The food was excellent - far exceeded our expectations. It was flavorful and fresh. However our server's behavior is bringing the establishment down. He was curt and rude to us and we even heard him speaking rudely to other staff (possibly the chef). He even suggested that another party go elsewhere for dessert, because he didn't think what they offer is good (!)... When he came to our table to take our order he just stood there and said okay - not what can I get for you, or anything remotely polite. He also seemed to be in a hurry the entire time, despite it not being busy. It was easy to hear him questioning other staff in the back about their scheduling for the rest of the day, as if he was too important to be there. This restaurant would be nothing without the women preparing the food, and they should be respected by everyone working there. read more

The food is fantastic. All the dim sum dumplings and buns are great. Pork kimchi are my fave. Love the chive cakes. Jap chae and noodle dishes. Service is friendly but can be frenetic but the food always worth it. read more

I went on Columbus Day. What a joke. I don't normally leave bad reviews, but this experience was disappointing enough that I felt it was necessary. When we arrived, there was only one person a white man working -- hosting, serving, and handling everything. It took a long time just to get seated, and even longer to place our order. I had the Khao Soi Gai. When the food finally came, my chicken was cold and the noodles were hard and undercooked. I asked for it to be fixed, and while the dish came back warmer, the noodles were still hard. The server says i'm not mad at you i'm mad at the people who work in the back. He asked have you had these type of noodles before? Of course I did but not at this restaurant . His excuse was egg noodles tend to be firmer . At that point, I gave up on the meal. The server did remove it from the bill. Despite everything, when I paid, the server made a smart remark that came off as rude and unprofessional, the server made a sarcastic remark about the tip -- as if 20% wasn't enough. If I knew he was going to get snarky about it, I would've left zero tip ! I won't be coming back ! read more

Steam Noodle Cafe - Noodles Near Me - Great Barrington, Massachusetts

Watch out for their pricing! I ordered takeout (shrimp dumpling soup) from their online menu. Price=$8. At pickup, I was charged $18. When I mentioned to the manager that I thought I had been mis-charged, he said "Oh the price online is a mistake. It should be $18. We charge $12 for the dumplings and the broth is extra" and he left it at that. When I asked if they were going to do anything to fix this, he said, "Yeah, I have to speak to my IT guy" . No apology, no offer to adjust the problem in any way. The food here is usually decent and I hate to knock a local restaurant but their customer service is not good. read more

Not able to rate much but we walked in one night. We could see open tables in the back. The unfriendly bartender/host took one look at us and said "we can't seat you tonight". We went next door and dropped a pretty penny. Their loss, we spend a lot of money at Berkshire establishments that treat us well. read more

A little disappointed in some of the flavors. The chicken banh mi was more deconstructed than I expected. It was closer to an open faced grilled chicken sandwich in my opinion. The chili crisp sauce helped to give it better flavor however. The tonkotsu ramen had some decent flavor in the broth but was overtaken by the amount of micro greens. The pork slices were a little dry as well. Lastly we called in for a takeout order and was told about 20 mins but ended up waiting almost 40 mins for our order which was a little disappointing. read more

Stopped at this hole in the wall with my partner when we were staying at our winter home in the Berkshires. We shared the steam buns, which were good but a little cold in the center, and we both tried a noodle dish. They got the ramen with pork while I got a Pho, both were good, but the service was lacking as it took way too long to put the order in and get the food. Would give it another chance in the future. read more

We've been watching a lot of movies while on vacation with Asian cuisine heavily featured. So naturally we were like we need Ramen. So we turned to Yelp for help. It was crazy though there is not much where we are staying in NY. We found we had to go 30 minutes out of state or 30 minutes in state. So we chose steam and just prayed it was what we were looking for. I have good news. It is EXACTLY what we were looking for. I started with he peanut tofu. This is one of my favorite dishes at Penang in Chinatown. Crazily enough I think the dish at steam was better. Perfect crisps of tofu that you dip in the sauce rather than the Penang way where it's used as a glaze. She got veggie curry puffs that were delicious. Then I got a Bah mi with chicken. Normally I do tofu. In fact I've never done chicken before. This was really good. Not sure if it's just never having had chicken before.... I don't think so. It wasn't spicy like the ones you get in philly that have jalapeños on them. We both got Thai teas which were perfect. The restaurant was cute inside and I liked the set up. Nice light jazz led to post Malone. I can do that. My musical taste has a wide range. The town looked like it had a younger crowd. However everyone still disappears at dark. read more

Steam Noodle Cafe - Peanut Tofu - Noodles Near Me - Great Barrington, Massachusetts

Food quality and flavor could use some improvement. The menu is pan-Asian all over the place. Maybe stick to one? Quality is more important than menu quantity. The pad Thai was underwhelming read more

Good buns.we had takeout.pretty good food. The food was taken.food acquired. Pho separated.

