13 yrs ago, I purchased my home new and Ecks Air was hired by the builder to install the HVAC units…read morefor all the homes in the neighborhood. The first summer living here our air conditioning shut down and the owner from Ecks Air (Mark) came out and said the refrigerant was low and it just needed to be "charged up". This worked fine for the rest of the summer. The following summer our system shut down again and Ecks came out acting clueless and said the system is fine and just needs another charge. I learned later on that at this point Mark from Ecks Air definitely knew something was wrong and was taking the lazy, unethical route out of the situation. The same thing happened the third summer living here and I asked around and learned this is not normal so I asked the owner of Ecks (Mark) some difficult questions that he was not happy to answer. He finally said there must be a leak and unfortunately we're out of warranty at that point in time so he can't replace the unit and if we wanted to replace it, we would have to pay for it ourselves regardless that this was giving us a problem since the first year we moved in. He also said he was going to be a good guy and continue "charging up" the unit free of cost each summer until the day we replace the unit. This summer, which is our 13th year here, he comes out, charges up the unit, and tries to charge me for it. When I question why he's charging me since 10 yrs back he said he would continue "charging up" our unit until we replace it, he said he's been doing us a favor for long enough and it can't continue. I've also recently learned there are environmental safety guidelines against "charging up" a system on a regular basis and it's extremely unethical that Ecks Air was doing this all these years. This man is very unethical and I would never recommend using Ecks Air.

Air conditioning unit was working and I couldn't figure out how to troubleshoot it so I called…read morearound a couple places. Ecks could get there the fastest. Really nice guy. Explained to me everything he was doing/how he was analyzing the situation while he was doing it. Was able to solve the issue pretty quickly, probably took him 15-20 minutes. He also gave me some good maintenance tips regarding my AC unit and water heater. I don't know how much the other places would charge, but it seemed like Ecks was probably a better value as he charged about what the other people were going to charge just for the service stop. Anyway, I was pleased with the service, thought it was a good value, and will call him again if I need any HVAC repair/maintenance work done.

Had my furnace serviced after a no heat call. The service tech arrived on time (same day as when I…read morecalled) and gave me a solid assessment of the issue. He gave me a few options to fix my issue with a most cost effective option. What I appreciated was his willingness to let me watch his work. He walked me through his trouble shooting method. It ended up being a faulty gas valve, which is what I had concluded prior to him showing up. Of course there was a markup on the part but that's to be expected. It's a business and I know I was paying for the convenience of the repair done right and at that time. It took him 2 hours to do the job. This included bringing something to code that my installer (no longer available) had done via a shortcut. All in all, it was a great job that was professionally executed. And my technician was awesome! I highly recommend this company. Also, I believe they are still an independent company and not a subsidiary following a buy out. That's good! Oh, why not 5 stars? Well, I had hoped the invoice would have been below $1000. It's the cost of doing business and unfortunately I was not prepared to shop this one around.

Indoor Air installed a new Trane AC system for us and we used their annual check up service for…read moreyears. During our most recent system check-up (2022) they replaced a small switch while they were performing the annual service. They charged $300 for the part plus labor (it took 2 minutes), on top of the $160 annual service charge. We later realized the unit was still under warranty yet Indoor Air charged us for the work. It took four conversations to get them to fix their problem and they acted as if they were doing us a favor. One week later they had to come back because system kept shutting off. Apparently the condenser pump wasn't working: would have been nice if they tested it as they should have during our annual checkup. We were quoted $418 to replace it. The pump plugs in and is readily available on Amazon and at Home Depot for $60. We were being overcharged. Won't use them again.

Our 25-year old HVAC system was hanging on out of sheer loyalty... but the time had come to bite…read morethe bullet and purchase a new central air system. For those of you that have not priced these things out before, quite a bit has changed over time...like the cost! Also, technology has moved on as well, so it's virtually impossible to replace "just the condenser" without all the additional furnace components...they simply won't work together. We called several HVAC contractors...one of them being the large energy company we all know in this area. They came in and did their inspection and were very professional. But their price was 50% higher than the local competition. Yes you read that right!! I wasn't concerned about the "big guys" doing it right, since they are our current utility firm and we have appliance contracts through them. But in light of these tough economic times, I really wanted to give it to a small business. I just wasn't sure how well they would stand behind their work and whether they would do it right the first time. I did research and found two other options. The one that really stood out was AAA Comfort Air in Cream Ridge, NJ. They had over 95 five-star reviews, and although anyone can fake a review, I still felt compelled to do my due diligence. I set an appointment for Emil (the owner) to come in and assess the situation. He was professional, took his shoes off before entering (not at our request), and clearly laid out what was needed and NOT what was most expensive. As a matter of fact, he recommended options that were less expensive vs. those that would simply feed his wallet without added benefit to us. His demeanor was polite, knowledgeable, and he took the time (over 1-hour) to really explain everything without pushing for the sale. Additionally, there are some unique challenges in our home that require minimal dust due to some family health issues and he offered to put up plastic to separate the rooms to ensure a clean work environment. Well, much to my surprise, Emil, came back with an estimate that was truly outstanding vs. simply "competitive". Likewise, his firm provides a 3-year parts and labor warranty (not an option...he just provides it) along with the condenser manufacturer's 10-year. The others only offered 1-year.... that in of itself really resonated with me! We decided to move forward, and I have to say, we made the right decision. Emil and his team were outstanding. They arrived on time, ready to go, and their work was outstanding. Everything was done in one day, with a clean install and a fully working system. Look, HVAC replacement won't make your home look nicer, but it surely is important. No one wants to spend that kind of money unless they have to. Emil and his team were not only very competitive, but they delivered on their promises and were very customer focused. If you are seriously considering a project like this, you need to consider AAA Comfort air. They deliver on their promises and care about their customers. They go above and beyond and deliver with an eye towards balancing price with efficiency. We highly recommend them and you should absolutely include them in your decision-making process. They truly are "AAA".

