I am going to keep my review positive (going from 5 to 4). I did want people to know that I am am…read morefinding a new cleaning service and is disappointed with them. They have cleaned my office for a few years. Solid work. The last year, I got more and more excuses for cancelling or not returning my calls to set up a time to clean. We literally waited months because I wanted to be loyal. In the end, they straight-up ghosted me. Very sad way to end the relationship. Charge me more if that is the issue. Say it is not worth it if that is the issue. Ghosting is not acceptable.

Had a great experience before with this company & figured I would use her again for a move out…read moreclean but wasn't really responsive to any texts after booking the service. Texted to confirm the time & never received anything back then called and she said she would be there... Come this morning our scheduled time was at 8 & no one shows up... called twice 20-30 minutes AFTER our time and no one picked up. My husband called as well & nothing. Texted, no text back. Was looking through reviews to see what others experience was and saw that they didn't show up and made the accident or flat tire excuse... Got a call saying that she sent out two cleaning ladies but they "got a flat tire" Strange? Honestly let me high & dry so after my initial review on how great this place was, I take it back. I do NOT recommend this place, unless you have time to keep going back and forth with a company

BEST CLEANING SERVICE HANDS DOWN I'm so happy with the…read moreservice!!! She came on time and prepared , when she got here we did a walk thru of what I was looking for I live in a 3 bedroom, 2.5 bath, living room and den . I had an appointment and some errands to run so I told her I would be back in a couple of hours . Her and her team did an amazing job within 4.5 hours for everything! I came home and my house was beautiful spotless and smelled amazing! Thank you Brittney for everything definitely have a regular client.

I was hesitant to try this company out, but a friend referred me. I have a 2 bdrm 2 bath home with…read more2 young children. Anyone who has children knows that's a job in itself, so it can be hard to find time to clean your home top to bottom especially with a full time job. She was polite, prompt and on time. Upfront with her costs as well as affordable. Very thorough. I will be using her services again. I was surprised with how clean she got my home in the time span that she did. Thank you so much for your help Brittney!

Quality went down. Things disappeared. Stopped returning phone calls. Very disappointed.read more

Jessica was nice enough, but the final outcome was not good. After spending the day in my condo…read more(empty), I spent 3 hours the next morning cleaning so my tenant could move in. The floors were dirty (Swiffer just pushes dirt around). Stove top was greasy, light switches were dirty, cob webs in several places, streaks on mirrors, toilets still had cleaning solutions inside. I asked her to return and finish the job after sending her photos of my findings. The only evidence she had been there was one light switch had been cleaned, and the stuff in the garage she offered to remove all (left some of it there), then left a full garbage can from garage stuff. She knew I had a tenant coming in the next day (with small children), so the floors needed to be much cleaner. She said it would be $420 after I left her a check, and she made it out for $460 (left a tip in cash as she said she would complete the job). I don't recommend this company. If she is willing to make it right, I will remove this post.

I highly recommend Abrina's Cleaning Services. She was professional, friendly & communicative. Her…read moreprices were fair. She was extremely thorough in the cleaning. My home is spotless. I am very happy with the results and look forward to booking with her again.

If I could give 10 stars, I would…read more Naomi and Orlawna are a dynamic duo. I was lucky enough to discover them after I needed an emergency cleaner, it was late at night, and not only were they willing to help out, but their attitude and professionalism really impressed me. Needless to say, after that night they have been cleaning our home ever since. They are a family run business, and take pride in their work, and treat their clients with great respect. They are reliable, and I'm so thankful to have found them. Thanks Naomi and Orlawna!

I originally found Naomi and her team through Care.com and I'm so excited that they are expanding…read morebecause, frankly, I want them to be around for a long, long time. She's punctual and dependable and delivers beyond expectations. Naomi works fast and efficiently with an attention to detail that is often hard to find in cleaning services. Little things - like paying attention to the pattern the vacuum makes on the carpet or couch - give the house the feeling of a five-star resort when she's done. She's also great with kids, which is a big plus.

Letty is the absolute BEST house cleaner in the business! Let me tell you! My husband and I have…read moregone through thirteen housekeepers in the 7 years we've been married and she is the #1 bar none, BEST, most thorough, HONEST, trustworthy, meticulous, CLEAN housekeeper we've ever MET, EVER. If you are unhappy with your current house cleaner, hire Letty. She will be the last one you hire, I promise you that. Absolutely AMAZING!!!!!!!

I've never gotten my house professionally cleaned. never, not once...in any house. and wow, have I…read morebeen missing out. first off, I don't consider myself super clean or good at cleaning in general. clutter, out of the way for sure. kitchen sink clear, general countertop, bathrooms....eh I admit i dont do enough :) but enough to not look gross by any means. but nothing has compared to what Letty did for my house. when i walked in after she had completed the job, the house just had a different ENERGY. it felt...calm and renewed. and on a surface level, insanely clean, wow. every inch of the space was give her attention. and i will say, i have never seen my shower sparkle white like it did after she cleaned it. the hard to clean grout on my white tile kitchen counter was scrubbed like no other and all my stainless steel appliances were buffed to perfection. she truly covered every inch of my place and any clutter items was nearly places on window sills or stacked. to explain it simple: i felt like tiny cleaning gnomes had visited my house leaving everything in perfect condition but with a huge difference: clean and sanitary! most importantly, Letty was extremely cautious of my cat, who I love and am super protective of. I had told her via text that he was upstairs in my bedroom so he would be contained when she entered. Once she was inside she let him roam free since it took her about 5 hours to complete a deep cleaning of my 1630 sq/ft house. before she left, she put him back in my bedroom behind closed door. i really appreciated the care she put in my house and with my special little guy. this woman does amazing work. she is honest, down to earth, and super efficient and thorough...and she offers a great price on top of it. she is also willing to stop by for a consult so you can meet her and go over everything you want cleaned. thats what she did for me (came by around 6:30pm all the way from south bay to clairemont). Excellent service! PM me if you want any additional info. She was referred to me by a trusted friend, so I know how important a good referral is. i was tiptoeing around my amazingly clean house afraid to ruin her great work. but ive finally accepted I can just live again, and live in true cleanliness. seems like such a silly thing to be overjoyed about, but I just never treat myself to things like this. it was worth every penny.

