great customer service, scheduled us in last minute. Technician came out and communicated…read moreeverything, super friendly & took care of the problem.

Arrived promptly early Monday. They were well informed, knew what they were doing, had all the…read moreright gear and were pretty quick and cordial.

I highly recommend Bosse for any service you may need. Tom, his son and the entire team are…read moreprofessional, knowledgeable, friendly and take the time to answer all your questions throughout the process. We replaced a very old oil furnace, hot water heater and oil tank with an on demand, high energy efficient propane system. The team did a great job

Based on my experience with them on two occasions, I would give them a 5 star rating…read more Bosse Heating and Air Conditioning was recommended to me for my annual oil burner service. It had been about 3 years or so since I had the last service done by an oil company I no longer use. I called Bosse, created an appointment on a Saturday (WOW - those appointments usually get filled quick!) and waited for the day to arrive. They were scheduled to arrive between 8:00 a.m. and 10:00 a.m. They arrived around 8:30 which was perfect. On time. :-) He spent a good portion of the time just vacuuming out all the soot, etc. since it had been so long since I had it cleaned. (Yes, MY fault.) He then replaced the filter, the nozzle, etc and took a final efficiency reading (82% - which is great!) Price was reasonable and I was extremely happy that he took the time to clean it correctly, even though it was my fault it was so dirty. I tried to give him a tip for putting him through that but he wouldn't accept it. So I thought that would be the end of it until next year, when I will hire them to clean it again. I was wrong. Two days later I was doing my monthly sump pump testing (in the same area as the boiler) by filing the sump pit with water from a hose attached to the Amtrol Water Tank Bladder. Well, I opened up the valve too quickly and the water pressure whipped the hose out of the sump pit and it liberally soaked the entire boiler before I could get it shut off (and we're only talking about 2 seconds here). The water must have fried the electronics (the relay unit) because the boiler stopped working. I shut off power, removed the unit and dried as much of it off as I could but it didn't work. My boiler was down for the count. I called Bosse again and explained the situation. They told me that they are super busy and backed up with service calls because winter is approaching. But they would try to get someone out to look at it. About 2 hours later she called back and said they were still looking. Ten minutes later their truck pulled into my driveway! Woo Hoo! They came in and diagnosed it as a bad relay unit due to "water damage" i.e. my fault. We had a chuckle about that and he promptly replaced the unit. All is fine again and the boiler is working perfectly again. And I vowed to never try to wash and wax my boiler again! So two thumbs up to Bosse!

Tyler was awesome! Quick to respond, diagnosed and fixed the problem within a morning, called to…read moredebrief me afterwards. 10/10 would recommend!

From the owner: Specializing in split system installation and repair, Oil and gas heating service. Central A/C and…read moreheat pumps. New construction or existing home ductwork projects

AMS did a great job installing an electronic air cleaner and central whole house humidifier. They…read moreneeded to fabricate new duct work for my return plenum and the craftsmanship was fantastic. They were easy to deal with from the first call to Amanda to the estimate with Curt to the job being completed with Curt, Kyle, and Chris. Everyone was always pleasant, knowledgeable and professional. There were no surprises in pricing and the job came out great. I will definitely use AMS again in the future!

We needed a new zone board, and one zone valve in order for a smart thermostat we picked to be…read morecompatible to our homes heating and air conditioning system. The service was great, and the technician was very professional, courteous and knowledgeable. Our system is working great now. We are giving them a 4 star rating instead of 5 because we got socked with just over $122.00 for a diagnostic charge where nothing got done to our system. We still went with them, but it would be good business if we were going with them to order and install what we needed in our system, then there should of been some kind of credit for that. The tech. was at our house for less than 20 minutes, a far less amount would of been more appropriate for that initial charge. Other than that, they were great.

If you need honest, hard-working, extremely reliable and knowledgeable repair and installation men,…read morethen this is the business you call!! It is a long-time family established and run heating and air conditioning service. My family and I have been using them for over twenty years. They are all extremely kind, trustworthy, and simply outstanding! They will go out of their way to help you. You definitely have to give Chris' Refrigeration a call the next time you have a problem with your heating or air conditioning. They are well worth it!!

Just moved in to a new place and the central AC went out, which was no surprise since the place…read moreneeded a lot of maintenance. They recognized the problem right away and solved it for me. They also gave me lots of information about maintaining the system and further need of repairs. Reliable, honest and courteous. A good experience.

I scheduled a free A/C system estimate with Vladimir and luckily he was able to come the same day…read more Vladimir was very professional, respectful of my property, and was very clear in explaining every step he is taking. He was able to diagnose and fix my A/C on the same visit. Prices seem pretty reasonable as well. I would love to work with Vladimir again, hopefully not too soon though.

Quick response, friendly and honest professional. Vladimir didn't exaggerate problems, only…read morerepaired the direct problem with decent repair cost. Thank you.

Update: This company went from a great experience, to the worst experience. My secondary heat…read moresource went out during the winter and I called for a service checkup. After about 15 minutes of work I was told the condenser had to be replaced due to mice chewing the electrical wires. I could understand this. Here is where the issue comes in. The technician first said it would be $3400 to replace. He then went to his truck and came back to tell my wife it would actually be $8,000, but they added a discount so I would Pay $6,000. The total cost of the whole install (condenser unit + 4 wall units) was 12,000. So just to replace the condenser is over half the cost of the initial install. I called to complain and spoke with the service manager. The service manager essentially explained to me that this was accurate because if they did the install today it would be 23,000. So they evidently had a 100% price increase. I then explained the invoice showed the unit itself as 2,000 and then labor as 6,000. He explained to me that was untrue, that due to the new invoice system they have, they can just put numbers anywhere essentially, so I should ignore the invoice. I explained my frustration and how that does not make any sense and I am not paying 6,000 for a condenser and labor. He said he understood and would escalate it higher and I would get a call later that day or the next. It's going on 3 days now and I have not heard back. This company went from one of my top rated to near highway robbery. I cannot reccomend them to anyone at this point, and will need to look into alternatives to get my heat back in the winter.

I used to use them for my yearly services, called the 24 hour line at 6 P.M. because my hot water…read moreheater went and basement flooded. The guy who answered the phone gave me the voice like he just woke up and or was stoned, didn't want to be bothered, was rude not helpful at all. I just wanted to make sure someone would come out Monday morning but he couldn't be bothered. I will never use them again, would never suggest this company to anyone.