This lady is plus real Very professional…read more Knows her business Very respectful and kind Excellent in her field Works well with you even if there's a problem She is The Problem Solver She's great!!

If you're in the market for a new home and are looking for an agent who will give you dedication,…read moredevotion, and care, every prospective home owner needs, Candice is the agent for you. She walked me through the process step by step and helped make my home buying experience one I will never forget. Her professionalism and personal touch led to me finding the home I always wanted and dreamed of. I'm forever indebted her. I would recommend Candice's services in a heartbeat.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

My time at The Park at East Ponce was, unfortunately, extremely negative and unsafe. Shortly after…read moremoving in, I began experiencing issues with unruly neighbors, including individuals smoking drugs on the steps in front of the property. Valet trash service was unreliable, often leaving garbage accessible to animals. When animals entered the trash, I was charged a fee for improperly stored waste, and management directed me to the valet company instead of addressing the issue themselves. The situation escalated when an upstairs neighbor left her water running after moving out, which flooded my apartment. Maintenance arrived the following day but did not assist or offer solutions, instructing me simply to "continue doing what I'm doing to get the water up," leaving me responsible for my damaged items. Additionally, children frequently smoked near my building and left trash and candy wrappers near my apartment door. The most shocking incident involved a neighbor exiting his apartment and firing a gun into the sky, which was captured on my Ring camera. While hiding in a closet, I contacted the leasing office and was instructed to call DeKalb County Police. The police filed a report and advised me to contact management. Instead of addressing the situation appropriately or terminating the lease of the responsible party, the complex moved the roommate to another building, leaving me feeling extremely unsafe. Toward the end of my lease, I provided all required notice to vacate (either 60 or 90 days, as required) twice, even keeping copies for myself. Upon move-out, I discovered that Flex Rental incorrectly charged me the full month's rent instead of prorating. I was forced to pay both the Flex App charge and my prorated rent directly to the leasing office, which I was not informed about until days after the first of the month. When I brought this to the attention of management, the apartment manager yelled at me and stood over me, requiring intervention from a colleague. The only guidance I was given was to contact Flex Rental, who did not provide proper contact information despite the error being entirely the property's fault. I did not receive a normal level of professionalism until I contacted Ventron Management directly, who apologized and confirmed that the error was on the property's end. Overall, I would not recommend this complex. Between ongoing safety concerns, unresponsive and unprofessional management, and repeated stressful incidents, my experience was truly the worst I've ever had. I often felt unsafe and had to personally intervene with individuals loitering and using drugs in front of my home. The management's handling of issues was inadequate, rude, and unprofessional, and I only received proper support after escalating to corporate management.

dont not move here, the manager is awful, worst costumer service. the agents are never at work…read more My apartment was not ready on move in date. The managers are making this company go down! could be a nice move without managers here. MRS. ROE is the only one professional and thats actually works. I see why all agents do not come to work. i wouldn't either with the managers they have. Gabrielle Robinson has the worst negative attitude and character, she started a argument in front of my son and I. All I wanted was to find out if my apartment was ready. Smh worst experience ever! Do NOT RENT FROM THIS COMPANY.

Please read the photo below. It will show you just how much these property managers care about…read moreanybody. I do know the fallen tree law but who wants to wait for something to happen when you've already been advised of the problem. Shame on you!!!

Mimi was amazing. Looked at many homes in a short time. Approved my application quickly and…read moremoved-in all within 3 weeks. Great experience.

We had an outstanding experience working with Ashton Ernst Ballard of the Justin Landis Group…read morethroughout the sale of our property. After previously having difficulty selling our home, Ashton came in with a thoughtful, organized, and well-executed plan that immediately gave us confidence. Her professionalism, market knowledge, and strategic approach made all the difference in helping us successfully navigate a very challenging market. Ashton was consistently easy to communicate with, responsive, and proactive throughout the entire process. She kept us informed every step of the way and was always available to answer questions or provide guidance when needed. Her calm, solution-oriented approach helped make what could have been a very stressful experience feel manageable and smooth. We truly appreciated Ashton's dedication, attention to detail, and expertise, and we highly recommend her and the Justin Landis Group to anyone looking to buy or sell a home.

Lauren Marshall was there for all our needs to sell the property. She was always quick to respond…read moreto any questions and to give advice. Very knowledgeable plus being a strong support all along the way. Felt like we had a friend helping us.

We had the opportunity to work directly with Olga Palmer, and she was extremely responsive, highly…read moredetail-oriented, and consistently kept our best interests in mind. She worked closely with the contractors to ensure all necessary updates were addressed in a timely manner. I would highly recommend both Olga and the company. Thank you.

We appreciated Arvis dedication and professionalism. Arvis transparency and willingness to help…read moremade a stressful situation into a smooth positive process for my family. There isn't enough words to express the gratitude. Thank you!!! Mrs Arvis Sullivan, continue to be that blessing and wealth of knowledge for others. Thank you

I was having loud neighbor issues, and came up to the office for help. Mrs Stephanie helped me out…read moreand got me transferred to a different unit. it is a fee, but it was worth it. she got me moved in the matter of a few days. now I'm in my new apartment enjoying my space. thanks to Stephanie and her help with working with me.

Someone broke into my car on this property and I went to the leasing office at 4pm on a Thursday…read moreand the door was locked with a sign on the door " At lunch be back in 1 hour" but they close at 5pm.

