken no more than four working weeks max. There was a necessary gap for a gas insert fireplace to be installed, and the timing of that, alas, was right when Covid exploded. Fireplace was installed on 3/18. Fast forward to late May I check in with John to see if he can get a crew over to knock it out and it was just excuse after excuse: Other jobs he was working on, personnel issues, supply chain issues which frosted me because by all rights we should have been his first job once things opened up. We just weren't high on the priority list. He finally got things going again in mid-July. As for the quality of the workmanship, I'd say use them for their cleaning and smoke remediation services and take a pass if there is ANY construction that has to be done--take a look at the attached pictures. Sloppy hack work cutting outlet openings in the drywall (had to go and buy oversize plates to cover the gaps). The upstairs room was painted well, but paint oozed down between some crack and dripped down over the dark wood in the living room. Two of the electrical outlets they installed did not work--they never even tested them...no covers also on those and light switches. Asked John to ask his guy where they might be and was ghosted. Electrician came out and $500 later we're back in business. They did plumbing work also and I hate to think how that will hold up. I asked John and gave him the old mantle above to fireplace and asked for him to replicate it. He said he could do that, but then his man just gets some cheap ass molding from Home Depot at does his own thing! Yeah, it's functional, but it just looks like hack work. And lastly the carpet: John subbed this out and the guys who did the work were not anywhere near the professional level of John's guys. Discussions of a friend getting out on parole was one snippet of conversation I caught--not cool. There were spots of glue they left on the carpet that I had to clean up and they had no vacuum to clean up the mess when they were done--really? It's just all so disappointing. If you do choose to hire these guys you need to be there 100% of the time and be prepared to say NO when the corners start getting cut. I was a fool and extended an enormous amount of trust--never again.

    Giving this company one star is beyond generous! The project took months beyond what was…read moreoriginally projected and just one month post project it's falling apart. If you want honest work done; do not use this company.

    Castelli Roofing and General Contractors

    Castelli Roofing and General Contractors

    4.2
    (36 reviews)

    Do NOT recommend. I…read moremessaged several roofing businesses via yelp for an estimate. This company asked for my address in order to provide an estimate. I gave my address and never heard back, so I moved on to another company. Today, 10 days after they never responded after I gave my address, while in the middle of a meeting, I hear a bang outside and my dog freaks out. I go outside to find two men with a ladder against the front of my house and climbing to the roof! I had no idea they were coming and they were fully on their way to climbing up my house without my permission! The problem wasn't even on the roof, so I have no idea what they would have done once they got up there. When I messaged the company to say I didn't appreciate them coming unannounced and unscheduled, I was told it was my fault for not specifying that I expected a call before they showed up! Wild. Do NOT send this company your address--even for an estimate--or else they may randomly show up to your house and climb up on your roof unannounced and they will go up there whether you are home or not. Then if it bothers you they will blame YOU!

    I'm fairly stingy with my ratings so take this Good rating as sign of a quality roofing company who…read morestands by their work. Even a Good roofing company is hard to find in Philadelphia. I have found Marcy the owner is to be straightforward and honest, and though she can be a bit brusque at times, as she is in the Philadelphia roofing business I can understand. Their pricing is reasonable for quality of work. No roofer is cheap and if you apparently find one, don't trust them. We have a complicated roofscape (skylights, large AC unit mounts and penetrations, and major crickets required to clear drainage obstructions) and some leaking problems that predate our ownership. Castelli, and particularly their foreman Jimmy, have been generous in attending to drainage problems that may or may not have been a result of their work. I appreciate their work and the efforts made to help us negotiate our finicky roof.

    Start 2 Finish Restoration & Building Services - contractors - Updated August 2026

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