Chad & Christa were amazing, from the initial contact they kept their word on everything. They did…read moreexactly what they told us, showed up on time, and were very professional. More small businesses should follow this company's Integrity, their Character, & commitment to their customers. They set the bar...

Our anger has subsided but the disappointment and regret has not…read more Chad's carpentry and plumbing skills were adequate; his electrical work was unprofessional, dangerous, and not to code (electrical wire for the fireplace fans was cut and not properly re-connected; wires were spliced behind a wall with no junction box; and wires were spliced and sandwiched between the wood base of the (off-center) hearth and directly on carpet. We hired a qualified contractor to correct these dangerous safety issues and they will attest to this. A rotted/termite-destroyed stud was not repaired or replaced. Their drywall and Christa's painting skills were sad - nails were popping out; an electrical outlet was covered; and new drywall was not sanded smooth or primed before a very thin and uneven coat of paint was sprayed on the bare drywall. We sanded and repainted every single wall ourselves. Half-way through the project, we sent an email to CDS outlining the remaining items to be completed and/or corrected. They replied, in part: "... we are not preforming up your standards ... find another contractor..." We did. We have photos and video clips of CDS's poor workmanship to backup this review.

The short version: GoDry is a good company. they communicate well, their work is solid. I 100…read morepercent trust their main workers, and the main owner, Jim. I can give a solid 4 stars, the work is solid and i still have no flooding, but with the frustrations I dealt with out of one of the owners (not Jim), I cannot in good conscience give 5 stars. The downsides: Dealing with one of the owners, the main person that comes out to do the job. The first day on the job, I was lied to and told that a tree branch fell down and bent my gutter, right where the machine was working. I have no trees near the area large enough to cause that kind of damage. I was told it would be fixed, so i didn't argue. After the final check was signed I had to fight a few weeks to get the gutter fixed, but it was indeed fixed. Other issues - I'm told that i can schedule time with one of the workers who does his own side jobs. I come to an agreement with this worker. I wait for 6 months, then start asking for availability in February. This came to a head in late April after getting tugged around for 2 months. I was told by the owner that in order to get some time with the worker, they would have to shut down their business for a day to come out and do work, possibly shutting their business down permanently. I did not appreciate being guilted in this way, but after this conversation they did send allow their foreman to come out and fix a couple things i was owed. A (probably) positive story to share: I was told by the foreman that this was a complete accident, and i do trust him. My water pipe was in the area where they were digging. somehow this came loose and flooded my basement. The pipe was dry fitted many years ago and they believe the weight of the dirt lifting off did cause it to pop off. This seemed believable to me, and they did stay very late on a Friday to try and get me working again. Does running a new water line cost 1550 dollars for 30 feet of pex and digging a 30ft trench, where the wall is already accessible and your equipment is on site already? Doubtful. But I didn't have much of a choice. Backstory: I called GoDry back in March of 2021 to assess my situation. When my wife and I moved into our house about 5 years ago, it was not disclosed that our property's basement floods during sustained heavy rains, and due to the water table we experience hydrostatic pressure. For the past few years, we'd know that if we got over 1 1/2 inches of rain in a short time, OR if its rainy season and we get a lot of rain, we were going to get water in our finished basement. GoDry came out and assessed my situation. Gregg and Jim are professional and take the time to explain their product, and how they think it can benefit our situation. They started work in September 2021 due to being so backed up with other contracts/work requests. During this time Jim would call and give me status updates to know when to expect them out at my home. It took about a month of effort but they were able to dig up the areas discussed and laid down their product. Along the way GoDry would show me the issues, and let me go down with them to their work areas and explain to me what was going on with my foundation and what they were doing to correct my issues. Its now May 2022, we've had at least 2 major rains that would have caused a flooding event in my basement, and we are completely dry. I couldn't be happier with the results.

We had to have drywall and insulation replaced due to water damage to ceiling in upstairs bedroom…read more Your Home Pros gave us an estimate quickly and scheduled our repairs quickly. Our ceiling has a lace texture which is a pain to match but Logan, who did the repairs did such an amazing job you can't tell where the damage was. He also painted the ceiling and a small wall. I highly recommend using Your Home Pros.

