This lady is plus real Very professional…read more Knows her business Very respectful and kind Excellent in her field Works well with you even if there's a problem She is The Problem Solver She's great!!

If you're in the market for a new home and are looking for an agent who will give you dedication,…read moredevotion, and care, every prospective home owner needs, Candice is the agent for you. She walked me through the process step by step and helped make my home buying experience one I will never forget. Her professionalism and personal touch led to me finding the home I always wanted and dreamed of. I'm forever indebted her. I would recommend Candice's services in a heartbeat.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

My time at The Park at East Ponce was, unfortunately, extremely negative and unsafe. Shortly after…read moremoving in, I began experiencing issues with unruly neighbors, including individuals smoking drugs on the steps in front of the property. Valet trash service was unreliable, often leaving garbage accessible to animals. When animals entered the trash, I was charged a fee for improperly stored waste, and management directed me to the valet company instead of addressing the issue themselves. The situation escalated when an upstairs neighbor left her water running after moving out, which flooded my apartment. Maintenance arrived the following day but did not assist or offer solutions, instructing me simply to "continue doing what I'm doing to get the water up," leaving me responsible for my damaged items. Additionally, children frequently smoked near my building and left trash and candy wrappers near my apartment door. The most shocking incident involved a neighbor exiting his apartment and firing a gun into the sky, which was captured on my Ring camera. While hiding in a closet, I contacted the leasing office and was instructed to call DeKalb County Police. The police filed a report and advised me to contact management. Instead of addressing the situation appropriately or terminating the lease of the responsible party, the complex moved the roommate to another building, leaving me feeling extremely unsafe. Toward the end of my lease, I provided all required notice to vacate (either 60 or 90 days, as required) twice, even keeping copies for myself. Upon move-out, I discovered that Flex Rental incorrectly charged me the full month's rent instead of prorating. I was forced to pay both the Flex App charge and my prorated rent directly to the leasing office, which I was not informed about until days after the first of the month. When I brought this to the attention of management, the apartment manager yelled at me and stood over me, requiring intervention from a colleague. The only guidance I was given was to contact Flex Rental, who did not provide proper contact information despite the error being entirely the property's fault. I did not receive a normal level of professionalism until I contacted Ventron Management directly, who apologized and confirmed that the error was on the property's end. Overall, I would not recommend this complex. Between ongoing safety concerns, unresponsive and unprofessional management, and repeated stressful incidents, my experience was truly the worst I've ever had. I often felt unsafe and had to personally intervene with individuals loitering and using drugs in front of my home. The management's handling of issues was inadequate, rude, and unprofessional, and I only received proper support after escalating to corporate management.

I vacated my apartment on time and left it clean and undamaged, with photo documentation. My…read moresecurity deposit was never returned. Management stated that the return of the deposit was the responsibility of a parent company and outside their control, despite my lease and payments being with Park at East Ponce. After allowing ample time to resolve the issue, I did not receive my deposit or a clear resolution. Prospective tenants should proceed with caution.

Thank God this place has New Owners. They've already made massive improvements. A rare find to have…read morea company like them to take on such a huge undertaking like East Ponce Village. Their motto is Believe in More. They believe in improving the lives of the people that live there and work there.. God Bless them.

Please read the photo below. It will show you just how much these property managers care about…read moreanybody. I do know the fallen tree law but who wants to wait for something to happen when you've already been advised of the problem. Shame on you!!!

I've bought a number of homes and commercial properties over the years. I have never felt myself…read moremotivated to actually review my agent before, but Kyle Marshal did everything that could be asked for and the Landis Group has such a phenomenal process to keep you on track with closing that I had to leave a 5 star review. This is definitely a first class organization with a first class agent in Kyle. We had issues with the home we were purchasing (now we are happy owners of that home) and they handled it incredibly well.

"Working with Ashton Ballard to manage our long-distance move from Massachusetts to Georgia was an…read moreabsolute dream. Before we even made the move, Ashton spent time on the phone helping us narrow down neighborhoods and align our search with our top priorities. When it came to viewing homes, she was direct, honest, and incredibly knowledgeable. Coming from the Northeast, we were totally unfamiliar with local structural nuances like stucco exteriors, but Ashton proactively pointed out exactly what to look for. Her expertise didn't stop at finding the house, either--she connected us with fantastic local vendors, including a great mortgage broker, cleaners, electricians, and engineers for a retaining wall project. Her guidance on crafting a competitive offer got us the home we loved, and the entire paperwork and closing process was seamless and efficient. We were genuinely amazed at how effortless buying a home from 1,000 miles away could be. If you are relocating or buying locally, you could not ask for a better advocate than Ashton!"

I just want to share what a great experience we had dealing with James and Jenise to find our new…read morehome. James was tremendous from the very start. He was very responsive and accommodating whenever we communicate with him. More importantly, he was very personable whenever we meet him. Jenise was big help as well. She made all documentation and communication organized. We appreciate the efficiency we experienced dealing with both and we're encouraged by the type of sevice Renters Warehouse Atlanta can provide because of how they assisted us.

