I came to the appointment prepared with detailed written documentation outlining my medical…read morehistory, seizure timeline, symptoms, concerns, and questions. This information represented significant effort on my part and was intended to support a productive and informed discussion about my care. During the visit, however, I was told that my timeline and details were "irrelevant," and that because I am not currently experiencing seizures, my concerns did not warrant further discussion. This response was both surprising and deeply concerning. Equally troubling was the manner in which my questions were addressed. I was seeking clarity about my symptoms, medications, test results, and next steps. Instead, I felt that my concerns were minimized and that my attempts to advocate for myself were viewed as unnecessary. Being told, in effect, that my experience did not matter because I was "not currently having seizures" left me feeling invalidated and reluctant to engage further. I believe patients deserve to be treated with respect, empathy, and clinical curiosity--especially when they arrive prepared and motivated to participate actively in their care.

I saw Dr. Troxell for MS, and she was amazing! She knew what she was talking about and helped me…read morewith all my questions and concerns. Unfortunately it is getting worse day by day, but I was over all happy with my appointment. I unfortunately over heard her medical assistant outside my exam room speaking so rudely to someone very loudly, it most likely one of her peers. She was speaking so loud it was almost belittling and to the point where I could hear it. This is very unprofessional to me especially in a place of business. I strongly believe if you need to correct someone, correct them in private and not in retaliating or in a bullying manner.

I am visiting Anchorage from out of state. When I arrived, I realized I was missing an important…read morepart of my C-PAP. After calling a few places that wanted to charge me over $200 (what they would bill the insurance companies), I was frustrated & afraid I might have to go without my C-PAP. When I saw the Alaska Sleep Clinic, I thought "I wonder if they can help me?" I called and asked. Within a couplehours the team at Alaska Sleep Clinic had located the part I needed and they told me I could co.e pick it up any time! Even though I am not their patient, they went above and beyond to give me EXCEPTIONAL patient care! If you think you might be suffering from obstructive Sleep apnea, you should definitely make an appointment with the team at the Alaska Sleep Clinic!!

The follow up has been horrible since the initial consultation to the sleep study. My son was lost…read morein their "system" multiple times. Lots of red flags from day one. It's a telemedicine racket! Don't waste your time or money.

The consultation alone was $860.00 which is ridiculous considering they have you fill out paperwork…read moreand ask a few questions. I was there less than 20 minutes. I went in and the HVAC was not working and the room was very hot. They told me they could get me a bunch of fans. The room was really dirty. It looked like someone had left their gum on the sink but the tech who rushed over to get it said it was cleaning paste. They night was going to cost over $1800. No thank you. I'll do an online at home study for under $200.

I had a very positive experience when I had my study two days ago. The staff was very welcoming,…read morethe center was very nice and comfortable and although the test was not that great (I had a sleep study and MSLT :( and anyone who has had an MSLT knows that it is torturous lol j/k) it was made bearable by the staff who talked me through it the entire time by assuring me that it was just a little while longer. I had my own private room that was set up like a regular bedroom except a lot nicer! It had at least a queen size bed, recliner chair, dressers and even a large TV that I could watch whatever I wanted! They even bought me Starbucks and Subway the next day. BTW...they let me come in on a Friday night through Saturday so I didn't have to miss any work! I've had sleep studies in the past (at other clinics of course) and they had it set up like a hospital room with a tiny hospital bed and a window that they stared at you like you were contagious or something. I would strongly recommend this facility to anyone needing a sleep study. This place is just amazing and goes above and beyond in every aspect. A+++ Thank you for everything.

Staff is pleasant. The doctor we see however, is abusive verbally, and does not listen, or answer…read morequestions. No idea how he gets away with it, but nobody should have to accept that behavior. I would never recommend going here

This is the worst medical office I have ever seen. Unorganized, screw up every appointment or…read morecancel, don't call in prescriptions or get you papework that you need and the doctors keep leaving. I have had 3 doctors in a year. They havent done one thing correct. And they are dealing with brain injured patients??!! I have been in the medical field for over thirty years and NEVER experience anything like this. Not one good experience here. Wish I could give it no stars! This is the first review of a place that I ever written but I need to warn people. Don't go!!

