Good deal - friendly people but quality of service is mediocre. I wasn't home when they did the…read morework and when I came home the carpet looked kind of clean. Feels like a franchise operation just trying to do quantity.

They did an amazing job, got all the stains and pet stains and odors out of our carpets. I would…read moreabsolutely use them again! Also, the technician was knowledgeable and considerate.

We needed our carpets cleaned prior to a new tenant coming in. They did a great job and even got…read moresome stains out that I had doubts about initially.

Appointment easy and convenient. Job well done with good communication and speedy service. Would…read morerecommend and will use again.

Punctual, professional, did a great job and very fair quote. Absolutely recommend! Tim was…read morefantastic .

Super easy to work with, great communication and they did an amazing job. House looked amazing…read moreafterwards. Also super cheap for such high quality work. Would definitely recommend if you're looking for carpet cleaning.

I don't think there's a better carpet cleaning company in Portland…read more They arrived on time and used keen eyes and top notch equipment to treat the carpet to the best ever cleaning it's ever had. The blood stains from a dramatic accident are totally gone. A cheaper company wasn't the goal. John is simply the best. Stop shopping.

Used for upholstery revitalization. Well-earned 5 stars…read more Communication: Responsive via text when we started the process. They were able to quote me via some pictures I sent, and got everything scheduled same day. The techs showed up to the house to pick up when they said they were going to. Multiple points of conversation during the cleaning process as well, to confirm they received the chairs, reviewed them, confirmed they could clean them, and that the price would be what we discussed. Timeliness: Got our chairs back to us a week earlier than we had discussed. Quality of work: Chairs look brand new; picked up and delivered with care. Price: not the least expensive option we saw but given the reviews and communication we received from the start, we knew it would not be money wasted. I did not think their pricing was unreasonable. Every single employee I spoke with was courteous and helpful. A top tier professionally run company from my experience. Will be using them for other needs in the future.

I recently purchased a house and had Sean out to do a full carpet cleaning. Over the phone, he gave…read moreme a clear quote based on the dimensions of each room and walked me through his process -- no surprises, no upsells, just straightforward pricing. While he was here, he took great care moving my furniture so nothing got damaged. He also went above and beyond, sharing some genuinely helpful advice about new homeownership and things to watch out for. As someone still adjusting to a big purchase, that extra bit of guidance meant a lot. I'd highly recommend Sean to anyone looking to get their carpets cleaned. He clearly takes pride in his craft, and it shows in the quality of his work.

Sean was great to have in our need for some carpet repair. He always communicated in a timely…read moremanner, and offered a fair estimate in response of our yelp project request. The work done was very professional and we'll plan on using him for future carpet needs in the future.

A haiku for carpet cleaners and staff…read more This business has roots Dad to son, good people all Stellar deep cleaning

We recently had Alameda clean our large family room area rug and a small entry rug. I attempted to…read moreclean a spot myself and was worried that I ruined it. Thankfully I didn't and after Levi and his guys worked their magic, you can not even tell where I messed with it. Because of the size, they were able to pick it up and then redelivered it. They also rolled up and secured my padding, and carried it into the garage to be stored until they came back. Great value for a beautiful job done.

Amazing service and results! My family has used Ray-Burt's for over 15 years, most recently to…read moreclean old and valuable Persian carpets and an exotic animal skin carpet and package them for shipping across country. The care shown, the advice shared, the responsiveness of the owner, and the results are all top-notch. I cannot recommend enough. Thank you Ray-Burts.

Well established, family owned Portland rug cleaning and repair business. Very knowledgeable. They…read moretake pride in the quality of their work. They are always willing to spend the time to teach you about how to care for your rug. This is my go to place for rug cleaning and repair.

thank you to adam again, for coming to the rescue after my dog tore up carpet (for the second time…read morenow). his repairs are high quality, and he really knows what he is doing - so he can suggest ways to get the best value. his pricing is super reasonable and fair as well. happy to be a repeat customer!

Great work from The Carpet Pro!!…read more They are communicative, thorough, flexible with scheduling (came last minute which saved us as we were in the process of moving into a new home) and professional. We appreciated their good work and will use them again if the future.

The communication was great from the beginning of the quote all the way through completion of the…read morejob. They were able to do a full carpet cleaning of the house and help with cat urine spots from when my cat had a UTI that my husband I were about to lose our sanity over before they came. They were also able to offer different options for chemicals / products to use do to accommodate my autoimmune issues. We would hire Fresh Carpet again in a heartbeat.

I'm the executive director of an organization providing programs to trafficked women. I was…read moreoffered the opportunity to take over a house, but the house had carpets I felt were beyond revival. A friend said that no, he felt they could be saved...to call Jesse at Fresh Carpet and Floor Care. I can't even tell you how impressed I was with his service. Black splotches of who knows what rose right to the surface and were easily cleaned away. Stains that had names and addresses were evicted...the place when he was done smelled AMAZING. He was quick, he was VERY professional and he offered to come back when our current residents moved out--to do this again for free. WOW. Now that is community involvement. Jesse is going to be my go-to guy for carpets both as a referral source and for personal needs in addition to the nonprofit! I highly highly recommend him. If he can fix our carpets...you know he can fix yours.

I booked a carpet cleaning with Sunset online and received an email confirming services and my…read moreappointment date and time. Today, the day they were supposed to come clean my carpets, no one showed up. I waited half an hour then called them but it went straight to voicemail and I left a message explaining that I had an appointment but no one had arrived. I called a few more times throughout the day and nothing. I had to hire another company last minute -- Sunset has terrible customer service!

Booked online and got a confirmation email. Moved everything off our carpets the morning of the…read moreappointment, and nobody showed up. We called, texted and were completely ignored. I'm not sure if this place is some shell business, scam for a PPP loan, or what, but stay away.