Solid selection and range of office chairs available at very reasonable prices. My husband and I…read morejust bought our second Steelcase chair from them -- despite being used office chairs they're in great condition for a fraction of the price of buying new. Friendly workers that are available for questions if you have them, but that will leave you alone to sit in a bunch of the chairs if you'd prefer to look solo.

As an update to my previous review. The team was prompt to respond. They gave us a fair refund for…read morethe cost of all the chair wheel replacements. We are pleased with how it turned out.

One of the best mid century spots in the bay!…read more We were in the market for dining chairs. We fell in love with the green mid century Danish chair from JL Moller. He also gave a color lesson to us when we paid a visit! Definitely worth coming back!

My wife and I went in to just browse and left with a beautiful dining table and chairs. Brad has…read moreextensive knowledge on pieces you may be looking for and has a great inventory mix of vintage and modern quality pieces.

I ordered a piece from Laurel Crown Furniture and had a very disappointing experience. After weeks…read moreof slow responses, I finally received an invoice that was missing measurements I had specifically requested and had already been agreed to. I also asked multiple times over several emails about the stain color for my order and never received an answer to that question. When I followed up asking for the missing information, the representative told me they "could not accommodate" my measurements -- despite previously agreeing to them -- and suggested I find another company instead of resolving it. When I called to speak with a manager, I was told he wasn't available and asked for a way to reach him directly. Instead, I was disconnected without any further information. I never even got to the point of placing payment, and I'm glad I didn't given how this was handled. I'd think carefully before ordering a custom piece from this company.

Laurel Crown Furniture is a serious provider, despite modest advertising. My wife and I have been…read morebuying mahogany furniture from them for several years, but are writing about them only now, after time-proven reliability. The most important feature of Laurel Crown's furniture products is the quality of the material - solid Indonesian mahogany, as observable from the depth of the grain seen in full light. Unlike this, the mahogany veneered furniture has no depth of grain. Laurel Crown does not use veneer technology; they cut and carve into solid mahogany. Most recently we ordered a large custom bookcase that was required to be strong enough to support a Britannica set, with a shelf for a 48" LCD TV set above it and shelves for all kinds of audio/video equipment and media from LP to video disks below, all blended in harmony with the book on the shelves around. We could not find such a piece on the market in one year of research. Here is how we interacted with the provider, which we recommend to all people interested in having a quality custom bookcase or other custom piece in their homes: 1. We designed the bookshelf using the free Google Sketchup software for 3-D graphical rendering. Following the initial design, we improved it, based on the constructive criticism and suggestions for practical implementation from Mr. Peter Lok, the owner of the business. 2. When we got to a basic agreement on the specification [a 3.50 m (W) x 2.50 m (H) x 0.45 m (D) 3-piece assembly] and price, Mr. Lok himself created the professional drawings with dimensions of all components and details, for execution. Moreover, decorative features proposed by us (rosettes, window patterns, etc.), from our own inspiration of from company's catalog were all specified for execution. 3. The execution took place in Indonesia and the product was brought first in the store, for acceptance, and then delivered and installed in our house. In this process, we even asked several additional pieces, not included into the original specification, which were executed offshore and delivered with the first ship transportation. The installed and loaded bookshelf looks beyond expectations, with dimensions of the final product within 1 mm from the documented specification.

As others have mentioned, Shirley is a pleasure to work with…read more My office was looking for specific chairs and thankfully she had them in stock. She was able to schedule the delivery for the Saturday after we signed the quote for which my colleagues were very grateful! Delivery was a breeze! Price and service were awesome. I will absolutely work with Shirley and the Cycon team in the future!!

Shirley is very amazing to work with. We moved into a new office that was already furnished and the…read morechairs there were terrible, but Shirley was able to help us find some very expensive Herman Miller chairs to replace the bad ones in our office. She was open and honest about the quality and made sure we got ones that were gently used or almost in brand new condition. She also was very flexible with the negotiation and the delivery. We have done repeat business with Cycon and will continue to look to them first for our office furniture needs.