I felt really comfortable when I first walked in. The office and staff alike were relaxing and…read morecheery. As soon as my new patient paperwork was done, I was led back to the exam room where the assistant Brandi was cheerful, bubbly and professional. The x-rays were taken right there in the dentist chair and were super fast and the images popped right up on a display in front of me. The dentist Dr. Easley came in, looked over the x-rays and then did a physical exam. The two communicated well together, working quickly, but without feeling like it was rushed. It was amazing how much information was relayed in those few short minutes. Overall, this was the single best experience I have ever had in the dentist chair.

From the owner: At Dr. Easley's office, we believe that a dentist and patient are a team for treating an…read moreindividual's dental needs. Our dentist spends most of his time listening to understand your concerns and responding with the best treatment options. With the help of his professional staff, he will always follow up to make sure that general pain is relieved, problems are resolved and your health improves. We also want our patients to be educated about dental problems and treatments, because informed patients make better decisions about their health and well being. That is why we've included an extensive resource on this web site covering the full array of topics associated with dentistry. We encourage you to look through these pages whenever you have an interest or concern about your dental needs and care.

We have had great experiences with Dr Woods, and the support team is very professional. The team…read morehas been available to us in a crisis- even when I know they are very booked they made sure my parent was safe. Great communication.

DO NOT GO HERE FOR PAIN MANAGEMENT! I have never in my life witnessed a provider behaving in such a…read moredisgusting manner as Dr. Sanchez! At first he seemed like a great fit but that quickly spiraled during the follow-up appts. Ever had a MD yell at you? Call you dumb? Stupid? Ignorant? Insist that he doesn't use drug seeker as a pejorative (but will continually call you a drug seeker.) Don't worry Dr. Sanchez does it all. He also has the management back him up in his foul mistreatment. This "Doctor" does not care about you! I was in shock with the manner in which he chose to speak to a patient. I have been in the health industry for over a decade and have come across many short tempered providers but have never once heard someone talking down to another person in such a way as he did. By the second appointment he was talking about the patient firing him, well he went and did it himself. I wonder why? You did them a favor! Nobody and I mean nobody deserves to be degraded in the manner in which he did. I hope this man finds happiness because he sure as hell is spreading misery onto people who don't deserve it. This patient should get an apology at the very least.

I cannot say enough good things about this clinic and the care I received. After years of going to…read moreanother ENT clinic that was later sold and renamed, I spent nearly two frustrating years being given the runaround with no real answers or solutions for my condition. That all changed the moment I met Valerie. Within just one hour of my first visit, she took the time to truly listen, thoroughly evaluate my situation, and accurately diagnose the severity of what I've been dealing with. For the first time, I felt heard and taken seriously. While my previous doctor told me there was nothing that could be done, Valerie immediately took action. She has already scheduled me for a tonsil removal in the next 30 days to address the recurring infections and strep throat I've suffered through--three times in the past 11 months. On top of that, she identified additional concerns, referred me to the appropriate specialists for my GERD, and put me on a clear path toward real healing. For years, I've lived with constant pain, discomfort, and vocal cord damage that has affected my ability to speak and function normally. In just one visit, Valerie and her team gave me hope, direction, and a plan. The level of care, professionalism, and compassion I experienced here is truly exceptional. I was taken care of from day one, and it's clear this team genuinely cares about their patients. If you're looking for real answers and providers who will actually take the time to help you--this is the place to go. Highly, highly recommend.

I'm not sure where to put the star rating. I'm torn between 3 and 4 stars, which is never an easy…read morechoice IMO. Today was disappointing... not so much about the level of care but based on when I called originally a few weeks ago to see if they treat a specific condition, I was told they do and have a few patients. Well, it turns out in less than 10 minutes, I'm told by the doctor that nothing can be done for me. That was extremely disappointing, it wasted money, a couple hours of my day to take time off work, drive into town and so on. It would be much better for the staff to know that something specific can't be treated rather than waste time for all parties, money and dash hope. As for everything else, check-in was prompt and I was taken back shortly after my scheduled appointment. The young man asking me questions didn't understand what I was being seen for and admittedly said he didn't know what to ask me. I didn't take offense, it's fairly rare. The doctor came in quickly, we spoke for a few minutes, mostly telling me things I already knew and unfortunately he told me there was nothing that could be done and I made my way to check out. I imagine their care is perfectly acceptable, as my previous ENT recommended I contact them, but as I said... it ended up being disappointing all around.