I hired this company back in 2014. AJ is very nice, friendly, all the good things about him I could…read moresay he is a great agent to work with because I never had any problems with him or tenant(s). However, there were several works had to been done around the house ... such as banister and ceiling. I completely understand he is not reliable on lousy jobs because he is not the handyman, but the works were done under his company name though. The banister was falling apart within eight months because the lousy handyman only put tiny nails on the rails and didn't hold them nicely. The ceiling even worse! Pretty much like instant work with bad job performance (I would like to say it that way) The tenant renew the lease for the third time, but AJ resigned because of the minimum rent requirement in his company (above $1.000/ month while mine was below that price); therefore, I switched to ReMax company. One thing I really upset that AJ should have show pictures were taken when the tenant(s) moved in to the property and pass them along to the new agent. The tenant(s) had completely destroyed my property. The walls were full with kids drawing using crayon because they have a little girl. There was a case leaking from the second floor, not sure when that happen, but it had damaged the ceiling in the first floor, left with heavy stain, and that particular ceiling came off from the top. The tenant completely broke those kitchen drawers, not sure why they did that for, but it happened. The carpet was destroyed, and two cleaning companies told me that they won't able to clean those stains, therefore, I have to replace the whole carpet. This incident had never been reported nor fixed while they lived there, and this is not normal wear and tear's case. If AJ had regularly checking on my property, he would have reported to me about the condition of the property, but he didn't. AJ also lacked of getting tenant's information before they renewed the lease and they didn't pay the rent for five months and we had to fill the eviction at the end. Before the tenant decided not to pay a single dime, I had been told by the HOA and neighbour that there were heavy people walked in and out in my property; some of them came and left, but some of them even lived there for month or two. Being nice and great person has nothing to do with the work's performance though, and I hope this review would help both parts, landlord seekers and property manager.

Personal Source Property Management (PSPM) cares. If you are looking for a home in the Atlanta…read moreMetro Area, PSPM can assist you. I had experienced a horrible break in last year while experiencing a high-risk pregnancy and my former landlord did not let me out of my lease even after being instructed to by DeKalb County Police. They took me to court for nonpayment which became an eviction on my credit report. Although, I had the police report and several photos, many landlords didn't listen to me. But PSPM DID! Their owner, Antoine Johnson, worked directly with me using effective communication. He told me that could work with me and he kept his word. As for the properties. They are good. You can see the care the team puts into getting the job done. I would highly recommend Personal Source Property Management to anyone looking to start again without fear of your past holding you back or fear of starting your future alone. They truly care and are willing to assist you. Thank AJ for seeing a need and filling it. Bella Grace

I'm always so sad when an experience that could have been wonderful doesn't go as planned but, life…read morehappens right? I was incredibly excited to work with Excalibur homes in my rental search after hearing great things about them from my bestie. I was on a dedicated home search for months and loved the homes they manage so it was seemingly a no-brainer for me to put all of my eggs in one basket with their group. Excalibur manages and rents homes all across Atlanta, focusing on the starting process to the journey of upkeep in the rental homes. After planning a move that I dreamed of making happen in January, I was excited to go through the process with hopes for the future. Well, it didn't actually happen like that. First I will say, the homes they offer for rent are beautiful. All different kinds, all over the metro-Atlanta and seemingly in great shape, love that! When you speak to members of their team (when they answer), they are all quite friendly and helpful, which is much appreciated. BUT - wow, can they drop the ball on communication and the timing of your journey. Looking for a home to rent and live in isn't something one does for kicks, we all hope to have a place to live at the end of the day. Well, it just felt like Excalibur does not take that into account and moves at their own pace. Calls to realtors (other than Howard Bailey who returned calls and was very kind in person), I submitted an application in March. I actually submitted an application for a home sight unseen just in hopes that it would make things quicker - no go. I saw the home a week later and then three days later, I hear that it has gone to someone else. Okay, it happens, we move on. I called and requested that my application be moved to another home and after an hour on the call, I was told that was done. But for some reason, the website noted it as 'cancelled' from then on, while the Excalibur team told me it was a glitch. A glitch is okay, but when I say I never heard back until I called them 3 weeks later begging for more info so I could go on with my life and find a place to live. I then received a voicemail with the most unconcerned tone letting me know that they heard I had questions... Why wouldn't you keep up with your potential clients and let them know what's happening with the process? As someone who worked in property management for almost a decade and who had high hopes for my Excalibur experience, I was incredibly bummed out and disappointed after putting money and time in my application process. It's now been 3 months and I still haven't received an official word on what happened but have moved into a new home not managed by Excalibur. If I would have continued to wait on an Excalibur home to happen for me, I feel like I would still be calling them every two days desperately trying to make something happen. Super bummed that the experience was not what I was expecting, but hope that the team will make some changes in how they communicate with prospective and current tenants, as they truly have some beautiful homes to offer.

No ac for 2 days. Ended with my husband having to stay in the hospital for 2 days. Bathroom pipe…read moreleaks into garage. Light won't turn off (no one has shown us a switch around here at all). Ants coming thru outlets, floor register vents old and won't open or close so I have to replace. Door is broken. Yard wasn't cut. Outlet outside doesn't work. Water hose knob broken. So much ish within a 2 week span. This should be illegal.