I wanted to leave an EXCELLENT review for Alexis Munoz. He recently took the lead on a rodent…read moreissue at one of our properties where we have renters and he was amazing. It was not an easy fix and took many visits to find and resolve the problem; but Alexis was so great. Professional, responsive, friendly, and on time. He even worked on a Saturday for us. I really appreciate his customer service and his attention to detail and his concern and dedication for getting the unwanted guests out of our house. Our tenants are also very happy and relieved. Thank you Alexis!!!

Brantley is a very thorough technician. He always explaines what he is going to do. He is very…read morepolite and respectful. I appreciate the work that he does. I have been with Ideal Pest Control since 2015.

Jason was out today for my regular treatment and noticed that one of my windows screens was down so…read morehe picked it up and moved it to a safe place on my patio so it wouldn't get lost during the storm tonight. I know I can always count on service above and beyond !!! THANK YOU

Fantastic service from DFW Bug. I have been a customer for many years and have a very positive…read morerelationship with this company. The service people are always willing to take the time to attend to the various concerns I may have concerning bugs, snakes and even birds! They are always knowledgable and extremely professional. Their services have met all our needs in the past years of their services. I highly recommend this company.

Waited 6 months until I reviewed, Awesome! Moved into a new build and with all the ground movement…read morearound me I kept finding spiders and bugs everywhere. I chose bc I have dogs and they were safe for them. Months later I find tons of bugs.... Dead around the perimeter but not in my house . Also used the Yelp coupon they honored

While their customer service started off great, this company seems to be unaccountable. After…read morescheduling an appointment 2 weeks out, nobody showed up at the time of the appointment, yet the technician claimed he "knocked." With 2 adults, a dog that barks at any slight noise at the front door, and a newborn in the home - there's no way we would have missed a knock. Their after hours answering service is worthless and rude. Save yourself some time, stress, and money ... and opt for a more professional company.

Kevin with Aloha and Omega Pest Control was awesome. He was on time (I wasn't late!) , and he did a…read moregreat job of explaining my options. He even treated same day when I thought I'd have to schedule another appointment (I thought this was just a quote). Their office staff was great too with setting up my appointments. I highly recommend them. They are professional, reasonably priced, and knowledgeable. If you need pest control, these are the ones to hire!

We called Alpha and Omega looking for a company that would service our Burleson Rent house. I f…read moreyou call them you're likely going to get an answering machine like we did but don't let that stop you. They called us back quickly and were very friendly and professional. They explained that they would come out to do an assessment (we had an ant problem) and then give us an idea what caused the problem and an estimate for treatment. Mark showed up and quickly identified the problem AND what caused the problem, gave us what I thought was a very reasonable estimate to treat the ants and outside all around the foundation. I also went by their office to meet the owner and admin staff right on Renfro. So glad I happened to find this gem of a company, I will definitely have them protect our main house. They are ALL about customer service and that's rare these days!

Contracted with Bluebonnet to eliminate an ant problem I was having in my house. Bluebonnet is a…read morevery small operation, a dad and son business, but I was very impressed. He was here right on time and took care of my problem at a very reasonable rate. I highly recommend Bluebonnet Pest control.

Steve and his son do a great job. They are friendly and helpful and reasonably priced. Bonus that…read morethey are a small local business!

Today we had Erick C. come by and HE SURPASSED MY EXPECTATIONS in making sure he covered our home…read moreinside and outside with treatment and did it with great care especially because we have little dogs in our house. Erick C. was VERY CONCERNED AND CARING ABOUT HIS JOB and I just want to recommend everyone to Alamo Pest Services. Thanks so much!

I was a customer of Alamo Pest Control for nearly 10 years, and unfortunately my experience trying…read moreto cancel service left me extremely disappointed. I sold my home and moved to an area that Alamo does not service. Every representative who contacted me about my cancellation asked why I was leaving, and every time I gave the same answer: I no longer own the home where service was being provided. The problem wasn't the monthly charge--it was the cancellation process and customer service. I was told that I would still be charged for June because my cancellation request was recorded on May 12, even though I recall contacting the company earlier. Regardless, I don't understand why it takes weeks to process a cancellation. There appears to be no clear paper trail or straightforward process for cancelling service. Customers have to speak with a representative, but there is no immediate written confirmation and no transparency around when the cancellation actually becomes effective. It feels like the company decides the cancellation date rather than the customer. What was most disappointing was being told that my contract from 2017 wasn't set to renew until September and that the representative was "graciously" canceling it early. After nearly a decade as a loyal customer, I expected appreciation and professionalism, not the feeling that I was being done a favor. To make matters worse, I was told I would receive an email confirming my cancellation, but instead I received an email asking me to submit a written cancellation request. If written notice was required, why was I instructed to call and speak with multiple representatives in the first place? Alamo's pest control service itself was generally fine. My issue is with the lack of transparency, inconsistent communication, and poor treatment of a long-term customer during the cancellation process. The company should do better.

After buying a bag of dog food from a local retail store, we had a HUGE problem.. Upon opening the…read morebag and emptying it into our dog food container, we discovered it was infested with cockroaches.. I mean REALLY infested! We gave A & B Termite and Pest Control a call to please come out to see what they could do for us.. We noticed roaches had started coming out everywhere in the garage, as well as entering into our kitchen.. Shane came out to take care of the problem.. And did he ever.. It only took one treatment to get rid of ALL of the roaches.. We also noticed some dead spiders as well.. THANK YOU Shane for coming to our rescue!! We will DEFINITELY be using your service in the future to maintain our house to be bug free.. The BEST and MOST THOROUGH bug service we have ever had.. Please give them a call because they mean business!

I hired A & B Termite & Pest Control to come out after moving into a new home and finding that the…read moreshed in back was completely infested with mud daubers, hornets and yellow jackets. IT WAS SCARY. A & B came out and efficiently and calmly wrangled the bloodthirsty insects and allowed me to use my shed! They also consulted on an ant infestation inside the home, provided guidance on removing some old boards that were prone to insect activity and sprayed the yard and house for general bugs/cockroaches. They were extremely responsive via phone and followed up by text the day of the appointment. They are a 35+ year family business and I like having them in my neighborhood.

Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.