Very dissappointing. Having moved back home I needed to find a new primary care physician. My…read morefamily recommended that I see Dr. Williamson since they think highly of him. I had my initial appointment in January, but only after I was screened over the phone for any serious medical issues, which thankfully I am a relatively healthy person, otherwise I'd be out of luck. Seems to be the going trend now for health care. As long as you don't have any health issues you can be accepted as a new patient. At my first appointment there ever, I was asked to pay my copayment prior to even seeing the doctor, which I thought was pretty tacky. I guess it didn't matter whether service was provided first or even if I wanted to continue seeing the doctor. So much for bedside manners. Like the "Type A" person that I am, I brought all of my medications with me for the clinic to document to make sure they had accurate information for my refills. The nurse wrote them down in the computer and we even went in depth about one of them. I met with Dr. Williamson and he was a very good listener and had good credentials (Punahou grad, etc.) and he was also very honest, helpful, and direct, which I appreciate. My problem with KMC is not with Dr. Williamson, but with his staff. I have had so many issues with my medical records, communication, and tasks needed in such a short amount of time, that unfortunately, I am shopping around for a more efficient clinic. And, I really liked Dr. Williamson too! These are the problems I have faced with this clinic: -Inaccurate documentation of my presciptions despite bringing in my medication. -lack of urgency in refilling my presciptions. Pharmacy reported to me it was not received for over a week or two (I had to email the office to remind them). -playing phone tag: nurse will leave a message but nothing specific for me to respond to. -lack of urgency in sending important documents to other treating physicians who need the forms prior to medical appointments off island. -lack of good communication in-house. Information/tasks provided to receptionist was not relayed to or comprehended accurately by other staff members, which delayed other medical procedures (I provided fax numbers, yet I get phone calls for the fax number again). -lack of good customer service. Even though I hand-delivered a form for a signature I needed from the doctor for an Oahu appointment, which he was aware of receiving, the office staff refused to ask him to sign it because he was with a patient (It's one signature for crying out loud!). The signature would have been completed in 2 seconds and I could have faxed the form myself to Oahu. I just found out its been a week and half and it's still has not been received. Ugh! So, you can see my frustration with this clinic. I could possibly be the only person that has this issue here, but I doubt that I am an anomaly. I hope that this review helps others when they are looking for good heathcare. Support staff is an integral part in how an office/clinic runs and it is unfortunate that these issues occur because they are fixable. I hope that the clinic is able to make positive changes to their practice if they become aware of this review.

Best Doctor on the planet! Dr. Mary Paul. Shes,so goid, she even talked my husband into a flu…read moreshot, and he hates needles! She's always very caring and understanding, and she knows her stuff! She is,alway right on spot with her diagnosis. Will never go anywhere else.

This doctor is a breath of fresh air! He is personable, intelligent, comprehensive and caring. I…read morecame to him with a list of 10 things that were driving me nuts and he was compassionate and addressed all my needs. He may be a little late getting to you, but that is common because he likes to help all of his clients and give them the proper dx that they need.

Had been a client here before and was satisfied then, however recently been getting extremely poor…read moreservice. Dr Jackson is genuinely cordial, professional and attentive upon visits but..... Wait times on test results, questions asked and call backs are excessive!!! Choose wisely

The blonde MA is very kind!! She's very helpful & cares a lot for her patients. I appreciate her…read morehard work

Dr. Littler was able to diagnose my gestational diabetes issues and adjust my insulin levels from…read morethe mainland. I came to live in Kauai when I was 8 months pregnant with my second daughter- I was freaked out about getting a new Obstetric doctor. I had a c-section previously with my first daughter. This is a big surgery and quiet scary to me because there are so many layers that they need to take time in sewing back up. Dr. Littler, upon my second c-section, removed excess scar tissue from my first c-section. She is highly respected here on the island. I was referred to her by a friend on this island as I was scared to get a new OBGYN so far into my pregnancy. She is a very forward, humorous and engaging doctor- clearly an expert in her field.

So, a couple years ago I had a terrible pap from my primary care physician. It was awkward,…read moreuncomfortable, and a long story that I will have to tell you in person. Anyhow, the only relief after was that I didn't need to go back to get another pap for another year. So, as you can imagine, of course something was wrong, and my PCP referred me to Dr. Littler. Dr Littler was AMAZING, she was so personable and funny and really made me feel at ease! I was grateful to see her and not have another horror story to tell. I have since seen her and her Nurse Practitioner and been more then comfortable to go go regularly instead of skipping a year or two ;) Now that I am pregnant I knew I wanted Dr. Littler to be my OBGYN, however, I discovered that when you go for prenatal at KMC you rotate between the 4 doctors so that whoever is on call when you go into labor is the one that delivers your baby. I am open to it and we shall see how it goes. Linds

What an awesome and friendly practice. From the moment we entered the clinic we knew we were in…read morecapable town. Dr. Murray is a straight shooting no nonsense doctor. The staff was professional and extended the aloha spirit. A bonus is the Hawaiian style office with top notch technology. Dr. Murray is accessible and just a good guy. GO!

Most caring, compassionate Dr. my family and I have ever been in connection with. He goes above and…read morebeyond for his patients and even people who are not his normal patients. He's cared for my dad for many years and would extend his aloha outside his office. His staff is top notch and by fAr the best dr. I've ever been in connection with.

Awful experience. It was my first time getting a procedure like this so I didn't know what to…read moreexpect. After receiving others from different doctors I can say with certainty this sr is a SADIST. The whole staff was laughing as I was writhing in pain from this guy digging his needles into my nerves. The last three drs I saw I didn't even feel pain.

Dr. Choi is excellent at what he does, and I have no complaints about his care. However, the way…read morehis office is managed is frustrating. They rarely answer the phone or return calls promptly, and their voicemail states they're open when they're actually closed. I was scheduled for an outpatient procedure at KVMH, but no one informed me that the office would be closed for an extended Christmas break. This left me without any way to reach the clinic for questions or concerns leading up to and after the procedure. While I appreciate Dr. Choi, the lack of communication from his office makes it difficult for patients to get the support they need. Unfortunately, since this is the only Pain Clinic on the island, I don't have other options--but if I did, I would strongly consider switching.

Dr. Gretchen has a calm and caring demeanor. I never feel rushed and always find her responses to…read moremy questions and concerns to be well-thought out and backed by experience and science. I am grateful to have her on my "health team."

Dr. Gretchen began seeing my family about a month ago. I am overjoyed to have found her. Her…read moreexcellent care and wonderful way about her make visits calm and nurturing. Dr. Gretchen is on the ball, she saw what needed to be done and how to proceed and has been our champion in getting us on the right track since day one. I appreciate how thorough and all-encompassing she is. If you're looking for a naturopath, you have landed on a phenomenal one. Thank you Gretchen, you rock!

Dr Mary Ann Hill was our family's counselor for many years. She also specializes in testing for…read moreADHD & Dyslexia. She was in incredible help to us. Her office is comfortable and we all found her insightful and easy to talk to. Best therapist on Kauai by far