Emil was very professional and answered all my questions. He installed a new unit for me and I…read morecouldn't be happier. When no one else answered the call Emil came through. Highly Recommend

We had a 35 year old hvac system costing in repairs and wanted to use a local contractor in…read moreHamilton township. The google and Yelp reviews were overwhelming for Home Allegiance. They were on top of our list, of course expecting to get 3 quotes. When we met with Chris we quickly realized that the reviews were true; from their guaranteed work ethic to the very good pricing, and availability. We waited about 5 minutes to call and sign up. When we met the crew; Sam, Sal, and Erick, we knew we had chosen the right people. They are meticulous in all their work, and most importantly when there are complications for joining the systems they take the time to craft the best solution, no matter what extra work that entails. Even more than that, they are the finest people you want to know, taking care to make your job their priority. You can't do any better!

Great guys, arrived exactly on time and had our AC running again in 20 minutes at a very reasonable…read morecost. No upsales or "need to replace everything" nonsense like some of the others out there. Thanks a million! You will have our business from now on.

We had a power surge last Thursday due to thunderstorms, lost out AC. We immediately texted Perfect…read moreAir that same evening. They texted back on the following morning, Friday indicating someone would reach out to us. They did not. Since we were out of town for the weekend anyway, it was not too much of a problem but we were hoping they would be able to call us and schedule for Monday. On Sunday night, we texted again, did not hear back until Monday morning 8:30ish indicating they would not be available for 2 weeks. They could have told us this on Thursday evening or Friday morning so we could schedule with someone else. They obviously do not care about potential new customers.

Im not sure why my experience was so radically different when compared to others, but I'm still…read morewaiting for my invoice 3 months later... I guess I won't be getting the NJ clean energy rebate. Overall I was left with a very poor experience that I wouldn't wish on my worst enemy.

I've been using Patriot Air for a number of years. Joe is one of the most honest and professional…read moreservice providers I have ever done business with. When another HVAC guy (the original installer) told me my AC unit was shot and we'd have to replace it (at a cost of $7k), Joe came by and got us back up and running for $150 and the unit is running like new. If you need AC or Heating services, Patriot should be your first call.

There was alot of confusion with the appointment date, so that just needs to be handled in a better…read moremanner. My issue was just a gas fireplace acting up and those with heating issues should definitely come first. When Joe made it to the house, he was extremely professional as in the past, personable and low key. Jackie remained professional and calm throughout the appointment issue. As for Joe's abilities in this field, he would be someone I would trust hands down! Having dealt with many HVAC vendors in the past, I would recommend Patriot Air without hesitation...I just would suggest an improvement in the appointment making format. Our fireplace is working and no longer an issue!! And he takes credit cards for payment! Thanks Joe & Jackie

Our air conditioning was leaking all over our basement during the recent heat wave. I had to turn…read morethe AC off due to the water near the wires. I have a 6 month old and three year old at home and was worried about how hot the house was getting for them. Cranbury Comfort had someone over quickly, diagnosed the problem, and had us up and running. Everything was explained and I was shown the issues which I appreciated so I knew what to look for in the future. Thanks to Cranbury Comfort and Robert!

We were having issues with our AC and need a new unit fast. CCS is getting our new system installed…read morein only a few days from when the issue was diagnosed. Ginger worked her magic and got us on the schedule quickly and we will be cool again this weekend. Thank you CCS as always for your quick service and always coming through for us. Cranbury Comfort has been our go to since I owned my first home in East Windsor almost 30 years ago and over the years you have never failed to come through and keep us up and running. I truly appreciate you!

Recently had our AC unit serviced as we do every year. Ice-Man installed the unit several years…read moreback. Anyway the technician found that a part was bad/going bad. Part was covered under warranty however labor was not. We was quoted a price for the labor. Said go ahead what the hell just fix it. So a few minutes later and $200.00 + for labor costs the job was completed. By the way the part was $20.00 on line. I should have remember that a few years back I helped a neighbor replace the same part on his AC unit. Job took all of 5 minutes. Wish I would have remembered this, my own fault. App. $50.00 or so for labor costs yes but $200.00 plus is a bit steep.

Patrick arrived when he said he would, was kind, and diagnosed the problem quickly. Would…read moredefinitely use them again if needed.

Straight forward - excellent service. The communicate well from the start and through the…read morecompletion of the job. Prices are fair.

Excellent service --don't call anyone else. Plumbing and HVAC -- the best in the area!!!!!!read more