I've been taking my Harley shirts here for a couple years, since an expensive set of musician earphones were stolen out of a pocket they were left in at another dry cleaner in San Bernardino. My shirts are always done very well, the customer service is excellent, my shirts are always ready the day they promise. Two big thumbs up!!. read more

Terrible customer service! He wouldn't even talk to you or explain anything!! So Angry! The tall Asian looking man always gives me a hard time and just kind sneers or smirks and pushes my dresses back at at me when I ask if they can do a hem. He actually did this with a practically brand new pair of jeans just gesturing with his hands that no they woulnt do it.. When I asked to speak with a manger he just mumbled something about being in charge just waited for me to leave. I didn't do anything wrong, I smiled really sweetly and asked him how his day was, I was super polite both times. I just left.. feeling like I wasnt good enough or my clothes I brought in there were rags or filthy... I dunno... the way he didn't even want to bother with me, it was super hurtful and rude and he is not getting anymore chances! The way he shoved my items back at me in an aggressive manner really hurt my feelings. The second chance I gave was a bad mistake.. read more

Sterling Cleaners has honestly been our family's go-to spot for when we need clothing dry cleaned or any alterations made. They are located in a little plaza on the corner of Sterling and Highland, just behind a Goodyear Auto Repair shop and next to the Regency 6 theater. It's not in the best neighborhood in SB, but then again what is? They are a small, family owned business that has literally been around for decades and their commitment to service easily shows why they've been around so long! We discovered them kind of by accident. After a local dry cleaner shop sold my wife's clothes because she was late in picking them up (!!!), she had been on the looking for a good shop in the area. The problem we were having at a couple of the local McCleaners shops is they could never give accurate quotes for how much their seamstresses would charge for basic clothing alterations and repairs...even though that person has been working with them for years!! You never knew how much it was going to be until your clothes were ready! This seemed sketchy to say the least. So a couple years ago when we were at the movie theater, wifey spied Sterling Cleaners and decided to give them a try with some items she needed cleaned and hemmed. So glad she did! The employees here are always super helpful and friendly, and the prices are more than fair. They also give accurate estimates on when the work is completed. And surprise!! They tell you how much most alterations and clothing repairs will be so you can make a decision ahead of time! Imagine that! We have been nothing but satisfied with Sterling Cleaners and highly recommend them if you life or work in the area. It's a great opportunity to support a great local business! read more

Have been going to this cleaners for years they have great customer service and very friendly

Wonderful Wonderful Wonderful people.. :)) Always polite, nice and always smiling..They always have my clothes done correctly and give them to me with kind words to go with it.. I go there every week and HAVE NOT been disappointed yet..Wonderful people and business.. :)) read more

I had two sport coats dry cleaned here, and the service was quick, efficient and not expensive. And the staff are very cheerful and helpful.

If you need something dry cleaned and are from the area, this is the place to go. Just bring in your "Dry Clean Only" stuff and you should be satisfied. Don't be silly and bring in shoes, blankets, or towels that stuff is not for the dry cleaners. I've been taking my suits here for years and never had problems. read more

I just love this cleaners! I've been going here forever and they never disappoint. Back in the day, they were able to get a stain out of prom dress within a 24 hour time frame. I take everything from my suits to collared shirts and they even do a fantastic job on pant hems! I also had my wedding dress cleaned and preserved and they put it in a nice box with my veil. I can't say enough great things about Sterling Cleaners and Jenny is always super friendly. read more

I had to take my dad's suit to the cleaners and had no idea where. At first I was very skeptical of this place because it was in an unfamiliar location. I walked in there, and they looked like they had a lot of business. I came in and was served with a nice greeting and a smile, something I didn't expect. They took the suit, asked what I needed done and asked me when I needed to have it done by. I came back a week later and the job was well done. Nothing to complain about. I would come back here the next time I need something done, they were very nice, prompt and friendly! read more

I've gone there off and on since 1999 but I will never go back. I took 2 pairs of very expensive shoes there that they ruined. She didn't clean them, admitted to using bleach which faded the shoes design, then admitted putting them in a dryer and ruined them. They were in better condition before I took them here. I am so upset. I may just sue them in small claims. I was to pay 30 and she decided to only charge me $20 to clean instead. She shouldn't of charged anything!!!! I only wanted the white part cleaned and she says after they don't clean it. I would of never dropped it off if they weren't going to clean that part. I'm so disappointed. I cannot wear these shoes anymore since they look busted asf! read more

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They pressed my Wedding dress this Sept. they had it ready right on time and they did an amazing job. Will deff be coming back! thank you!!

They are awesome!! My wedding dress was SO dirty from the bustle breaking and walking around! They got it clean and the preservation is awesome!! So happy with their service! read more