FIRST, if I could give negative stars, I would! We started a house remodel in early November 2020…read more The owner Katie, said it would be a 6 week job. The first day, her husband, Julio, got a lot done. We were excited and thought this is great. It QUICKLY turned into a nightmare remodel!! When they did come to work, it was about 10:30am to 3pm, and hour for lunch during those times. We heard every excuse why they couldn't come out, somebody was sick, dog ran away, plumbing issues, short staffed, weather, etc... We rarely saw Julio, and Katie would come out, just to get money. One time she wanted a check early, because she said she couldn't pay her guys. (Even though I always paid the amount due, ahead of time) Fast forward to mid February, Katie comes out, wanting the final payment, which was over $16,000. She promised everything would be finished by the end of the week. She kept bullying me, until I gave her the check that day. (Which, in the contract, you pay the final 20% after completion. And again, I was ahead of schedule) They never finished the remodel, would not answer our calls, texts, emails. My husband talked to Janelle, at their store, a few times, but no response from the owners Katie and Julio. (BTW- work was subpar, except for what Hilberto and Florencio did) It is now December 8th 2021, over a year later, and house was never finished, even though Katie and Julio took 100% of our money!!,

We found JC's at the home show a while back. We had already got an estimate from Lonnies and…read moredecided that granite was more than we wanted to spend. Katie came out, did her measurements and gave us a price for the sample we picked, kitchen and three bathrooms, she included a kitchen sink and five bath sinks and her price was half of the kitchen only price from Lonnies. This is a great family owned and operated business. We have since moved and redoing another kitchen, JC's will be the only call we make.

Working with Abel and crew was great. They showed up on time and worked extremely hard. Their price…read morewas fair and they did an outstanding job on the oak flooring throughout our entire house. Abel even proposed recessing the vent covers into the floor in our addition and that was a good idea. Our floors are not extremely even and were most likely covered by carpet for their entire existence. They look incredible now. I've been through a few floor refinishing jobs and A&T has provided the best work I've seen thus far. I highly recommend them and hope to use them for other floor projects in the future.

From the owner: A&T Hardwood Flooring has been working for about 15 years around Elmhurst. We have developed…read morerelationships that make a positive difference in our customers´ lives, delivering the highest standards of integrity in all of our actions. With exponential growth in the Elmhurst area, particularly in developing projects about Hardwood flooring working with residential and commercial customers.

These guys are the absolute best! Wonderful service and amazing selection! Prices are better than…read morewhat I found elsewhere - including the box stores.

They did an outstanding job on our carpeting this year. Wonderful service, great value, and quick…read moreinstallation. I would definitely recommend.

Worst flooring company out there! Very expensive and very dishonest! Seek other bids before you…read morechoose KDS!!

KDS might do good work but we never got that far. Red flags included that they wanted to work…read morewithout a contract, asked for an outrageous amount as a deposit, which, among other things, just didn't seem right.

From the professionalism of Becki our saleslady ,who explained the differences of the different…read moretypes of flooring, to the professionalism of the installers, we couldn't be happier with our floors. I'd definitely have them do anymore flooring and recommend them to anyone else..

Hardwood Flooring was purchased, and the install was absolutely horrible. Larry Shields,…read moresales/manager, came out to my home to look over the poor install. Larry agreed that the installer did a terrible job, and told me he would order a new floor, have the current floor ripped out, and install the new floor. After 2 months of deceptive stalling and dragging his feet he is now going back on his word. I've read this exact same scenario in other reviews of Stateline Carpet and Flooring (promise that "We'll make it right" and then stall, stall, stall, sorry we aren't replacing the floor). Larry scheduled a "independent" inspector to come out and inspect the floor install, so they could pursue damages from the contractor that did the install (at least that's what he told me the inspector was for). Now it's very clear that he sent this inspector out to try and cover themselves, so they could get out of replacing my floor that he promised me they would replace. Seems like a rotten form of deception to lay on a customer. I literally have an HVAC vent covered up by their installers. The floor squeaks all over (the installers kept having to tape up the leaking hose to their nail gun so I'm thinking it may not have drove the nails in far enough). I could not even open my French door to my patio when installers were done because the shoe moulding went up too high and literally sealed my door shut. I'm still waiting on 6 recess vents to be installed (been on back order an awfully long time - tough to have faith in what Stateline is telling me at this point). I have multiple pieces of shoe moulding that are so loose you could literally lift them right up from the floor. The two installers installed 560 square feet of hardwood into 3 rooms in 5 1/2 hours. I had my own contractor come out to look at the job and he was shocked at how poor the install was and said it needs to be ripped up and replaced. When I told him it only took them 5 1/2 hours to install the floor and 90 more minutes the next day for transitions and shoe moulding he was SHOCKED. He said it should have taken at least 12 hours for two people to install the floor install and even up to 16 hours to complete everything. Not 7 hours total. I talked with Larry again today, and during a heated exchange he arrogantly told me "We are playing by my rules now" he went on to tell me how "impatient" I am. (it's been 2 months since the faulty install happened). Only took 2 weeks to get the original install done from the day I paid them to place the order - getting things replaced has now taken 4X longer with no end in sight but I'm "impatient" AND Larry tells me after the inspector looked things over "it's different than we both thought" (what's DIFFERENT?! You promised me a new floor and now you are backpedaling).

Just Wow! I struggle to find the words to adequately express my sincere gratitude for Benson Stone…read moreCompany. All of the employees, from sweet Lori behind emails and calls, thoughtful Bill's time and response, to River looking into past files, to Tyler helping me schedule our floor magician, Dave. What a team of dedicated home professionals! In short, I had to have floorboards removed in random spots- I was distraught and hesitant, thinking the floors integrity would be ruined. Dave, their flooring specialist is one of the kindest, most sincere people you will ever meet. The work he did was nothing short of perfection. He took his time, and ensured quality work. You would never tell my beautiful floors were worked on! Just flawless work. I have personally called this company for flooring, bathroom needs and questions - they go out of their way to problem solve and provide guidance! Their thoughtful response makes you feel like part of the Benson family. Any and all future home renovations will be through Benson Stone Company. They stand behind their work and have the most accommodating, knowledgeable and kind staff! I can not recommend them enough! I am posting this glowing review on every site because I want everyone to know what a great experience we had!

Awful. Our kitchen remodel included missing cabinets, wrong sink installed, and unexplained delays…read more We are at two years since start and are still not done. The sloppy designer was fired misprocess, and management offered no energy to rectify.