I love this place people treat you with respect and all what it matter is to don't have pain …read more I have been a patient from many years I bring my son also I love this place Dr.Petros he takes good care of my son which is suffering of autism has so much patience and my son is not scared to clean his teeth Also I want to say thank you for getting me off from drinking Celsius and switch to Yerba mate I got from Amazon flavor powder with mandarina orange tangerine omg I will never drink redbull and Celsius again You been for me and my sons such a good friend I appreciate so much all your help Thank you I recommend this place with my eyes close 100000000000"times

Good quality no nonsense dental work. I had a filling replaced. In and out in 30 minutes. Make…read moresure to check what insurance they take and how much they reimburse. I understand insurance companies have lowered reimbursements below rates, premium plans might take time to reach the rate, and or dentists aren't taking the lower end plans anymore.

Had a really great experience with Dr. Xin Fang at Captain Dental for a filling. It took about 2…read morehours, but she was very patient the whole time and made it feel easy. The front desk team was also awesome--super friendly and helpful. Definitely recommend this place if you need dental work.

I was relieved when Dr. Lau accommodated my wisdom tooth extraction on the Saturday of Easter…read moreweekend. The team made scheduling a breeze, and the procedure was handled professionally. Overall, I'm very pleased with my experience.

Had ANOTHER outstanding experience at DDS today. I love the staff here, always so friendly and…read moreaccommodating!!

I can't say enough good things about Dental Design Studio! From the moment I walked in, the entire…read morestaff made me feel welcome and comfortable. Everyone is incredibly friendly, professional, and genuinely cares about their patients. The doctor is an absolute pro--super knowledgeable, easy to talk to, and clearly passionate about what he does. He takes the time to explain everything and makes sure you feel confident and taken care of. The office itself is clean, modern, and runs smoothly--no long waits or stress. Honestly, I'm happy as hell to be coming here, which is not something I ever thought I'd say about going to the dentist. If you're looking for a place that treats you right and delivers top-quality care, this is it. Highly recommend!

She's the best dentist I've had. The experience from start to finish is about the…read morecustomer/patient. She's also just a super human being and that carries to her team.

I've been a patient of Dr. Kodani's for many years and have always been greeted with…read moreprofessionalism, excellent service and honest recommendations. Love the entire staff! Flexible payment options & prompt responses, too!

They were very nice to me when I was a newer patient. Now that I've been there a few times, the…read moredentist and the hygienist were so disrespectful and rude to me in my visit. They were berating me about the condition of my teeth, the fact that I needed a filling. As if I've done something wrong? I don't appreciate being treated like that by a healthcare provider. Isn't that what they're there for is to help people with dental conditions? Instead of berating them. I will not be back. There are too many options in this area. Do not recommend.

Best dental office in peninsula. Very clean and professional. I usually don't like going to the…read moredentist , Dr. Prathiba have magic hands make me feel safe and she never hurt me :) ( I call gentle Dentist) Thank you . She very passionate and you can tell in her work. She actually care about her clients. Her staff is legit and very warm welcoming. She also did custom mouth piece for Thai boxing for me and nite guard because I grind my teeth. Perfect fit , I don't even feel when I wear them. Thank you for what you do !

I really did not want to write this. I am a patient here. My…read morefirst visit was amazing. My second visit was very traumatic but with the help of a dents assistant (I forgot her name) I go trough the procedure she was so kind, caring and super helpful. The dentist that helped me and started my treatment gave me anxiety, she poked my lip and was very rough and put more numbing cream on my lips and numbed my entire face, I couldn't breathe and had a really bad anxiety attack to the point I went home and cried. My dads friend is a dentist (wish she was closer) and she was upset when I rid her what had happened. Anyways fast forward to today. My husband, my son and I had an appointment this morning but we left after we were treated with such disrespect from a front desk employee. She was arrogant, rude and extremely disrespectful and unprofessional so of course I lost it and went off on her left the office. To the owners of this dentist please work with your staff and make them take a class on how to treat ppl. Thanks

Important note: If you come here, I strongly recommend only seeing Dr. Rocky or Dr. Jessie. Also…read moreworth noting: Sandra at the front desk is wonderful. After being patients at Redwood Shores Dental for over a decade, my husband and I have decided to switch providers, and I feel it's important to share why. Our recent visits with the new dentist, Dr. Martinez, were among the most uncomfortable dental experiences we've had. She was rushed, dismissive, and physically rough. The fillings she did were left unpolished and uneven, and when we tried to raise concerns, they were brushed off with comments like, "You're good--you feel good." There was no pause to actually check our comfort or the quality of the work. It felt transactional, not patient-centered. During my appointment, Dr. Martinez and her assistant carried on a personal conversation in Spanish over me the entire time. I understand Spanish, and it was clear the conversation (about cars and driving in Venezuela) took priority over my care. It made me feel ignored and uncomfortable. When I later called to schedule a visit with Dr. Rocky to correct the rough filling, I was made to feel as though the issue was my fault. I was also told he doesn't take my insurance, which was confusing given that the work needed correction. After being rushed through an appointment and left with a poor result, the response felt dismissive rather than accountable. We also experienced repeated issues with the front office. Despite clearly explaining multiple times that my husband and I share the same insurance, staff insisted they couldn't find my information and suggested it was likely "under my husband, since usually the husband insures the family." That assumption was incorrect, sexist, and frustrating. To be clear, Sandra has always been excellent--but our interactions with newer staff were consistently disorganized and condescending. After more than 10 years with this practice, it's disappointing to leave under these circumstances. I hope this feedback is taken seriously, because patients deserve to feel respected, listened to, and well cared for.

