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    Highland, NY

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    9 years ago

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    8 years ago

    Wonderful Program, got my life back! Groups and individuals sessions very helpful... Thank You to all the Staff

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    People searched for Rehabilitation Center 135 times last month within 15 miles of this business.

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    Hudson Valley Rehab and Extended Care Center - How I found mom after 1st night. Covered in her own waste, diaper not affixed, hanging out of bed. Appalling. I had to take this sad pic.

    Hudson Valley Rehab and Extended Care Center

    3.7(6 reviews)
    1.3 mi

    filthy. neglectful. they lied to my face about the care my mother received. i had to demand her…read morerelease after just 72 hours due to lack of care, failure to administer medications, theft of clothing, and we both became violently ill with rotavirus within 48 hours. the administration is all about maximizing profit by cutting services/staff, and the filthy conditions are proof of that. they broke state law by charging me for her medical records even though they were being used to support her medicaid application, and made me pack up my bedridden mother and drive 30 miles to retrieve them, even when i requested repeatedly to have them mailed, which, by law, i am entitled to. furthermore, not only did they charge me $.75/ page, they charged me for dozens of duplicate pages, but after reviewing their version of the records, and comparing them to my own photos, notes, and time-stamped emails, i found fraudulent claims/entries, fabrications of care, and outright lies within the records. i allege the administrator, kate costello, directed staff to do so, and i will gladly testify to this assertion under oath in court...a place they've persistently threatened me with as a result of my refusal to pay their "services rendered" invoice. i've contacted county, state, and federal representatives as a result of our terrible experience in this hellhole, and now a regional media outlet has agreed to embark on a long term investigation into hudson valley rehabilitation as a result of our story. stay tuned, and keep your loved ones as far away from this place as possible.

    The cleanest home I have ever been in . The girls are the…read moresweet and most caring in any home I have ever dealt with. my best friend has Dementia and is here and is super taken care of. I highly recommend Hudson Valley Rehabilitation

    Photos
    Hudson Valley Rehab and Extended Care Center - Disgusting mold and other substances on the AC unit, which was broken in the high heat mode.

    Disgusting mold and other substances on the AC unit, which was broken in the high heat mode.

    Hudson Valley Rehab and Extended Care Center - Months of dust(?) buildup on the easiest place to clean: the windowsill.

    Months of dust(?) buildup on the easiest place to clean: the windowsill.

    Hudson Valley Rehab and Extended Care Center - A wipe covered in feces(not hers) in her doorway. It sat there for over 3 hours before someone bothered to pick it up.

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    A wipe covered in feces(not hers) in her doorway. It sat there for over 3 hours before someone bothered to pick it up.

    Midhudson Regional Hospital - Reception area and seating

    Midhudson Regional Hospital

    2.1(100 reviews)
    1.9 mi

    The staff were wonderful to my husband and made an extremely stressful experience feel easier. I…read morewas not worried when I had to leave for the night because I felt like he was in great hands. They were welcoming at each step and gave us the time to explain the next steps. They were personable and professional.

    1 star -- A deeply disturbing experience at MidHudson Regional Hospital…read more My husband was admitted to MidHudson Regional Hospital in Poughkeepsie on the evening of August 28, 2026, for profuse bleeding from his groin/urethral catheter site and a UTI that was already being treated by his nursing home. I am his legal guardian. This was his seventh hospitalization in approximately 10 weeks for these recurring problems. During his hospitalization, I was asked about another CT scan. I then learned that a CT performed on August 28 had actually been a brain CT. I had not been informed that a brain CT had been performed. The hospital record reportedly listed "altered mental status" as the reason for the brain CT. My husband does become confused/delirious when he develops an infection, and I specifically told the hospital staff that this is what happens to him when he has a UTI/infection. His reason for being brought to the ER, however, was profuse bleeding from the groin/urethral catheter area while being treated for a UTI, not an unexplained neurological problem. I am not saying that a brain CT can never be appropriate for an elderly patient with altered mental status. I am saying that the hospital should be able to clearly explain what altered mental status they observed, when it occurred, what I reported about his infection-related delirium, and why a brain CT was considered necessary in the circumstances. I am also extremely concerned that I was not informed about the CT at the time it was performed. The discharge experience was equally unacceptable. On August 31, caseworker Megan told me my husband was medically cleared for discharge and that an ambulance would pick him up at 2:00 PM. His nursing facility is only about 10 minutes from the hospital. I went to the facility at approximately 3:30 PM to meet him. He wasn't there. I was terrified. Given his condition and his repeated hospitalizations, I feared that he had suffered a medical emergency, had coded, or had been involved in an accident during transportation. I called the hospital and was then told that the pickup time had been changed to 5:30 PM. Nobody had called me to tell me that the scheduled transportation had been delayed by three and a half hours. For a vulnerable patient and his legal guardian, this is not a minor scheduling problem. A guardian should know where a patient is and when he is being transported. The combination of the unexplained brain CT, inadequate communication about significant diagnostic testing, and the failure to notify me about a major change in discharge transportation has completely destroyed my confidence in this hospital. I will never voluntarily take my husband back to MidHudson Regional Hospital. I am filing a formal complaint and requesting an investigation into these events, including the medical indication for the brain CT, the documentation of "altered mental status," communication with his legal guardian, and the discharge/transportation failure.

    Photos
    Midhudson Regional Hospital - Typical waiting room; clean & comfortable

    Typical waiting room; clean & comfortable

    Midhudson Regional Hospital - Atrium

    Atrium

    Midhudson Regional Hospital - Looking up in the arium

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    Looking up in the arium

    Step One - rehabilitation_center - Updated September 2026

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