We highly recommend Pacific Steam Carpet Cleaning! I think I reached out to them last Thursday and…read morethey were able to accommodate me by coming on a Saturday. They normally do not work on the weekends but I mentioned that I work remote full-time so that would be difficult. The crew of two was supposed to come at 1pm and they were prompt. We have three bedrooms, stairs and a hallway and the pricing was so reasonable, even when we had them add the enzyme treatment too (senior dogs). The carpets came out better than we anticipated and the customer service was outstanding. Thank you so much and we'll definitely use your company for future services.

Everything worked out well. Reasonable price, excellent service and my carpet looks great…read more Andrew was a great technician, right on time and a quick worker

I would not recommend this company…read more We paid $740 to have the carpets cleaned in a two-story house, even though the going rate for a house this size is around $350. The technician was only there for about 1.5 to 2 hours, and the results were very disappointing. When the cleaning was finished, the technician mentioned there was one stain he could not remove. I wanted to inspect the work, but he kept ushering me out, saying, "It's wet," and assured me it was only a small stain that was barely noticeable. Unfortunately, I trusted him and made the mistake of not checking everything before he left. After the carpets dried, we discovered it wasn't just one small stain--there were several stains and spots that had not been removed at all. When we contacted the owner about the issue, instead of standing behind the work, he tried to charge us extra to address problems that should have been handled during the original cleaning. Our landlord then referred us to a different carpet cleaning company. They charged $350--half the price we paid--and cleaned the entire house properly. They were able to remove all of the stains that this company claimed could not be removed. To make matters worse, when my husband left an honest review about our experience, the owner responded with misleading statements, including claims about offering a "refund" that never happened. He also tried to argue over the difference between "spots" and "stains." Regardless of what terminology he wants to use, the fact remains that the marks on the carpet were not removed, and we paid a premium price for poor results. We overpaid, received subpar service, and then had to hire another company to finish the job correctly. Save your money and look elsewhere!!!

The cleaners did a great job and they were communicative. I paid over $700 for carpet cleaning in…read moreaddition to what was paid for a whole home cleaning. The carpet cleaner finished very quickly in about 2 hours and mentioned to my wife that there was one spot that he wasn't able to remove a stain. After closer inspection after he left (we were moving), turns out there were 6 stains that were not removed. I inquired about having them come back and completing the job and removing the stains but was told that it would cost more money to attempt to clean the stains. A different company came out and completed the stain removal with little issue. I'd give the cleaning crew a 5 star and the shampooing guy a 1 star. If you want your home cleaned well, I'd recommend. If you want your carpet shampooed, go somewhere else. Especially if they are charging a premium, essentially almost $350-$400 an hour is what it worked as. Also, I don't think the option of charging more money to complete the carpet cleaning was the appropriate remedy.

Tom once again was a super star. Carpets were cleaned and our house was ready for listing thanks to…read moreTom's prompt and professional work!

Super easy to work with, great communication and they did an amazing job. House looked amazing…read moreafterwards. Also super cheap for such high quality work. Would definitely recommend if you're looking for carpet cleaning.

Very conscientious hard working person who has done the best carpet cleaning my wife and I have…read moreever had . Additionally, he is very concerned about not using harsh chemicals and is very thoughtful regarding what rugs are not able to be cleaned in your home and which only should be done with special care eg.oriental rugs. Very fair prices for in home cleaning.

Sean did an incredible job on our carpets. Pet odors are gone and carpets look and feel so clean!…read morePricing is very reasonable and he worked with us to make sure we had the best deal for the outcome we wanted. Best carpet service I have ever experienced! Highly recommend.

This company did a great job with reasonable price. They communicated well and I experienced…read morecourteous employees.

Transparent pricing. Easy scheduling. Excellent service. No upselling. Justin told me that I booked…read moremore square footage than I needed and I ended up paying less than I thought I would. He made it clear that the company has no interest in over-billing people. It's always nice to work with a business with integrity. Carpets look great. Justin was super friendly and wasn't just a guy with a tool. These guys are skilled in their trade. I've used them for two different houses. Can't recommend enough.

We needed our carpets cleaned prior to a new tenant coming in. They did a great job and even got…read moresome stains out that I had doubts about initially.

Appointment easy and convenient. Job well done with good communication and speedy service. Would…read morerecommend and will use again.

thank you to adam again, for coming to the rescue after my dog tore up carpet (for the second time…read morenow). his repairs are high quality, and he really knows what he is doing - so he can suggest ways to get the best value. his pricing is super reasonable and fair as well. happy to be a repeat customer!

Great work from The Carpet Pro!!…read more They are communicative, thorough, flexible with scheduling (came last minute which saved us as we were in the process of moving into a new home) and professional. We appreciated their good work and will use them again if the future.