Did they change ownership? The store seems so empty, the wine and spirits selection is pretty abyssmal these days, even the beer coolers are severely lacking. The staff is nice enough but every time I have gone in there in the past year, they've always been out of what I used to come in for and get, with no issues. read more

They ran, the old Bait and Switch on me. I bought a bottle online and when I got to the store, I was told that they didn't have it. The customer service I received from the clerk was horrible he couldn't even answer my basic questions. I would not recommend this place and their shady business practices to anyone. read more

Perfect liquor store! Clean aisles, excellent selection, service is always with much respect and friendliness.

Whoever owns this should sell already, you are the worst liquor store in Colorado Springs. There's a reason why you're losing business to King Soopers, THEY ACTUALLY ORDER PRODUCT! Shop here if you enjoy them being out of everything you want to buy. When you complain that they don't have anything, the employees just say the owner sucks. SELL! YOU SUCK AT RUNNING A LIQUOR STORE! read more

Amazing selection of Liquor! Would definitely come back again and again and again. Friendly staff and great prices!

This liquor store is close to my parents house and is convenient being right next to King Soopers. However, after the service I experienced last night, I will not set foot in this store again. I went to pick up a bottle of wine with my sister and a friend of ours. I was driving, I was purchasing, so they left their wallets at home and came to choose a bottle with me. Mind you, we are all three in our mid 30s. After making our selection and proceeding to the register the clerk informed me that all three of us needed our ID's, not just the person buying, even through my sister and friend were not with me at the register and we are all obviously over 21. Is this a state law now? Is it posted when you enter the store? If I happened to have my daughter with me when I'd like to purchase a bottle of wine must she wait in the car? I could even understand if this is simply their policy, it's a bummer, but a simple "I'm sorry for the inconvenience" would not have left me with the bad taste in my mouth. The clerk was downright rude about it. He shut down the conversation by stating it's illegal to sell to anyone under 21 (duh) and called the next person in line. I definitely felt like a chastised youth!! All in all, no big loss, their selection is small and overpriced. It's just slightly closer. We then went to a much friendlier Coaltrain off of Uintah. Huge selection and very nice staff. I'd highly recommend. read more

if i could do negative stars i would i got hired at 18 a hour we agreed on my pay before i decided to take the job i get my first paycheck i only got paid 16 a hour when i told the owner he acted dumb like as if i knew he was going to screw me over n only pay me 16 after we agreed on 18 had a rocky start with them got food poisoning first day well a co worker decides to get in my face on july 19 th infront of customers and sales reps so i brought it to the attention of my boss he said he would talk to her about it well that very night a few hours later my sister tragically took her own life my mind was so gone i didnt know wtf to do or think i called him the next morning to let him know what happened it seemed by the tone in his voice that he didnt give a shit broke my heart but had bigger things to worry about he tells me to rest n be with the family so i did well didnt hear anything from him over the weekend other than we will talk on monday im thinking hes goin to ask how much time i need or to pay me for 2 weeks or something no he fuc*ing fired me who does that? during a time like this after all i did for the store in the short time i was there bottles were flying off the shelf from what my co worker said but anyway i hope all of you take your business elsewhere he over charges anyway and doesn't deserve your support thank you all for reading and remember stay away from this place read more

When I go into Steins & Vines, I'm offered recommendations that far exceed my expectations. While I know I can purchase cheaper wine elsewhere, Phil's expertise always steers me in the right direction. I'm able to really enjoy my glass of wine on the porch at the end of a long day - without wishing for more or regretting my purchase. Customer service will always trump cheaper prices. read more

This is a perfect little liquor store run by a husband and wife team who know their alcohol and make an effort to stock quality wine, beer and spirits. It's right next to the Centinnial King Soopers and has the quality that one would expect from the best grocery store in town. It's not the trendiest liquor store in town. But they are knowlegable and will make an effort to stock new things if requested. I'm a fan. read more

A really nice, new liquor store, with a great selection of beverages! They also give 10% discount on purchases if you show your Military ID! ;) read more

Steins & Vines - bottles of liquor on a shelf - Beer, Wine & Spirits Near Me - Colorado Springs, Colorado

All of the crew here are very helpful and knowledgeable about their product. They have a nice selection of micro and craft brews from around the county and the world. A great location adjacent to the King Sooper's, and they offer a discount to the military. read more

With a knowledgeable staff and visible sign I am sure they have a steady flow of repeat customers. A descent wine selection, mundane beer selection and common liquor stash this was a liquor store I would loosely recommend. read more

I am somewhat of a craft beer enthusiast and this store kinda disappointed me. Yeah you can get the same liquor as you can get at any other liquor store but the beer selection was extremely sub par. Overall good for a pinch but go somewhere else if you are looking for something special. read more

Love the store, love the convenience, love the staff. But they need a new refrigeration system. The chilled wine is Luke cool. I've been having to go elsewhere where they have ice cold wine. read more

I had a very unfortunate experience here, and then it was compounded by a horrible response from the owner. We bought 6 bottles of wine and they gave it to us in a standard 6-bottle box. When my wife was carrying the box into our house a bottle dropped straight through a hole that had been perfectly perforated under one of the bottle compartments. It was most definitely an accident waiting to happen. After cleaning up a mess you can't imagine, we took the booby-trapped box back to the store. Long story short - the owner took the legal-like position that once the bottle leaves the store they aren't responsible, and by the way, how does she know that I didn't break the bottle and then perforate a hole in the box to scam them? Excuse me? You're blaming me? End result, she reluctantly replaced the broken bottle like that was a huge favor, but I got no apology or any gesture of good will. All I got was insulted. You learn most about a company when you see how they respond to a problem. Great companies rise to the occasion and create loyal customers. Other companies, like this one, take the different approach of calling their customers liars. Update - after posting my review, a different owner reached out for a 2nd chance. He said the hole in my box was caused by some type of conveyor belt, and he showed me another box with the same problem. Apparently he hadn't been aware of this massive problem before. Now that it was clear I told the truth, I said and he agreed, that there was no excuse for the way I was treated. He offered a belated apology and 2 bottles of wine as a gesture of good will. Lesson to be learned - customer relations issues should be fixed the first time. Second tries are better than none, but still fall short. read more

Horrid customer service. They will follow you around like you're a thief and when you tell them you don't need their "assistance" they will go to the end of the isle and stare at you. I'm a25 year old man I've been to numerous liquor stores in the springs but this is the only one that treats you like a criminal as soon as you walk through the door. I even overheard the older employee tell his associate that "this town is starting to become overrun with beaners". What!!!??! Disgusting racists. read more

Their selection is cheap and the service is the worst I have ever received at a liquor store.The man at the counter who said his name was Richard was rude and dismissive when my father, my brother and I presented our ID cards, but my sister-in-law had left hers in the car. Richard laughed and pushed our wine aside, gestured for us to move away and snidely remarked that we could get back in line when we were "ready". He began to help the next customer and announced loudly " sorry about the extra wait, these guys aren't prepared." I understand there are laws about presenting ID when purchasing liquor. However, just as there is no law in colorado requiring every member of a party to present ID upon purchase, I am confident that there is no law or policy requiring bad customer service. We will be taking our buisness somewhere with better selection and a staff who does not treat paying customers like 16 year olds trying to buy a 30 rack of PBR without an ID. Thanks Dick! Have a great day. read more