Been coming here for a few years. It's a comfortable setting, easy to get an appointment and they are thorough. The only thing this time was one lady at the check out front desk was a little short with us, but the one at check in was super sweet. Dr. Forstot is a kind man with a great bedside manner. read more

Colorado Eye Consultants - Front desk - Ophthalmologists Near Me - Littleton, Colorado

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Should have looked at previous reviews, which may have avoided a long drawn out, bad experience. Won't go into a long description of everything that went wrong, but suffice it to say that about everything that could go wrong, did. In summary, they pulled down the wrong insurance benefits from the system, which was only partially corrected after many calls with billing. Then, the Dr.'s prescription was significantly off resulting in the glasses that were ordered being way off and resulting in the need to go back for another examination and reorder. Also, the contact lens were incorrect, which will require another trip to the office. Round trip is 34 miles and about an hour of drive time. Right now, we have had over 13 conversations trying to get things correct and hopefully, we are on the final leg. We never did get the insurance benefits straightened out and never received an apology or any kind of indication that any of this was their responsibility. Hope the new prescription is correct and will work. Will never go back and could never recommend them to anyone. read more

I am POA for a friend with dementia. Her cataract surgery was scheduled for 6/5 at 2 pm. When a great deal of confusion occurred on that day, all of the staff went to great lengths to make it happen. Dr. Shane Nau, the scheduling staff, anesthesia and OR/recovery staff went above and beyond. They showed great compassion in how they handled the situation. Thank you so much. read more

I just moved here from Los Angeles and needed a retina specialist. Really nice officers. Very helpful staff. I'm very impressed with the doctor. Dr. sturdy. read more

I wonder if because most of your clientele is older that medical offices feel that they can treat people with disrespect, or is it just the times? I spent hours there today getting one useless test after another with incompetent , rude technicians until after almost three hours an eye doctor finally appeared. After less than five minutes with the actual doctor I was told I owed another $45 dollars on top of my copay and the dismissive clerk at the check-out desk was the most rude of all. I don't know why doctor's offices and doctors treat their patients that way? Is it because they know there's always another person and so if you don't like it too bad.cha ching read more

Individual Doctors at this practice are: Drs S. Lance Forstot, Karen Repine, Robert Fish, Ashley Sturdy, Michael T Wildes and Sarah Pacheco. Individuals responsible for creating an absolute mess: Jennifer (contact lens dept), Martin (finance dept), Lori Jessen (Martin's boss). take a listen to Jennifer's voicemail (where you are told that if you leave her a second message, you will delay her return call to you). Say what??? i guess it's a passive aggressive way of telling you not to leave her another message. Wow! Professional! Sarcasm noted. Also, note that they changed their names Colorado Corneal Consultants to Colorado Eye Consultants and moved their practice from Southpark Ln Littleton to Mineral Ave Littleton. They are not accredited with the Better Business Bureau and have 2 complaints filed against them. Check out BBB website. Also note, Carrie (their sole and former contact lens specialist, left the practice suddenly and unexpectedly). My original Dr (who i saw only once) also left. I hope the instability of the practice is registering with you. Today I am submitting a packet of information on this practice to the Colorado Attorney General and the Better Business Bureau. Paid $1,000 for a scleral contact lens in Aug 2019. Since then, my original Dr has left the practice (Gustave) as did the contact lens technician (Carrie -- who left abruptly). After several visits since Aug 2019 and my moving out of state, they sent me a few different lenses to try on.. Every time, the lens would scratch my eye rendering it unwearable. I called them in Jan 2021, and was told by Jennifer (Carrie's assistant) that Carrie had left and they were finding a replacement. After a month, still no return phone call. So I left a message with their Finance Dept (Martin). On Feb 4, 2021 I received a message from Martin i, telling me to call him. Repeated call backs to Martin, Jennifer and Lori Jessen (Martin's boss) telling them I would be in CO later this week and would like my contact lens (paid for 1.5 years ago). NOT ONE SINGLE RETURN CALL BACK SINCE NOVEMBER 2020. DESPITE TELLING THEM THAT I WOULD REPORT THEM TO THE COLORADO ATTORNEY GENERAL. I HAVE NEVER BEEN TREATED WITH SUCH DECEITFUL, DISRESPECTFUL BEHAVIOR BY A MEDICAL ESTABLISHMENT. On March 16, 2021 I have submitted my ordeal to the Colorado Attorney General, the Better Business Bureau and the 3 local broadcast news stations consumer advocacy contact. I have also sent each of the individual physicians a summary of this unacceptable saga. I will update this review to report back on the response from this so-called "medical establishment." Remember, the individual doctors (noted in the beginning) were notified of this mess. So if the practice does not find resolution, you will know who the individual Drs are. read more

