John was very quick to respond, provide options and a clear estimate with a good price. He…read moreinstalled both a new window screen and a replacement screen for a rolling screen door. He worked very quickly and cleanly and even helped me find information about a storm door. I highly recommend Stay-Put Screen Replacement.

John installed 5 screens in my house yesterday. He did an impeccable job installing the screens…read more He was very thorough, and didn't wish through the job. His pricing was very fair, and I most definitely will use his services again, and also recommend him to others.

Asked Louise for a quote to repair/replace the broken spring assemblies that keep the sashes up…read more She scheduled my appointment for someone to come out from 1+ hour away to give me a quote a week after my call. I told her to save her company a trip that I would send pics of the spring assemblies so someone could potentially come prepared to fix on the quote trip. The quote person showed up between the 2 hours they were scheduled for. The person did not have the pics that I sent to Louise. They talked about replacing existing hardware with another window manufacturer. The quote guy, Steve, said their service people are in Rockford area 2-3 times per week. While I waited 2 days for the quote I googled replacing the spring hardware. Parts are available at Lowes and Home Depot for less than $50. The quote I got from this unprofessional small business was for $900. DO NOT ALLOW THIS COMPANY TO PROVIDE SERVICE ON YOUR WINDOWS

These folks were super helpful fixing a broken window that I need repairs on. They were able to…read morereplace the glass on the sash. Customer service was very good and they were friendly. I was not sure how this was going to go and they came out within a day to measure everything up and get a quote to me. I received a fair quote the next day and was full replaced better than new writhin about 7 day. I would recommend using these folks for any repairs that you may have. Thanks

Really helpful and thoughtful guys start to finish, reasonable prices, definitely going to be…read morecalling them for other projects

Peter Pane's does excellent window work - they're an independent business bringing lots of…read moreexperience to the table and will really take care of you! I needed two compliant escape/rescue windows put into Chicago basement bedrooms to replace some older double-hung windows that in no way left a big enough opening for folks to get out. Despite some less-than-enthusiastic responses from other companies, Peter Pane's responded promptly to my job request on Yelp and Ron (who has 40yrs of windows experience!) scheduled to come onsite only a few days out for a review of my needs and to give a firmer quote. One of the window frames was too small for a legal-sized rescue window to just be swapped in, but when I explained my goal to meet code, Ron was able to think through some more difficult-to-install and less common options to put in a larger window (I ended up going with a casement window there and taking out existing framing). I also had concerns about the more common type of window suggested for the other room (he was trying to be price-conscious for me because it's a large one) - and he was concerned about longevity if I got something like a reverse hopper window because of how close to the weight limit that one would be. He was able to suggest a Tilt & Turn window instead, which is uncommon in the States but was exactly what that room needed! Both windows required a custom order and Peter Panes pushed the manufacturer to get the windows made as quickly as possible for me since I was planning for occupants soon. Both windows were done at the earliest point in their estimates (about 4wks) and they scheduled install ASAP. Jensen, Connor, and Ron showed up at my place last week with both windows in tow. We had originally thought some drywall work might be required to fit the expanded window into the first room, but these guys were all pros and were able to adjust the framing and finagle a change in the latch direction on the casement window to make it fit perfectly without having to cut any drywall! They made sure to keep some of the original framing as a template to make a new exterior that matched the arched brick lintel so the outside looks great, too. The second, larger window went in easily and they were meticulous with sealing the outside with foam and the inside with high-quality caulk along the edges. They left the space completely clean, were easy to work with, and were both respectful and non-patronizing (particularly if you are a woman hiring contractors in Chicago, you may unfortunately know how rare that can be!). Both windows look great and work just like I need them to be escape/rescue window code-compliant. The process was smooth from beginning to end, the team was efficient and cleaned up after themselves, and they brought a lot of knowledge to the table. I can definitely sleep at night knowing they helped me get just the right windows with a high quality install and at a fair price. If I ever have any more windows replaced, I will absolutely be calling the team at Peter Panes.