The food is a solid 3.5 stars, but not outstanding. The service and ambiance are excellent, however. We ordered the buns. I found the buns doughy and without flavor. The pork bun had nice spicing, but the chicken and mushroom one had none. I had the simple shrimp skewers with mango salad. The shrimp was overcooked and dry, while the mango salad was so spicy that it overpowered all other flavors. My wife's pad thai had tofu at tasted reheated. We put it to the side. Just not thrilled with it. read more

Steam Noodle Cafe - Simple shrimp skewers - Noodles Near Me - Great Barrington, Massachusetts

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The Tom Yum soup is so delicious but my god is the service the worst I've ever experienced in my life. I have been calling this place for an hour to place a pick up order because we refuse to eat there in person again and the phone doesn't even ring. It goes straight to "we are unable to answer your call now". Do not dine in! Worst customer service experience of my life. read more

Always delicious and filling, steam provides authentic Asian cuisine! Their bao buns and ramen are particularly delicious, service is pretty good, and I always leave feeling glad I came. read more

On a quick trip to Great Barrington my girlfriends and I decided to stop in for lunch. The place was moderately busy for a Monday afternoon, service was great and the food was yummy. We sat toward the back at a table for four, most of the front was smaller tables. The place isn't huge but it is comfortable. The lunch portion was satisfying and had good flavor. read more

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I went here for dinner a few days ago for the first time. It is a hidden, new gem in Great Barrington. It's a small space, but they do have a bar. The food was SO delicious and the staff was so friendly. They offer a variety of drinks including boba. Everything was so delicious! I highly recommend if you love noodles and boba!!! read more

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I could almost move to Great Barrington for the food from Steam. In this smallish town I would never expected such tasty Asian food. This place isn't a sit down restaurant. You take the food either to go, or you can eat at some outdoor tables which are shared by 4-5 restaurants in the same building. We had a big group so we ordered basically one of everything and shared it all. They package it all nicely with the dry noodles separate from the soups and broths so the noodles don't get too soggy. My personal favorite dishes that I would almost move for: the Thai Pho, the spicy beef soup, and the Tom Yum soup. Their steamed buns are really good too - the bbq pork wasn't too sweet like most ones I've had. The egg one is good too. I wouldn't order the mushroom one again. read more

Steam Noodle Cafe - Noodles Near Me - Great Barrington, Massachusetts

The flavors are awesome here. Atmosphere easy going and casual. Prices reasonable. I love STEAM! (Although rather salty sometimes)

It was a hard battle between a 4 and a 5 star. They have potential but I'm not sure they're there yet. The banh xeo (a crispy and savory vietnamnese crepe) was amazing. The sauce seeps into the crepe and creates a flavor bomb. The protein is plentiful and the veggies are fresh. The khao soi was lacking; there just wasnt enough spice (not spicy spice, but flavor spice). The day I came, they were out of a lot of things because a storm had hit the day before. That might have played into some of the disappointment, disorganization in staff, and the long wait times (2 hrs!?). But... Overall, I'd say - give this place a shot. Its an Asian fusion that sets itself unique enough and had a lot of potential. read more

Steam Noodle Cafe - banh xeo - basically a vietnamnese savory crepe sooo delicious. - Noodles Near Me - Great Barrington, Massachusetts

I absolutely cannot recommend this place enough. I love Vietnamese food but had never had bánh xèo before. I'm vegan and so options can be limited; ordering vegan often means getting an item sans main ingredients. Not so at Steam! They had vegan options for most things on the menu and they were clearly made with the intention of tasting good, not just serving as alternatives for a few picky eaters. Every ingredient in this item was insanely good, especially the tofu, which was flavored and cooked to perfection. The fried onions on top... the crepe... everything was so good and super fresh. The service was also fast and friendly. I am so bummed there's no quality vegan equivalent here in nyc (that I've found!). I'm so excited to come back here again the next time I'm in the area. read more

Steam Noodle Cafe - Vegan bánh xèo - Noodles Near Me - Great Barrington, Massachusetts

Decent food we could find in the area. Service was good. The buns were soft and delicious. Tom Yum noodle soup was satisfying for a cold winter day. The mango salad and spicy tonkatsu ramen were alright - we would not order again. Their matcha latte with boba was refreshing. read more

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Delicious and beautiful. Good for vegetarians and vegans too. This is my favorite restaurant in Great Barrington.

