I have had multiple extremely negative experiences at this facility, and the pattern has been both…read morefrustrating and unacceptable. First, there have been persistent and unresolved paperwork issues. The front desk repeatedly failed to provide my insurance company with the correct forms, forcing me into an exhausting back-and-forth between the insurance provider and the clinic. As a patient, I was left to manage problems that should have been handled competently by the office staff. Second, my experience with the billing department was equally troubling. Although I was making consistent weekly payments, I was told that I was not paying the remaining balance quickly enough. I was given an ultimatum: either pay the full balance immediately or they would stop providing my medically necessary injections. Holding medical treatment hostage despite active payment arrangements is both unethical and distressing for a patient. Another serious issue involved a clear bait-and-switch. I was led to believe that my required medical injection would be provided for a $15 fee. As soon as I paid the fee, they applied it toward my outstanding balance instead and then denied me the injection, directly contradicting what I had been told. Finally, after completing bloodwork, I was left completely without communication or explanation regarding my results. I called multiple times and left messages that went unanswered. Instead of receiving my results, I was sent a final notice for payment, stating that if I did not pay, the account would be sent to collections. I left a message clearly stating that I was more than willing to pay once my bloodwork results were explained to me--but once again, I received no response. Overall, this has been a deeply disappointing experience marked by poor communication, billing pressure, and a lack of basic patient care and accountability. Lack of communication regarding bloodwork results: After completing my blood panel, I received no follow-up or explanation of the results. Despite calling multiple times and leaving messages, I was ignored. Instead of providing medically relevant information, the office sent a final notice demanding payment and threatening to send the bill to collections. I left a message stating that I was willing to pay as soon as my bloodwork results were explained to me, yet no one has returned my call.

Now, I must state that the last two phone calls I had with the office folk with Bellevue Family…read morePractice were with Jane, and she was very helpful. I believe I have never talked with "Jane" before this. Prior to these two phone calls I have experienced what every other person has experienced with the office help. Physicians have been awesome. I normally see Carmen, but have seen two others when he wasn't available. Just like all the other people on this review site, I waited 2 weeks for someone to call about my 6 month labs. No one called, told to log into portal, needed another two calls to get that figured out. Had more problems speaking to someone there and getting a nasty person on the other line. Told Carmen about this. Been going there for 20 years and if it weren't for Carmen, my entire family would stop going to Bellevue Family Practice in Bellevue. I pray that my experiences in the future are like the ones I experienced with Jane so I can come back to this site and give Bellevue Family Practice a much better review.

Dr Finley's privileges to perform labor and delivery services was revoked at the Bellevue Medical…read moreCenter, due to quality of care concerns. He voluntarily gave up those privileges in Iowa as a result. These are facts that can be independently verified. Dr Finley's primary concern at this time seems to be promoting whatever drug the pharmaceutical companies have provided samples for, or bought the office lunch in exchange for promotion. He has actively discouraged me from discussing prescription changes with my psychiatrist. He has gone out of his way to invalidate my opinions, to the point of visibly rolling his eyes when I expressed an preference for 30 day prescriptions instead of 90 day prescriptions.

Excellent care and attention. Professional and friendly…read more Highly recommend Dr Finley and his team.

If you're ever in the market for a new primary care physician, PT, OT, OB, pretty much any doctor…read moreunder the sun, you should maybe check this place out, especially if you live in the Bellevue, NE area. This little clinic serves a lot of functions! Not only that, but there is ample amounts of parking AND, the best part, you don't have to wait FOREVER to see your doctor. I've seen my PCP here a few times for colds, physicals, you know, whatever you need to see those doctors for. Dr. Wenzl is super cool and very thorough. I never have any problems getting an appointment and the nurses and medical assistants that work there are super friendly as well. I also see a physical therapist there now and they are so nice too! The physical therapy department here kinda gets a little busy, but they do try to accommodate people's hectic schedules. In all, Creighton Family Healthcare is convenient, it has ample parking in their parking lot, friendly doctors, nurses, etc. Definitely worth a try.

Dr Biskup changed my life. The most caring physician I have ever been to! He sits down with…read morepatients, listens, and makes a plan. He does NOT require you to buy supplements to be a patient...that is a false review.

For the first time in my thyroid/hormone journey I feel like someone finally listened to me. At…read moreother doctors offices they'd throw synthroid at me. Dr Biskup listened. And I mean listened. He listened to my story for an hour. He took notes! Then he summarized what he heard from listening to me and he totally nailed it! He didn't just hear me he listened and analyzed! For the first time ever I left a doctors appointment feeling energized and hopeful. I can't wait to hear his recommendations after my blood work comes back as he knows one pill doesn't fit everyone. I highly recommend him to anyone with thyroid or hormone issues. Aging is hard and it's a road best journeyed in good company.

Dr Hurd was very thorough with me. She explained things clearly and she had an excellent bed side…read moremanor. All the staff from the front of the house to the back of the house was kind and helpful. I literally had no wait times. The office and rooms were well kept, very clean and modernized. I would recommend Dr Hurd to anyone. Awesome visit. I'm happy I chose this office as my new family practice for all my health needs.

Very poor organization. No beds available for planned over night stay…read more Total knee. Kept in holding area; no Bathroom available in room,very Poor pain management after knee block worn off. No crackers given wth oral pain medication during night; causing nausea and vomiting. Very unfortunate experience over all. Nurses had to get hot water from coffee pot to give sponge Bath. This is not acceptable care.