Overall a disappointment. We have a very large remodel planned for our home, in Bristoll, TN…read more Rather than contract the whole project, we wanted to see how Home Pros would do on a small portion. So we first contracted to have the pop corn ceiling removed. The people doing the sheet rock work were lighting fast, but attention to detail was, in our opinion lacking, leaving us with electrical boxes for lights partially covered over, sloppy edges at wall lines, etc. That led to several days of different workers arriving to correct problems that had to be addressed from earlier work. While the young men doing the work were personable, managing a project from a distance via, for the most part phone conversations, and the continual change of workers was frustrating. With the majority of the project done, we simply paid the remainder of our contract and asked them to leave. We will finish the project ourselves as we have substantial construction experience. While we have no doubt this job would have eventually been completed, it is our opinion that this company has grown too fast and the problem is systemic and rests with management taking on more work than they can handle. We would suggest daily onsite visits by the project manager to supervise the persons doing the work would be helpful. Having the persons making mistakes correct their mistakes would also be beneficial. As it is, poor quality work is being rewarded as it has no consequence. Finally providing workers with all the tools or equipment they need before arriving on the job would increase efficiency. The end result in our case is Home Pros left an estimated $50,000 worth of additional work on the table.

Custom job screen with gable roof and expanded deck. Completed in a timely manner. Great work.read more

This company built a screen room addition for me. The workmanship was fine. But while they were…read morehere, they broke my mailbox, which is in a brick column. They would not accept responsibility for it, even though (only) their truck had been parked next to it all day.

From the moment we contacted New World Electrical Services, we knew we were in good hands. Daniel…read more run an incredibly professional and reliable electrical company that consistently exceeds expectations. Their team, led by highly skilled electricians, arrived promptly and were exceptionally courteous. They quickly diagnosed our electrical issue and clearly explained the necessary repairs, providing a transparent and fair quote. We particularly appreciated their attention to detail and commitment to safety, ensuring all work was up to code and meticulously inspected. Beyond their technical expertise, what truly sets New World Electrical Services apart is the dedication and integrity of Daniel Rivera. He is deeply invested in his customers' satisfaction and it shows in every interaction. He has built a company that prioritizes quality, workmanship, clear communication, and genuine customer care. We've used New World Electrical Services for wiring upgrade, they changed all the kitchen wiring, put outlets where there weren't any, among other things and each time, the results have been flawless. He is truly the only electricians we trust in Johnson City. If you're looking for an electrical company that combines exceptional skill with outstanding customer service we recommend them without hesitation.

I had storm damage from two trees hitting my roof. I dealt with five different businesses over five…read moremonths, trying to get my roof repaired. ALL of them ghosted me! I was referred to Tried and True Roofing from a business that I had previously done business with. I contacted Phillip Oliver and he came by that day to measure, and gave me an estimate before he left. He was 25% of the cost of the next closest estimate, AND he was responsive thoughout! With his estimate being so low, one would be wary of the quality of workmanship. Since the business that recomended him is top notch, I had few reservations. Admittedly, much of the work that was estimated by others was unnecessary. Within 3 weeks of my first contact, my repair was COMPLETE! Phillip and his crew were professional, prompt, dedicated, hard working, efficient, and completed the work in a day and a half! They did a great job with cleanup too. He requires no money up front, and offers 100% satisfaction. I can't recommend him highly enough!

We had a skylight that wasn't leaking until Tried & True put on a new roof. Now it leaks and…read morePhillip isn't returning my calls even after I agreed to pay him to fix the skylight. Which I shouldn't be expected to because my receipt boasts a 5 year labor warranty. How do I get Phillip to honor that? They laid the metal roof on top of the old shingles, if you have work done by these guys make sure you have everything in writing! Also, the review below written by Morris W is from Morris Wyatt, a coworker of Phillip's. It is a false review.

This contractor gets the job done perfectly, early and on budget. On top of that, he goes beyond…read morewhat was contacted without charging more. His staff and he are polite, professional, friendly, and reliable. What else could you want? If you do business with this company, you will be extremely pleased.