I have been to this store at least a dozen times and I have never had a bad experience. The staff…read moreare so lovely and helpful. I tell them what I am looking for, and if it comes in, they call me and send photos and videos. Keren, Ivan and Nicole have been wonderful and those are only the names I remember. I am always greeted with a smile and an offer of help. The prices are great too, and who can resist the DWR styles. I am happy to give my money to a place that treats me well.

Never work with Nicole, she will lie to you and do anything to get the sale…read more I asked on the phone point blank if a medium size womb chair had a back that would go above the head. I have spine issues and a chair that I can lean my head on is so important for my comfort. I have a standard size womb chair that I'm obsessed with and I asked questions about the structure of the medium size on the phone. Nicole lied to me on the phone and told me that the back went all the way up so my head would be supported. I just received the chair and it's comically small. It goes up to my mid back and I'm only 5'1". I spent so much money on this chair I was hoping to have a lifetime. I'm so, so upset.

Update: Chair shipped exactly when WB told me it would. It arrived in good shape, and my…read morerecipient loves it! I was very worried about ordering a refurbished chair given people's poor experiences with other companies, but my experience with WB has been good from start to finish. Perhaps I will buy a fancy chair for myself now!

Amazing small business. Writing a review to attest that it's trustworthy! Ordered a refurbished…read moreHerman Miller Aeron for less than half of the retail price - honestly couldn't tell the difference from new. The tags were even still on. Process was smooth, shipping was quick, and everything was well packed. Very happy with my chair!

Needed to replace chair leg pads on Calligaris product from Italy. Did websearch on vendor and sent…read morevideo to their US office in NY. Contact responded promptly and resolved my problem On top is sending product directly to my residence complimentary!!

They do not stand by their product. David is extremely rude and definitely not helpful…read more Expensive junk, the same furniture under a different name can be purchased at Modani for a fraction of the cost.

This is heaven for fans of MCM/Bauhaus, Dieter Rams and other modern designers. I'm in the process…read moreof buying some pendant lights and found the staff extremely helpful. It's not inexpensive but the quality is palpable and the products look to stand the test of time and they really stand behind their products. What's on display in the store is but a small sample of what they have available on their website but I love that they have enough items on display that you can get a good idea.

Came in looking to replace my computer chair. Previously i had purchased a Fluid Chair from…read moreOrganix This purchase was made 12/2002. The Fluid Chair at the time was probably the 2nd option to a Herman Miller mesh chair. Great customer service, 10 year warranty , when the rollers needed replacement, i called and parts were expedited to immediately. Sadly, the company went out of business. I know really how important it is to have a good office chair. With that in mind, this time i walked right to Herman Miller store to test product and make a purchase. The last chair lasted 18 years. We fell in love with the mesh chair, i bought a size B-chair with all options to match the chair that i previously bought. Within 4 days, the chair was delivered fully assembled to my house, awesome. The staff at the store was extremely friendly and they had us test different models and within 30 minutes we had made the purchase. Think of it as do you want to entry level Sedan or do you want to drive a performance luxury sedan? The choice is yours. I can attest that if you seat 8 to 10 hours out of the day, than you need to be comfortable and buy from a reputable manufacturer. Herman Miller products are backed by a 10 year warranty and the customer service is excellent. Of ourse be prepared to $pend $erious money for this chair! BLACK MESH SEAT AND BACK. LUMBAR SUPPORT, PIVOT ARM, HARD FLOOR CASTERS, BLACK BASE AND FRAME. We have the chair now for 2 weeks and we love it.

We have been working with Sandra for a couple of years now. Sandra was really patient and guided us…read moreevery step of the way. We initially wasted time weighing other options, only to select what Sandra had originally recommended! We purchased all of our bedding in only half an hour, because we finally learned that what she selected would look 100% fabulous and it wasn't worth the time to look at anything else. I also appreciated how Sandra never pressured us to buy anything and took the time to understand our style. She even came over to our new apartment to see what our preferences were and provided tips for how to place items (purchased through Ethan Allen and other places, so that it meshed together). We went to other stores, but never felt that the designers were invested in helping us to achieve a home that would feel like it was ours. The quality of Ethan Allen furniture is also top notch. We've had our couches for 17 years now. The warranty is also no hassle at all. One wood table developed a crack - I made one phone call, the technician came to check it out, and then delivered the replacement. No forms to fill out at all or receipts to provide - I just gave them my name and that was it.

We purchased a sofa, two Caden chairs, a coffee table and two end tables in good faith. We also…read moreused a designer to be sure we were informed. We are older adults so wear is light. First the shark fin finish on the coffee table was delivered not showing the interesting wood grain (opaque) which WE HAD ASKED about several times and were shown floor samples and of a piece of furniture. No help to exchange. The shark fin surface of the wood on the coffee table and chairs does not wear well showing white seams months after use. The EA staff informed us that the protection program we purchased does not include wood only when we noticed wearing months after purchase. The only solution given was a furniture marker to continue to use several times a year as the white seams begin to show to cover up the flaws. As I continue to color my furniture several times a year, I am more frustrated that we trusted your company. This is not quality or service.

One of the best shop i've been! They were helpfull every time i was there.If you need anything just…read moreask Dee

Without Tony, I am not sure I would use these people. However, they have great products, (should…read morefix their AC) and give Tony a raise. It is a shame he needs to do the jobs of the people in installation scheduling.

Great store. We've purchased a couple of items (couch and an ottoman). The service is very good…read more(Edwin is the best) and they take the time to work through various options since all the furniture is made to order. Do some research online then come into the store to see/touch/sit on the items your interested in.

We bought a floor model of their Shoreclub sofa. A sofa they sell year round. My cat had an…read moreaccident on one of the cushions and we need to replace the INSERT only. We paid $2300 for the said sofa, and after contacting their headquarters in LA, we were told they wanted to charge us $695 to replace the cushion INSERT. It's heartbreaking that they won't offer a lower price for some foam and feathers. They claim to be a family company, but they do not treat their customers as such. Be cautious buying from them, because god forbid something happens, they will OVERCHARGE you to replace anything. This is not how you gain repeat customers. I'm livid, and I'll need to buy an INSERT elsewhere. Mind you, I was willing to pay about $200. I'm not a cheap person, but I'm also not a fool.

This is a 2 floor location. Downstairs has all items like brushes, paints, frames, and more…read more Upstairs is more like little gifts, journals, planners, puzzle type things. They seem to have a well stocked and organized store. I have not been in a Blick's in forever. I could spend hours in it looking at all the art supplies and such. The staff seemed friendly and the atmosphere was fine.

Great service from the staff. They really went out of their way to help me!…read more Otherwise, amazing selection for serious artists and designers. NYC is running out of these types of places and it is so good to have this place available.