These guys are the absolute best! Wonderful service and amazing selection! Prices are better than…read morewhat I found elsewhere - including the box stores.

They did an outstanding job on our carpeting this year. Wonderful service, great value, and quick…read moreinstallation. I would definitely recommend.

We recently transitioned our home from carpeting to vinyl plank throughout. Working with Flooring…read moreTrends was a great experience and I would highly recommend them! They took care of every detail and even helped us make the correct choice for our home. Mike, Elise, and crew went above and beyond our expectations. Always on-time, customer-focused, fair pricing, professional and personable. We have an older home that presented a few challenges, but they figured out how to make it work and look beautiful. They also did a great job replacing carpet on a stairway for us. They pay attention to details, and it really shows the quality of their workmanship. That's something you rarely find these days. A big thank you to Flooring Trends for a job well done!!

We purchased carpet and vinyl flooring from Flooring Trends. Mike and Elise went above and beyond…read moreto help us! After trying to self install vinyl flooring we bought from them they rescued us and got the floors installed before we moved in. They were amazing to work with and their team did a great job installing. I would use them again and again! Highly recommend! Our flooring looks and feels amazing! You will not be disappointed calling them, they are very personable, and they genuinely care about their customers!!!

Just Wow! I struggle to find the words to adequately express my sincere gratitude for Benson Stone…read moreCompany. All of the employees, from sweet Lori behind emails and calls, thoughtful Bill's time and response, to River looking into past files, to Tyler helping me schedule our floor magician, Dave. What a team of dedicated home professionals! In short, I had to have floorboards removed in random spots- I was distraught and hesitant, thinking the floors integrity would be ruined. Dave, their flooring specialist is one of the kindest, most sincere people you will ever meet. The work he did was nothing short of perfection. He took his time, and ensured quality work. You would never tell my beautiful floors were worked on! Just flawless work. I have personally called this company for flooring, bathroom needs and questions - they go out of their way to problem solve and provide guidance! Their thoughtful response makes you feel like part of the Benson family. Any and all future home renovations will be through Benson Stone Company. They stand behind their work and have the most accommodating, knowledgeable and kind staff! I can not recommend them enough! I am posting this glowing review on every site because I want everyone to know what a great experience we had!

Awful. Our kitchen remodel included missing cabinets, wrong sink installed, and unexplained delays…read more We are at two years since start and are still not done. The sloppy designer was fired misprocess, and management offered no energy to rectify.

Requested their service on a Sunday (last minute request) I have never used Yelp to request…read moreanything but I was pleasantly surprised to get a response right away. He was at our residence within a couple of hours! Amazing job! I would highly recommend his services! We will definitely use again.

Mike did a wonderful job of cleaning our family room carpet. He was friendly, helpful and…read moreknowledgeable with all questions. Very nice gentleman. I would definitely recommend his cleaning service. Karen P.

Geno and Allen installed our floor and couldn't have been nicer! They did an amazing job, and it…read morewasn't an easy project. Their attention to detail really showed and we couldn't be happier with how it turned out.

Repeat customer; had lower level family room carpet replaced which included stairs. Liz was great…read moreto work with, guys that installed did okay job. My concern was that I had over 12 yards of carpet left over- according to Dave (Manager and person who measured), that was to be expected due to 'repeat design' and stairs couldn't be done any other way to piece together instead of cutting 3 feet of carpet for stairs off a 16 foot roll, leaving me with $400 of excess carpet which he states he could only sell as remnant for $75-100. Additionally, was to be 'free installation' which ended up costing me another $419 due to it being laid on concrete and 'repeat design', as well as separate charge for stairs. I would also recommend requesting and reviewing a written estimate as the original that was sent me. The actual ended up being almost $500 more than my final cost, including Illinois versus Wisconsin sales tax

BUYER BEWARE!! I've…read morewaited a while to post any reviews on this company and its services, because I ultimately like people who sold me new carpet. I wanted to see if they would remedy the problem, it's been a few months and nothing. My experience began with great customer service and woderful personalities. The delivery of my new carpet was on time, the follow up was great. The horrible experience began upon installation, I've purchased many rooms of carpet and have seen many installs. There was definitely a break down with the install crew, but I just watched and had confidence that the store I purchased from would hire competent installers. Well, little did I know at the time, they were out on medical leave, my house was the first job, and I don't know how long, but it showed in the workmanship of the install. I was left with gaping holes in seams, literally holes (see pic). Every area of the carpet that touches a wall has frayed material (like they used a dull knife). Areas where there was a door, not just one, but every door was cut uneven. You could see the carpet in the other rooms when the doors were closed. I made several phone call, without any call back, no exaggeration weeks and weeks. I finally was able to get the owner to my home to see the horrible workmanship. He had one of his "best" installers come out and fix the doors and recommend what to do with the holes in the seams. The doors turned out ok, still uneven, but you can't see the carpet from the other room when the door is shut. The holes are still present, the "fix" was to cut larger holes and blend it. Well, the same "best" installer told me not to cut out a larger area, it will always be noticeable and will not look right. In closing, I am left with $3000 dollars of carpet with holes, horrible seams, frays, and I am a bitter customer. I highly recommend everyone to think twice before you purchase form Carpet One-Loves Park! BUYER BEWARE-RIP OFF!

By far the worst customer experience in my life! Where do I start? In 2013 my husband and I bought…read morea newly constructed home built by Three Hammer. We were told our flooring would be done by Carpet One. We picked hardwood to go on most of our first floor. Within days of our flooring being installed, it began to creak and crack HORRIBLY! After a few months the floor boards began to separate and form big gaps and we could see waves and bumps. After phone call after phone call being ignored by Carpet One and being given the constant run around for an entire year, the floors were ripped out and reinstalled. We discovered that the wood was never installed correctly- The problems that occurred had nothing to do with the wood quality! In the midst of this nightmare, we noticed the carpet that was installed upstairs had big gaps from the wall! How is this place still under the same management??? Stay away!