For those looking for authentic noodle or Korean-inspired dishes, this is your place. Based on where we live, would be 5+ stars for food. I'll picture the bibimbap bowl I recently had. As good, or better, than American owned hotel cuisine in Korea. Minus 1 star for the service. Minus 1 star for pricing. All in all, will be back. But, in a less authentic way, order less - as each plate is essentially $15. To share and pass is traditional, but May not be achievable here. read more

Steam Noodle Cafe - Beef bipimpab - Noodles Near Me - Great Barrington, Massachusetts

Steam Noodle Cafe was quite disappointing. I was really excited about the spot after seeing the rave reviews and also being able to try their Khao Soi. We specifically went out of our way to go to Great Barrington. We ordered at the restaurant, which they do advise against but upon calling their number I was directed to a machine that didn't give the option to speak to anyone. The wait for our food was 45 minutes but ended up being more than an hour. The food itself was decent but didn't really capture the flavors of the dishes. The dishes were a little bland and lacking the spice and flavor profile that really makes these dishes stand out. It was also off putting that the people who were taking orders were preparing food without wearing gloves and touching the herbs for example. As this is a minority opinion, if you do try Steam Noodle you must order ahead. I wouldn't recommend appreciate that they are offering a variety of Asian cuisines in this area. read more

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Had the chicken ramen. Most flavorless ramen ever. The chicken was poached pale and still managed to be dry, the veg was barely cooked if it all -- I tried to get some hot sauce to at least add some flavor and they had closed on us, so we ate the bland ramen. Never going back. read more

This is the greatest, healthiest and most friendly restaurant in all of Great Barrington. We had the most wonderful lunch there this past Saturday and it was worth every minute, and every penny. The menus is large enough to excite, but we both had specials, a crispy duck dish that was about the best I've ever had, and she had a shrimp dish that was just plain great. read more

Steam Noodle Cafe - Noodles Near Me - Great Barrington, Massachusetts

The food was terrible. Chive cake was cooked in old oil just out of the freezer and tasteless. The sauce served with the dish also tasteless despite a few floating scallions. The Gyoza Dumplings see above. We also ordered Jem's Bánh Xèo with chicken. Some fresh carrots and scallions. Sauce might have been water. Yikes. Presentation try and make up for the terrible food, doesn't work. We ate here last year and it was solid good. Not sure what happened. The waiter was pleasant however that did not make up for the food. Go to Big Y or Guidos and buy these items frozen and cook yourself or go to Hudson for good Vietnamese food. Will not return. read more

The food was a very solid 4 and then some. Bahn xeo was awesome, so was the the Bahn mi. The ramen I've had better and the pork bun was a slight disappointment. To me what stood out the most was how nice everyone in the business was. We went back again and again for various stuff and they complied with our requests with a smile every time when other businesses in the area might have batted an eyelid (and did so) for some of the things. Some in my group plan to go back for seconds before they head home to Boston. read more

5 stars for this easy to pass by local gem. A few seats inside scattered around the counter or 2 tables out back facing the movies( putting up a small wooden fence might be charming and would block the carnage bins across) Take my recommendation and order a Banh Xeo, an interesting folded taco-crepe creation that was superb. Just get one. Pork and chicken buns were way too doughy and I would not order again. Banh Mi was great as well. This is a really solid little place that could easily grow into a small but ritzier spot, perhaps the old Baba Louie's right next door. Go read more

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For ages just couldn't resist the Banh mi -- just the right blend of flavors and good portion control. Branched out to Tom Yum with chicken, which will be my go-to for a long time! The aroma is just the beginning of the taste treat in a bowl. Only regret is that the Tom Yum portion is too generous and it isn't a doggy bag kind of dish. So maybe I'll share next time. Or not! read more

