AVOID THIS BUSINESS AT ALL COST!!! I would give zero stars if that was an option on this site. I…read morespoke to Buffalo Niagara Vacation Rentals owner Sergio Rodriguez yesterday, 07 July 2022 in reference to having booked a Lake Ontario property directly a year ago. Sergio is the new property manager for the house located at 381 Ontario St in Wilson, New York. I advised Sergio I have existing reservations which I made last year for this property which he is now managing. He ignored my concerns and hung up on me, despite having been made aware of a double-booking on 11 May! Nobody was going to contact me. If I didn't reach out to Sergio to confirm my reservation, I would have flown across the country with my family and showed up at this vacation rental without ever being notified or having my (substantial amount) of money refunded. As of this date, nobody is refunding my money for services not rendered. It's now a court battle to recoup thousands of dollars in stolen vacation money. Sergio knew 2 months ago I had this reservation and has done nothing to reach out to me to correct this error which is obviously his doing. He ignored this double-booking. Stay away from this "business"!

Hello there. After taking some time to reflect on this past weekend and trying to put my emotions…read moreto the side, I wanted to write to tell you about our experience with 500 Pearl. From the time we had signed our contract with AnnMarie Taft then Dianne the wedding was over we have had nothing but issues and hurdles to overcome. I have written bullet points to write out our struggles. Beginning with Annmarie Taft Got us to sign after pressuring us to pick a day saying that the days are filling up then disappeared Turns out she left-No one told us even after multiple emails I had to finally call the venue after months of trying to contact and then they told us she was no longer our coordinator then we were paired with Dianne after meeting with Dianne, things Annmarie promised could not be followed through on such as gold chairs per Dianne Working with Dianne Unorganized and unavailable Before Wedding Kept mixing us up with the other couple getting married Asked us what we want on marquee sign which was for the other wedding Kept forgetting details we have already discussed with her via email and in person After multiple errors during emails i sent a neurotic itinerary/day diagram of every little detail and she (in email) messed up table arrangements placing my parents in the back of the room we have also had multiple in person meeting that she came completely unprepared for and met us with a blank stare Rehearsal dinner Officiant had to take over running through the ceremony because Dianne kept messing up the order and did not know how it should go was asked multiple times this night by myself, my party and my officiant if the wxyz bar would be quiet for our ceremony and was met with "oh absolutely!" waited three hours (until 1130 pm) to get extra pillows and blankets for the bridesmaids Walked into our rooms multiple times without knocking Day of the wedding Woke up to realize that neither the upstairs shower in the girls room or the downstairs shower in the guys had hot water so didn't have enough time to shower before events Couldn't find our decorations or cookies although they were dropped off that day, had multiple excuses Couldn't find the 3" candles I had brought in and put in the storage room she told me to put them in Told us she couldn't help us day of wedding because she was giving a tour unable to get into conference holding room (Iocked) to grab our stuff after first look, Dianne nowhere to be found front desk unable to unlock due to not having keys to unlock it for us and didn't call anyone to help (left without our stuff) After first look Dianne sent bridesmaids to the limo, did not relay to groomsmen, did not relay to groom and I all waiting in the lobby looking for bridesmaids/ Dianne nowhere to be found, front desk had no idea where dianne had the limo park. Groomsmen running around looking for limo couldn't find dianne delaying us for photos Nowhere to be found when needing coordinating she needs an assistant and a headset so she can communicate with all areas. There should be NO calling the front desk to find her Ceremony in the exchange room: told us that the bar would be closed . The curtain would be drawn to the ceremony room to make the big entrance and shut when the ceremony went on-didn't happen . It was so noisy at the bar no one could hear our vows. Very sad and unprofessional. it was extraordinarily loud and so embarrassing my officiant wanted to stop the ceremony Due to the noise volume during the ceremony she told me she'd give me a mimosa bar for breakfast knowing that I'm expecting a child and can't drink We were told there would be staff in the lobby and at the elevator to guide our guests to the ceremony and guide our guests to cocktail hour by Ann Marie and Dianne. There was a small sign that we noticed when touring with Ann Marie in the lobby stating there was a wedding. No sign for us, no ushers for us. The groom and I had to go around to our guests to help them get to cocktail hour When our elderly family members who walk with a cane asked for directions for the ceremony. The front desk told them the stairs are "right there." Placed seating chart on wrong side of the room Messed up head table seating (i fixed during cocktail hour) Locked the keys to our cardbox inside the box Gave us no walkway to enter the reception Desserts were put out during cocktail hour instead of after dinner. My mother in law had to hunt her down and her answer is we always put them out now. since when is a dessert table placed out BEFORE dinner Our cake sat out the entire night. Before leaving the venue I had to ask multiple times for them to wrap up our cake and put it in the fridge (buttercream frosting needs to be refrigerated) was told "we'll get to it" The cherry on top Promised us an interior suite for the night of the wedding and put it under my sister and her boyfriend's name instead, My now husband and I ended in a regular room. i highly regret choosing 500 for my venue

