I won't be returning ever again. The complete child at the front desk does not have a single clue…read morehow to deal with 1-800 contacts. 1-800 contacts has them down as an uncooperative eye care center for a reason. The first time I ordered my contacts they messed up the prescription (sheehy) and the person at the front desk refused to do anything about it until I had to pester him for almost a full week. I thought I finally found a place I could call Home for my eye care and unfortunately, this is not the place.. completely and utterly unprofessional front desk administration and I will never tell a soul to go here.

Frequented this place for years when Iived in y. They were the best in every way…read more Never had an issue and always ready when promised. I miss their kind and professional service.

Excellent customer service. Mark Cox and team are just wonderful. After looking online at Warby…read moreParker and other locations such as DiNoppoli, wound up picking LensCrafters at the mall - and couldn't be happier. Very nice to have very knowledgeable staff while also being friendly and low key. They did a great job fitting frames with glasses and getting the right combination of both. Also had great customer service. When an error was found in my new pair of glasses. They more than made up for it - both promptly and to my great benefit and satisfaction. Can't recommend them more highly. I've already bought another pair as has my partner.

Stay far away from this LenCrafters. Each optician is meaner than the next. Refuse to assist you…read moreover the phone. They will make up fake hippa laws to avoid doing work. They will lie about your options in order to get you to buy new glasses. When you try to have something explained they will just shout over you like child. The absolute worst customer service. The manager refuses to talk to customers and hides in the back. Go to Vision Works. There are more locations and cheaper prices for the same products. 0 stars

Well from in the past I went totally blind. After my diabeties got in control my eye sight started…read morecoming back and Dr. Shcultz told me to now get new glasses at Dinoaplits. I have gotten glasses there a few years ago but now having sign in both eyes Dr. Shultz recomend I stay withh DiNapoli's.

I schedule a same day appointment to check a sudden change in my vision. Dr Caruso listened…read morecarefully, made a very thorough exam and found that it was a large but harmless floater. I was very satisfied with the speed in which I received the appointment, Dr Caruso's careful exam, and her caring attitude.

Troy Vision isn't the same as it used to be. The office staff tend to be rude and immature. There…read moreis no sense of care or privacy. I've been present on two occasions when staff argued or should I say noticeably raised their voice to get their point across and yes, the entire waiting room just watched as they berated someone. There seems to be a discriminatory undertone to this place. I understand the location of this place may be ideal but if you're able to, save yourself the headache and go somewhere else!

Amazing staff !!!! Highly recommend. Can't believe the difference in my sight because of them.Thank…read moreyou so much!!!!

After a situation arose with eyesight I got a new pair of glasses here. Thorough exam, quick…read moreturnaround. I do feel it was a tad expensive ($1000+) for progressives. Great service. Knowledge techs. I only need a single lens but they couldn't make a pair of glasses with a single progressive lens. I had to get both lenses even though one eye is blind.

After having my appointment rescheduled by them 3 times, I arrived ten minutes late due to downed…read morepower wires just up the road from them. Upon entering i was told that I would need to reschedule due to being late. I explained the situation to the woman at the front desk but she gave a sarcastic "sorry". I have been a customer for several years now and have delt with their extremely high prices, but after being treated like this I will move on and take my business elsewhere.

I recently had to stop into Agape Eye Care in Malta after my kiddo snapped the arm clean off their…read moreglasses. We do have a spare pair, but the prescription is older and not ideal, so I called Agape on Monday to see what could be done. I spoke with the optician, Gary, explained the situation, and asked if I could order a replacement arm. He let me know the glasses were still under warranty and said, "I'll just order a new frame." Sure enough, he called Wednesday to say it was in. I stopped by after work today and the place was busy. I told the receptionist why I was there and she immediately recognized me from previous visits. Gary was helping another customer, but he saw me, acknowledged me right away, and as soon as he finished up, he quickly swapped the lenses into the new frame and adjusted them so they fit perfectly. And this is not an anomaly. It's consistent with how they operate. I can think of at least two other times off the top of my head when they've stepped in and taken care of an issue without any drama. They just fix the problem. Agape isn't the closest eye care provider to me, but it is the best, and that's why I go there. I trust the advice and expertise I receive. In the past, at another practice, I bought expensive designer frames where you're paying mostly for the name. Some were good, some were not. I recall that on my first visit there ever, when I asked Gary what he recommended, he took the time to ask several thoughtful questions and suggested a brand I had never heard of before, Ovvo Optics. He was actually wearing a pair himself. They're incredibly lightweight yet strong. I've since purchased several pairs and honestly doubt I'll switch brands anytime soon. Interestingly, I later came across an article in a magazine, I believe it was Men's Health or Men's Journal, praising Ovvo frames and recommending them highly. Most of what I read, I had already learned from Gary or experienced firsthand, but it was reassuring to see that outside validation. Agape also carries a great selection of Oakley sunglasses. I've purchased a few prescription pairs there as well. Gary sat down with me and thoroughly explained the different lens options, what each was best suited for, and the pros and cons of each. I initially switched to Agape after my former eye care office was bought out and just wasn't the same afterward. The difference here is noticeable. The staff is friendly, professional, and you're treated well. It's not a large chain, it's a locally owned business, and that matters to me. I appreciate that they stand behind the brands they carry and truly know their products. You can see I've reviewed this place twice before. I usually don't write multiple reviews for the same business unless I've experienced a problem and am giving it another chance to see if things improve. That's not what's happening here. I'm not writing because I had an issue. I didn't. I'm writing because they consistently do such a good job that it's worth mentioning again. When a local business repeatedly earns your trust, people should know. For me, it's an easy choice. I'll continue going out of my way to support Agape Eye Care.

i am visiting from Florida and have a 24 hour drive back. This week I dropped my glasses and…read morestepped on them and broke the arm. I went to Agrape and everyone was as kind and helpful as possible. The doctor himself took my glasses in the back and put a used arm on it and it works perfect. It's not a perfect match but it will get me home and my wife will not have to drive the whole way. I never met these people, I took a half hour of there time and they would not take a cent from me. If I lived here this would be the only eye care place I would go. Steve Lawson Key Largo Florida

This is my 2nd year going there and I'll never go elsewhere! The service is outstanding! No…read morecomparison with those conveyer belt factories that scuttle you in and try to upsell you on everything and anything. Very personal one on one attentive to detail service. Not to mention how friendly the staff is. I got a thorough education on the way bifocals and trifocals are created which helped me to pick the best item for me. It's refreshing to deal with people who know their craft!

Place is AWESOME Friendly girls at desk quickly got me in…read morefor glasses repair Same day appt and just made my warranty !!!! Thank you so much for fixing my issue because without my glasses I wouldn't even be able to write this review! Very HAPPY with today's service !!!! ​

I am so happy with Dr Maureen Sienko and all the staff at this office. Relaxed, friendly, patient…read morestaff - such a good vibe to this branch of Di Napoli! I felt listened to and seen. And this is not the usual for any middle aged woman dealing with the medical industry. It turns out I have cataracts to deal with and they were awesome at explaining what would be done and made a referral for me to a cataract doctor.

My wife and I spent several hundred dollars on glasses in 2023. I stopped by the store with my…read morereading glasses because the coating is peeling off. I was told by the receptionist that there was nothing they could do for me. I would not recommend doing business with these people, eyesight is far to precious.