Horrible service ... I called before I drove in & the person who answered the phone said that if I…read moreshow up in 15 minutes I would be helped right away. I got there in 7 minutes & she tells me that I have to wait for 45 minutes as they got booked. Not a happy situation ... she didn't give me an appointment when I called & said it was ok to walk-in & was not kind or considerate to accommodate her mistake by giving me wrong information. Sad by her behavior & I don't care attitude.

Shady business practices! Buyer beware! I booked an…read moreappointment for a facial. I called the day before to cancel due to Covid. After I hung up I saw that Purule tried to charge my Venmo card $13.60. I called them back and they said there is a fee for cancellation. I was unaware of any kind of fee and asked if they had my signature on file stating that I was notified of such fee. the girl that answered the phone said they have forms in the computer that state their policies. Ummm, so that would be a no. I also informed her that I did NOT give them permission to use my Venmo card for random charges. Debit and credit cards should not be kept on file. They also don't allow you to use your credit card to charge a tip. They only take cash. Also suspicious. it's so unfortunate that they lose customers over shady business practices because some of their techs are great.

Caren did a wonderful job with my tricky hair on the first try! I have long red hair and all of the…read morequirks that that entails, so I'm always a bit nervous when sourcing a new hairstylist. The salon is clean, tidy, and stocked with a variety of good-quality products that Caren neither under- nor over-uses. Caren actually cut my hair dry first (something no one has done before, but something I'll inquire about from now on) and only once she was mostly done washed, did a little tidying, dried, and VOILA: I have a haircut that settled perfectly day-of and, more importantly, has settled perfectly every day since. I'm low-fuss when it comes to my hair (I wash with a little shampoo and ton of conditioner, and maybe use little leave-in coconut oil before air-drying, but that's about it). Caren's cut works perfectly for my normal minimal-maintenance days, and frames my face more nicely on days when I play a bit. Best yet, Caren's cut cost half of what a comparable job in San Fran would cost! If only I could take her back to the Bay with me, I'd have Caren cut my hair forever.

I came here a couple of times about 2 years ago because of the glowing 5 star reviews…read more Unfortunately, my experience wasn't so great. Caren is a lovely person; however, the last time I went there she decided to cut my baby hairs on the side of my face (I'm not white, so I tend to have quite obvious baby hairs) and honestly ever since then they have been a total nightmare to deal with; just 10 times worse. Never went back.

I came here recently trying to find some holiday presents for a loved one with mature combination…read moreskin, and I was not disappointed. The sales associates were all incredibly friendly and helpful, and the store was filled with enticing skincare goodies (including a shelf of products "specifically for men"). Joia has become my go-to beauty destination right here in Northampton!

I had the best facial of my life here today! The Dr…read more Hauschka products (a very natural line from Germany) left me glowing, and Jaime the aesthetician, who works at Dr. Hauschka's U.S. headquarters, was a lot of fun, terrifically knowledgeable, and highly skilled. This store also carries a much-too-enticing array of natural and organic beauty products. A true gem.

Leslie is a true professional and eyebrow artist. I drive from VT to see her regularly and am so…read moregrateful to have found her. She is truly gifted and helps me put my best face foward. She understands facial shapes and knows just where your brow should arch. Also worth mentioning she is one of the very few people I trust in the bikini area! Leslie offers a multitude of services including facials and eye lash tinting.

Desperate to tame the overgrown bush I call my eyebrows (yeah, save it, perverts), I walked into…read moreSkinsations on a rainy Friday afternoon. Once I entered the room after some difficulty with the door, I asked the woman who had been watching me whether she took walk-ins. "Well, I have a full schedule today, what did you want done?" "My eyebrows," I said, pointing to the overgrowth of hair where my brows had once been. "That's easy enough!" She quickly explained that her next appointment was running late and whisked me behind the divider into the other half of the room. It was only then that Leslie and I exchanged introductions and she gave me the fastest and most painless waxing job I had ever had done! After ten minutes, she handed me a mirror. Not a single hair was out of place; my brows were tidy and nothing close to the monstrosity they had been. All for the same price I had been paying before! Leslie is a professional, friendly woman that KNOWS HER STUFF. Meeting her was an absolute pleasure and you can bet that this is one small business that I will continue to support!

I visited for the second time, and every time I feel at ease. The place is very relaxing, and…read moreJennifer is very professional and attentive. If I lived here, I would visit more often. Very relaxing

I have been going to Mind Body & Skin for years for my eyebrows waxed and only trusted the owner…read moreJenna to touch them. I also got an occasional facial and massage done and both services always exceeded my expectations. I recently had my eyebrows waxed by Kaleigh several times and she is amazing!!!! I am very selective on who I allow to touch my eyebrows and her ability to be consistent each visit with the end results and be able to have a conversation with her customers at the same time is real talent! I never have to check my eyebrows when she is done because she is that good! I would recommended Mind Body & Skin to anyone because not only is the owner extremely friendly, she is passionate about her business and takes pride in the services that her clients are receiving by only employing talented staff.

Great service and quality employees! It's very clean, they have plenty of options to choose from…read more They are flexible with plenty of times to choose from to best fit your needs. Plus, the location is perfect for if you want to grab food afterwards.

Very clean, and professional. I see Rocio for eye brow threading and I have never been disappointed!read more

Katie is absolutely FABULOUS. She's smart, kind, flexible and extremely professional. She's quite…read morewhen you're tired or need to relax and she got the BEST laugh if you want to chat. It's a little bit of me time and I always feel great when I am done. I first met her because of Groupon and have now sent my best of friends to her. She is worth every penny.

Had a spray tan done here a few times and eyelash extensions. Great experience. Would recommend to…read morea friend.

Had my nails done on Wednesday Dec 31. My first time going there. I will not be returning. One nail…read moreis already chipped and they are rough and sharp. My nails are softer the usual and will not make it do 3 weeks. praying I don't break a nail!!!!

This is the best nail salon in town! Kim does amazing manicures and pedicures. I Highly recommendread more