Monica was fabulous doing a move-in clean on short notice! She was on time, efficient, and did a…read morethorough job deep cleaning our apartment's blinds, windows, and floorboards. Her cleaning supplies worked great - she got thick soap scum off the glass shower doors and caked-on dust from the blinds. Her assistant, Deb, was also hard-working and effective. The price is a STEAL for the quality you get!!

I was a little skeptical to hire a cleaning service through Yelp, but Amber responded to my query…read morepromptly and was the utmost pro in every way. I liked the reviews I read - they're all stellar and now I know why. I was ready to hire her and try her cleaning service out. She was here today and has outdone herself - she confirmed with me this AM before arriving, was punctual and ready to take on the day! She and Jamie did an excellent job and I could not be happier - as I said to her when she finished: "where have you been all my life!?" So glad our paths have crossed and that she's available and willing to take us on as regular clients. Now... about the cleaning: Everything sparkles, there's this fabulous "clean smell" and she uses green products which is another definite plus. The attention to detailing is unsurpassed. Baseboards, wood blinds, the tub in the master bath, the kitchen - all of it -- sparkles! My husband and I keep a very clean house, but Amber and Jamie just took it up a notch or two to its brightest and cleanest - the best version of itself! Another plus: she's great with dogs -- both of ours were happy to meet her. So happy we've found the cleaning service we always dreamed of! We will definitely recommend to all who may be in need of an outstanding cleaning service. Thank you Amber!

We have only used this cleaning service once but, for the most part, we were satisfied. I was…read moreapproaching my due date and our baby was coming any day now so we decided to have a cleansing service come and do a deep cleaning of our apartment. I started by contacting multiple cleaning services via Yelp (messaged each one) and Golden Shine was by far the friendliest and most informative. They seemed like they actually wanted my business. So we proceeded with booking a day for them to come. The booking process was simple and they recommend making a list of things you want to be handled first, to make sure they get your required places cleaned in case they run out of time. I was also told the cleaners were required to go through a background check, which was comforting. We ended up booking a specific amount of time and set a cut of time so that if the cleaners weren't finished by that time, they would leave and we wouldn't continue to get charged. Well it just so happened that the day our cleaners were scheduled to come, I went into labor. The LAST thing on my mind was the cleaning service, but they were on top of things and called my phone to let us know about what time they would arrive. My husband was able to answer and explained to them what was going on. We still wanted them to come even though the thought of strangers in our place without one of us there was nerve racking. They were so accommodating and were willing to go to the front office of our complex to get a key (that we requested for them). They let themselves in our place to clean, and cleaned away. We got home two days after the cleaning, but it still smelled freshly cleaned and looked great! My only negative comment is that they put two of our cast iron pans in the dishwasher - huge no no! I ended up having to re-season both pans. But I can't blame them, the two pans were sitting out (I had forgotten to put them away before going into labor and didn't remember to tell them not to worry about the pans), so they were just doing their jobs. I would only hope this review will help and the cleaners are explained the cast iron pots should never, ever be put in a dishwasher much less cleaned with soap! Overall, I'd recommend this cleaning service! Just make sure to be specific about things you do/don't want!

I am absolutely disgusted with this company! The cleaner did a horrendous job! I had her come…read moreback to clean what she "claimed she did" & instead of redeeming herself, she was an even bigger disappointment. & after all of that, I still had to pay them & I ended up cleaning my home. I am utterly peeved. I truly believe that this company has their family or friends write fake reviews. Because there is no way this company can have so many reviews & maintain 4 stars, no way. The woman that came to my house, stated her name is Cheese or whatever. She came in with her own supplies & I left her to clean my condo. 3 hours later, my fiancé comes home during his lunch break to escort her out, not able to check her work. I came by the following day & saw that nothing had been cleaned with the exception of the windows. She cleaned my windows for 3 hours?! I complained to Maria regarding Cheese's work: -Bathtub was not clean (I wiped my finger on the bathtub & dust came off, refer to picture) -Bathroom sink was not clean -Kitchen sink was not clean -Cabinets in the hallways were not clean (picture) -Cabinets in kitchen were not clean (picture after 2nd "cleaning") -Kitchen countertops were not clean Cheese came by the following day, not happy that she was back. The worst part was that she came back & did not want to clean some of the items that Maria & I discussed! She did not want to wipe down my granite countertops because they were granite. All she had to do was use a cloth to wipe it down... & after the fact, I still had to clean everything because she did a crap job! A week after, I bought a Swiffer Wet Jet & the towels were black after each use. She never mopped my floor like she had stated she did (picture).