Top notch ! Heat went out on a Friday and Jason was here in a few hours to check it out…read more He ran numerous test to determine the cause and determined that unfortunately the heater had died (13 years old or so) because of the heat exchanger. (Prior to Jason coming we had the people who originally installed the system come and check it out and they determined the same fault but we had the feeling we were being rushed into making a decision about replacing it) Everything was delivered on Monday morning by 8am and Brandon & Mat removed the old heater & AC and we had heat again by 3:30 pm. They did a fantastic job with no trace of the old system or work inside or outside the house being visible. Would not hesitate to call them in the future. Price-wise they were less than our first call.

Researching HVAC companies is always done with trepidation and hesitancy for me, because I am…read moreconcerned about the prevalence of individuals' horror stories and the price gouging that is so frequent today. Thankfully, I pursued my search and contacted Out Of a Jam. I've read their reviews, noted the authentic and upbeat tone of their customers, and, most importantly, how the company found the time to interact and respond to its clients. This winter, I'm currently pregnant, and I have four other children; therefore, tackling my heating issue for the comfort of my family took precedence over everything else this week. It was clear within seven minutes of meeting Jason that he was knowledgeable and skilled at his craft. He asked questions, was receptive to my responses, assessed the issue, and promptly began work. There is immense comfort in knowing your HVAC company can assuage your anxiety by communicating with you and making it quite clear that they are here to help, not sell you something you don't need. Jason was extremely personable and educated my husband and me on the coverage under our manufacturing warranty. He was quite meticulous in explaining what was working within our heating system and identifying the culprit behind the problem.  Professionalism and communication are the epitome of a successful business. Period. I appreciate Jason being punctual, respectful, and humorous. I know without a doubt that he is integral to the company's success. Out Of a Jam now has lasting customers, and my husband and I look forward to working with them when it's time to install our new cooling system. I could not recommend them enough.

Absolute worst experience. Led me on for over two week and lacked responses. Claimed he could help…read moreme get the permits for the water heater knowing I had a deadline of July and texts me last minute to say he is unable to help us. Would not recommend, save your time.

Thought I had a venting problem in my drain pipes for my washing machine. wayer would back up in…read morethe washer after the final spin cycle. Dan removed the old pvc and installed new pipe with a secondary vent and check valve. When he found that the washer still wasn't draining properly he surmised that there was a partial blockage in the drain line. He removed the clean out trap cover and removed the clog. Unfortunately waste water got on our finished basement carpet when the blockage was removed. I realize these things happen and happy that the problem is resolved. Thanks Dan for a great job.

Scott steel is a gentleman he came out my store to evaluate a heating issue he immediately…read morerecommended a solution and gave us a fair price to complete the work He explained what he was going to be doing and how it would solve our problem We will definetly have the work done by his company and will post another review upon completion Thanks scott

Scott Steele was originally recommended to us by our home inspector when we were in the process of…read morepurchasing our new home. We needed to have a special HVAC inspection to assure ourselves that the furnace did not need to be replaced. Scott examined the equipment, diagnosed the problem, and then did the repair work before we moved in. This included correcting faulty insulation and sealing the ductwork so that the system would reach its optimal efficiency. We have had him return for additional work, including replacing the thermostats and a faulty circuit board, installing clean-out valves for easy maintenance, and even installing two motion sensors (which is usually electrical). Most recently we had a problem with the house humidifier and he came over on a slushy Saturday morning to fix it. He fully explains the work that needs to be done. He provides excellent advice and is always helpful. We have been pleased with all of the work that he has done. During my many years of home ownership, you won't find anyone better. Scott is professional, efficient, reliable, and on top of that, his rates are reasonable. I would recommend him to any of our friends and neighbors.

John responded promptly to my emergency request to replace a broken water filter and pvc pipe in…read moreorder to restore water to my home. He came out within an hour, completely the work quickly and cleanly and was kind, communicative and professional throughout. I won't hesitate to call him again!

JL Ricciutti just left, Excellent service. Most attentive to details. Bled the radiators and stayed…read morewith them to be sure they were heating. Solved a number of the confusing issues in this house with a plumbing and heating history half as old as the house itself.

