Appointment easy and convenient. Job well done with good communication and speedy service. Would…read morerecommend and will use again.

This company showed up on time. They measured the rooms to be cleaned and gave me the total price…read more They then started cleaning. The extraction is great system as it uses hot water and it pulls most of the water out. One room needed a deodorizer and it ended up smelling very good in there after. I am very pleased with this company and highly recommend them.

Tom once again was a super star. Carpets were cleaned and our house was ready for listing thanks to…read moreTom's prompt and professional work!

Super easy to work with, great communication and they did an amazing job. House looked amazing…read moreafterwards. Also super cheap for such high quality work. Would definitely recommend if you're looking for carpet cleaning.

I don't think there's a better carpet cleaning company in Portland…read more They arrived on time and used keen eyes and top notch equipment to treat the carpet to the best ever cleaning it's ever had. The blood stains from a dramatic accident are totally gone. A cheaper company wasn't the goal. John is simply the best. Stop shopping.

Used for upholstery revitalization. Well-earned 5 stars…read more Communication: Responsive via text when we started the process. They were able to quote me via some pictures I sent, and got everything scheduled same day. The techs showed up to the house to pick up when they said they were going to. Multiple points of conversation during the cleaning process as well, to confirm they received the chairs, reviewed them, confirmed they could clean them, and that the price would be what we discussed. Timeliness: Got our chairs back to us a week earlier than we had discussed. Quality of work: Chairs look brand new; picked up and delivered with care. Price: not the least expensive option we saw but given the reviews and communication we received from the start, we knew it would not be money wasted. I did not think their pricing was unreasonable. Every single employee I spoke with was courteous and helpful. A top tier professionally run company from my experience. Will be using them for other needs in the future.

Attention to detail was excellent. Sean definitely knew his stuff with the equipment to…read morespecifically deal with stains, pet issues and things we didn't even know existed. I have used other carpet cleaners in the past, but Sean's expertise has made him my go to company in the future. I found his pricing competitive and he did not low ball his estimate and then have a lot of add ons, which I hate. I recommend Sean's carpet cleaning 100%.

Sean is very personable and gives you his personal attention in his work. Cleaning services were…read moreexcellent and he delivered on time and as promised.

A haiku for carpet cleaners and staff…read more This business has roots Dad to son, good people all Stellar deep cleaning

We recently had Alameda clean our large family room area rug and a small entry rug. I attempted to…read moreclean a spot myself and was worried that I ruined it. Thankfully I didn't and after Levi and his guys worked their magic, you can not even tell where I messed with it. Because of the size, they were able to pick it up and then redelivered it. They also rolled up and secured my padding, and carried it into the garage to be stored until they came back. Great value for a beautiful job done.

Well established, family owned Portland rug cleaning and repair business. Very knowledgeable. They…read moretake pride in the quality of their work. They are always willing to spend the time to teach you about how to care for your rug. This is my go to place for rug cleaning and repair.

Wow to Ray-Burt's incredible finish work. We are custom rug…read moreweavers, and make handcrafted goods. Matt at Ray-Burts did an incredible job hand wrapping the edges of a hand woven carpet that needed to be resized. Such tedious work. A very expensive carpet that really needed an artisan to finish the edges and Matt did such a beautiful job. I had a great experience with the company. They were all so nice to work with and they are my new go to on any finish work .. Worth every cent! I was introduced to them by Robert Alonzo in Portland Oregon who installed our stair runners and introduced me to Ray-Burts. Robert's work also top notch. 100% satisfaction working with these perfectionists . just so nice and easy to with, I highly recommend!

thank you to adam again, for coming to the rescue after my dog tore up carpet (for the second time…read morenow). his repairs are high quality, and he really knows what he is doing - so he can suggest ways to get the best value. his pricing is super reasonable and fair as well. happy to be a repeat customer!

Great work from The Carpet Pro!!…read more They are communicative, thorough, flexible with scheduling (came last minute which saved us as we were in the process of moving into a new home) and professional. We appreciated their good work and will use them again if the future.

As a repeat customer I got a text with a special offer on carpet & upholstery cleaning. I decided…read moreto take advantage of the $40 off on a $250 service call. But, when speaking with one of their team members to get a quote and schedule, I was not told that Fresh Carpet only takes payment by phone apps. That's new: I did not pay via phone app for the previous service I had them do, which was a total carpet cleaning of two homes. Maybe I should have questioned the team member about their payment policies, but I believe they should be explicit and upfront about the fact that they do not take credit cards or checks. When the technician showed up I told him that I was not able to get to the link that was sent to me via text which was my quote and he responded, "You don't have a smart phone? You're going to need a smart phone to pay." I told him that they should have told me that before I scheduled and, at that point, was ready to scrap the appointment. He then said they would make an "exception" for me and would take my check. He went ahead and did a good job -- the upholstery does looks great. But, their phone customer service really needs to be better.

I'm the executive director of an organization providing programs to trafficked women. I was…read moreoffered the opportunity to take over a house, but the house had carpets I felt were beyond revival. A friend said that no, he felt they could be saved...to call Jesse at Fresh Carpet and Floor Care. I can't even tell you how impressed I was with his service. Black splotches of who knows what rose right to the surface and were easily cleaned away. Stains that had names and addresses were evicted...the place when he was done smelled AMAZING. He was quick, he was VERY professional and he offered to come back when our current residents moved out--to do this again for free. WOW. Now that is community involvement. Jesse is going to be my go-to guy for carpets both as a referral source and for personal needs in addition to the nonprofit! I highly highly recommend him. If he can fix our carpets...you know he can fix yours.