Remove and Replace siding..have had to redo or have things redone/finished already ..no…read morecommunication once they got the down payment with signed contract the sales person ghosted me I had to make myself a pain in the ass moved up the food chain in management to find someone who got stuff done but it still took a lot of time and effort with a few MIA days on their part with no communication to get a reply on any questions took days at times the left hand has no idea what the right hand is doing..had to have some structural work done (tuck pointing) they were to comeback and finish like one panel..They have been ignoring my calls to the point of Oh we are sorry and wIll pass the info along and someone will get back with you to resolve and Im still waiting . They have not finished a new overhead garage door trim and a panel on the front of the building to be hung . The quality of workmanship ... meh ..50/50 ie covering holes in the underlayment base with tyvek and tape in stead of cutting a patch/plug to fill the hole securely kinda slip shod ignore lots of small things no attention to detail..They charge TOP DOLLAR but really don't deliver they are actually a factory authorized dealer thats the main reason I choose them means nothing..Ive had smaller contractors do a much better job. Would I use them again or recommend . NOT !!!!!! They did call once last minute said they were on their way over to finish with no warning or heads up " we'll be there in 10 minutes" Problem was I was heading not of town and materials were locked up and I dont trust em to be alone had to cancel I had to cancel the appointment . Update So made it thru a winter unfinished and the some of the caulk is starting to separate going to have to be redone. The last contact I had from them was Feb. 4 2026 from the owner saying he was going to check it out to see what the situation was and get back to me. Never happened !!

I don't know about their windows, but when I stopped in to discuss windows for my home, they were…read moreVERY rude. It was surpring to encounter that treatment especially since I really want some new windows.

Their team came in and fixed all the broken parts of 20+ windows in under 2 hours. They were super…read moreclean, really nice, and refreshingly honest. I'm thrilled with how it turned out! Windows that haven't stayed open for years, can finally be used again. Biggest thing for me is they aren't drafty anymore and that's gonna save money. This cost was a small fraction of getting them replaced. Highly recommend!

On time, reasonably priced and amazingly friendly! They've repaired and re-screened my windows in…read morethe past -- and when I asked them to come and take a look at my balcony door that wouldn't open - they came (on time) took a look, and got it to open - all without even charging me! Highly recommend them!

Bob was amazing from start to finish. Quality windows at a…read moregreat price. The job was done in a timely manner. He was accommodating and kind to a fault. I would highly recommend this small business. What a delight . Thank you so much for the dramatic home improvement. The windows are exceptionally amazing !!!!!!

Just had a few windows replaced by this Company and they are great. I had a few quotes from the big…read morebox retailers and they are so much more expensive. Bob came home and gave a no pressure quote. I call him the next day and in a matter of three weeks my project was completed. Great company to work with. Highly recommend it.

We used Arax to replace 12 windows in our condo. They did a great job. Very accommodating with our…read morechanging schedule. Installers worked all day on a Saturday custom fitting the glass into the existing frames. Hard working and very pleasant to work with. Alex who estimated the job was informed, complete and helpful throughout the project. I am very happy we chose Arax for our job.

They did a great job they were on time and they fix everything. Highly recommended…read more Good quality

These people are terrible so unprofessional they shouldn't be in business Academy waiting there for…read morea long time while he was doing paperwork, then spoke to me really cocky like if he knew me.

Do Not buy from this company as Troy Starkey, owner, is a liar and doesn't stand by his word. He…read morewill back stab you at a moments notice. I contracted them to install Provia windows for my home and he stole a 50% deposit and delivered and installed defective windows. He only installed 4 out of the 5 windows that I ordered and put a deposit on. On top of it, they were defective, but he still installed them. The final window was going to be installed the next business day, but he conveniently decided not to install it. Then, He ghosted me for 45 days after continuously contacting him for a status update, as he was supposedly working with Provia, which he wasn't. Lies after lies. He is highly unprofessional in his business dealings and told me he would NEVER do such a thing to me in 1:1 conversations. Based on this, I entrusted him and gave him a $3500 deposit hoping that he would stand by his word and deliver the windows that I paid for. On top of it, He installed the windows incorrectly and they are leaking air and he doesn't want to own up to his worksmanship issues and fix the issues like a normal dealer would do. This is a company you want to stay FAR away from, as I have incorrect windows installed and he will not take care of any defects or issues with the window mfg. He has stolen my deposit and washed his hands from fixing the issues like a normal business owner should do. There is a right and wrong way to handle any situation and he takes the high road with providing customer satisfaction. I warned you of his shady business tactics!!! RUNNNNNN