My husband and I are planning a vow renewal for our anniversary, to take place in the Hoh…read morerainforest at Olympic National Park in Washington this summer. We have hired a photographer and I spent more than I ever have on a beautiful sequined deep olive green gown. I was so nervous to get all the necessary alterations, including a major shortening due to my 5'2 stature. I was able to get that and alteration to shoulders of the gown which allowed it to fit perfectly for my special day. The quality of the work was excellent and the turnaround time was totally reasonable. The alterations cost $120, but it was well worth the investment because this dress is a once in a lifetime experience for me. The craftsmanship was excellent. I also appreciated the excellent customer service and the shop cat, Puma was a wonderful bonus!

Guest service customer relations. I picked up our items and not even a thank you. It's a shame…read morebecause they do good work.

Mia is a gem! After an exhaustive search I reached out to Mia's Alterations via Yelp for an…read moreestimate and was pleasantly surprised by Mia's prompt response. I was able set an appointment and had the pleasure of meeting Mia, who is truly skilled in her craft. Mia made recommendations on fit and was very patient and kind. Mia tailored 4 pairs of trousers and mended a wool coat. Not only was Mia competitively priced, I was able to pick up my items in one week's time which I appreciated greatly. Mia's Alterations is competitively priced and a very good value. I wholeheartedly recommend Mia's Alterations!

Mia is amazing! She first altered a bridesmaid dress for me, one that I thought was hopeless as far…read moreas cleavage goes and of course very little time to get a new dress. She did amazing and I was very comfortable in the dress without any worries! Fast forward almost a year and she has now altered my wedding dress. It was perfect! Perfect length, perfect straps! Highly recommend for any alteration needs.

I don't think any amount of words can adequately describe my experience with Courtney. I found…read moremyself in desperate need of a good, trustworthy seamstress to help me with my wedding dress. As a plus size bride, I did not want to make an already vulnerable experience harder with a difficult experience before my wedding. And the hard part: I wanted them to be local. I feel incredibly blessed that I found Courtney, and that she took me in. She was INCREDIBLE. So sweet, incredibly talented and knowledgeable... not to mention very sensitive. She talked to me, asked me questions about my big day, and made me feel right at home... and EXCITED. I can't thank her enough. Plus, her little studio here in Chico is the best. A great interpersonal experience where you feel like the most important thing. She took my dress in a whole size, altered my sleeves, and added a bustle to my dress (with custom instructions for my friend). I recommend Courtney to anyone and everyone.

If I could give more than 5 stars I would! I took my wedding dress to Courtney because I didn't…read moretrust anyone in my local town to alter my dress and that was one of the best decisions I could've made. Courtney is so sweet and so easy to work with. She listened to exactly what I wanted and her attention to detail was amazing. She made my dress fit like a glove!! Thank you Courtney for making me feel so beautiful on my big day!

Such a great alteration shop!! Was recommended to me from where I got my wedding gown. They went…read moreabove and beyond the make sure my dress fit perfect and that I loved it!!! I would 100% recommend to anyone needed a wedding gown alteration and bustle- Or alterations in general. They are so great to work with!!

They are terrible. Will increase prices. Tell you one thing before you go and you come back they…read moretry to get over. I had them open my dress which was fine. But I also had another dress which she OPENED by her choice to see if I had more room for it to fit me. Long story short, we decided it was too expensive for her to do both dresses so we left one. She told us if we couldn't find someone cheaper she will re close for me (were it originally was before opening) which her ENGLISH speaking daughter was right beside her knew what was explained to us. So we were cool with that. Also, because I had a photoshoot I decided to see if I can find someone cheaper but (we just decided I wouldn't wear the dress for the hassle) and stick to the one she was currently opening for us. So upon picking my dress today... I brought the dress back that SHE opened back to her to close at her timeframe no rush (as promised) . She had the nerve to tell me she will still charge me 40 dollars SAME price to open my dress. What a way to Try to get over on customers. Lost a client in me. Other better tailors close by. Better service and trusting in price. Trust me it wasn't a good thing. She damage my dress and wouldn't put it back were it was originally before she opened it. So basically my dress is just open on both sides. How tacky ! Hope that was worth it.

Sharon was professional and friendly. services were timely and accurate to what we wanted. She is…read morepatient and has a lot of knowledge in formal gowns and bridal dresses. Highly recommend her and her team. recommended from sincerely susan dress shop as a top seamstress.

I used Sharon to alter slacks & a sports coat (that Men's Warehouse didn't alter correctly the…read morefirst time). Her work was perfect, price was reasonable, and it was ready when she said it would be. Communication & convenience was equally fantastic. I'd definitely use her as my go-to again.

