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    Stateline Carpet & Flooring

    4.0 (4 reviews)
    Open 9:00 am - 5:00 pm

    Services - Stateline Carpet & Flooring

    Carpet installation

    Carpet removal

    Carpet repair

    2 More Services

    Carpet restoration

    Floor installation

    Stateline Carpet & Flooring Photos

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    Carpetland USA

    Carpetland USA

    2.6
    (15 reviews)

    Honestly, start to finish, I can't complain! We worked with Alan on choosing carpet for our main…read moreliving area and dining room. We then threw him curveballs left and right. We added on carpeting two sets of utility stairs (garage/unfinished basement), and then dropped the knowledge on him that we had purchased LVT for our kitchen and entry that we needed to install as well. Surprisingly, we were able to tack that on to the quote and job. I'm super happy about the cash discount offered!! Cash is Queen! The installers busted their backsides. The LVT guys were here a few days to prep (as we had flooring under flooring, and uneven underlayment). They did everything I asked of them and also presented me with options throughout the process. Because of this, I know that down the road if I change out this new flooring, the process will be easier. Very happy! They were also super clean and respectful of my home. The carpet installers were amazing! My dumb self made an error (couldn't find the remnants after install) and my word they were nice about it. (They were literally right in front of my eyes in the basement and for some reason, I couldn't see them. I felt so dumb. lol) The carpet looks amazing too! I just keep using that word---amazing. All in all, I had... you guessed it, an AMAZING experience with CarpetLand!

    We had a waterline leak on June 12th, and the kitchen flooring was torn up. In mid July after…read moreeverything dried CarpetLand scheduled August 6th to install the sheet vinyl. My wife hit the ceiling...she had a very hard time in her wheelchair trying to roll over the floor's regular surface then up and down both 1/4 to 1/2 inch drop to the subfloor. Her complaint reached Joe, a corporate executive; he changed the date to July 31. David, Omar, and Scott did a most expert job of installing the complex pattern of the floor. The floor looks great! Thank you for your service. Bill Bellinger, Loves Park, IL

    Benson Stone Company

    Benson Stone Company

    3.2
    (32 reviews)
    $$

    Just Wow! I struggle to find the words to adequately express my sincere gratitude for Benson Stone…read moreCompany. All of the employees, from sweet Lori behind emails and calls, thoughtful Bill's time and response, to River looking into past files, to Tyler helping me schedule our floor magician, Dave. What a team of dedicated home professionals! In short, I had to have floorboards removed in random spots- I was distraught and hesitant, thinking the floors integrity would be ruined. Dave, their flooring specialist is one of the kindest, most sincere people you will ever meet. The work he did was nothing short of perfection. He took his time, and ensured quality work. You would never tell my beautiful floors were worked on! Just flawless work. I have personally called this company for flooring, bathroom needs and questions - they go out of their way to problem solve and provide guidance! Their thoughtful response makes you feel like part of the Benson family. Any and all future home renovations will be through Benson Stone Company. They stand behind their work and have the most accommodating, knowledgeable and kind staff! I can not recommend them enough! I am posting this glowing review on every site because I want everyone to know what a great experience we had!

    Awful. Our kitchen remodel included missing cabinets, wrong sink installed, and unexplained delays…read more We are at two years since start and are still not done. The sloppy designer was fired misprocess, and management offered no energy to rectify.

    Carpet One Flooring

    Carpet One Flooring

    1.0
    (2 reviews)

    BUYER BEWARE!! I've…read morewaited a while to post any reviews on this company and its services, because I ultimately like people who sold me new carpet. I wanted to see if they would remedy the problem, it's been a few months and nothing. My experience began with great customer service and woderful personalities. The delivery of my new carpet was on time, the follow up was great. The horrible experience began upon installation, I've purchased many rooms of carpet and have seen many installs. There was definitely a break down with the install crew, but I just watched and had confidence that the store I purchased from would hire competent installers. Well, little did I know at the time, they were out on medical leave, my house was the first job, and I don't know how long, but it showed in the workmanship of the install. I was left with gaping holes in seams, literally holes (see pic). Every area of the carpet that touches a wall has frayed material (like they used a dull knife). Areas where there was a door, not just one, but every door was cut uneven. You could see the carpet in the other rooms when the doors were closed. I made several phone call, without any call back, no exaggeration weeks and weeks. I finally was able to get the owner to my home to see the horrible workmanship. He had one of his "best" installers come out and fix the doors and recommend what to do with the holes in the seams. The doors turned out ok, still uneven, but you can't see the carpet from the other room when the door is shut. The holes are still present, the "fix" was to cut larger holes and blend it. Well, the same "best" installer told me not to cut out a larger area, it will always be noticeable and will not look right. In closing, I am left with $3000 dollars of carpet with holes, horrible seams, frays, and I am a bitter customer. I highly recommend everyone to think twice before you purchase form Carpet One-Loves Park! BUYER BEWARE-RIP OFF!

    By far the worst customer experience in my life! Where do I start? In 2013 my husband and I bought…read morea newly constructed home built by Three Hammer. We were told our flooring would be done by Carpet One. We picked hardwood to go on most of our first floor. Within days of our flooring being installed, it began to creak and crack HORRIBLY! After a few months the floor boards began to separate and form big gaps and we could see waves and bumps. After phone call after phone call being ignored by Carpet One and being given the constant run around for an entire year, the floors were ripped out and reinstalled. We discovered that the wood was never installed correctly- The problems that occurred had nothing to do with the wood quality! In the midst of this nightmare, we noticed the carpet that was installed upstairs had big gaps from the wall! How is this place still under the same management??? Stay away!

    Stateline Carpet & Flooring - flooring - Updated July 2026

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