Ordered some indoor outdoor carpet that arrived in 3-5 days as expected. Unfortunately the adhesive…read morewas not there when we picked up the carpet but the situation was quickly handled and it was delivered by 9AM the next morning so our project was not delayed. Customer Service was very good.

Ginger and everyone else I worked with at Midway went above and beyond to get my questions…read moreanswered. I was happy with how my flooring projects turned out.

complete shitshow. sales person couldn't even measure home…read moreproperty. installers came out with precut carpet. they realized there was a problem and told me immediately. it meant they had to use bedroom carpet for other areas since it was short every measurement. Dean and his staff weren't apologetic and acted like I was getting the carpet replaced "for free'. when I say not apologetic, I mean I still never heard the words Im Sorry for our error out of their mouths. That I would have had to pay more if they had measured it correctly. Actually I would have gone with another company had the price been $600 higher like the owner Dean said it would have been. its a clown show. they were very disrespectful in trying to get our job finished. we had to return from the beach (where we are moving) for a day which involved 500 miles of travel and inconvenience. I wouldn't let these folks to do work on a run dow dog house. PS one of their sales people tried to tell me "well the salesperson is young and she's the owners daughter" making excuses is highly unprofessional as is throwing a coworker under the bus. id use every other carpet company in town before I even bothered to call these folks.

Liar and snake oil salesman. Needed our whole house re carpeted. We removed the old carpet…read moreourselves. He told us it would only take off $1000 of the price. Every other carpet company told us $2000. He couldn't look me in the eye the whole time, which indicates a liar. He was $1000 more expensive than every other company we received bids from. Judging by his teeth an shabby appearance, I'd say he doesn't win many bids. DO NOT go to this guy for anything. Go with a reputable company that is not run out of a garage. Horrible person.

We couldn't be more happy with our new floors and team at Affordable Floors! When we first started…read morethe project we found that some of our floors were in worse shape than expected. Affordable Floors gave us great advice and worked with us to reschedule and resume the installation after getting the necessary repairs. The guys who installed the floors were professional and made us comfortable having them in our house! We highly recommend Affordable Floors!!

We needed some additional laminate floor cover added to a house we bought. The seller had added…read moresome, so we needed to match it and Affordable Floors was able to get the same product for us. The install went well. The problem came afterward when the new by-pass doors on one closet needed to be trimmed to the proper length to accommodate the floor guides for the doors. That's when we learned how defensive and unpleasant dealing with Affordable Floors in Newton can be. It is my understanding that trimming doors is the responsibility of the floor installer since the installer will know the finished height of the floor and the guides. Affordable Floors absolutely refused to do that final part of the job, claiming they would not touch new doors....!!?? (But they would trim old doors??) So the doors are swinging freely with no guides. The Hopkinses

We have used White's for over 5 projects and have been extremely happy with the materials,…read moreinstallation and expert advice. They have even recommended a less expensive flooring option for one of our houses because it made the most sense. We rely on their advice and appreciate the good value that we get from Statesville Carpet. .

Allen from the Huntersville store sent over people to re-stretch my bedroom rug and they did a…read morefantastic job !!! It looks better now than it did when I moved in!!!

Drove 30 minutes to get to the store only to find a handwritten sign on the door stating "Out on a…read moremeasure be back at 12". We weren't going to wait 90 minutes for their return.. Not a good sign if they run their retail operation this way. .....

Jim was a great help in picking out our carpet. The selection was great, the prices were too.read more

Always great service and prices! Israel has helped me with many projects and they are always…read moreperfect!

Great from start to finish! Responsive, easy to deal with, and gave us time to do what we needed…read morebefore we were ready to install. Definitely recommend!

Contracted with LL Flooring located in Hickory, NC. Per the office manager I was required to pay in…read morefull up front, but LL Flooring would hold the funds until we had a final walk through and I signed off on everything being completed to satisfaction. However, I never had this walk through and ended up taking 5 days instead of 1 day, that appears to be due to LL flooring's lack of transparency and communicating with the installers. When I contacted LL Flooring they had already released the funds to themselves and the installers, they did refund for the material but said I would have to take labor refund up with the installer and have been completely unhelpful with this process where the installers have worked with me trying to get this resolved. Additionally, in the beginning I had requested carpet to be installed but was told I could wait until the flooring was almost complete to finalize this and when I went to finalize which was after they released the funds, LL flooring added additional charges and said the installers increased their cost that ultimately doubled the cost originally quoted. When asked about this Jordan said the quote was only good for 30 days however I was never told this nor did I ever received the paper quote despite asking for it to be emailed to me. I reached out to Ben, the store manager on multiple occasions and was told he was going to look into it and get back to me, I have not received any follow up from them. I have contacted this office multiple times and keep being told there's nothing they see in the notes and nothing I (the customer) can do, they refuse to provide me with any contact information above their store manager that continue to dodge my calls. Now that I have filed a complaint, calls from my phone to the store go straight to voicemail but not when calling from a different number. Basically, these two employees will tell you anything to get you to pay and once they've been paid they do not care if you have any issues. I do not like that you are unable to speak to the installers to confirm pricing and after all this, I question if Ben and Jordan are being truthful in their prices and quotes. I would avoid using LL Flooring at all costs, at least this location.