What an amazing team of hard working and dedicated individuals…read more I was blown away by the way they responded to my emergency call. I had a body that is a bit big for Medium Chef Coat and too small for a Large Chef Coat, which I just found out, je je je, going to the gym will definitely fix this issue, but I cannot wait six months, I needed the chef coats to be tailored to my current body type, I had a meeting in 12 hours, and Misha took care of my needs, by fixing one in an hour and the other four by the next day. The quality of the job was very good and the way he handled the situation was very professional The price was very good for the quality of the job done. I am really happy with the experience

What should've been a simple hem + strap tighten turned into a $300 mess for our daughter's dress…read more My husband brought our 11-year-old in to have her dress shortened and the loose straps tightened. He was told that taking the dress in would address both. When we picked it up, the straps were even looser - easily falling off the shoulder - and the fit was asymmetrical. We called and were told to bring her back to correct it, which we did. At pickup, we were hit with an unexpected $85 extra charge and told we "never requested" the straps be adjusted. Over $300 later, the dress still doesn't fit properly. We left feeling taken advantage of, misled, and pressured. Dads/parents: if you're not a tailoring expert, be extra cautious here. We won't be using Larissa's ever again.

I have been a customer of "Kim's" since 2019 when it had a different name and location! Liz always…read moremakes me look good because she ensures my wardrobe fits me perfectly! Since my clothes always look sharp I'm always sharp and on point! From making me look great to something as simple as adding velcro to names tapes, the quality and price has always been the best! They have even helped me when a last minute event came up and I needed tailoring done in a jiffy (thanks Tuyet)! Definitely worth a drive if you're not close by!

I had my wedding dress altered here as well as a bridesmaid dress. I had a great experience both…read moretimes. My wedding dress needed bustles added, straps and to be shortened. The bridesmaid dress just needed the length shortened. For both dresses, I had a good experience and the dresses were altered quickly. It is pricey but I do think that the customer service, quick turnaround, and final product is worth it. I do plan on returning if I need something altered in the future.

This tie has stains basically all over so I brought it to the dry cleaners I picked it up with…read morepractically the exact same stains on it. It looks like almost nothing was done to it. I'm not going to argue whether or not they were capable to get the stains out. But I paid seven dollars for the same dirty tie that they couldn't clean. And when asked for a refund, they said the service was already complete, but in my mind, it's not complete because the tie is still dirty; the service is not complete as the tie is still dirty. They should have given me the tie and apologized for not cleaning it instead of making me pay for the same dirty tie.

They always send coupons but never actually apply. I even ask before they take my credit card and…read morethere is always an issue, I wish they wouldn't just send out coupons for 20% off if they're not going to apply them seems like a scam

I've sent two garments that had serious moth holes in them to Amazing Garment Repair. The work AGR…read moredid is, as their name suggests, amazing. They are thoroughly skilled in the French reweaving technique with such results that on the one garment I was unable to find where exactly they did the work -- the damage was fixed with nary a sign. The work on both garments -- both suit jackets -- was done in obvious places: the upper back on one and the right sleeve on the other. They were challenging jobs and they are completely fixed. The turnaround time was quick respective of the skill and expertise that is required for this method of fixing. And the pricing is beyond reasonable. Listen, I hope I never have to contact these fine people again. But I rest assured that should I ever have another moth problem, it won't be the "end of the world" because the talented ladies at AGR will be there to . . . ahem . . . patch things up. I highly recommend AGR to make your holes whole again!

I brought my grandfather's old military jacket in hopes they could repair it. His health was…read moredeclining and my family would have liked to display it at his funeral. Unfortunately, they were not able to deliver the jacket to me by the original deadline, due to a lack of the required materials. As much as I wish the jacket could have been ready when my grandfather passed, I was comforted by the quality of the repair when I finally did receive it. Although I was promised a discount because of their inability to complete my repair on time, the discount was small and relatively meaningless compared to the total cost. This left a bad taste in my mouth and the experience as a whole soured me towards ever wanting to use their services again. I mentioned as much in a negative review on this site shortly after returning home. Upon submitting my review, I was contacted in less than 2 hours by the owner, who apologized for my experience and offered me a full refund. Even after giving me all of my money back, she never asked me to take my review down, which spoke volumes of her character. Because of this, I have edited my review and rating. The final marks: Customer Service: 2.5/5 stars due to poor communication surrounding the delays. Quality of Repair Work: 5/5 stars