It appears we are profiling individuals who are military spouses…read more Let me clarify my situation, which began at 6:18 am when I walked out from inside the base due to my car breaking down. Since there is no bus service within the base distance, I had to walk 2.9 miles from Fort Richardson to the VA clinic near Muldoon Gate. Upon arriving at the bus station at 6:18 am, right next to the VA clinic and bus 25 stop, my asthma began to act up due to the cold air, making it difficult to breathe. I went inside to use the restroom and took my inhaler, then sat down for about 10 to 15 minutes waiting for the bus. When a security officer approached me and greeted me, I responded cordially. However, when he returned a few minutes later and asked if I was waiting for someone, I felt a bit perplexed. After explaining I was waiting for the bus and providing my military spouse ID, the officer's tone and demeanor made me feel embarrassed and uncomfortable, particularly when he emphasized 'you're the military spouse.' As the bus arrived, two officers watched me from the door, staring, which I perceived as profiling. Regardless of my status as a military spouse, the treatment I received was unwarranted and profiling in nature, particularly given the circumstances of my car breaking down and needing to use the bus. I felt unwelcome and uncomfortable due to the manner in which I was looked at, akin to having committed a crime. The prolonged stare from both individuals as I boarded the bus and their continued gaze as the bus departed was not only unsettling but also peculiar, especially considering their position at the entryway.

Mental Health.. I m very happy because my Doc is always trying to help me and understand me really…read morewell.. DENTAL. The dental workers at the VA are really great and caring. Anchorage VA in general, the workers perform a very important task in Veterans lives.

Went in for a lab test for which I'd made an online appointment, got there early & was taken back…read moreimmediately. The tech, Crystal, was nice, funny, cracking jokes. She did mention that it had been very busy earlier so I lucked out with my timing. She dealt with my paperwork efficiently & the whole thing was a positive experience. Got home to find a message on my phone, something had happened to contaminate a bunch of lab tests in their van & would need to return to get it re-done. Wasn't too thrilled although I definitely felt for the tech who had to make a whole bunch of calls to let people know they'd have to return to get their lab tests done again. I was annoyed of course but it certainly wan't her fault. Returned early the following morning without an appointment, waited about 15 minutes, then someone else did my repeat draw & he was also nice & efficient. Afterwards Crystal popped out to apologize again about the previous issue requiring the return visit. She also did something amazing to help me deal with a transportation problem, which I'll never forget. Thank you so much! The only issue I have is with trying to contact Quest on the phone. They don't have anyone there to answer their phone. I finally found a national number on the website, called & was informed it was out of service & to call yet another number. After the normal runaround to reach an actual person they were able to somehow connect me directly with the local Quest & I was able to speak with a person. The 5 stars are for my experience with the employees there. Absolutely amazing.

Ahhhhhhhhhhh This place is frustrating!!…read more Phone number to call a human - nope human to talk to in the main lobby - nope i am all about using technology, but having an iPad set up to set an in person appointment is somewhat frustrating especially when it fails to record you correctly. We set up our appointment for walk in said 940am. it was 9 when we set the appointment. Said we would wait in car. waiting till 945 then went into the lobby, never was notified, talked to a person when they picked up someone who we watched walk in sign up and get served before us. they said to re sign up, WTF! we did new time 1030am. we waited and did get served but this process sucks. Staff was nice the only reason we gave 2 stars. We brought a box to get completed but they can't do this. Frustrating. We continued to go thru with the other items needed but probably didn't need to get done here. We paid $148 for the bloodwork but this would have been free or less at the second location we went to. I am frustrated because they should have told us to just check there before we went thru the bloodwork here. I feel for the staff because it seems like this place is just struggling with staffing and everything but there has to be a better way. This is not quality of care. I'm looking for when getting blood work done. Unfortunately this is one of the only options in town and the other options that we have are just as bad as this one.