From the owner: Located in the heart of Buffalo, NY, 500 Pearl is a vibrant destination that combines modern luxury…read morewith unique entertainment experiences. This multi-use complex offers a little something for everyone, from dining and nightlife to events and leisure. Explore Our Highlights: Patrick’s Rooftop: Enjoy breathtaking panoramic views of Buffalo while sipping on handcrafted cocktails in an upscale yet inviting atmosphere. Spare Lanes: A boutique bowling experience perfect for a fun night out with friends or colleagues. W XYZ Bar: Nestled inside Aloft Buffalo, this chic bar is ideal for casual hangouts, featuring craft cocktails and live music events. Event Spaces: Whether it’s a wedding, corporate event, or private party, 500 Pearl offers stunning venues tailored to your needs. Aloft Hotel: Stay in style with contemporary rooms and exceptional service right in the heart of downtown Buffalo. Whether you’re visiting for an unforgettable rooftop experience, a night of bowling, or simply to explore Buffalo, 500 Pearl delivers a unique combination of elegance, fun, and community spirit. Come see why we’re one of Buffalo’s most exciting destinations!

This is a charming place to stay! The staff was extra friendly, calling me in advance to confirm my…read morecheck-in time, and chatting over breakfast in the morning. I stayed in the tiny single-bunk room and it was perfect for a solo traveler who just looking for a place to sleep. This room has its own little bathroom, and is next to a shared shower. The Guesthouse provides clean towels, a robe, slippers. I didn't get to try the hot tub - next time! Thank you, Buffalo Guesthouse!

From the owner: Built in 1890, Buffalo Guesthouse offers old-world charm and combines tradition with modern…read morecomfort, offering cozy stays for unforgettable experiences in Buffalo. Buffalo Guesthouse is an easy driving distance to Niagara Falls (25 min); Buffalo AKG Art Museum (9 min); the Buffalo Zoo (11 min); Buffalo Bills Highmark Stadium (24 min); Buffalo Sabres Key Bank Center (9min); Buffalo Niagara International Airport (16 min); and much more. Centrally located in the Allentown historic district, Buffalo Guesthouse is just steps from the Buffalo-Niagara medical campus, and within walking distance of downtown!

You cannot find a better value anywhere for the price. Owner takes great pride in providing clean…read moreand comfortable rooms that are tastefully furnished. And the bed was super comfy. The dormitory style bathrooms and showers are kept very clean and sanitized regularly by the innkeeper. The hospitality of the innkeeper and the owner rivals any 5 star hotel.

For basic accommodations that are comfortable and safe, visit the Moreland Guest House. They have…read moreflexible check-in and check-out and are within walking distance to public transportation. Linda make you feel like you are in your house. I will recommend everyone to stay here if they are visiting Buffalo.