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    Howells Carpet Cleaning

    5.0 (3 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Howells Carpet Cleaning

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

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    10 years ago

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    Geoffrey H.

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    9 years ago

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    Geoffrey H.

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    9 years ago

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    Geoffrey H.

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    Fresh Carpet & Floor Care

    Fresh Carpet & Floor Care

    4.8
    (18 reviews)

    The communication was great from the beginning of the quote all the way through completion of the…read morejob. They were able to do a full carpet cleaning of the house and help with cat urine spots from when my cat had a UTI that my husband I were about to lose our sanity over before they came. They were also able to offer different options for chemicals / products to use do to accommodate my autoimmune issues. We would hire Fresh Carpet again in a heartbeat.

    As a repeat customer I got a text with a special offer on carpet & upholstery cleaning. I decided…read moreto take advantage of the $40 off on a $250 service call. But, when speaking with one of their team members to get a quote and schedule, I was not told that Fresh Carpet only takes payment by phone apps. That's new: I did not pay via phone app for the previous service I had them do, which was a total carpet cleaning of two homes. Maybe I should have questioned the team member about their payment policies, but I believe they should be explicit and upfront about the fact that they do not take credit cards or checks. When the technician showed up I told him that I was not able to get to the link that was sent to me via text which was my quote and he responded, "You don't have a smart phone? You're going to need a smart phone to pay." I told him that they should have told me that before I scheduled and, at that point, was ready to scrap the appointment. He then said they would make an "exception" for me and would take my check. He went ahead and did a good job -- the upholstery does looks great. But, their phone customer service really needs to be better.

    Howells Carpet Cleaning - carpet_cleaning - Updated August 2026

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