Tara started highlighting my hair in fall of 2023. I was new to highlights and did not question her…read moretechniques. Come summer of '24 and I am seeing a lot of breakage and dryness. Tara said it was due to wearing my hair in a pony. Nope. She was taking the bleach and going all the way to the ends. Every time. Picture shown was my results after the last time she highlighted it. I sent her a text with this picture. Tara responded that she would reach back out to me when she was back from vacation. Never heard from her again. I should have never allowed her to do my hair "hung over" as she said she was when I walked in the morning of this appt. Her laziness ruined my hair and she was too much of a coward to contact me like she said she would. Stay far away.

I have been here twice in the last year. As far as haircuts go, that isn't often. But I can…read moreguarantee the only reason it has only been twice is because I live in Florida. I have had awful luck in that state with haircuts. This place was recommended by my aunt- and I am SO glad I listened! I went to Brittany last summer to try a new style that I was nervous about- and she did fantastic! She even came in early to fit me in before I went home to Florida. A few months later I went to a salon in Orlando for a trim and they butchered my hair. I haven't had anyone touch it since until today when I was visiting family and Brittany was able to fit me into her day. I could cry I am so happy! It took about six months for my hair to grow back in (the FL stylist cut it that short via multiple mess ups) and she was able to fix it for me. She not only knows what she is doing, but she knows what is flattering for you personally. So important when it comes to a hair stylist! The atmosphere is welcoming and you can tell they really care about their clients. If I could get them to move to Orlando, that would be awesome! But until I find someone I can trust there- my haircuts will wait for trips to Syracuse I love this place (and Brittany!) that much.

Eh mediocre at best. Juggling several customers at once. Has a shampoo girl who doesn't really…read morewash your hair at the scalp but gently rubs it on the very top of your hair. Did a quick dry cut on me...did not blow out my hair to see the results of the cut just applied product & quickly took of my cape and ran to next client. Pushes product sales right when you walk in with a cute percent off game. Didn't feel like a valued client at all...disappointed. Shouldn't have even tipped because she spent 10 mins with me tops.

These ladies got us in at the last minute for waxing and a haircut before a wedding. My daughter…read morewent in with braids that were almost like dreadlocks, and walked out with an incredible skater cut by Lana! She had been thinking of chopping her hair off for a long time and it was a big risk to come into this unknown salon for a last minute appointment to do the deed, but the stars lined up. I was so impressed with Lana's attention to detail, and how thoughtfully she styled my daughter's fine hair in a way that would still reflect the punky look that she wanted but would also work naturally for her hair type. Lana also carefully considered how it would grow in over time. My daughter walked out looking like a magazine model, and could not be happier. Brooke did my eyebrows and lip wax. It was very relaxing, and she paid super attention to detail. I am very happy with the result.

I have been hunting all over Syracuse for a decent hair stylist. After 10 years of searching, I…read morefound my guy, Tommie Green. I have naturally wavy hair. Most others have cut it so that it is too long and becomes a big, poofy mess. I have tried straightening it over the years and that doesn't work either. He cut it just the right, shoulder-length so that I didn't feel self-conscience leaving it down. He also showed me a foolproof way to cut my own bangs so I didn't have to keep coming back every three weeks to have him trim them. My hair now takes very minimal attention from me and looks great! I have gotten compliments from colleagues, and even from my teenaged daughter (who is usually very critical of my appearance). He also charges a very reasonable price for his excellent expertise. I can't tell you how happy I am that I took a friend's advice to go to him. The salon is in a strange location, behind some apartment buildings and I was a little wary when I first drove up. Once I got inside, I found the salon bright, open and nicely decorated. I know that they moved locations around 2009, so that may be why another review was so low. I would give it a try.

I absolutely agree with the 1st reviewer of this place. I've been going from salon to salon in…read moreorder to have my hair cut by Denise Bullis. She's the one! It also has a nice quiet ambience to it and no screaming kids! Easy parking too.

I've been coming here for years and am always so happy with the outcome of my nails. The owners are…read moresuper nice and everyone pitches in to take care of each customer- I love the teamwork. I've been with Cherry the whole time and absolutely love her- sadly I never take photos of my nails but I included the chrome ones she's done for me over the years! Prices are very fair. Would definitely recommend BOOKING AHEAD OF TIME, they are typically too busy for walk-ins.

I have been coming here for years, but lately there are some issues I'm concerned with. #1: There…read moreare NO perks for being a loyal customer. Never any coupons, deals for however many times you go there, etc. The best seems to be to save a couple of dollars by paying cash over credit/debit card. It would be nice to feel appreciated and have some sort of reward or coupon program, given how large the business has grown to. #2: Lately, it seems that the nail techs are too busy to sanitize their tools in between customers. I really have no desire to catch anything from non-sanitized clippers, cuticle trimmers, or nail files. I would LOVE to see the techs opening sanitized tools in front of me while I'm there, so I know they're using clean stuff during my session. #3: I'm not sure if it's the tool or the techs, but I am so sick of my fingers getting cut up by the edges of the nail files! Like a papercut but deeper and it stings!! #4: Not everyone is trained equally. Some techs refuse to learn simple new techniques. It could be because they are over-worked and always busy. I also don't think each person does the dip manicure or the cat-eye manicure the same way - which way is the right way? It's different every time, it seems, and some techs' manicures definitely have better staying power and durability than others'. Overall, I find that this is a pretty good value for what you get, most of the techs do a good job, and I love that cat-eye dip is now being offered, but I'm just starting to question what's going on here. Are the workers too busy and stressed? Do they need more time in between clients?