What started as a casual skate night turned into an unplanned audition for "Worst Fall of the…read moreYear." Spoiler: I nailed it. So off I went to Nebraska Medicine Bellevue ER, wrist in pain and dignity slightly bruised. From check-in to cast, I was in and out in under two hours--yes, TWO hours. I've waited longer for brunch. The staff was incredibly professional, warm, and genuinely funny. We even shared a few laughs about my skating mishap (because hey, if you can't laugh at yourself while getting X-rays, when can you?). I got triaged, X-rayed, casted, and sent on my way with a smile--and a very stylish hard cast. The quality of care was top-notch--thorough, efficient, and delivered with kindness and humor. Every single person I encountered made me feel seen, heard, and well taken care of. I've never had such a smooth, friendly ER experience. Seriously impressed. Thank you to the whole team--you turned a painful twist into a surprisingly great experience. Well, as great as a broken wrist can be!

I've been seeing my primary care doctor here ever since they moved from their old office in the…read moreTwin Creek shopping area. My doctor is amazing and I'll keep going here as long as she remains here. They have been using the MyChart app for appointments, check-ins and test results for a few years now. I was initially reluctant to use electron medical records, but love it now. Makes getting an appointment and checking in so much faster. I've never had a long wait after checking in. Besidesthe primary care, I've also used the Bellevue Medical Center for a route surgical procedure and the emergency room one. I was treated extremely well both times and would use this facility again. Bellevue Medical Center has also handled the insurance submissions a lot better than other systems our family has used, and I've only had one minor insurance glitch I had to iron out.

Spent 4 days at BMC. 5 days UNMC main. Another 10 days UNMC main. From 05/24/2026 to 07/10/2026…read more Each time I started at the ED. 99.9% of the staff are there for a pay check, including Physicians. A "not my job" union mentality. Happily limiting their limited abilities to you. When someone suddenly goes south. Staff are frighteningly out of their league. Staff don't even practice in remaining calm. Let alone practice how to respond to the expected emergency of the floor's field. Staff speak, you obey and say you're good and some will be nicer to you. At least face to face. A call center pre-script is used to deliver verbal concern/responses. Most sound like robots with a depressed tone. I do get a kick out of the few militant displays. Staff lives for the free time and complain about the customers. Staff do their best to keep their work time at an office chair. Yes, it's true. Medical staff will ignore spelt blood anywhere. On the general maintenance side. Cheep hotels have more energetic cleaning staff that care about their job performance than either of these two facilities. Didn't see a one with said energy or care. A few of my ED visits consisted of waiting 12+ hours for special blood. One 7 to 7+ overnight stay. Human feces and general trash was scattered about in the three restrooms. Granted, it was an overflowing ED night. From what UNMC charges their customers. There's no reason for leaving those restrooms unattended all night. I was near death at my first visit. I sincerely thank them for keeping me alive. I realize medical science isn't a glass of milk and chocolate mixed together. UNMC is so departmentalize with life threatening gaps between departments. It operates like a stop/go trade at the market. You get mixed information from departments without speaking to anyone from a department. When you do speak with people from departments. They're full of mixed information with vague responses. In hindsight they haven't made any decisions yet. Does the entire medical profession operate like this? It turns out that I have a life threatening illness. What little research I've done shows little can be done about it. That the end result of the illness can only be slowed down. A lot of time and money was wasted and I think I'm used as a dying guineapig. Wish I went to Creighton or even Bergan Mercy or CHI. I didn't realize BMC is UNMC. UNMC's "breakthrough" research are no more remarkable than others. I can overlook UNMC's price gauging snot invested walls. If UNMC truly has the best medicine for me.

This is a terrible place to go, they denied seeing me for my asthma because I was on Medicaid and…read moresaid it was ILLEGAL to see me. I have never had this problem before. They were rude and made statements indicating I was poor and couldn't be seen. Overall recommend finding somewhere a lot better with a lot better staff that ACTUALLY cares about your health over the amount of money they make.

Awesome Doctor. Dr. Naegele and his staff can tell when you're anxious about an issue and will…read moreprofessionally explain explain to you what is happening.

Horrible experience. Wouldn't even give it a one star to be honest. My yearly checkup which should…read morehave been $25 (which even the insurance company confirmed) ended up being over $500 because of the incompetent staff and their "creative" and dishonest coding and billing. Also--I was ASKED (I didn't even ask) about my allergies BC I was stuffy that day- WHICH SHE BILLED FOR! She did NOTHING for it!!! It was a 2 sec question and answer and she thought it necessary to bill for it. NO SCRIPT- nothing. They made no attempt to rectify the situation which is quite unfortunate. Would never rec anyone to go to this office. Ever. I work in the medical field and find this office to be a poor representation of what should be a medical professional. Sad. Pathetic really.

Dr. Collins is my mother's physician. She has been seeing Dr. Collins for years and gets cranky if…read moreI have to take her to any other doctor. I have never met a more caring, loving person/physician than Dr. Collins. She always takes the time to listen carefully and is then quite thorough with her examinations and assessments.

Great care, doctor who cares and is informative. "New"…read morereceptionist from the old one where the 1 star review got. Mary the receptionist is always wonderful!