Called to buy a speed queen. 2 times the salesperson was unable to tell me whether it was in…read moreinventory, ordered, or whether any would be coming in. 3rd time, my husband called and person who answered phone said someone " would call me back because evrryone was busy". Surprise... no one called back. So this business is so busy they don't care whether you buy from them or not. This is why it's hard to " buy local". As a business owner myself, I would never treat an inquiry as an " inconvenience". Not only did you lose the sale of 1 Speed Queen but we had intentions of buying more for our rentals.

I have an appointment scheduled so I'll be back to let you know with the kitchen and bathroom…read moreremodel we are having done

All of our appliances are from Setzer's- GE washer & dryer, Samsung refrigerator, KitchenAid…read moremicrowave and Viking Doubke French Cafe Oven, cooktop and dishwasher - all ordered installed during the pandemic which due to supply chain delays was a challenge to everyone. But Setzer's staff worked hard to keep us advised, get the manufacturer to deliver our appliances as quickly as possible and install the appliances quickly once they arrived at Setzers. A special shout-out to Candy who answered our many calls and got us to the right person, Jason who tirelessly reached-out to Viking to track the progress of our double oven and Mr Setzer himself for hiring the best installation team to install what we now call the beast - which if you look at the photos you will see an amazing Double Oven with Cafe doors that had to be lifted with a special jack it is so heavy and solid. The installers did an amazing job! Our kitchen is beautiful because of the amazing appliances the Setzers tram helped us install. The Samsun refrigerator is so versatile- it has 4 doors making it especially easy to slide bins and shelves out of the lower freezer - especially nice if anyone in your home is challenged by mobility issues. An added plus is the ability to switch one or both of the bottom sections from freezer to refrigerator if like many families you need more refrigerator space but keep a garage freezer close and handy. As the pandemic continues to make Appliance availability challenging we just want to thank the Setzer family for working so hard to make our kitchen remodel so beautiful. And we also love our Washer Dryer set.

Ordered appliance last September and still not in. Came in 3 months later than promised. Then,…read morefind out sales rep ordered wrong one. Communication and follow up has been very poor. Still not resolved after 8 months.

The pump system in our previous dishwasher went out. So, joy of adulting joys, that meant looking…read morefor another dishwasher. We have five kids, so we decided to save some money we'd look at a few scratch & dent stores. First, this was one of the few of those stores that had a working website. I saw this same exact dishwasher being sold new at Lowe's for between $1400-$1500, so when I saw they were selling this one for under $700 I was honestly skeptical. Yet they confirmed no one had previously owned it! It was brand new, & Christian (ask for him, he's good) helped me wrap up, load it up, & I was on my way home with it. The whole transaction was smooth, quick, & Christian was helpful in answering the few questions I had. I highly recommend consider EZbuy Appliances for your next purchase!

DO NOT PURCHASE FROM THIS COMPANY!!!!!!!…read more I purchased an LG Dishwasher and did not know it did not have a heating element, and of course, the sales associate did not tell me that either when I made the purchase. I called LG repair out, thinking my dishwasher was not drying, and that is when I found out there was no heating element in the LG dishwasher. Called the store to see if I could do a refund, but they told me no because it was more than 48 hours since I purchased. I have only had the dishwasher for 5 days. The owner would not even speak to me over the phone.

I had to write this. Trying to do business with these people is frustrating. I've spent…read moreliterally, tens of thousands of dollars since 2009-10 through 2025, but it's frustrating dealing with these sales people. Marissa in particular. How does she keep her job? I've purchased all my kitchen appliances and 2 Bidet toilets over the years. They have a great showroom and I wanted to give them MORE business just this week but Marissa never, NEVER calls back. I'm done, I'll spend my money elsewhere. The owner obviously makes tons of money to not want my business.

I ordered my appliance package through salesperson Don. Was offered, in writing, the option of…read morereceiving a monetary refund or an extended warranty if I went with a current promotion. I chose the extended warranty as I had spent a great sum on the Wolf/Subzero package that included a total of 7 appliances. The extended warranty offer was the deciding factor as to why I purchased this particular package. The appliances came in staggered, with some taking well over a YEAR to arrive. Of course they blamed in on the manufacturer and Covid. Upon arrival and install, the installation "professionals" at First Coast Supply damaged my brand new custom cabinets. I had to have them repainted. Then, when it came time to ensure that I had indeed received my extended warranty, I learned that I did not have the extended warranty as agreed due to not "selecting" this and filling out some form. This was the first I heard of it and I certainly never received the form. First Coast supply had over a year to inform me of this and never did. First Coast Supply has essentially placed the blame on me and is refusing to do anything about the situation. Their response is "we cannot do anything about it." Some much for customer service. This is the second full kitchen appliance package I have purchased from First Coast Supply. I would highly recommend avoiding this business for any of your needs. They are happy to take your money and then when they make a mistake, they blame it on the customer and refuse to make it right. Don't make the same mistake that I did.

Great value on furniture. There isn't a huge selection, and it's mostly sofas, coffee tables, rugs,…read moreand bedroom. But that's a lot to get you started. Nice folks, as well. Ringing everything up did take quite a long time, for reasons that seemed to do with their system. I think they arrange delivery, but we were able to haul the stuff off ourselves.

Shoutout to Jim and team for being our local community heroes! They made moving to Jacksonville a…read morebetter experience! The options are vast and diverse. Prices and quality are very satisfying. There are manufacturer warranties and extended warranties available. We are looking forward to the comfortable rests, quality get togethers, and lots of movie watching! The staff is nice and welcoming. They are right there ready to ask you if they can help find anything particular, but then let you look around. I hate pressure sales and I did not get anything but helpful vibes from Jim. I really appreciated that. Financing is available for convenience and necessity. Lots of love to you all!!! Bravo!!

Excellent customer service and great communication. I'll be calling them for any future needs.read more

Alamsy Appliance Repair exceeded expectations. A written quote was given before any work was done…read more The repair was excellent. I will absolutely call Alansy for any appliance repair in the future.

I was in need of a refrigerator and happened to find this location by word of mouth. When I arrived…read moreI was greeted by Manny. He was friendly, knowledgeable, and helpful. He was patient as I scoured the store and made it a point to connect me with a company that would deliver and install my appliances the next day. I recommend this location and Manny.

American Freight is ok, but for what they are selling they are asking too much. We went in looking…read morefor all new kitchen appliances and they were not in that great of shape; some had a lot more than scratch and dents. The prices were just a few dollars less than Lowe's and Home Depot; which both offer free delivery and setup sans a few items that have contractor costs to install. We ended up leaving and go to Home Depot which had a super Memorial Day sale making brand new actually cheaper than these returned scratch and dents.