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Sterling Eyecare

3.0 (2 reviews)
Closed • Closed
Updated 3 months ago

Services - Sterling Eyecare

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Sterling Eyecare Ophthalmologists Photos

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8 months ago

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Colorado Eye Institute

Colorado Eye Institute

3.3(3 reviews)
36.6 mi

I came in simply trying to understand my options and ask basic questions. I did not expect the…read morereaction I received. When I asked about a service this practice offers, something another physician had mentioned that I knew nothing about, Dr. Lee told me I was "way out there," gestured while saying it, and said I was "putting the cart before the horse." I explained that I didn't know anything about it and was asking for that reason, which seemed to further irritate him. I was not arguing or challenging him. I was trying to understand. Instead, he became increasingly defensive and condescending. I repeatedly had to remind him that he is the provider and I am the patient, and that I rely on him to help explain my options and wouldn't know if I didn't ask. It was very strange. The interaction escalated to the point that I told him I was shocked by how I was being treated. He agreed the conversation had become confrontational. Since my questions were still not being answered, I ended the visit on the spot and let him know I would not be continuing care with him. My eyes were dilated, and no protective shielding was offered during the exam, which felt unsafe and unprofessional. Luckily, I had my sunglasses. I will not be returning and felt it was important to share my experience for anyone who may be hesitant to post. I would also encourage those considering him to read a few other reviews (if you look his name up directly), and read yelp reviews. There were many reviews that were concerning to me as well. You can be your own judge. What stands out is not disagreement, but temperament. In a professional setting, the ability to communicate calmly and tolerate reasonable patient questions matters. The intake staff was very kind, friendly, and professional. The office was clean and inviting. This review reflects my experience with Dr. Lee only.

Staff was friendly and caring. I felt comfortable in their care for eye surgery. Appointments…read morewere a wee bit difficult. Dr. Barker was very patient and explained the TX.

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Colorado Eye Consultants

Colorado Eye Consultants

3.0(87 reviews)
5.0 mi

Fairly unfriendly environment. Eye Doctor spent less time looking at my eyes than the assistant. I…read morewas told I could fill my script onsite, but when I went over to the glasses area, I looked for about 20minutes and not one person asked me if I needed help. I left and took my script to Lenscrafters

I scheduled an appointment for my annual eye exam so I could renew my driver's license. At that…read morevisit, several eye tests were performed, and I was asked to return to see another doctor. I returned 15 days later for the follow‑up appointment. When I received my bill, I discovered that the charges were submitted as medical rather than through my VSP vision insurance, even though the initial visit was intended to be a routine annual exam that should have been fully covered. During the second appointment, the same tests were repeated, and I was charged for them again. I have been attempting to resolve this billing issue for over nine months without success. The office has repeatedly stated that because a doctor spoke with me, the visits must be billed as medical. I requested that they review or locate the recorded call from when I made the original appointment, which would confirm the visit was scheduled as an annual exam, but they were unable to provide it. Ultimately, I was told that I am responsible for the charges. Based on my experience, I find their billing practices concerning and would not recommend this facility to others.

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Colorado Eye Consultants - Waiting area

Waiting area

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Front desk

Sterling Eyecare - opthamalogists - Updated June 2026

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