Last week I had my eyebrows done by Paula. I love them. I lost my eyebrows due to an autoimmune…read moredisease. You not only look bad, but feel bad as well. Paula fixed how I look, and how I feel. She does fabulous work. Thanks, Paula

Kimberly is amazing!! Very accommodating!! The salon is warm and welcoming. Highly recommend!!read more

I was searching for an appointment the week before the fall semester, which is naturally busy…read more Denied by many places, Kaitlyn was happy to come in early to do an appointment with me. Many salons wouldn't offer that, so I really appreciated the customer service. The decor inside is immaculate. As you'll see in the photos others have posted, it has an earthy yet luxurious feel to it. Down to earth but classy. Very bright and airy. A nice place to be. My stylist Kaitlyn (again, can't thank her enough for coming in early just for me) was very good about walking me through the steps of the process because I was doing a big change (cut off 12"+ and balayage; I've never even colored my hair before), making sure I was comfortable along the way. It definitely made me feel more at ease and trust in her abilities. She was very knowledgeable about the whole process of coloring from a chemical perspective. Which, as a chemistry major, I found pretty neat. Maybe others wouldn't care in the way I do about the chemistry, but it is relieving to know that your stylist really understands what she's doing to your hair. The products they use are very hair healthy and eco-friendly, which I find important. Louis offered me tea, too, which I've personally never experienced in a salon. Those little things help to make you more comfortable and at home, so I appreciated it greatly. As for how my hair turned out... I loved it! It couldn't have come out any better. It was exactly how I was hoping it would turn out. Masterful. It's been about 6 months since I got the cut and it's grown out nicely, which is exactly what I was hoping for! Before my hair was down to my hips with a lot of broken strands. I'm glad I got it chopped off because now it's healthy and turns out to be simple enough to style. Because now that I look back, I had so much hair that it just kinda sat there. I'm glad I got over the fear of cutting it, and that Kaitlyn was the one to do it! Just be aware that a process like mine cost about $200. Definitely not cheap, but these services also require a great deal of skill. Don't expect to be getting results this good for $20. I don't do a lot with my hair (I rarely ever use heat on it) so my hair is healthy enough to where I don't need cuts that often. But I think the next cut I need, I will come back.

This is my first time actually getting the haircut that I want!! I had a thick long hair and I…read morewanted to go back to a short haircut. I dreaded going to hair salons in the US because I have Asian type of hair (thick, heavy strands), and almost all salons I went to have been disappointing me with the results because they're not used to handle this type of hair. I went anyway because I was too desperate! I called in the morning and they told me to come in an hour later. Kristen was my stylist and she was super nice! She greeted me and offered some drinks. She really tried to cater to my needs and she even confirmed at the end if I want to adjust the length and the model (which I did and she was soooo accommodating!). The wash and blow at the end was really nice too! The place itself was really cozy and well decorated. It looks like high-end salon as soon as I walk in. But, here's the highlight, IT IS SO AFFORDABLE! I've had haircuts with the same price and they usually do just the bare minimum. I literally told her I can't believe I only have to pay that much! Would definitely come back for my routine haircut with Kristen!

Had my hair done by Lucky. The blowout itself was fine, but she was incredibly rude. Pushes my…read moreappointment back 2 hours the day of, then proceeded to lay into me about a booking error about the type of blowout I booked for my hair length . I apologized again and again and told her it was a technical error, and she keeps repeating her frustration at me, while she's laying into me, she uses severe heat and pulls at my roots. She also criticized my hair itself. While I understand that she may have been frustrated, this did not warrant such unnecessary behavior, was a very unpleasant experience.

I am beyond disappointed with this place. I work seven days a week, so when I book an appointment,…read moreit's a big deal for me to fit it into my schedule. This salon clearly does not care about that. First off, no one ever answers the phone. There is no way to get a hold of the owner, and communication is non-existent. My stylist, Lucky, already canceled on me in December for a funeral, which I understood. But then in January, I rescheduled for a Wednesday, and a day later, I saw my appointment was changed in the system without anyone even telling me. When I finally got a hold of her, she said she was "on a movie set." I had specifically picked "Any Staff" when I booked so that I wouldn't have to deal with one person's schedule, so why was I being told I couldn't be seen? If you're busy on a movie set, you shouldn't be taking bookings from the public. When she finally "fitted me in" at 7 PM, the whole thing was half-assed and rushed. I didn't even get to pick my own glaze color; she just did whatever. I told her I was happy to finally get my split ends under control, and she just dismissed me and said, "everyone has split ends." I go to a salon for the experience and to feel seen, but I felt like I was just a nuisance she was trying to hurry up and finish. To make it even worse, my partner's appointment was also canceled last minute because the other stylist didn't have a babysitter. It's just constant excuses here. Then, when it was finally time to go, Lucky didn't even seem to know how to collect the payment. It was so disorganized and awkward. I still gave a 15% tip because I'm a responsible person and I value labor, but honestly, I feel like I was bamboozled. I could have stayed home and done the glaze and the cut myself for way less money and zero headache. I'm done with professional salons if this is how they treat people. I won't be back.

I love this salon and I love Shannon who is my stylist. The vibe is always friendly. All of the…read morestylist are very competent and I would trust any one of them with my hair. You can't go wrong here

Through Yelp I needed to find a hair and makeup person for an event. So appreciate working with…read moreShannon Croyle. She understood what I was looking for all turned out great !