Dr. Repine is amazing! Kind, honest, trustworthy, knowledgeable. Dr. Fish, not so much. It's a long complicated story but bottom line, he is wishy washy and goes back on his commitments. Which makes him untrustworthy and unreliable to follow through on his word. His flakiness greatly affected my eye sight. If you go to CEC know 3 things, 1 they're always running late, 2 Dr. Repine is fantastic and 3 don't trust a word that comes out of Dr.Fish's mouth. read more

Review is for receptionist only - Was waiting for my husband in his appointment and the front desk receptionist kicked me out of the waiting room because I did not have my own appointment. The waiting room had several chairs open and the main lobby where I had to wait for an hour was 50 degrees. read more

Worst place ever-too many reasons to cite. Unprofessional, rude & overall bad docs. I've never given a bad review so this was hard. Stay away! read more

Dr. Forstadt it's so amazing! His surgical abilities are the best in the entire United States. He is the best doctor ever and even discovered that identical twins are not always identical because one can have keratoconus and the other may not. He is definitely the top in his field! My whole family sees him! read more

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I had my eyes checked last yr and ensured by the assistant that insurance covers contact lens prescription and wound up getting a bill of $120. After agreeing by Dr Pacheco, she discounted to $80 after multi times of back and forth with the billing dept. I didn't want to deal with it again and again, I just paid the $80! I just went back today 8/10/23 for my annual eye checkup. The assistant asked me twice if I need contact lens checkup, I specifically told her no twice. When Dr Sarah Pacheco came in and did the regular checkup (looking up down right and left) nothing else other than look into the eyes. When I went to the receptionist to checkout, she said $120 I owe!! Dr Pacheco lied about fitting my contact lens which she never performed! The receptionist went back to talk to her twice, she finally tell the receptionist put a note on my account (who knows what the note says). I paid my copay and left. Dr P also gave me a pair of sample contact lens to try and I thought she's so nice to do so! I gave it back to them. Can't trust them. I even got the wrong prescription for my eyeglasses. She added more cylinder which my eyes hasn't changed for years. Waste my time and copay $$!! Is a big fancy office with lots of staff, someone gotta pay the bills!!! read more

If you're looking for a practice that you feel cared for by the staff, this is not the place for you. Today I waited for 20 minutes for Dr. Wildes in a room after seeing a technician. I assumed I had been forgotten about. I interrupted the three staff members who sat directly outside the room I was in who had been sharing stories of their weekend in detail with much laughter to find out that Dr. Wildes was in a procedure and would be another 10 minutes. So that is now 45 minutes after my scheduled appointment! Could not someone have shown me the courtesy to inform me of what was happening? The lack of professionalism and care shown is not acceptable. Dr. Wildes is great and the office is beautiful but the purpose of medicine is to make you feel cared for and on that mark, this practice fails. read more

I really wanted to like Dr Forgot, but I feel he doesn't care about me as a patient. I had cross linking about 6 years ago and it didn't work because my keratoconus has been getting worse every year since. I need a cornea transplant and I feel like they just don't want to do it during the pandemic. Dr Forstot just wants to collect a full paycheck while doing as little as possible, I would too if was old and tired. He should just retire already. read more

I've used this practice on and off for years. Always been pleased with the professionalism and care they show me. Highly recommend!

Have been a patient here for quite some time. The wait time is horrendous. After the assistants take basic info and rudimentary eye test (like the one they give in elementary school), you'll sit in the chair waiting for the doctor for 30, 40, 50 minutes. Even when you have an early morning appointment. The individuals scheduling either don't know what they're doing or they overbook intentionally. Either way, it's bad business. They also charge for eye glass prescription! If anyone has a worthy eye ophthalmologist, please share. Going here is not worth my time. read more

I have been a Patient of Dr. Karen Repine for over twenty years. This medical practice for the health of your eyes continues to maintain the utmost in professionalism and courtesy. Dr. Repine is perfect in all aspects of care. Authentic presence throughout your appointment. I would use all services provided for your Eye Health. She is a true advocate for your vision! Thank you to all her staff, too. Exceptional patient service. I was just thinking this year how fortunate to have great caring health Providers in the 21st Century. read more

