Was driving through with a teardrop trailer when the hitch popped off and I swerved off the road. The wheels on the trailer were bent at alarming angles and untowable. I called around trying to find a place that could repair it so we could continue our road trip, and settled on this place. Jason was very understanding and did his best to come up with the fastest solution, which still ended up taking a week due to the part they needed. That news was very dismaying, and I thought maybe we could just take the busted trailer home and get it repaired there. Jason then went above and beyond, calling around for places we could rent something to carry our busted trailer home instead of waiting around in Albany. Being such a small town, nothing was available. We finally decided to suck it up and let them fix it here. He then began calling around for places to stay that allowed dogs. Such a nice fellow! Very attentive despite his hectic work schedule and people constantly demanding his attention. When we finally got the trailer back a week later, it was good as new! Great work. Kudos also goes to Nick, who dealt with me bugging on the phone about getting the thing fixed sooner and complaining that it was taking too long. He remained patient and calm, despite my obvious frustration. Also to their trailer repair guy (Todd?? I'm sorry, I'm bad at remembering names when I don't have a business card in my hand.) thanks for the excellent work! We towed the trailer all the way down California without any further problems. The entire staff there is very professional and accommodating. I recommend this repair shop! read more

These guys kept on going until they figured out what was wrong with my van. It took three times going, but they never gave up, and they treated me fairly and with a lot of kindness and respect. I highly recommend Stavros Auto Services to anyone that wants the job done right and they will not pull a fast one on you like most other Auto Services places do. I personally want to thank Jeff for all his hard work figuring out what the problem was and fixing it for me. I will only take my vehicles to Stavros Auto Service because no one else can compare to their knowledge, respect, workmanship and prices. You will be happy too with the wonderful service you will get from here, and if you need a lift home or back they will do that too! read more

Replaced my door with a used one that had a worn out window regulator, so 6 months later I am paying another $300. Also I went ahead and tried to make an appointment with them anyway (since they had already diagnosed the problem) but they never called me back. It's for the best, I'll never go back there. There were some other issues but I'll leave it at that. read more

Two visits to this business. One for an oil change and the other time for new tires. Scheduling by phone is easy. Both visits I found the reception to be courteous and respectful of my time. They got my car in and the work done correctly. I will use this business again for service on my passenger car. read more

We have used dean and Jason for years. Personally and for our business fleet. This shop is top notch. They are good people. They have fixed our broken down vans, replaced windshields, painted our cars and arranged all the insurance dealing. I would never even consider using another shop. Thanks guys for always taking care of us!!!! read more

Dean Stavros RUINED MY TRUCK! His shop got over $6,000 because my truck was vandalized and they had were supposed to take the dents and repaint my truck. Well sure enoughmy truck was repainted the WRONG COLOR! It used to be charcoal grey and they repainted it dark silver and didn't even paint the top of my cab where you can see the two color differences also they were dancing my truck that they didn't fix that were painted over even though they got paid to fix them after going round and round with Dean he told me to bring my truck in and I did and I set an appointment with him to come in and have him walk around the truck so they could make the repairs and when I came in and said I'm busy you have to come back another day after I'd already been in there for 5 times for the same thing lucky for me I got recorded statements of our conversations where he admitted fault that he painted my truck the wrong color so I will take him to court and get my money back read more

Stavros Auto Services - Ruined my truck painted entire truck wrong color! - Auto Repair Near Me - Albany, Oregon

Very bad experience. Estimate for brake job was very high and when I complained they said "Have you seen how much a new truck costs these days?" my overall impression is that if it weren't for insurance they wouldn't exist. Avoid at all cost. read more

We took our daughters car there in January 2017 to have her head gasket repaired. She took it back in July cuz it was overheating and they replaced a coolant hose. She took back again in October to have an oil change and some motor mounts done and told them then that it seemed to be running hot to which they told her they couldn't find anything. She called in November and told them it was overheating and had to have it towed to them they told her they had to replace the water pump and all radiator hoses. They also stated that she needed to have the timing belt changed even tho it had been changed when they did the head gasket job. They said they test drove it 8 miles in town. When my daughter when to pick up her car she got to the freeway almost home and the car was already starting to over heat again. When we tried to call them to get them to fix the car they at first would not return calls them finally they told us to take it somewhere else and have it fixed. Finally after much coaxing we were able to get them to tow the car back to their shop in April and they find out the head gasket is bad again and are not willing to take any responsibility for this. Instead they say it is my daughters fault for letting it over heat when she never drove it once it started to over heat. Now my daughter a new mother and full time student with 2 jobs has no car and stavros could careless. They also I might add tried to tow the car back to her without first calling to see if she was home.... it's to bad you even have to give a star otherwise they wouldn't get one from me. I have since called 3 different shops and not one of them have said what stavros has done is right. Mostly because there should be a warranty still on the original work. It's to bad they can't take responsibility. read more

my fire engine red ford flat bed truck was over sprayed with yellow paint on a job site near Albany the painting contractor took care of everything just like they should have. but Stravros did a lousy job of cleaning the paint off the truck, still have yellow paint on the glass sides and top of cab and on the chrome grill. I would not take my truck back to them for any kind of work. there workmen ship was completely lacking read more