Called AAA because my car wouldn't start and a technician from Bob's Auto Repair came to my rescue!…read moreHe got my car started within 30 seconds (making me feel a little silly!), was very friendly, and took the time to explain what he thought was going on. Something was wrong with my starter, which I had never heard of, so he popped the hood to show me. Even though he did not know where the starter was in the make and model of my car he helped me look for it and explained what it did. I think car repair companies get a lot of negative reviews on Yelp because, frankly, repairing cars is expensive and it's easy to feel crummy! Don't let the less than perfect score on Yelp deter you, it seemed to me that the workers of Bob's Auto Repair are honest and considerate.

I submitted a towing request through AAA, and Donovan was on the scene in EIGHT MINUTES. I was…read moreexpecting to wait at least an hour! I am still stunned.

Worked with Kia roadside assistance. Came promptly as scheduled. Helped get the EV started with a…read morebooster. Then waited until I decided to have the car delivered to the dealer. Very patient while I considered my options. Was able to load and transport vehicle professionally and carefully. I am extremely pleased.

My experience with Trusty Auto Repair was bad. I would not recommend them…read more Summary: * Poor communication and customer service * Work was done without quoting a price or getting my OK * A used part was used in the repair without telling me in advance and without giving me the option to go with a new part. If there had not been a problem with the part, I would not have known about it until I picked up the car * Took three full days to complete work * REFUSED TO TAKE MY CREDIT CARD BECAUSE I "HADN'T BEEN NICE" AND MADE ME PAY $1740 IN CASH TO GET MY CAR BACK. I made an appointment a week in advance (they don't seem to be very busy; they had openings every day of the week) and dropped my car off at 8:30 AM, as agreed. I waited for a call; after 4 hours I called and was told that they hadn't even looked at my car yet. They said they would call back in an hour... an hour and a half later, I called again and learned that they had gone ahead and done a brake job ($275 parts, $180 labor) without quoting me a price or getting my OK. They diagnosed a sound I had been hearing as a bad ball joint and steering knuckle, but because they had started so late, they had to keep my car overnight. The NEXT day, no call from them. I called at 2 PM for an update. They said they were still waiting for a part. At 4:45 PM, Chris the owner called and said that the used part they had received was damaged and unusable. OK, that can happen, but again, if they hadn't wasted half a day, maybe this could have been resolved by now. BTW, this is when I found out they were putting a used part in my car. They kept my car for a SECOND night. The THIRD day, no call from them. I called at noon and was told they still didn't have the part, they were expecting it that afternoon, but my car might not be ready until the following today. I was upset and said they should make my car a priority as they had already had it for two and a half days. The guy at Trusty said, "there's nothing we can do." I said, sure there is, you can tell me that as soon as the part comes in, you will install it because I have been waiting so long. Nope. At 3:45 PM, Chris the owner calls me and tells me that my car is ready - BUT I will have to pay cash. When I asked him why, he said, "you haven't been very nice". When I picked up the car, I asked if he was requiring cash as punishment for complaining about the poor service. Chris just smiled - I'll take that as a yes. He certainly didn't deny it. Chris told me that he has had a lot of problems with people paying by credit card and then telling their credit card company to withhold payment because of a problem with the service performed. That is certainly a red flag - "a lot of problems" with people saying that Trusty Auto Repair's work was not acceptable. That has to make you wonder. Banks don't withhold payment lightly. Fortunately, I was in a position to be able to pay $1740 in cash - if you are not, you might not want to take the chance that Chris won't like your attitude, either. There are a half dozen other repair shops in Corvallis that can do the same work faster, certainly no more expensive and without having to worry that the owner will hold your car ransom because you had the nerve to speak up about poor customer service. I will be using one of them from now on, and I recommend you do the same.

Always an excellent experience at this place. They have worked on my vehicles for years. Honest…read morework for honest prices. I send all of my friends here and every single one has been extremely satisfied.

Nothing is worse than losing keys at my son's graduation at OSU Friday night. I was lucky to have…read moreDustin who came within 45 minutes to help. He stayed to make sure I was safe and did everything he could ( even gave me a number to a locksmith for new keys) Obviously my car was going to get towed and he was kind enough to discount the price! He is definitely a guy who understands the situation I was in. I know he did everything he could to save me money. If you get towed please pray that Justin is the one who helps you!!!

They were kind and polite according to my wife who needed their assistance. They were helpfulread more

The morning started off bad when my Vette died in Albany. I called Roger's and they sent out Nate…read more Thank you for sending Nate! Great guy, had the right equipment to handle my classic, and he is extremely good at what he does! He hauled me and my car home without a scratch. I sure appreciate getting help from someone who really cares about his customers and knows his stuff! Hope I don't ever need his help again, but he will be the first one I call if I do!

We broke down and AAA called Roger's. Our driver CHRIS was fantastic. He was friendly,…read moreknowledgeable and very helpful. We wish everyone could have Chris assist them during difficult times. Great job Chris

Great service on a Sunday! Mackenzie was awesome!…read moreThanks again!!!! Blowout tire, new car didn't come with a spare or tools. She saved our bacon!

We requested a tow through our Allstate roadside assistance program and they sent the last resort…read moredoing for us. They picked up our vehicle in a timely manner, actually much shortertime than we thought we would have to wait. The driver was on time. The driver was nice and polite. Our insurance messed up the address for delivery and neither the driver or the dispatcher seemed upset by this fact. We would not hesitate to use last The Last Resort Towing in the future.

This shop is amazing! Our daughter had a dashboard engine light come on and had it diagnosed at…read moreAutoZone. I called the shop and they suggested she stop by with the diagnosis code for review. They triage her car and provided several recommendations, including having the dealer look up the VIN. The dealer replaced the part for free under an extended warranty. Being out of town parents, we really appreciated the guidance and recommendations. We will recommend the shop to all of our friends!

Okay so I've been looking for a good honest repair shop since the one I thought I could trust…read morepadded a bill by $350.. Chuck was recommended to me and ... oh goodness am I happy he was. I have found my honest shop My Dad was a mechanic and I know what to look for.. Chuck is probably the best mechanic I've met in a long time and he has a new regular customer.

I have used Beggs Tire several times. I find them to be honest, efficient and organized…read more They even told me at one time that I didn't need tires and could go another 5000 miles. That cost a sale short term, but gained a customer for life I like to support a local business and found them to be more reasonalbe than the nationwide franchisel

The service at Beggs was amazing. When the opportunity arose to come through for me, they did!…read moreThank you to Troy for helping our family out!