I switched to Corneal Consultants of Colorado from another provider because the other provider suddenly adopted a high-pressure sales approach for expensive protocols like multiple $850 Intense Pulse Light (IPL) treatments, and nutritional supplementation like $35/mo. "HydroEye". Dr. Gustav was recommended to me by another medical professional, and it has been such a relief to have a straight-shooting, informative, patient, no-pressure ophthalmologist like Dr. Gustave. He evaluated the dry-eye symptoms I had and gave me some common sense, low-cost techniques that i could do at home to eliminate them. So glad I have a trustworthy ophthalmologist who is very knowledgeable and generous with his time to answer questions. Highly recommend Dr. Gustave. read more

My DH and I have been pleased with Dr. Repine, she is thorough and unlike some Drs. they have many machines to test common and Unusual eye conditions. The desk staff can seem overwhelmed, but have not been rude. Wednesday we were in there and it was slammed the entire time. There are a lot of Opthometrists, so that takes it's toll on those at the front who try to keep track and stay organized. The flashing lites in each exam room tell Dr. you are waiting. As my husband said when Drs. are checking patients who have had recent surgery or a real problem , you have to hope if it was you, that they would give you the necessary time and attention. read more

Perhaps if you have a super complicated eye disease or something this is the place for you. I have healthy eyes but have recently been experiencing some vision issues. After my exam the doctor was super condescending and told me I didn't need a rx. When I questioned them further about what could be causing my vision issues she says ' maybe you have a hidden problem' and has me go over to another machine for additional test. Neither the doctor nor the exam lady ever gave me results or explained anything. Ended up at Europtics and got some lenses that solved my distance and night issues. read more

This was honestly the most ridiculous experience I have ever had at any doctor's office. I showed up early for my 2:10 appointment, only to be told that they didn't have me in their computer, and I in fact did not have an appointment - but it was "a coincidence" that there was no appointment scheduled in my time slot and they could "squeeze me in"....yeah, coincidence. So I filled out the requested paperwork and waited, and waited, and waited. For over an hour past my appointment time. Finally when I went to the reception desk to ask why I hadn't been seen yet, the tech came out and called my name. I told her to cancel my appointment and I would not be coming back. The office is twenty five minutes each way from where I work, so I wasted two hours of my work day attempting to get my eyes checked. I made an appointment for Visionworks the next day, and they had me in, out and a new pair of glasses ordered in less time than I sat in Repine's waiting room. read more

I have nothing but high praise for both Dr. Karen Repine and the entire staff at Corneal Consultants. I've been a patient for three years and have visited many other eye professionals in my lifetime. This has been my best experience so far and I intend to remain a patient for many years to come. Beyond the standard eye exams and refraction prescriptions, I've experienced some other issues which Dr. Repine treated in a very professional, helpful, friendly and caring manner. She tends to be more conservative in her approach which I like, not wanting to perform any procedures prematurely. I had visited one eye practitioner, well-known in the Denver metro area, who wanted to do immediate cataract surgery on both my eyes several years ago. I sought out Dr. Repine for a second opinion and I still haven't had the surgery which she deemed unnecessary for the time being. Others have made comments about some disatisfaction with the front office staff. I haven't had any such issues finding everyone pleasant and professional, but for me the real value is the excellent care I'm getting in the treatment rooms. read more

Dr. Fish is terrific! Very patient & a wonderful surgeon....had cataract surgery on each eye within weeks..he answered all my questions & made me very comfortable about the surgery. No complications & I'm seeing crisply like I am 25 again! Highly recommend him. read more

We have gone to these doctors for years our favorite is Dr. Forstot. The staff is professional and efficient and the care is top notch. Trustworthy also. read more

I have seen almost eye single eye doctor in this office, but I have seen Dr. Sturdy and Dr. Fish the most. I feel they truly want to help me with my eye issues. I have been dealing with eye pressure issues and inflammation from having silicone oil in my eye, and Dr. Sturdy has come to my rescue, even on the weekends, to help save my eye. I have seen Dr. Fish for my cataract and post-op care and he has also been great. I was recently having eye surgery to remove silicone oil with another doctor from a different practice, and he came in to say hi to me and good luck (he said he recognized my laugh). That to me means he truly cares for his patients. read more

