Bob was amazing from start to finish. Quality windows at a…read moregreat price. The job was done in a timely manner. He was accommodating and kind to a fault. I would highly recommend this small business. What a delight . Thank you so much for the dramatic home improvement. The windows are exceptionally amazing !!!!!!

Just had a few windows replaced by this Company and they are great. I had a few quotes from the big…read morebox retailers and they are so much more expensive. Bob came home and gave a no pressure quote. I call him the next day and in a matter of three weeks my project was completed. Great company to work with. Highly recommend it.

Incredible response time, was available for an estimate quicker than the window replacement…read morecompanies (who told me repairing the cracked glass was impossible and quoted me $10k to replace). Was able to fix two cracked windows and pointed out a window that had a broken seal, which they also fixed for significantly less than replacing one window. Jon was professional and kind. HIGHLY RECOMMEND!

After researching several window companies, I ultimately chose Window Door Pro for my project,…read morewhich included replacing my original 1976 white casement windows with ProVia Aspect windows and installing a new ProVia sliding glass door (replacing a patio door that had been installed by a previous owner in 2011). From the beginning, Robert stood out because of his extensive knowledge of ProVia products, window installation, and the industry as a whole. He took the time to answer my questions and explain my options, which gave me confidence that I was making the right decision. The installation itself presented an unexpected challenge when the crew discovered that my original windows had virtually no existing frame. They had to build new framing, which required additional lumber, but it was the right solution and not entirely unexpected given the age of my home. I was also impressed that the team completed the installation of my second-floor condo in under five hours without using scaffolding. They also went above and beyond by concealing some unattractive roof flashing that had always bothered me, which made a noticeable difference in the finished appearance. The final result looks fantastic. I've received numerous compliments from neighbors and even other contractors on both the style of the new windows and the quality of the installation. No project is without a few hiccups, and I did have a handful of post-installation issues. Shortly after installation, the secondary bottom lock on the sliding door would not engage, the screen needed adjustment, and the door required more effort than expected to close and lock. Robert personally came out, adjusted the sash and locking mechanism, and the door now glides effortlessly and locks exactly as it should. On another visit, Robert replaced a weatherstripping bulb seal on one of the casement windows that had been manufactured too long and wasn't sealing properly. He also cleaned adhesive residue that had been left on the exterior glass after installation. While the cleanup inside and around the work area was very good, the adhesive marks on the outside of a second-floor window were difficult for me to access, so I appreciated that he came out promptly to take care of them. Overall, my only suggestion would be a more thorough quality-control inspection immediately following installation. While I understand that new windows and doors may need minor adjustments after settling into the home, catching a few of these items before the project was considered complete could have eliminated a couple of return trips. What truly sets Window Door Pro apart is Robert's commitment to customer service. He stood behind his work, responded quickly to every concern, and made sure everything was corrected to my satisfaction. It's refreshing to work with a company that doesn't disappear after the installation. I would confidently recommend Window Door Pro to anyone looking for quality products backed by exceptional service. The only reason I did not give a five-star rating is because I believe a more thorough quality-control inspection immediately after installation could have identified and corrected these minor issues before they became service calls. That said, Robert's responsiveness and dedication to making everything right were exceptional, and I would not hesitate to recommend Window Door Pro to others.

I had a time sensitive need to replace two windows. They were not standard size and needed to be…read morecustom ordered. I shopped around, and decided to go with Robert. He came out, was well versed on window styles in the neighborhood and our home and matched it accordingly without being asked. He was very communicative, understood the quick turnaround needed, expedited the custom order with low expedited fees, and he installed them the day after they arrived. Best of all, he went above and beyond in coming out a separate time to look and quote one of the other windows in the house that would fall spontaneously. It ended up being a fix that could be taken care of immediately, and he did it at no charge. I really appreciated that beautiful, quality work that he did. He has a great company and stellar customer service with quality work.

A mixed feeling about this. I wanted the patio door adjusted, but that "couldn't be done." I wanted…read morea new lever on the door lock, but it wasn't done. the double lock on the door was replaced and works fine now. But the charge of $220 seemed high. I think we are going to look elsewhere for our next patio door problem.

They arrived as promised and quickly fixed the problems! I was impressed on how fast they solved my…read morescreen door issue. Took less than 20 minutes and cost me pennies. I couldn't be more surprised . Great job and highly recommend them!

We recently had 2 home projects done - front door with side lites and kitchen garden window. Dan…read morewas a pleasure to work with and very responsive! Also, his crew did high quality work. We're so pleased!

They did a fantastic job on a new picture window, including coming back to correct the wrong color…read moretrim which was partially my fault! They had already received full payment so could have easily made things difficult but came promptly and cheerfully and did some extra caulking on other windows too! I would definitely use them again

Remove and Replace siding..have had to redo or have things redone/finished already ..no…read morecommunication once they got the down payment with signed contract the sales person ghosted me I had to make myself a pain in the ass moved up the food chain in management to find someone who got stuff done but it still took a lot of time and effort with a few MIA days on their part with no communication to get a reply on any questions took days at times the left hand has no idea what the right hand is doing..had to have some structural work done (tuck pointing) they were to comeback and finish like one panel..They have been ignoring my calls to the point of Oh we are sorry and wIll pass the info along and someone will get back with you to resolve and Im still waiting . They have not finished a new overhead garage door trim and a panel on the front of the building to be hung . The quality of workmanship ... meh ..50/50 ie covering holes in the underlayment base with tyvek and tape in stead of cutting a patch/plug to fill the hole securely kinda slip shod ignore lots of small things no attention to detail..They charge TOP DOLLAR but really don't deliver they are actually a factory authorized dealer thats the main reason I choose them means nothing..Ive had smaller contractors do a much better job. Would I use them again or recommend . NOT !!!!!! They did call once last minute said they were on their way over to finish with no warning or heads up " we'll be there in 10 minutes" Problem was I was heading not of town and materials were locked up and I dont trust em to be alone had to cancel I had to cancel the appointment . Update So made it thru a winter unfinished and the some of the caulk is starting to separate going to have to be redone. The last contact I had from them was Feb. 4 2026 from the owner saying he was going to check it out to see what the situation was and get back to me. Never happened !!

I don't know about their windows, but when I stopped in to discuss windows for my home, they were…read moreVERY rude. It was surpring to encounter that treatment especially since I really want some new windows.

I had a screen door that the puppy had ripped let's say more than 2 years ago and it had been…read moredriving me crazy that I couldn't leave the door open. I searched for a company in the neighborhood that had great reviews and found Screen Medix. I called and left a message and heard back from them the next day with an apology that it took them so long to call me back. I thought less than 24 hours was great! They sent me an estimate and once I agreed to the estimate they scheduled an appointment with a 2 hour window for the very next day. Riley texted me to let me know he was about 20 minutes away and showed up shortly after. He was quick and the pet screen looks great! I was very pleased with the service and quick response!

I had 3 sliding patio screen doors that needed to be rescreened. When I took the doors off, the…read moreinternal plastic corner pieces on one of the doors cracked due to age (i.e., brittle). Unfortunately, these types of doors are no longer made and are different than what is currently sold. However, Tobi was able to design and 3D print the corner pieces with carbon fiber so I didn't have to replace the doors (which were otherwise in good shape). Great work by Tobi and his team!

Great service. Did exactly what they said they would do. Everything went well.. Kevin is very…read morehonorable. Had some little things that were not right but he immediately made good on them.

Kevin came out quickly to check out a roof leak and was beyond kind in explaining the issue! He…read moretook pictures and treated us with more respect than any other roofer in our experience. Definitely reach out to this company for your roofing needs!