I was referred to Mills & Shannon, DDS by a friend. When I first arrived I done my paperwork and…read morewas taken in immediately. No wait. The staff was very friendly and informative. Im from Austinville, Va., which is 70 miles away, and I've never been to a dentist that is so thorough and they explain every little detail about what their doing. They also explain all choices and cost so the decision is yours. Your made as comfortable as possible through all procedures. I know no one wants to go to the dentist but for me , when I do have to go, there is only one choice for me, Mills & Shannon, DDS. Thank You,

From the owner: We strive to give each patient individualized care by taking the time to listen to all of their…read moreconcerns. Every guest to our office will be given the same kind of regard and courtesy that we would give to ourselves and our family. Care credit accepted.

Worst place ever!! Do not go here!! He literally Ruined my smile. I'm devastated. I'm going to get…read moredentures now because I went in for a root canal and one week later my whole front tooth fell out, went back in and $4000 and money out-of-pocket it's still not fixed. Guess what 2 days later now that crown is loose again 3rd time. On a permanent crown. Ya please save ur teeth and urself! Oh and he told me it cosmetic now only and I'm too chop chop chop my food and throw it in the back of my mouth. Are you flipping serious? You can't even taste your food then. Who wants their teeth like that? Terrible! I have not ever..

If I could give this place 10 stars, I would!! I called Salem Dental Care being a new patient with…read morea dental emergency. They booked me immediately to come in for evaluation. I filled out all my paperwork prior to my appointment and everything went super smooth. Dr. Ribas extracted 3 teeth with minimum to no pain with-in the hour. I am in recovery now with no issues thus far. Best dentist I have been to entirely.

I have been going to Kyle Fitzgerald for 30 years or more and that says a lot, because if I don't…read morelike a doctor, I will not stay with them. The office is classy and professional and always friendly. Kyle has excellent dentist skills and he is gentle. Fitzgerald is now retired. Dr Fintel took over and he seems okay. Mary Ann has been my hygienist for 30 years. She is a great dental hygienist. She takes time with every tooth and has impeccable skills. You can really tell a difference when you have your teeth cleaned from her. There is no slacking whatsoever. I could not ask for better service.

I would have rated 0 stars but not an option. appt was 50 minutes late and then had to be forceful…read moreto get back as I had another appt 1 hour later. But Dr Sydris is the only reason I ever went to MMD and the staff was friendly. The staff now are nice but not attentive. I walked in and one lady was in the phone and the other ignored the fact that I was there. Will not be returning of course.

I have been extremely happy with all aspects of Mill Mountain Dentistry. Professional. Caring. Best…read moredental care I've ever had.

does his best very calm and friendly and welcoming personality, handles with care, came out with…read moresome pain and discomfort from tooth being pulled but the pain got better with a day or 2 didn't rip up my gum or anything worked very good

I am so grateful for Dr. Neil. She has literally been a huge part of my dental healing journey…read more She had to gently let me know I had some serious dental needs to accept. Four extractions as well as some serious dental work. I have always taken good care of my teeth. I am just not genetically blessed. 3 of the four extractions were root canals I had in my early 20's. Needless to say they had to come out. After healing up from that process and the additional dental work. I had to do the affordable thing and get dental partials for the open spaces. At this time bridge work is nit in my budget. But she made all of this process easier by her patience. She explained everything to me. She and her assistant and team (Tanisha) could not do enough for me. I want to thank them all. Even the front desk ladies and all who keep it going there. They do the best they can. Thanks Dr. Neil. I am truly grateful.

Dental staff do not understand contract requirements for participating dental insurances. New…read morestatements confusing. Staff not taking $ off based on third party dental insurance contracts. Only 2 staff members knowledge (Tiana and Elizabeth) understand dental insurance allowables. Front office staff rude, very ugly attitude experienced in Botetourt office specifically. Overall I've used this dental practice 30+ years but have now moved my family. Would not recommend.