Not a fan. Always felt like I was trying to be upsold the couple times I went in for a cleaning…read more Was told for the first time in my life I should use a dental mouth guard for my teeth and I should try the sleep test because I have sleep apnea. Denied both and did not return. I'm a great sleeper, in fact I only sleep poorly when I have a few drinks which I think a lot of adults can relate. In addition, I have tori in the bottom on my mouth that's pretty apparent... made it very clear when they attempted x rays that it wouldn't fit and caused pain. They kept trying, extremely awful experience.

VERY thorough first appointment scans including a CT scan for all patients. Unfortunately, the CT…read morescan was an additional $150 expense not covered by insurance, and I was not notified that this would be an additional charge until after it was already done. When I addressed concern with this charge, I was assured that they run this by all new patients before adding to procedure. As someone who can not easily afford this additional expense, I'm certain I would have declined if presented with the option. Now, a month after expressing concern, I'm still waiting to get an answer on whether anything can be done.

I go to Mashburn Medical mostly and I will say that I have had the best care and experience since…read morebefore COVID with the two doctors I have seen here! I feel like I have won the lottery! The office staff goes above and beyond to be nice as well! I absolutely love this team!

I took my Mom there and they were great! So nice. The wait wasn't long either. I called ahead and…read morehad an appointment. Dr. Shelton is the best. He is so good and thorough with my Mom. They are open 7 days a week or I can go to the clinic in Marshall. It is important to have a place to go other than ER or Urgent Care when sick on weekends. Also, the ladies in the office are so nice.

I had been in so much pain. Come to find out I had a cavity deep in my back molar. Thank the Lord…read morethat these amazing people were able to get me in on such short notice. I called and 30 mins later I was in their office. Lizzy came and called me back and her energy was so bright! I was in so much pain and I could tell that she really cared. The visit to the dentist is NEVER a good time, so I was so thankful for her kind and light energy. After xrays, Dr.Page came and told me the cavity news. He saw how much pain I was in a numbed me right away so I could get relief. Then he kindly walked me through my options. We decided to pull the tooth. I was so scared, but they made me feel supported every step of the way. I was in so much pain, fear, and in tears when I walked in, and I left feeling supported, heard, informed, and loved. I may have been down a tooth, but I up in gratitude. Dr. Page and Lizzy are such an amazing team! Even the receptionists were so warm and kind as well! Thank you to the ENTIRE STAFF at Smokey Mountain Dentistry for your kindness and going above and beyond! I cannot sing your praises enough! There is no other place to go to have your Dentistry needs met than here. God bless you all! Thank you so very much!!

I need my front plate replaced as it's coming loose Help The fourth weekend - I'm a part time…read moreresident and have no dentist in Waynesville.

My visit to Gillespie Dental Associates was the most positive new patient appointment I have ever…read morehad. From the start, the staff in the front promptly returned my call to set up an appointment. The hygienist, Hannah was so lovely. She had the space set up in a cozy manner with lamps and gentle music playing. Throughout each step she was communicative, careful, and attentive. Then, Dr. Patel arrived and continued to provide the same level of compassion and attentiveness. I would highly recommend this practice who anyone who has dentist appointment apprehensive like I did in the past.

I have moved on from Dr. Gillespie, with good reason. I now have a dentist who is kind, patient,…read morewalks me through cleanings and procedures with exactly what he is going to do. He takes time to explain, and is happy to pause and take a break if needed. Gillespie is the exact opposite of this. He threatens underage patients with being held down, does not adhere to patients request for the level of numbing, and does not seem to understand the meaning of consent. I requested no numbing for a tooth being pulled - he pulled the majority of the tooth (the remainder of which later was flicked out by another dentist who didn't think I needed numbing at all), and proceeded to be emotionally/verbally abusive trying to force me into an injection. I will never return to this office, and I certainly would never dream of bringing my children here. If you're looking for a kind and decent dentist, steer clear of this office.

My family feel well cared for and satisfied with our many years service at AFD…read more I wouldn't hesitate to recommend them.

Great staff and excellent dental work. Medicare is accepted. Care and concern is the cornerstone…read moreof their practice.

Monday, I was in serious dental pain, the cray showed an infection, was prescribed amoxicillin and…read morewas told in 2-3 days, the pain should lessen and was referred to an oral surgeon where my appt is in 5 weeks (which I realize is out of her hands but what is a patient in pain to do?). When I asked what to do for the pain, was told Oragel and Advil. I was out of my mind in pain, perhaps the antibiotic wasn't working since the pain only increased 10x and phoned, texted, called the emergency number on Thursday numerous times and again Friday (office closed). I even checked with my pharmacy thinking perhaps she'd call something in, a different antibiotic, anything! She didn't. I didn't get a response until the following Monday afternoon, just an angry-sounding message telling me to call her. Frankly, I would not recommend Pamela Putnam DDS for dental care. At least in my experience, she takes the "care" out of dental care.