Dr. Michelle Kim's assistant was incredibly rude and rushed through the reminders my cleaning in a…read morematter of minutes. It was a horrible experience and my first and last appointment there.

When my longtime dentist retired, I was worried about finding someone I could trust -- but for the…read morepast five years, Dr. James and the team at Arch Dental in Redwood City have exceeded every expectation. They're skilled, kind, and never push unnecessary treatments. They remember my sensitive teeth, stay on schedule, and always offer understanding and practical advice instead of judgment. My son sees them too and feels just as comfortable. Truly a rare and exceptional dental team! Also--easy to park on site and the environment is peaceful, clean and orderly.

I went to Birch Dental for my first time today after transferring from my previous dentist because…read morethey stopped accepting any and all insurance and made patients pay for all treatments at the time of service. The staff at Birch Dental were very nice and helpful. Dr. Fong is very nice and very gentle when examining and cleaning my teeth and explaining my situation to me. All in all it was a positive experience for me to go there.

I've been coming here for three years now. They're all very kind and attentive to me. They remember…read moreme every visit from my last. The cost breakdown is very informative and they help me plan for future work with estimated costs. The care is great and I'm in and out quickly.

Dr Mendoza has always been kind, prompt... And the staff is wonderful. I am flummoxed by the…read morenegative reviews, as my experience has always been outstanding. They take time to explain my insurance benefits, and I feel the charges are very reasonable. I left my previous Dentist because of ongoing crown problems, and she did not take insurance so I am so happy to have found Dr Mendoza around the corner! Give him a try... You'll love him.

First thing I must say is the walk into Dr. Mendoza's office is the immaculate professional waiting…read moreroom. Second of all the wait amazing no more than ten minutes or less to go to my appointment. The professional woman at the front desk always polite and always so nice. But one thing that I saw was their bathroom absolutely beautiful and cleaned to a shine. I just want to thank Dr. Mendoza, Michelle, Ana, Gloria, Alejandra for taking great care of me every time I have an appointment. They are truly above all standards that I have witnessed in a dentist office.

I had the most amazing first visit here. Everyone was so kind & helpful, and even when the power…read morebriefly went out at the office, they were so professional. One of the smoothest appointments ever, and they did a wonderful job with the cleaning- the best I've ever had after a history of long and/or painful ones. I never thought I'd say I'm looking forward to my next cleaning!

Smile Craft - Recent Experience…read more I recently scheduled a deep cleaning at Smile Craft after seeing a referral gift card promotion through Opencare. The office is modern, clean, and well-equipped. From a clinical standpoint, everything feels up to date and aligned with quality standards. Before my appointment, the Opencare team was very diligent about sending reminders and follow-up texts, which I appreciated. It helped with scheduling and preparation. During my visit, I was assisted by Juan, the dental assistant, who was kind, attentive, and thoughtful in his care. Dr. Gok was equally professional and made sure I felt comfortable throughout the deep cleaning. Clinically, the experience was positive and left a strong impression. Before leaving, I requested Juan and Dr. Gok for my next cleaning and was flexible with scheduling pending insurance approval for future treatment. The challenge began after I left the office. When I uploaded my receipt to Opencare for the gift card referral, I experienced ongoing pushback from their support team for over a week. I understand that support teams handle a high volume of cases, but the communication lacked clarity around how to resolve the issue. It appears there may have been a clerical error at the front desk regarding documentation tied to my appointment, which may affected my eligibility for the promotion. What was most frustrating was the lack of coordination. At one point, I was informed my case had been transferred to another agent and that my appointment appeared canceled -- as though I had not attended my deep cleaning. This was concerning and required additional effort on my part to correct. For something that should have been straightforward, the process felt unnecessarily complicated. Additionally, my interaction at the front desk felt impersonal. I did not receive much guidance about next steps with Opencare, and basic information -- such as the Opencare support email -- was not readily available. A brief explanation at checkout about how to properly submit documentation for the gift card would likely prevent similar issues for future patients. To be clear, my clinical experience with Juan and Dr. Gok was excellent. The concern lies with administrative follow-through and communication between Smile Craft and Opencare. As a patient, I value transparency and coordination, especially when promotions are involved. If I could offer feedback, it would be: * Ensure front desk staff clearly communicate post-visit steps for third-party promotions * Double-check documentation before patients leave * Strengthen coordination with Opencare to prevent eligibility disputes Front desk alignment is critical because it sets the tone for the entire patient journey. While the clinical team delivered a 5-star experience, the administrative follow-through did not match that standard. The receptionist interaction felt cold and impersonal -- minimal eye contact, no warm greeting or closing, and little guidance on next steps regarding the promotion. It felt transactional rather than relationship-based. When a practice invests in high-quality care and environment, the front desk experience should reflect that same level of professionalism and warmth. Administrative clarity and patient education around third-party promotions would significantly improve the overall experience. I'm returning because I trust the clinical team. I just hope the front-end experience aligns with the excellent dental care moving forward. I'm scheduled for a follow-up in August and hope the administrative process is smoother moving forward. The dental care itself gives me confidence -- I just hope the front-end experience aligns with the same standards.