This was my 2nd visit to this facility. I ABSOLUTELY fell in LOVE with their staff (Alicia, Jenny…read moreand Natalie)!!! Although, my appointment was late at night, I didn't mind but I'm sure the ladies would have rather been at home but they NEVER showed it!!! The facility is EXTREMELY clean!! I was greeted with big smiles and friendly voices from Jenny and Natalie and they both were so helpful! Then, I had the pleasure of meeting my technologist, Alicia, and I fell in love all over again with Jefferson Outpatient Imaging!!! Alicia was SUPER friendly, very caring and helpful!! She truly cared how I felt and wanted to make sure I had a great MRI experience with them. To be honest the entire staff treated me the same way! I do recommend this facility to my family, friends and, NOW, the World too!! However, I MUST let you know I would have given a 4-Star if it was not for the services I received from Alicia, Jenny and Natalie because there is NO handicapped button to push to enter or exit to assist patients with walkers, wheelchairs or canes and there are NO grab bars to assist with getting off the MRI table or dressing room area. THANK YOU LADIES FOR A WONDERFUL, PAINFUL, and CARING VISIT!!

I was in a car accident about 2 months ago and my chiropractor wanted me to get some baseline xrays…read morefor treatment. I called to make an appointment and found out they had an appointment 2 days out at their Marlton location. I had to admit. The Yelp and Google reviews had me worried about snarky staff and long waits. I arrived early. They are bottom floor in the Rothman Institute building. Suite 101. I checked in with no hassle. I was there about 20 minutes early and I think I was taken back five minutes after my appointment time, so not too bad. The staff member (unfortunately don't recall her name!) was great and had me in and out of the xray room in about 15/20 minutes. Then I had to wait for a cd copy in the lobby but it only took 10 ish minutes or so.

The medical records department needs review. I have waited over two weeks to have records…read moretransferred. Terrible service. Lied when they said they sent records. Actually sent, after I had to call. Still waiting.

I had a 10am appointment, it's now 11am and I'm still sitting in the waiting room. Why bother…read moremaking appointments. I won't be coming back here. I'll stick with Inspira Imaging who always has me in & out

Not claustrophobic, when you have to do a head MRI. It is very open. You can see the window where…read morethe operator is which is a two or three steps away from your room so you know they're right there. You can also watch television, which is a good distraction.

January was the technician and she was excellent. Very accommodating. My wife (who's handicapped)…read morewas helped into the chair and Velcro restraints along with spreader bars were put in front of her to hold onto. It was a very good experience and the staff was very professional. I would recommend this facility.

I was here a few weeks ago for an ultrasound, and the other day for an MRI. Everyone I encountered…read morewas very nice and both times I was taken on time.

A very comfortable and efficient experience! The X-ray tech helped me with the various positioning…read morefor the images and seemed very aware and responsive to the pain I was experiencing.

Horrible customer service Not one person answers the phone…read moreonline schedule sent me 100 miles from home

I was really angry at the NJIN. They made a lot of mistakes on my MRI Report and refused to send it…read moreto my Dr, BUT this site rectified those mistakes as fast as they could. The thing you need to pay attention to is the information you both previously input (from prior visits) and currently are inputting (for new appointments). If you don't have all of your documents ready they will auto fill with your previous information, including Dr information. The general NJIN call center strung myself and my Dr's office around for a week. Thankfully I filled out a Haddon Heights direct survey and explained my issue. The next day Haddon Heights had both fixed their error but also faxed it to where it needed to go. SO if you have to use NJIN go to Haddon Heights

Went to Cooper for x-ray on my spine on Wednesday. The people were super. My issue it's Friday…read moreafternoon anf I'm in tremendous pain and no results! Doctor is waiting on results to figure out how to treat! Typically I go to S. Jersey radiology and they have results in 24 hours. This is unacceptable to me.

I'm trying to book a radiology appt, which you can't complete using their website. I have been…read moreholding for 1 hour 15 minutes. And still holding. Cheap asses don't hire any help. Hanging up and go somewhere else. If they are to incompetent to be able to answer the phone, I sure as hell dont want them near me....

Went in to Cherry Hill location for a rush XRay after falling on shoulder. After 24hrs called to…read morefollow up because pain was unbearable. To my total surprise and dissapointed was told 5-10 days to read??? Who gets an XRay for injury to have to wait for results for a week to know if i need an MRI or not? Not to mention the rude attitude of office staff both times I called to get information on status of reading! I was explicitly clear when I asked for appointment and explained my PAIN!!! WHAT IS SJRA A THIRD WORLD COUNTRY CENTER. I will shout and inform everyone I know what type of center you are.!!¡¡¡!!

We've been going to SJRA West Deptford for many years but today the tech for a CT scan was so rude…read moreand condescending we won't be going back, EVER.

Brought my Grandfather for an MRI on his spine. The check-in lady was very polite and helpful, the…read moreprep-staff in the back was helpful and very friendly, the tech was excellent. Very smooth operation, appointment was right on time. Informative and wonderful staff. Would highly recommend. They took great care of my grandfather and were very helpful in the process.

The staff was inconsiderate and unempathic. Please be carefulof coming here. I think sometimes…read morepatients don't have a choice, but if you can go somewhere else.