I got a mini split installed in my place since it was too hot on the third floor. Louis came and…read moregave me a quote. Quickly after my deposit, the job was started. I appreciate the professionalism of this company. They asked me every step of the way how and where I wanted wires/tubes to be placed. They also went out of their way to show me what they were doing. Finally, they told me of things around my house that should be fixed that I would never have noticed like my railing on my roof deck and some parts of the sewer connection. Can't wait for them to work on a second mini split for me.

I don't want to use my oil furnace more than necessary due to the cost of oil. I want to use…read moresomething more energy efficient. Luis came out and suggested a mini split. He described how and where it would go. From contacting Luis, until he came out, until the job was done, was 4 days. Take THAT supply chain problems! Two technicians installed my system. Jason and Jay. They did exactly what I had hoped. Plus, they were clean and professional.

I worked with a lot of contractors in Philly and was disappointed with every sing one until I…read morecontact Mikhail. I had a huge list of things that needed to be done and he gave us great advice on how to fix things the right way and more economical ways for other items on my list. He went so far above and beyond what we asked for. I can't write enough good things about him. Call him up, you won't be disappointed.

Mihail did some work for us today (attached some siding that had fallen off, fixed 2 lights as the…read morewiring had problems and transformer bad for our doorbell) did a great job!!! Affordable, quick and honest! Highly recommended

I just paid and said goodbye to Alex, and I was so impressed with him and his work that I felt…read moreobligated to write a review right away. Last year, my heat stopped working. I called several places, but Alex was the first to respond. Over the coming days, as the callbacks came in, I was told that I'd need to schedule a consultation. In contrast, Alex asked if he could stop by that day or the next. Due to a hectic schedule, I asked a friend to be at the house. Alex was very flexible to coordinate with my stand-in. While I was away, knowing I was unable to talk, Alex texted me pictures of the problem and let me know he'd return shortly (something had frozen solid, so it needed t thaw). When he was done, he texted me that the unit was not leveled properly, and it would probably become a problem in the future. I opted not to have it fixed at that time. My bad. Jump ahead to this year... The AC stopped working again this summer. I called Alex on Sunday of Memorial Day weekend, and he got right back to me, offering to come Monday (Memorial Day) morning. Again, I scheduled for a stand in, and Alex made himself available right away. He observed something simple and fixed it right away. He also did a full system check up to make sure all levels were fine and everything was working properly. A few weeks later, there was a completely different problem. It related to the system sitting off-kilter. At this point, he offered a fairly expensive fix, but he said it may work or it may be more of a band aid, as the system will need to be replaced in the coming years anyway because 1) it's run its course, and 2) the type of system will become obsolete in 2020. I was skeptical, so I called my brother who is a contractor in Central PA and has a good HVAC guy. That HVAC guy does work all over the east coast, so he'd have some sense of what's what in Philadelphia. He gave some numbers and ideas, and said that Alex was spot-on with his estimate and the info about the system being obsolete in 2020. Alex was all booked up for the week, so he offered to make the quick fix Monday morning at no cost to hold the system over until he was available the following week to replace the unit. Due to a cancelation, he was able to come today. In addition to the normal work, he had to remove a banister to get the unit to the basement, then he found some 60 gallons of water had condensed and filled some part of the unit, and then he built up an area to make sure the new unit was balanced. He did so much extra work, and then he cleaned it all up. AND THEN, because I was at work, he was able to stop by my workplace on his way home for me to pay him. Really incredible work, incredible availability, and incredible communication. And my brother's guy said he was surprised that the price was as low as it was for being in the city. I expect Alex will get too busy for all of that in the near future, but he's my go to now, and I know I can trust him. Further, he's just really nice. I have enjoyed our communication, and I'm really happy to direct business his way.

Alex installed mini splits in our house and they are excellent. He first came out to assess our…read moreductwork and decided mini splits were the best option for us. The mini splits are quiet and work really well, even on our previously very hot 3rd floor. He began work as soon as we had the necessary masonry completed and was very professional and prompt with communication. I will be recommending his services to all of my friends!

Quality work. Knowledgeable and definitely recommendable. We were able to get a quick appointment…read morethat worked with our schedule. We will be definitely be using this company again. We were having some troubles with our radiators and the problem has been solved and at a value that we could afford.

Check boiler. Excellent service and great quality. Well worth the visit. He was very informative…read morewith respect of the care for the boiler.