Disappointing taste, nice presentation though. Broth was ok. Good flavor but not exactly what I would call tonkotsu, they do say it is a lighter version on the menu though. The noodles were still stuck together at the bottom and tasted not cooked all the way through. The meat was horrible, thick slabs of pork that were fatty and pink in places, I couldn't eat it. Egg was done well and I did enjoy the sprouts, though not traditional. Veggie curry puff was really bland and could have used way more seasoning. If I'm in the area again, would try another dish but so far not impressed. For reference, I'm from SoCal so it's very possible my ramen standards are in the "snob" range. Take with a grain of salt. read more

Steam Noodle Cafe - Spicy tonkotsu ramen and veggie curry puffs. Looks great. Tasted meh. - Noodles Near Me - Great Barrington, Massachusetts

Cute cafe with a smaller, curated menu. I was surprised to see Khao Soi as an option and was excited to give it a try. We also ordered curry veggie puffs. The pastry on the veggie puffs was delicious but the inside was sub par. It tasted more like chicken pot pie with a hint of curry. The soup was served luke warm and didn't offer a ton of flavor. No one checked in on our table and when it was time to pay, the interaction we had with their employee was awkward and cold. In addition, be prepared to pay a minimum of 20% for tip while your server stands there watching you. The tip options presented on their pay tablet start at 20% which is totally off putting considering their service wasn't worth 20% of our bill. I really wanted to like this place but ultimately left disappointed. read more

Food was awful. Appearance of restaurant was charming and servers were very friendly but the food was terrible. A chicken spring roll contained a piece of slimy deli meat that passed for the kitchen as chicken. The rest of the roll contained whatever they had on hand - and not in a good way. The ramen broth - from two soups tried - tasted as flavorful as hot water. Absolutely no flavor. There were no redeeming quality about the ramen bowls. The steamed buns were also pretty bad. What a shame for a cute space in a great town. read more

Very friendly service. Great ambiance. Plenty of vegan options. The waitress modified my iced Thai tea to be vegan with oat milk 10/10. The ramen was an 8.5. (Not pictured). read more

Steam Noodle Cafe - Sticky rice, pork steam bun and Thai iced tea (vegan) - Noodles Near Me - Great Barrington, Massachusetts

Recommended pan Asian. BUT the dish I ordered was unavailable. Big drag. So it was chicken pad Thai. Pretty good but nothing amazing. Next time , Gyoza Pie. read more

Very nice people and good food. We very often and it's always fresh and delicious . Right in the center of town.

Great Gyoza Pie and Thai soups! Nice ambiance also. Great location, within just a few minute walk to the Triplex Cinema for an after dinner movie! read more

Really good good, very reasonable prices. A great place to grab lunch in downtown GB.

Steam noodle cafe has been our go-to when coming to the Berkshires for several years now. In fact, we loved the Khao Soi Gai so much we'd always order one to go to take back home before we leave. We were super excited this time to go back, but something was really off, maybe there's a new chef?? The Khao Soi Gai use to be very flavorful, in a thick curry, with delicious pickles, but what we got when we ordered Khao Soi Gai today tasted really watered down... the curry was also not the same consistency we were use to, the color was much lighter... really felt like they made the dish, and then poured a cup of water in the bowl to fill up more volume. It was really disappointing as we had been looking forward to the noodles and as silly and it may be, a highlight of any great barrington trips. We really hope this is just an odd day in the kitchen and not the norm now. We really enjoyed going there the years before. read more

Hard to know where to start. It's food coming out of a kitchen that clearly doesn't know how to put ingredients together. Utterly flavorless across the board. Ramen had raw red onion in it, undercooked noodles and overcooked chicken. How do you UNDERcook noodles in a broth? And raw red onion in a Thai dish? C'mon guys. Overpowered any flavor it otherwise should have had. Our other plate was the pad Thai, hard to mess that up, right? Chicken clearly cut from a rotisserie, seasoned with Italian herbs. So sitting in hot noodles cooked it twice, making it as dry as hell. Can't say a single positive comment about this place. I'd strongly avoid. read more

Really enjoyed my meal here and will definitely come back when I get the craving! This last time I got the Shrimp Pad Thai special with the Gyoza pie. The ingredients were fresh, the service was very attentive and friendly, and the menu items were at a great price point. This is a great winter spot for anyone who is in the Berkshires looking for a warm, hearty meal. Its a bit of a tight squeeze in the restaurant but it's not distractingly small and they have the tables arranged in way that everything flows rather smoothly. read more

Steam Noodle Cafe - a plate of food - Noodles Near Me - Great Barrington, Massachusetts