Stephanie is great!! Very helpful and friendly. She will answer all your questions and explain anything that is confusing to you. I was very confused with life insurance and all that and she explained it so well! Highly recommend! read more

I had a wonderful experience with Makayla Brown she was an excellent car insurance agent . She was able to answer all my questions pertaining to my car insurance quote and made the process simple and easy. I will definitely be recommending my peers to go to this office for car insurance. Thank you for going above and beyond makayla I appreciate your concern for making sure I have the right insurance policy addressing my needs. These car insurance agents deeply care about their clients and it shows each way they greet there customers with a warm smile and here to help them with any questions they have . read more

Stephanie Scanlan provides a comprehensive package for her clients! If she can't accommodate your insurance needs, she is able to recommend other reliable insurance companies! read more

I am a State Farm customer in Arizona. I was in town visiting family and had a small fender bender while here. There is not a lot of damage, but enough to make a drive back to Phoenix impossible. I contacted Stephanie's office and spoke to Sondra Cardwell, who was amazing. She called in the claim for me and set everything up for me. I talked to her on Monday morning and my car was in the shop and I had a rental car by 1:00 pm. Looks like I will be able to drive home next week. Thanks to Stephanie and Sondra for great customer service read more

Seems like we've been with Stephanie since forever but it's only been 3-4 years. Never left a review for an insurance agency which shows how much I fux with this office! I've even left in search of better rates but the customer service is so top notch here, I came back within a couple weeks. Stephanie handles 5 of our cars, trailer, and home insurance.... "Like a good neighbor" read more

I've been working with Agent Sondra Cardwell for many years and find her expertise and knowledge beyond excellent. She's resourceful, punctual and extremely pleasant to work with in all of our insurance needs. Sincerely, Ron McKinney, M.S.W. read more

My husband and I recently moved to Benicia and wanted to have a local State Farm office handle our insurance. We checked out Stephanie Scanlan and were delighted to see she had many positive reviews. As a former business owner for 23 yrs, I know that a client's first impression is so important. We really enjoyed Stephanie's welcoming personality and professionalism. She answered all of our questions and took her time to make sure we had the right coverage that was needed for our lifestyle. I know we will be longtime clients with Stephanie in our forever home. read more

I have been with Stephanie Scanlan State Farm for over 2 years now. Service is amazing and her team are very helpful and available when ever I need them! I am so excited to refer her team business because I know that when I send clients over to them that they will take care of them in the most professional and efficient manner. I know that because I am with State Farm and Stephanie's team that I will never have to worry about not having enough coverage. I have peace of mind. I appreciated Their knowledge and ease in answering any questions and the great smiles I received from all of your staff. It is truly a family atmosphere! Susan Schwartz Your Marketing Spot read more

Stephanie is extremely knowledgeable in all aspects of insurance. She takes the time to educate her clients and prospects about insurance needs, benefits and what the best products are for each individual or family. She provides excellent service and personally takes care of her clients needs. If you're tired of calling an 800 number, being unable to talking to a live person and not getting the service you deserve I highly recommend you contact Stephanie. read more

Canceled my account with the agent after they did a unauthorized withdrawal for payment from my account. I had contacted them two months ago to remove the automatic payment feature which they did, but then it "magically" appeared again this month. I spoke to the agent and directed them to refund the money. They said they would, "try." They also stated that when you start a month to month plan you pay more than the monthly charge, and "was I okay with that." At that point I canceled the account. I had been on a month to month plan for several months already, and they already previously taken out the additional funds. I then advised that I wanted an e-mail confirming everything, which the agent agreed to do. When I did not see my refund or receive an e-mail, I contacted my bank to dispute the unauthorized withdrawal. I will be reaching out to State Farm's main office and the Chamber of Commerce to record the incident. I've been a State Farm customer for nearly 17 years working with Ann Buringard, and nothing like this ever happened again. State Farm lost a customer over poor customer service, and an unwillingness to promptly correct the problem. I have no problem paying more from a separate company, at least they haven't lied to me. read more

Love the team here they are so awesome they will give you the best deals and they will make sure you are happy with what you are getting they are also great at explaining everything very thoroughly! Love Sondra! She's Awesome!!! read more

I am so happy with the quick and efficient service that Stephanie Scanlan provided for me. I am a Rodan + Fields Consultant and had booked in as a vendor at my local gym's Holiday event. At the 11th hour they requested that I produce a personal liability insurance certificate, with various requests that also had to include their name otherwise I could not participate. Stephanie came to the rescue and within 30 minutes I had a 12 month certificate that could be updated and used for future events at other locations which I could email across. Thanks so much Stephanie, truly appreciated! read more

I'm a Realtor and my client needed insurance on a duplex he was purchasing. I confidently referred him to Stephanie Scanlan. She and her team were quick to respond and offered my client a very competitive rate. They made the process easy for my client and he's been very happy with their service. I will continue to refer my clients to Stephanie in the future. In fact, my daughter will be calling Stephanie for car insurance today! read more

Stephanie helped me to work out a solution for insuring our vehicles and home by clearly explaining several options in a way that made it easy for me to select the one that best fit our needs. read more

Amazing customer service! We recently switched from AAA to State Farm and a couple months after moving into our new home a wildfire was approaching. Our agent went above and beyond and called us to make sure we were okay and to go over how things would work should the fire cause any damage. We were very fortunate to not have any damage to our home but I will always remember the thoughtfulness that Sondra had for us that day to go out of her way to call and check in on us! read more

Stephanie got us outstanding rates on our commercial insurance and vehicle insurance. Sondra recently helped us out with an issue and got the documents and information in record time. They are great! read more

I enjoy visiting these beautiful women and learning everything I need to know about my insurance. All 3 of the ladies are extremely knowledgeable and help me protect my family with life insurance and helped me establish future investments. The office is nice and conveniently located on First Street in downtown Benicia. read more