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    Sterling, Johnston & Associates

    4.5 (8 reviews)
    Open 8:30 am - 5:30 pm

    Services - Sterling, Johnston & Associates

    Buyer's agent

    Listing agent

    Property management

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    IBA

    IBA

    (6 reviews)

    Update: I believe the owner has handled this situation with arrogance and intimidation. Yes, we…read moresigned the papers--It doesn't surprise me that he would try to rehash everything publicly rather than take some constructive criticism. I only intended to leave an honest review of our experience with IBA. I stand by my one-star review. As our broker, their job was to represent us and get us the best deal possible--not just push a deal through. The buyers already had their own agent. It became clear that closing the transaction quickly was the priority--not our best interests. That's not just poor service--it's unethical. Mortgage lenders need to know whether they're financing a home or a business. Blurring those lines to push a deal through isn't just questionable--it's potentially harmful. We were not properly represented, and we paid the price for it. I recently posted an honest review about my experience with IBA and noticed they still have a 5-star rating. I probably wouldn't have checked back--except I received a letter from an attorney representing IBA. Here's what it said: "They are chagrined that you posted an online review of IBA suggesting otherwise, and we demand that you remove the review you recently made of IBA NW Business Brokers on Google." To be clear, I shared a truthful account of my own personal experience. I did not name the broker involved, nor did I exaggerate any details. It was a simple, honest, one-star review summarizing what was, for me, a very disappointing experience. I don't appreciate being pressured to remove it. A company that can't accept fair criticism without resorting to legal threats raises serious concerns. There are many business brokers in the Northwest--I'd encourage others to do their research and choose one who values transparency and accountability. Original review: I recently worked with a broker from IBA to sell our business and home together, as the business operated on our property. My daughter and I had one chance to sell the small business we built and dedicated ourselves to for ten years, and unfortunately, we were met with disregard and a lack of respect throughout the entire process. The very first interested buyers ended up purchasing it. While it turned out to be a great deal for them, it was not in our best interest. We felt misled and unsupported from start to finish. If you're a small business owner, I would strongly caution against using this firm. In our experience, their practices were misleading and did not prioritize our needs as sellers.

    IBA did a great job helping us sell our business. Selling a business is a long and sometimes…read morestressful process but Vishal Punj did a excellent job of explaining the process. We can't speak highly enough of Vishal and IBA!

    Matthew Chapman - Windermere Real Estate - Matthew Chapman - With Windermere Top Realtor

    Matthew Chapman - Windermere Real Estate

    (29 reviews)

    We would strongly recommend Matt to our friends and family in the area…read more We met with several realtors before choosing to work with Matthew to sell our home in Bellevue, WA. Matt wasn't the lowest rate, the highest sale volume, nor did he cite a substantially higher sale price. But his recommendations on prep/staging/marketing; his full-service, detailed, and organized approach; and our ability to speak honestly about expectations really stood out. We also appreciated that he recommended ways to highlight the unique touches in the home, rather than (literally) whitewashing everything as some other realtors advised. His approach magnified the things we loved about the home and the care we put into maintaining and improving it. We were out-of-state during the majority of the sale, and relied on Matt and his team very heavily for sale preparation. He made proposals, got quotes, and oversaw work. Matt was upfront about whether he thought each suggested improvement would pay for itself, and actively advised against changes other realtors had suggested that he didn't think were worth it. He was always clear that it was our decision and also happily accommodated us doing some of the work ourselves. Because of his and his team's diligence we were able to hit our target list date, with a house that was shown in its best light. The local market had become more uncertain: markets were softening and a similar house down the street was sitting on the market after weeks, despite a price drop. We adjusted our intended list price (still within his initial range) and our expectations, but Matt remained confident in the home and how it would show. We got an under-asking offer early, and Matt went into overdrive to solicit additional offers. Ultimately we got a very attractive at-list-price offer, the house went pending within a week of listing, and we had a very smooth closing experience. There's always luck involved, but we expect that with most other realtors it would have more work for us to get the house on the market and the sale price would have been lower.

    Matt was kind and responsive through the process of selling my townhome. He provided good…read morerecommendations for handymen and fought for me to get top dollar in a saturated market. I also respect that he donates parts of his proceeds to support a nonprofit upon closing!

    SJA Property Management - SJA Property Management

    SJA Property Management

    (182 reviews)

    Amber Rowedder, is a kind, intelligent and knowledgeable property manager lead at SJA, and she has…read morebeen a gem to work with. Each time I've reached out to her, be it something minor or something important, she's prompt in getting back to me and she's excellent at following through until the situation is resolved. I appreciate her responses especially since AI and automation are at an all-time high. She's delightful to work with, and I know when I turn to her for questions or a problem, she will take care of it. On my scale of 1-10 (10 being the best) she is definitely a 10!

    SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!

    Venture Real Estate Group - #ArbolGrandeOlympia Landlord, Venture Real Estate Group, told us to fill holes with steel wool, refuses to fill them himself.

    Venture Real Estate Group

    (14 reviews)

    The Marine Corp prepared this Agent for battle! Our home purchase was an obstacle course full of…read morehurdles and hoops, twists and turns made even more complicated by an out-of-state contingency sale with foreign investors. Michael worked tirelessly with agents on both sides of the deals and kept us encouraged and informed at all times. I'll admit to feeling less than optimistic. But now our dream is realized thanks to not only his bearing, courage, decisiveness, endurance and enthusiasm but problem-solving skills and innovative ideas. I hope your purchase/sale isn't a battle! But you should use this agent, just in case...

    Like many other people in the current economic depression, we had to short sell our house recently…read more Bear in mind this is not something that I would have ever chosen to do - my husband and I literally got laid off from our jobs within two weeks of each other, and we had to make the radical decision to move to Las Vegas where my husband had a good job lined up for him at the time. I loved this house dearly and hated to see it go, but that's the economic reality. And no, we weren't deadbeats who couldn't afford the house. This was literally the weirdest sale ever. The buyer, and moreover the buyer's lender, had such severe problems that this deal was in jeopardy multiple times during the sale. We went through attorneys to delay the short sale, had document mixups, and experienced any other problem you can possibly think of, and Andy and his team still managed to wade through all the confusion and close this sale. This sale included issues with the buyer's lender fudging the paperwork to be $700 short which caused a week's delay, the buyer randomly showing up with huge amounts of cash which required paperwork to be redrawn, and complete disarray in paperwork that no one but Andy and his team could possibly sort out. Despite all these things, Andy, Kamran, and the other people at VREG managed to navigate this nightmare and get this deal figured out. We had multiple dealings with attorneys which helped us extend this process, but the real noteworthy thing is that there was a point where our attorney told us that our sale could be delayed no longer. Despite this "official" legal advice, Andy and his staff pressed our mortgage holder, and managed to get a further extension which finally enabled this deal to go through. Andy and his team at Venture Real Estate Group are nothing short of miracle workers in the Seattle real-estate market. They managed to close what is, I am assuming, one of the most ridiculously complicated sales they have ever seen. I cannot recommend Andy Langsord and Venture Real Estate Group highly enough. They managed to turn what would have been an absolutely hopeless experience into one that worked.

    Edward Chang Group - Whisper Real Estate

    Edward Chang Group - Whisper Real Estate

    (4 reviews)

    We had a long time realtor that also retired. She recommended that we start by reaching out to…read moreEdward. Honestly, we contacted him just to meet him as we thought about a sell and buy for several months out. However, he was so on top of everything that be found us our perfect house that we ended up offering on in just 4 days. :) He had his work cut out for him though on our sell. It is a cute home but small and we bought it when the market was really high. Edward did comprehensive research to really price the home right. He helped us find someone to stage the home and gave the perfect advice for repairs to do ahead of time. Within 3 hours of hitting the market, we had a full offer. We received 12 total in a weekend. All of which Edward reviewed and made notes on to make our decision easy. He was able to get significantly more than asking price, a waived appraisal, very minimal negotiations after inspection, etc (on a small old house!!)! Edward has been phenomenal about his response time - to the point that I am sometimes a little concerned that we intrude on his own time too much. He is very available, incredible at negotiation, and more resourceful than I could have imagined. Obviously we don't know your exact situation and we may have gotten extremely lucky with the swiftness of our transactions ... but it would NOT have happened without Edward. We definitely give him raving reviews.

    Don't trust this guy. He helps shady overseas owners find renters and then helps them neglect…read moretheir properties. He'll "represent" the landlord when it comes time to sign a lease, but he refuses contact the owner when a water main break floods the sidewalk, trees fall down, drains leak, or mailboxes need to be replaced. He promised in an email to get reimbursement from the owner for a shared construction project. After it was completed and it came time to collect payment from all four owners, he hung up on me -- multiple times. He refused to contact the owner on my behalf or share any contact information. He shields overseas owners from their basic responsibilities as a neighbor. I'm disappointed in Edward and expected more honesty from Keller Williams Realty.

    Sterling, Johnston & Associates - propertymgmt - Updated August 2026

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