Rude and felt unsafe…read more I was recommended to Dr. Putman's office and was immediately struck by the physical aspect of the office being a cabin, the surrounding creek and dogs that go to work. But no matter how cute a place is, no one should get treated poorly, especially in a medical environment. I went in for a filling, and when finished, it felt like I was biting on a rock. Dr. Putman said it might be because I was numb. After the numbness went away the filling was still so incredibly high. I wanted to come back in for an adjustment as soon as possible because the office was closing for an entire week. They put me on the schedule at the end of the day, the following day, which was their last day before they closed for the week. I imagine the feeling of being done for the day and wanting to be off for the week. As soon as Dr. Putman walked in she said "came in right when we're closing huh?" I immediately felt uncomfortable and felt myself shutting down. I felt a roughness from her while she was in my mouth and she even said to the assistant "she's tough, she just got a tattoo." After she did the second adjustment she said "I'm not doing anymore, if I do more it'll have to be a crown." I told her it still felt like I was biting on a rock, but it was getting better. And she sort of huffed and adjusted more, this time I really felt her in my mouth for much longer than necessary, like she was trying to just get it all the way down so I wouldn't feel it at all. And that's exactly what happened. When she finished she took her gloves off and adjusted the chair as if we were done before asking me how it felt. I even thought she had walked out. I was scared to say anything. I felt extremely uncomfortable in my body and frozen in my voice. She took a minute to ask how it felt, and I said It felt like I was biting more on my front teeth now, something I never had a problem with before. She huffed and said "okay bye" and walked out, which was the last time I saw her. I gave out a shocking "thank you?" I was completely shaken up, and am still in shock from this. I told the assistant how rude that was and the assistant actually said "I apologize for that." Which gave me confirmation I was not crazy for feeling triggered in this way. If you cannot treat your customers, clients, PATIENTS with patience and care, do not have them come in before you close or anytime when you're not able to be there for them. It's been three weeks now and I cannot chew on that tooth, as it is extremely painful and sensitive. I was told it should subside in a few days. I will have to find a new dentist to see what the next step will be into treating this tooth. On top of that, I was told at my initial new patient exam I was able to use Care Credit which I had used at that first appointment no problem. Following that appointment I was then told it could only be for $1,000 or more. This filling appointment was a "one last time" using Care Credit under the limit. Update: I was texted by the dentist saying "I'm sorry you feel this way" and was told that my appt for the follow up was earlier in the day, as if coming in before they closed was my problem, when the front desk told me to come in at that time. She went on explaining about my tooth having the unbearable pain. There was no apology or acknowledgment for how she made me feel. "I'm sorry you feel this way" is not an apology or ownership for her actions of how rude she was and uncomfortable it made me feel. The assistant texted back saying "let us know your new dentist to forward you records." Such a nice office.

I was a patient of Dr. Godley's. I showed up with an infection caused by an impacted wisdom tooth…read more Dr. Godley referred me to Rock Cliff Oral Surgery. Rock Cliff's Dr. Warburton removed my wisdom tooth, then ignored me for a week as I showed up at his office on Monday, Wednesday, and Friday pleading for help and for attention to the swelling and pain in my jaw and my inability to open my jaw. On Friday afternoon Dr. Warburton assured me I was fine (he told me my post-surgical pain was due to my advanced age (I'm 45) and told me I'm "not the same animal" I was at 16). Less than 48 hours later I was ordered to undergo emergency surgery. I was put under, an incision was made in my neck, and the abscess that Rock Cliff's Dr. Warburton has been sitting on for a week was drained. I called Dr. Godfrey from the hospital regarding the emergency surgery, simply because I had some questions and he's the only dental specialist I know. He called me back Sunday night, but I was in surgery, so he reached me Monday night. He was sympathetic, who wouldn't be, or at least seem to be so as not to look like a monster. He was careful not to criticize Rock Cliff or anything they did. I will be seeking a different dentist. I was treated so inhumanely by Rock Cliff. Not only did they sit on an abscess and leave it completely untreated (no oral antibiotics, nothing) for a week until I needed emergency surgery (and I visited them three times that week, asking for help), the staff at Rock Cliff were particularly vindictive women who seem to take joy in others' pain. I developed dry socket after wisdom tooth surgery, and they wouldn't allow me to speak to the doctor to ask him for more painkillers. He didn't prescribe me enough to get through the night until my next visit, and I wanted to request one (1) more to get thru the night. I was told by female staff that I had gotten more painkillers than most other people and so I shouldn't ask for more. Do most patients get dry socket? No, they do not. A minority of patients get dry socket after wisdom tooth surgery, which is an excruciatingly painful condition where the bone of the jaw is exposed. Maybe Dr. Godley is golfing buddies with the guys at Rock Cliff or something. That's fine. But at Rock Cliff I was treated like garbage, I received negligent treatment, and it put me into a situation where I needed emergency surgery. I have four children. I know my life means nothing to these doctors or their staff, but to my children it means a lot. I don't know if Dr. Godley gets kickbacks from Rock Cliff for referring patients to them or how that works, but I can no longer continue to see a dentist who espouses this practice that put me in a lot of danger and acted like my life was disposable. I will be choosing another dental pra

I have only been for one appointment but was impressed. The people in the office are very nice as…read moreis Dr. Godley. I have had a ton of dental work done through the years and am looking at much more. Dr. Godley is now my dentist.