Renters Warehouse is the worst company to have them rent out your property. They will put ANYONE…read morein!! They put in a tenant who was LATE EVERY MONTH AND water damage EVERYWHERE! Side walls, ceiling, crown molding, closet, laundry room, carpet ALL DAMAGED!!! Who opens ALL the windows when its SUPER HOT outside and leaves the air conditioner running?!?!? They froze the coils and the drain pan in the attic was full of water and it overflowed creating a huge mess!! For all the homeowners wanting to rent out their property/properties, this company is NOT for you. There are better management companies out there!

Tried to schedule a tour two times both times my tour was canceled. The day of the scheduled tour…read moreboth times my tour was also rescheduled to either another day or a different time. The second time my tour was canceled on the day of I received a call from someone else in that office asking about the tour and why I didn't show up ma'am. You canceled my tour and you're asking me why I didn't show clearly their wires are crossed and communication is not at their forefront

Someone broke into my car on this property and I went to the leasing office at 4pm on a Thursday…read moreand the door was locked with a sign on the door " At lunch be back in 1 hour" but they close at 5pm.

I hired this company back in 2014. AJ is very nice, friendly, all the good things about him I could…read moresay he is a great agent to work with because I never had any problems with him or tenant(s). However, there were several works had to been done around the house ... such as banister and ceiling. I completely understand he is not reliable on lousy jobs because he is not the handyman, but the works were done under his company name though. The banister was falling apart within eight months because the lousy handyman only put tiny nails on the rails and didn't hold them nicely. The ceiling even worse! Pretty much like instant work with bad job performance (I would like to say it that way) The tenant renew the lease for the third time, but AJ resigned because of the minimum rent requirement in his company (above $1.000/ month while mine was below that price); therefore, I switched to ReMax company. One thing I really upset that AJ should have show pictures were taken when the tenant(s) moved in to the property and pass them along to the new agent. The tenant(s) had completely destroyed my property. The walls were full with kids drawing using crayon because they have a little girl. There was a case leaking from the second floor, not sure when that happen, but it had damaged the ceiling in the first floor, left with heavy stain, and that particular ceiling came off from the top. The tenant completely broke those kitchen drawers, not sure why they did that for, but it happened. The carpet was destroyed, and two cleaning companies told me that they won't able to clean those stains, therefore, I have to replace the whole carpet. This incident had never been reported nor fixed while they lived there, and this is not normal wear and tear's case. If AJ had regularly checking on my property, he would have reported to me about the condition of the property, but he didn't. AJ also lacked of getting tenant's information before they renewed the lease and they didn't pay the rent for five months and we had to fill the eviction at the end. Before the tenant decided not to pay a single dime, I had been told by the HOA and neighbour that there were heavy people walked in and out in my property; some of them came and left, but some of them even lived there for month or two. Being nice and great person has nothing to do with the work's performance though, and I hope this review would help both parts, landlord seekers and property manager.

Personal Source Property Management (PSPM) cares. If you are looking for a home in the Atlanta…read moreMetro Area, PSPM can assist you. I had experienced a horrible break in last year while experiencing a high-risk pregnancy and my former landlord did not let me out of my lease even after being instructed to by DeKalb County Police. They took me to court for nonpayment which became an eviction on my credit report. Although, I had the police report and several photos, many landlords didn't listen to me. But PSPM DID! Their owner, Antoine Johnson, worked directly with me using effective communication. He told me that could work with me and he kept his word. As for the properties. They are good. You can see the care the team puts into getting the job done. I would highly recommend Personal Source Property Management to anyone looking to start again without fear of your past holding you back or fear of starting your future alone. They truly care and are willing to assist you. Thank AJ for seeing a need and filling it. Bella Grace

No ac for 2 days. Ended with my husband having to stay in the hospital for 2 days. Bathroom pipe…read moreleaks into garage. Light won't turn off (no one has shown us a switch around here at all). Ants coming thru outlets, floor register vents old and won't open or close so I have to replace. Door is broken. Yard wasn't cut. Outlet outside doesn't work. Water hose knob broken. So much ish within a 2 week span. This should be illegal.

We do not rent from this company, but have had the absolute misery of living next to their tenants…read morefor about a year now. If you are a homeowner and care even SLIGHTLY about who might be living in your home, RUN FAR AWAY. In addition to bringing drugs and gun violence into our very quiet neighborhood of mostly elderly folks and families, they left the home looking like an absolute DUMP when they evicted said tenants, about 10 days ago. The evidence on Yelp alone speaks for itself, in addition to the fact that they have removed themselves from the BBB website, due to too many complaints. I mean, seriously. I have contacted code enforcement, so the city can handle the mess they left behind, but I highly suggest you look elsewhere for property management if you care about your investment in the long run. The pictures below are from the FIRST shooting we experienced in October (I had two of my windows shot out of our vehicle), and pictures of the home after. Let it be known that they never replaced the broken glass, so the home has been affected by the elements since then. The others are pictures of the home as of 7/20/2024, about 10 days after the eviction.