I had a disappointing experience at the Menlo Park store. I drove up from San Francisco while…read moresetting up my new place and was hoping to get real guidance choosing a carpet. Instead, the associate I spoke with came across as condescending and dismissive. When I showed him a carpet I'd found online, he didn't really try to help or explain options; it felt like he just wanted to move me along. He repeatedly pointed out that the carpets I was considering were "cheap," and when he mentioned another one was around $4,000, it came with a "well, that's expensive -- what's your budget?" tone rather than an attempt to genuinely guide me. I went in because I'm not an expert and wanted knowledgeable advice, but I left feeling unwelcome and talked down to, which was disappointing given the positive reviews I had read beforehand.

The show room is limitless as the quality of the rugs. What…read moreis even better is the service. Rico and Alberto are extremely knowledgeable and helpful. Great professionals, they made the whole process easy and enjoyable. Very trustworthy people.

Wow. Dina helped us so very much. The store is lovely and large and full of beautiful things. We…read morecan only comment on the store as we did not actually make a purchase. Dina, with whom we were quite frank that we were "just looking" spent an hour with us in a casual, no rush kind of way. She shared a lot of information about various manufacturers and styles. She followed up promptly by email and made us feel valued.

NEVER shop at Flegels!…read more In 2017 for our outdoor patio, we purchased Kingsley Bate painted teak patio table and chairs from Flegels. We kept the table covered when it wasn't in use. In 2019, the paint started to blister. In my attempt to get this rectified, KB told me that Flegels had to file a report on my behalf. KB also informed me that they only recommend the painted teak for covered patios. Flegels refused to do anything. The owner's son, Brian, was rude and refused to listen to these facts: 1. When we bought the expensive teak furniture, the Flegel's sales person did not tell us to expect the paint would blister. 2. The 2017 catalog does not mention that painted teak tables were only to be used under covered patios. The owner's son said he had more valued customers who spend much more money than we did, and he didn't want my business. His statement dumbfounded me. We spent over $5000 on this patio furniture. But even if we had only spent $500, I would have expected respectful and responsive customer service.

Love this place. I bought a leather couch from Sean a few years ago, & we absolutely loved it…read more Sean helped us select the right couch for our house, ordered it, delivered it, & we couldn't be happier. Just amazing personal service. I would for sure come back to his furniture gallery in the future.

Predatory. There is no better word to describe this business…read more A complaint to attorney general and department of consumer affairs is coming. I am 81 years old and visually impaired from past cataract surgery. In November 2025, the owner sat in my living room and walked out with a $4,300 deposit check to reupholster a 20-year-old leather couch--an unjustifiable total quote of $8,600. For context, a comparable brand-new couch retails for under $2,000. I canceled the job within one week. Before the couch was ever picked up. Before a single material was ordered. Before one minute of labor was performed. They kept every single penny of my $4,300. I sued them in small claims court (Santa Clara County Case No. 26SC097661--a public record anyone can verify). In my sworn claim, filed months before trial, I explicitly stated I was never provided a written contract. Yet, at trial, the business conveniently produced a document containing a strict non-refundable clause that I had never laid eyes on. The signature resembled mine, but the only item I recall signing that day was my check. The judge strictly enforced their paperwork, meaning this business successfully and legally stripped an 80-year-old of $4,300 in exchange for absolutely zero work. Those are the documented facts. Look up the public record and draw your own conclusion. A final warning to families: If this owner is ever sitting in your mother or father's living room, do not let them sign a single document or write a check that day. My lesson in their business ethics cost me $4,300. Do not let your parents be next.

Amazing place! Great customer service! I love coming here and working with their interior…read moredesigners. Wonderful experience every time I visit the store. It's my #1 store to feel inspired to decorate my home.

I was thrilled with my new Carter Dining chairs. From start…read moreto finish it was a seamless process that delivered a wonderful high quality item. I ordered them via my local store, received timely updates, and had an excellent experience with the White Glove Delivery. They are just the right scale for my Restoration Hardware Dining table that is designed for small spaces. Sadly on the first use we discovered that the coefficient of friction between the bare wood feet and our tile floor produced a loud screeching sound. According to the Store staff it is not advisable to attach glides to these chairs....I suspect it is that the legs are too thin. I ordered a set of Silicone & Felt Chair Leg Protectors...which did the trick.