Corneal Consults saved my vision! I have Keratoconus, which is an eye disease were the cornea thins and vision is extremely blurry. I was not able to drive or even watch t.v. unless I was inches away. My eye Dr. said there was nothing she could do. I got on the internet and found out there is something called Corneal cross-linking. I have my vision back!. Got to love that right! :) read more

Receptionist Colleen was the grumpiest person I've met in a long time! No greeting or pleasantries. I made it clear to the nurse I was there for a new eyeglass prescription but wouldn't pay the additional $45 fee, as I have never paid it anywhere else in my life! She said with Medicare there was no fee to me so I didn't walk out. When I did go to leave, Colleen insisted I had to pay the $45 or she wouldn't give me the prescription! We argued and I left stating I would not be coming back! A total waste of my time! Plus I had to wait 45 min. before being seen altho I really liked Dr. Florstat - read more

The doctors here are very thorough and I feel comfortable with their care. The front office staff, however, makes going back for further care an absolute NO. When I first took my daughter here last year, we were treated horribly by the front desk and by the staff at check out. At that time we did not have vision insurance so I honestly thought we were treated like crap because they were discriminating against us. I sent my daughter in yesterday for an annual exam and she was treated horribly again. We now have vision insurance, so I've ruled that out. They are just rude! I wanted to talk to my daughter without leading her in my opinion and she said they were just mean...to her and to a woman in a wheelchair who checked out before her, who my daughter assisted to the check out counter. I'm done with this place! I can say that Carri, who helps with contacts is phenomenal. read more

Called in with need for an appointment, receptionist was incredibly rude will not be using this office

The women at the front desk acted like robots. They seemed to take no pride in their work, and showed no enthusiasm. The woman helping me saw that I was a new patient. Without looking me in the eye, she deadpanned "welcome." They had some obnoxious mind-numbing garbage blaring on a large-screen television in the waiting room which made me wish I could just wait in my car. My appointment was for 1:20pm. I was called back around 1:45 by a gum-smacking young woman. Are breath mints illegal in this state, or something? Greeting someone chewing gum is just trashy and unprofessional. Most of the other women in the office were chewing gum, too, and had a high school vibe about them. They put me on a large machine to look at the back of my cornea, or something, and couldn't get it to work. Then there was more waiting in another examination room. They again put my face in the machine to get the corneal reading, and once again failed. Dr. Gustave finally comes in, also chewing gum. He came off as more cocky than professional. The vibe in the office was tense. They pipe-in KOSI 101, because that's apparently the only radio station in the medical office world. When they're not playing the same 20 songs they always play over and over, it's commercials. And like most commercial radio stations, it's about 25% music, and 75% obnoxious commercials and mindless gibbering. The masses don't want benign, intelligent, and commercial-free music, do they? They want to hear the same 20 songs they've been listening to since they were 16. Also I mistook their appointment reminder e-mail for porn spam. It features a picture of a brunette looking WAY over-the-top sultry. This is tacky and tasteless. I'll give my first visit here a solid D. read more

I have never left a review on anything before, but felt the need to warn people to stay away from this practice. They charged my husband for a refraction that was never done. Dr. Wildes claimed he did it when he was in the room for maybe 5 minutes at the most. Not possible to even do it in that amount of time. The appointment was billed as a medical appointment and not as a routine exam because that is how they scheduled it. Mark in the billing department could care less about your issue, if it is in the notes then it must have happened. read more

Bad Experience. I have a history of vision problems in my family, so having a doctor I can trust is a big concern. I have had many (dozens) of eye exams and I have never before had a Dr. do anything that caused physical pain. The Dr. used an examination light in my eyes that was intense and hurt quite a bit. I think the reason for this was a that I pissed him off when I had to go find him after being left in the waiting room for an hour with my eyes dilated. After I had returned to the waiting room he came in 10 min later and was obviously annoyed with me for having gall to say something about the long wait time. He proceeded to do a very quick exam and used a light that was far too bright and painful. I think he did this on purpose because he was upset. Regardless, the session was uncomfortable and I have no confidence in having a handle on the problems with my sight. read more

Dr. Forstot has been my opthomologist since 2000. He did my brother's cornea transplants in the late 80's. He saved a young boy's eyesight! He is simply the best read more

I was very disappointed with my eye appointment. An hour after my arrival, I finally saw the doctor. He diagnosed dry eye and said to put drops in my eye 4x daily. He did not specify what drops until I specifically asked and then you'd think they would have p applied some for me right then and there, but wasn't even offered. The last criticism is that there was no conversation about driving home with totally blurred vision from the dillation! read more